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#1
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External Hard Drive problems
Hello, A few months ago I got a Maxtor 3200 500GB External HD that I have been using to store videos to be edited, music, and various downloaded programs. I have been using it without fault for at least 2 months but it stopped functioning correctly this past weekend. I was downloading several large files to the ExHD and apparently my pc hit a windows stop error and restarted. I was asleep at the time and when I awoke the next day I found that my ExHD was hanging everytime I tried to access a folder on the drive. Symptoms: When I hook up the ExHD Autoplay takes forever and eventually when it asks what I want Windows to do, aside from the normal options, one of the options is "open with..." "(a series of 4 black bars instead of a program name) using need provider" When I try to access the folders or files in the ExHD, it stops responding. The few times I was able to get far enough to attempt to copy a file it was going to take a lot longer than normal to copy to my main HD. I've only seen two errors; one that said something to effect of "unable to write to disk data may be lost or corrupted" and the other that said, "hi speed usb device connected to a non hi speed usb hub". (I got the latter after running AVG on the ExHD for over 7 hours.) Checkdisk times out everytime I run it on that drive. When I'm booting up my system and have the ExHD plugged in my pc will hang on a black screen until I disconnect the ExHD. Also, if I reconnect the ExHD before windows finishs loading I get the black screen again. Prior to the windows restart I have never had this problem and was always able to load Windows regardless if my ExHD was hooked up or not. A couple more issues I've noticed since the windows restart are; If I have my ExHD connected and I try to use Ad/Remove Programs, it will hang on the "Please wait while list is populated" screen. The weirdest thing is that the icons in My Computer window have been reorganized since the windows restart. I've spent almost all my waking hours trying to figure this problem out as I'm in the middle of a huge editing project and don't want to lose the work I've done so far. I've tried to run checkdisk but it just hangs at phase 2. I've uninstalled and reinstalled both my usb ports and my ExHD numerous times. I've tried just restarting Windows. I've tried plugging my ExHD into different ports and both my Mp3 player and my printer work in all ports. I've run Checkdisk, Spybot, AdAware, and AVG on my system numerous times and AVG on my ExHD once. I haven't tried a system restore as I don't seem to have a restore point prior to the windows restart and I haven't tried to reformat the drive as I would like to keep the information locked on the ExHD and if it is a USB problem it would take forever to reformat (assuming that it didnt just hang in the middle) just to find that I'm still stuck in the same predicament. Yesterday I finally got Checkdisk to run on my Ex HD but here is what happened... After letting Checkdisk sit at 3% for a few hours it finally seemed like it was working. The next morning I woke up to find a message saying that my "hi speed device would work a lot faster if I plugged it into a hi speed USB port." Now everytime I try to run checkdisk it hangs at 3% until it finally decides to tell me to plug my ExHD into a different port. This "shouldn't" be a problem because all my port were working before, now none work as they should. Furthermore, my pc is now taking the liberty to make my ExHD "disappear" after it tells me to use a different port causing me to restart my pc and power down my ExHD for a few minutes. As this is a problem I've been working on for a week now I just keep accumulating information as I continue to research while awaiting replies from forums and manufacturers of both my HD and my MoBo. I noticed a workaround for the following error; "Delayed Write Failed Windows was unable to save all the data for the file drive_letter:\file_path\file_name. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. ", which consisted of editing the registry. I decided to follow those instructions as I got that error earlier in my quest to fix this issue and discovered that I dont have a "3ware Storage Controller" folder where the pertinant file is supposed to be. I vaguely remember accidentally "killing" a 3ware program using Enditall. Anyone know if this is the cause or part of the issue and how I can get 3ware back without using system restore? Sys Info Windows XP Home w/SP2 BIOS: Phoenix Technologies, LTD 6.00 PG (7/29/2004) AMD Athlon XP 3000+ 2.1 GHz 1.00 GB RAM Creative Audigy Audio Processor NVIDIA GeForce 6800 XT Epox nForce2 Ultra 400 AGPset Thanks |
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#2
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External Hard Drive problems
Howdy Adam,
