A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » Windows Service Pack 2
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

XP sp2 crash!!!!!!!!!!



 
 
Thread Tools Display Modes
  #1  
Old December 24th 03, 04:51 PM
eXasPerated
external usenet poster
 
Posts: n/a
Default XP sp2 crash!!!!!!!!!!

After installing a series of the XP Home sp2 updates my
Sony VAIO laptop slowed to a crawl.

After reading up on my installed software manuals, I
learned that my Roxio GoBack program gets a glitch when
service packs or updates are installed without REMOVING
Roxio first.

Too late! I had already done the deed, so I began
removing each of the updates in reverse chrono order
(listed in the add/remove programs section). When I got
to the removal of about the sixth most recent update right
in the middle of the removal and restore process a window
pops up and says "Can't copy file *****.***", with the
options of "RETRY" or "CANCEL".

After about six times clicking retry to no avail (big
surprise, right?) I hit cancel. Now another window pops up
and exclaims "Windows may not work properly without file
copying the file", but by this time "cancel" was my only
viable option.

Long story short, after canceling the system rebooted, but
will not go into windows no matter what. I have tried
safe mode, last good boot, debug, and every other option.
The machine only gets as far as the windows startup screen
and then justs reboots and tries to crank windows up over
and over, again.

Sony says I have to use the restore disks is my only
option, but doing that will erase 2 months of unbacked up
data that I NEED. My techy friends say I could use the
Windows XP Home boot disks, which I tried, but
the "repair" option didn't work. Now they tell me I have
to restore the lost critical file by installing XP Home
over, again, but to do that with the restore disk set you
have to have an XP CD-ROM and SONY doesn't give those out
with their OH SO WONDERFUL laptops (arghhh!)

Has anyone had this, or similar problems, and can they
give me any options for restoring this file without losing
all my precious data???

Much Thanks,

eXasPerated
Ads
  #2  
Old December 24th 03, 04:52 PM
Amethyst
external usenet poster
 
Posts: n/a
Default XP sp2 crash!!!!!!!!!!

eXasPerated wrote:
After installing a series of the XP Home sp2 updates my
Sony VAIO laptop slowed to a crawl.

After reading up on my installed software manuals, I
learned that my Roxio GoBack program gets a glitch when
service packs or updates are installed without REMOVING
Roxio first.

Too late! I had already done the deed, so I began
removing each of the updates in reverse chrono order
(listed in the add/remove programs section). When I got
to the removal of about the sixth most recent update right
in the middle of the removal and restore process a window
pops up and says "Can't copy file *****.***", with the
options of "RETRY" or "CANCEL".

After about six times clicking retry to no avail (big
surprise, right?) I hit cancel. Now another window pops up
and exclaims "Windows may not work properly without file
copying the file", but by this time "cancel" was my only
viable option.

Long story short, after canceling the system rebooted, but
will not go into windows no matter what. I have tried
safe mode, last good boot, debug, and every other option.
The machine only gets as far as the windows startup screen
and then justs reboots and tries to crank windows up over
and over, again.

Sony says I have to use the restore disks is my only
option, but doing that will erase 2 months of unbacked up
data that I NEED. My techy friends say I could use the
Windows XP Home boot disks, which I tried, but
the "repair" option didn't work. Now they tell me I have
to restore the lost critical file by installing XP Home
over, again, but to do that with the restore disk set you
have to have an XP CD-ROM and SONY doesn't give those out
with their OH SO WONDERFUL laptops (arghhh!)

Has anyone had this, or similar problems, and can they
give me any options for restoring this file without losing
all my precious data???

Much Thanks,

eXasPerated


There is no such thing as XP SP2 - those are only updates that may be
incorporated into SP2.

--
Cassandra
Card carrying member of the Fresh Start Club 'The Undead Are People Too!'

Reply address is fake. Please send all praise, abuse, insults, bequests
of £1million to cassandra (at) craigy34 (dot) freeserve (dot) co (dot) uk.
Change the obvious to the obvious.
Requests for private assistance will not be acknowledged. Please post all
correspondence to the group so that all may benefit. Thank you.


  #3  
Old December 24th 03, 04:52 PM
Mike Brannigan [MSFT]
external usenet poster
 
Posts: n/a
Default XP sp2 crash!!!!!!!!!!