Have you tried a chkdsk /r on your system drive? Sounds to me like the EXT-HD may be ok but your C drive could use a repair check. The /r (repair) option will take awhile; depending on the size of your system partition. Cheers, CreateWindow http://mymessagetaker.com "Adam" wrote in message ... Hello, A few months ago I got a Maxtor 3200 500GB External HD that I have been using to store videos to be edited, music, and various downloaded programs. I have been using it without fault for at least 2 months but it stopped functioning correctly this past weekend. I was downloading several large files to the ExHD and apparently my pc hit a windows stop error and restarted. I was asleep at the time and when I awoke the next day I found that my ExHD was hanging everytime I tried to access a folder on the drive. Symptoms: When I hook up the ExHD Autoplay takes forever and eventually when it asks what I want Windows to do, aside from the normal options, one of the options is "open with..." "(a series of 4 black bars instead of a program name) using need provider" When I try to access the folders or files in the ExHD, it stops responding. The few times I was able to get far enough to attempt to copy a file it was going to take a lot longer than normal to copy to my main HD. I've only seen two errors; one that said something to effect of "unable to write to disk data may be lost or corrupted" and the other that said, "hi speed usb device connected to a non hi speed usb hub". (I got the latter after running AVG on the ExHD for over 7 hours.) Checkdisk times out everytime I run it on that drive. When I'm booting up my system and have the ExHD plugged in my pc will hang on a black screen until I disconnect the ExHD. Also, if I reconnect the ExHD before windows finishs loading I get the black screen again. Prior to the windows restart I have never had this problem and was always able to load Windows regardless if my ExHD was hooked up or not. A couple more issues I've noticed since the windows restart are; If I have my ExHD connected and I try to use Ad/Remove Programs, it will hang on the "Please wait while list is populated" screen. The weirdest thing is that the icons in My Computer window have been reorganized since the windows restart. I've spent almost all my waking hours trying to figure this problem out as I'm in the middle of a huge editing project and don't want to lose the work I've done so far. I've tried to run checkdisk but it just hangs at phase 2. I've uninstalled and reinstalled both my usb ports and my ExHD numerous times. I've tried just restarting Windows. I've tried plugging my ExHD into different ports and both my Mp3 player and my printer work in all ports. I've run Checkdisk, Spybot, AdAware, and AVG on my system numerous times and AVG on my ExHD once. I haven't tried a system restore as I don't seem to have a restore point prior to the windows restart and I haven't tried to reformat the drive as I would like to keep the information locked on the ExHD and if it is a USB problem it would take forever to reformat (assuming that it didnt just hang in the middle) just to find that I'm still stuck in the same predicament. Yesterday I finally got Checkdisk to run on my Ex HD but here is what happened... After letting Checkdisk sit at 3% for a few hours it finally seemed like it was working. The next morning I woke up to find a message saying that my "hi speed device would work a lot faster if I plugged it into a hi speed USB port." Now everytime I try to run checkdisk it hangs at 3% until it finally decides to tell me to plug my ExHD into a different port. This "shouldn't" be a problem because all my port were working before, now none work as they should. Furthermore, my pc is now taking the liberty to make my ExHD "disappear" after it tells me to use a different port causing me to restart my pc and power down my ExHD for a few minutes. As this is a problem I've been working on for a week now I just keep accumulating information as I continue to research while awaiting replies from forums and manufacturers of both my HD and my MoBo. I noticed a workaround for the following error; "Delayed Write Failed Windows was unable to save all the data for the file drive_letter:\file_path\file_name. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. ", which consisted of editing the registry. I decided to follow those instructions as I got that error earlier in my quest to fix this issue and discovered that I dont have a "3ware Storage Controller" folder where the pertinant file is supposed to be. I vaguely remember accidentally "killing" a 3ware program using Enditall. Anyone know if this is the cause or part of the issue and how I can get 3ware back without using system restore? Sys Info Windows XP Home w/SP2 BIOS: Phoenix Technologies, LTD 6.00 PG (7/29/2004) AMD Athlon XP 3000+ 2.1 GHz 1.00 GB RAM Creative Audigy Audio Processor NVIDIA GeForce 6800 XT Epox nForce2 Ultra 400 AGPset Thanks |
#3
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External Hard Drive problems
"Adam" wrote in message
... Hello, A few months ago I got a Maxtor 3200 500GB External HD that I have been using to store videos to be edited, music, and various downloaded programs. I have been using it without fault for at least 2 months but it stopped functioning correctly this past weekend. I was downloading several large files to the ExHD and apparently my pc hit a windows stop error and restarted. I was asleep at the time and when I awoke the next day I found that my ExHD was hanging everytime I tried to access a folder on the drive. Symptoms: When I hook up the ExHD Autoplay takes forever and eventually when it asks what I want Windows to do, aside from the normal options, one of the options is "open with..." "(a series of 4 black bars instead of a program name) using need provider" When I try to access the folders or files in the ExHD, it stops responding. The few times I was able to get far enough to attempt to copy a file it was going to take a lot longer than normal to copy to my main HD. I've only seen two errors; one that said something to effect of "unable to write to disk data may be lost or corrupted" and the other that said, "hi speed usb device connected to a non hi speed usb hub". (I got the latter after running AVG on the ExHD for over 7 hours.) Checkdisk times out everytime I run it on that drive. Indicating a hardware problem When I'm booting up my system and have the ExHD plugged in my pc will hang on a black screen until I disconnect the ExHD. Also, if I reconnect the ExHD before windows finishs loading I get the black screen again. Prior to the windows restart I have never had this problem and was always able to load Windows regardless if my ExHD was hooked up or not. A couple more issues I've noticed since the windows restart are; If I have my ExHD connected and I try to use Ad/Remove Programs, it will hang on the "Please wait while list is populated" screen. The weirdest thing is that the icons in My Computer window have been reorganized since the windows restart. I've spent almost all my waking hours trying to figure this problem out as I'm in the middle of a huge editing project and don't want to lose the work I've done so far. I've tried to run checkdisk but it just hangs at phase 2. I've uninstalled and reinstalled both my usb ports and my ExHD numerous times. I've tried just restarting Windows. I've tried plugging my ExHD into different ports and both my Mp3 player and my printer work in all ports. I've run Checkdisk, Spybot, AdAware, and AVG on my system numerous times and AVG on my ExHD once. Those aren't likely to aid the hardware and filesystem problems that seem likely. I haven't tried a system restore as I don't seem to have a restore point prior to the windows restart and I haven't tried to reformat the drive as I would like to keep the information locked on the ExHD and if it is a USB problem it would take forever to reformat (assuming that it didnt just hang in the middle) just to find that I'm still stuck in the same predicament. Yesterday I finally got Checkdisk to run on my Ex HD but here is what happened... After letting Checkdisk sit at 3% for a few hours it finally seemed like it was working. The next morning I woke up to find a message saying that my "hi speed device would work a lot faster if I plugged it into a hi speed USB port." Now everytime I try to run checkdisk it hangs at 3% until it finally decides to tell me to plug my ExHD into a different port. This "shouldn't" be a problem because all my port were working before, now none work as they should. Things break, even if they did work before. It happens. Furthermore, my pc is now taking the liberty to make my ExHD "disappear" after it tells me to use a different port causing me to restart my pc and power down my ExHD for a few minutes. Hardware failure As this is a problem I've been working on for a week now I just keep accumulating information as I continue to research while awaiting replies from forums and manufacturers of both my HD and my MoBo. I noticed a workaround for the following error; "Delayed Write Failed Windows was unable to save all the data for the file drive_letter:\file_path\file_name. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. ", which consisted of editing the registry. I decided to follow those instructions as I got that error earlier in my quest to fix this issue and discovered that I dont have a "3ware Storage Controller" folder where the pertinant file is supposed to be. I vaguely remember accidentally "killing" a 3ware program using Enditall. Anyone know if this is the cause or part of the issue and how I can get 3ware back without using system restore? Snippage Thanks It isn't impossible for the ports to become damaged, or for the base motherboard chipset driver to have corrupted. Try attaching the external drive to another machine and see if it works there. If it doesn't, remove the drive from the case and attach it via either another case or the IDE or SATA cable to see if it then works properly. That will tell you if the problem is the external case circuitry or the filesystem or drive itself is damaged. If the filesystem is damaged, STOP and consider the value of what is on that drive. Be aware that running CHKDSK could potentially damage the files, and that you may need to use other methods to recover the data first. I'll guess that you do not have alternate backups of a 500-gig drive. If it does work on another system, reinstall the board drivers and test with another USB2 device. Once you have the ports working at USB2 speeds, you can try re-attaching the external drive, assuming it is working. HTH -pk |
#4
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External Hard Drive problems
I am having the same problem and getting the same error msg when trying to
save backups to a USB hard drive. I have read a lot of articles and this one (http://support.microsoft.com/kb/925269/en-us) seems like it might explain. I wish I'd read it b4 formatting, because now it's impossible to go back to the other format, I believe. Is there any other fix for this? "Patrick Keenan" wrote: "Adam" wrote in message ... Hello, A few months ago I got a Maxtor 3200 500GB External HD that I have been using to store videos to be edited, music, and various downloaded programs. I have been using it without fault for at least 2 months but it stopped functioning correctly this past weekend. I was downloading several large files to the ExHD and apparently my pc hit a windows stop error and restarted. I was asleep at the time and when I awoke the next day I found that my ExHD was hanging everytime I tried to access a folder on the drive. Symptoms: When I hook up the ExHD Autoplay takes forever and