The original poster meant the updates that are flagged as SP2
The "...series of the XP Home sp2 updates ..." is the give away - a series
!!
Anyway chances are the original poster has the well documented slow down
after MS03-13 package
see
http://support.microsoft.com/?kbid=819634

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions.
Please use these newsgroups

"Amethyst" wrote in message
...
eXasPerated wrote:
After installing a series of the XP Home sp2 updates my
Sony VAIO laptop slowed to a crawl.

After reading up on my installed software manuals, I
learned that my Roxio GoBack program gets a glitch when
service packs or updates are installed without REMOVING
Roxio first.

Too late! I had already done the deed, so I began
removing each of the updates in reverse chrono order
(listed in the add/remove programs section). When I got
to the removal of about the sixth most recent update right
in the middle of the removal and restore process a window
pops up and says "Can't copy file *****.***", with the
options of "RETRY" or "CANCEL".

After about six times clicking retry to no avail (big
surprise, right?) I hit cancel. Now another window pops up
and exclaims "Windows may not work properly without file
copying the file", but by this time "cancel" was my only
viable option.

Long story short, after canceling the system rebooted, but
will not go into windows no matter what. I have tried
safe mode, last good boot, debug, and every other option.
The machine only gets as far as the windows startup screen
and then justs reboots and tries to crank windows up over
and over, again.

Sony says I have to use the restore disks is my only
option, but doing that will erase 2 months of unbacked up
data that I NEED. My techy friends say I could use the
Windows XP Home boot disks, which I tried, but
the "repair" option didn't work. Now they tell me I have
to restore the lost critical file by installing XP Home
over, again, but to do that with the restore disk set you
have to have an XP CD-ROM and SONY doesn't give those out
with their OH SO WONDERFUL laptops (arghhh!)

Has anyone had this, or similar problems, and can they
give me any options for restoring this file without losing
all my precious data???

Much Thanks,

eXasPerated


There is no such thing as XP SP2 - those are only updates that may be
incorporated into SP2.

--
Cassandra
Card carrying member of the Fresh Start Club 'The Undead Are People Too!'

Reply address is fake. Please send all praise, abuse, insults, bequests
of £1million to cassandra (at) craigy34 (dot) freeserve (dot) co (dot) uk.
Change the obvious to the obvious.
Requests for private assistance will not be acknowledged. Please post all
correspondence to the group so that all may benefit. Thank you.




  #4  
Old December 24th 03, 04:52 PM
Mike Brannigan [MSFT]
external usenet poster
 
Posts: n/a
Default XP sp2 crash!!!!!!!!!!

see
http://support.microsoft.com/?kbid=819634

This may be the cause of the slow down.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions.
Please use these newsgroups

"eXasPerated" wrote in message
...
After installing a series of the XP Home sp2 updates my
Sony VAIO laptop slowed to a crawl.

After reading up on my installed software manuals, I
learned that my Roxio GoBack program gets a glitch when
service packs or updates are installed without REMOVING
Roxio first.

Too late! I had already done the deed, so I began
removing each of the updates in reverse chrono order
(listed in the add/remove programs section). When I got
to the removal of about the sixth most recent update right
in the middle of the removal and restore process a window
pops up and says "Can't copy file *****.***", with the
options of "RETRY" or "CANCEL".

After about six times clicking retry to no avail (big
surprise, right?) I hit cancel. Now another window pops up
and exclaims "Windows may not work properly without file
copying the file", but by this time "cancel" was my only
viable option.

Long story short, after canceling the system rebooted, but
will not go into windows no matter what. I have tried
safe mode, last good boot, debug, and every other option.
The machine only gets as far as the windows startup screen
and then justs reboots and tries to crank windows up over
and over, again.

Sony says I have to use the restore disks is my only
option, but doing that will erase 2 months of unbacked up
data that I NEED. My techy friends say I could use the
Windows XP Home boot disks, which I tried, but
the "repair" option didn't work. Now they tell me I have
to restore the lost critical file by installing XP Home
over, again, but to do that with the restore disk set you
have to have an XP CD-ROM and SONY doesn't give those out
with their OH SO WONDERFUL laptops (arghhh!)

Has anyone had this, or similar problems, and can they
give me any options for restoring this file without losing
all my precious data???

Much Thanks,

eXasPerated



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off






All times are GMT +1. The time now is 10:17 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.