eventually when it asks what I want Windows to do, aside from the normal options, one of the options is "open with..." "(a series of 4 black bars instead of a program name) using need provider" When I try to access the folders or files in the ExHD, it stops responding. The few times I was able to get far enough to attempt to copy a file it was going to take a lot longer than normal to copy to my main HD. I've only seen two errors; one that said something to effect of "unable to write to disk data may be lost or corrupted" and the other that said, "hi speed usb device connected to a non hi speed usb hub". (I got the latter after running AVG on the ExHD for over 7 hours.) Checkdisk times out everytime I run it on that drive. Indicating a hardware problem When I'm booting up my system and have the ExHD plugged in my pc will hang on a black screen until I disconnect the ExHD. Also, if I reconnect the ExHD before windows finishs loading I get the black screen again. Prior to the windows restart I have never had this problem and was always able to load Windows regardless if my ExHD was hooked up or not. A couple more issues I've noticed since the windows restart are; If I have my ExHD connected and I try to use Ad/Remove Programs, it will hang on the "Please wait while list is populated" screen. The weirdest thing is that the icons in My Computer window have been reorganized since the windows restart. I've spent almost all my waking hours trying to figure this problem out as I'm in the middle of a huge editing project and don't want to lose the work I've done so far. I've tried to run checkdisk but it just hangs at phase 2. I've uninstalled and reinstalled both my usb ports and my ExHD numerous times. I've tried just restarting Windows. I've tried plugging my ExHD into different ports and both my Mp3 player and my printer work in all ports. I've run Checkdisk, Spybot, AdAware, and AVG on my system numerous times and AVG on my ExHD once. Those aren't likely to aid the hardware and filesystem problems that seem likely. I haven't tried a system restore as I don't seem to have a restore point prior to the windows restart and I haven't tried to reformat the drive as I would like to keep the information locked on the ExHD and if it is a USB problem it would take forever to reformat (assuming that it didnt just hang in the middle) just to find that I'm still stuck in the same predicament. Yesterday I finally got Checkdisk to run on my Ex HD but here is what happened... After letting Checkdisk sit at 3% for a few hours it finally seemed like it was working. The next morning I woke up to find a message saying that my "hi speed device would work a lot faster if I plugged it into a hi speed USB port." Now everytime I try to run checkdisk it hangs at 3% until it finally decides to tell me to plug my ExHD into a different port. This "shouldn't" be a problem because all my port were working before, now none work as they should. Things break, even if they did work before. It happens. Furthermore, my pc is now taking the liberty to make my ExHD "disappear" after it tells me to use a different port causing me to restart my pc and power down my ExHD for a few minutes. Hardware failure As this is a problem I've been working on for a week now I just keep accumulating information as I continue to research while awaiting replies from forums and manufacturers of both my HD and my MoBo. I noticed a workaround for the following error; "Delayed Write Failed Windows was unable to save all the data for the file drive_letter:\file_path\file_name. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. ", which consisted of editing the registry. I decided to follow those instructions as I got that error earlier in my quest to fix this issue and discovered that I dont have a "3ware Storage Controller" folder where the pertinant file is supposed to be. I vaguely remember accidentally "killing" a 3ware program using Enditall. Anyone know if this is the cause or part of the issue and how I can get 3ware back without using system restore? Snippage Thanks It isn't impossible for the ports to become damaged, or for the base motherboard chipset driver to have corrupted. Try attaching the external drive to another machine and see if it works there. If it doesn't, remove the drive from the case and attach it via either another case or the IDE or SATA cable to see if it then works properly. That will tell you if the problem is the external case circuitry or the filesystem or drive itself is damaged. If the filesystem is damaged, STOP and consider the value of what is on that drive. Be aware that running CHKDSK could potentially damage the files, and that you may need to use other methods to recover the data first. I'll guess that you do not have alternate backups of a 500-gig drive. If it does work on another system, reinstall the board drivers and test with another USB2 device. Once you have the ports working at USB2 speeds, you can try re-attaching the external drive, assuming it is working. HTH -pk |
#5
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External Hard Drive problems
Please don't run any of the Windows based checking/error correction
apps unless you don't value your data. We deal with numerous such errors with an almost 100% recovery rate. www.easyrestore.co.uk Cost Effective Data Recovery If you would like to read details of some of our recent projects please browse to www.easyrestore.co.uk/recent.htm |
#6
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External Hard Drive problems
Hi. Problem solved -- apparently.
My "disk write failure" issue was with big backup files, but I completed a full backup of all on C last night after setting the USB drive to "optimize for quick removal" and checking "quota management" and "do not limit disk usage". Don't ask me why it worked but it does seem to have done the trick. Cheers. "Patrick Keenan" wrote: "Adam" wrote in message ... Hello, A few months ago I got a Maxtor 3200 500GB External HD that I have been using to store videos to be edited, music, and various downloaded programs. I have been using it without fault for at least 2 months but it stopped functioning correctly this past weekend. I was downloading several large files to the ExHD and apparently my pc hit a windows stop error and restarted. I was asleep at the time and when I awoke the next day I found that my ExHD was hanging everytime I tried to access a folder on the drive. Symptoms: When I hook up the ExHD Autoplay takes forever and eventually when it asks what I want Windows to do, aside from the normal options, one of the options is "open with..." "(a series of 4 black bars instead of a program name) using need provider" When I try to access the folders or files in the ExHD, it stops responding. The few times I was able to get far enough to attempt to copy a file it was going to take a lot longer than normal to copy to my main HD. I've only seen two errors; one that said something to effect of "unable to write to disk data may be lost or corrupted" and the other that said, "hi speed usb device connected to a non hi speed usb hub". (I got the latter after running AVG on the ExHD for over 7 hours.) Checkdisk times out everytime I run it on that drive. Indicating a hardware problem When I'm booting up my system and have the ExHD plugged in my pc will hang on a black screen until I disconnect the ExHD. Also, if I reconnect the ExHD before windows finishs loading I get the black screen again. Prior to the windows restart I have never had this problem and was always able to load Windows regardless if my ExHD was hooked up or not. A couple more issues I've noticed since the windows restart are; If I have my ExHD connected and I try to use Ad/Remove Programs, it will hang on the "Please wait while list is populated" screen. The weirdest thing is that the icons in My Computer window have been reorganized since the windows restart. I've spent almost all my waking hours trying to figure this problem out as I'm in the middle of a huge editing project and don't want to lose the work I've done so far. I've tried to run checkdisk but it just hangs at phase 2. I've uninstalled and reinstalled both my usb ports and my ExHD numerous times. I've tried just restarting Windows. I've tried plugging my ExHD into different ports and both my Mp3 player and my printer work in all ports. I've run Checkdisk, Spybot, AdAware, and AVG on my system numerous times and AVG on my ExHD once. Those aren't likely to aid the hardware and filesystem problems that seem likely. I haven't tried a system restore as I don't seem to have a restore point prior to the windows restart and I haven't tried to reformat the drive as I would like to keep the information locked on the ExHD and if it is a USB problem it would take forever to reformat (assuming that it didnt just hang in the middle) just to find that I'm still stuck in the same predicament. Yesterday I finally got Checkdisk to run on my Ex HD but here is what happened... After letting Checkdisk sit at 3% for a few hours it finally seemed like it was working. The next morning I woke up to find a message saying that my "hi speed device would work a lot faster if I plugged it into a hi speed USB port." Now everytime I try to run checkdisk it hangs at 3% until it finally decides to tell me to plug my ExHD into a different port. This "shouldn't" be a problem because all my port were working before, now none work as they should. Things break, even if they did work before. It happens. Furthermore, my pc is now taking the liberty to make my ExHD "disappear" after it tells me to use a different port causing me to restart my pc and power down my ExHD for a few minutes. Hardware failure As this is a problem I've been working on for a week now I just keep accumulating information as I continue to research while awaiting replies from forums and manufacturers of both my HD and my MoBo. I noticed a workaround for the following error; "Delayed Write Failed Windows was unable to save all the data for the file drive_letter:\file_path\file_name. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. ", which consisted of editing the registry. I decided to follow those instructions as I got that error earlier in my quest to fix this issue and discovered that I dont have a "3ware Storage Controller" folder where the pertinant file is supposed to be. I vaguely remember accidentally "killing" a 3ware program using Enditall. Anyone know if this is the cause or part of the issue and how I can get 3ware back without using system restore? Snippage Thanks It isn't impossible for the ports to become damaged, or for the base motherboard chipset driver to have corrupted. Try attaching the external drive to another machine and see if it works there. If it doesn't, remove the drive from the case and attach it via either another case or the IDE or SATA cable to see if it then works properly. That will tell you if the problem is the external case circuitry or the filesystem or drive itself is damaged. If the filesystem is damaged, STOP and consider the value of what is on that drive. Be aware that running CHKDSK could potentially damage the files, and that you may need to use other methods to recover the data first. I'll guess that you do not have alternate backups of a 500-gig drive. If it does work on another system, reinstall the board drivers and test with another USB2 device. Once you have the ports working at USB2 speeds, you can try re-attaching the external drive, assuming it is working. HTH -pk |
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