xp, sp2, norton

Hello sharpie,
Congrags. on fixing your issue. Peter is right about your not needing
Windows firewall with Norton. As a matter of fact Norton must likely turned
off Windows firewall when you installed it. As far as having a firewall in
your cable modem if all you have is the standard modem like Motorola you will
not find much of a firewall there. You might want to find a Belkin or Linisky
Broadband router to run with your modem.
Now, for the adware that is not a necessarly a virus. It is something
you have recieved most likely via an e-mail this is why Norton missed it.
Don't be to quick to fault your software programs. The scum behind these
adware and virus programs are getting better at hiding their code all the
time. It does not sound like you are a careless user and adware can happen to
most anyone. A good thing to go by is your gut. If an e-mail seems wrong or
out of place don't open it. Verfiy the source first. Also, if you download
music files from a P2P site you could have gotton it there. The important
thing is that you kept your cool and resolved your issue without damageing
your system. Best of luck to all.
Ron J








eter" wrote:

I'm glad you sorted it out. It's wise to use only 1 software firewall, so
if you have Norton then Windows FW should be off, you can always turn it
back on should you have any problems with Norton. I use McAfee which in
fact turns off WE automatically. You can, however, use a hardware and
software firewall together. One example of a hardware FW would be a router
firewall. I would assume, but could be wrong, that your modem firewall is
classified as a hardware FW.
Here's an article about them.
http://www.bleepingcomputer.com/foru...howtutorial=60


--
Peter.
Toronto, Canada.
XP Home SP2.
P4 @ 3.0ghz, 160gb HDD, 1.0gb DDR.
"sharpei" wrote in message
...
Thanks to all of you for your help and for some very interesting
responses,
as well as for some interesting reading. I was finally able to get a phone
#
for Symantec and talked with tech support. I had a virus (adware). In fact
two areas were involved, one in windows and the other in program files.
Both
were adware. I still can't believe I conctracted a virus as I keep
everything
updated (virus protection) and run ad aware and spy bot on a regular
basis.
I've rid my system of the virus and am still curious if any of you would
have
any idea how a virus ended up on my computer since I have this protection.

Also, I've turned off my windows updates and believe that's best for me as
I've read other articles stating the problems with lots of software once
you
downloaded sp2 and the updates. Is it necessary to turn off the windows xp
firewall since there is one included in Norton and since I have a cable
modem
through Comcast and there's a firwall there? I'm wondering if it's
overkill
and/or could leaving it on reate a conflict?

I'm definitely ready to go back to a Mac now !!!!



"Peter" wrote:

Agreed. I'll let you get on with it and butt out. Good luck.

--
Peter.
Toronto, Canada.
XP Home SP2.
P4 @ 3.0ghz, 160gb HDD, 1.0gb DDR.
"Ron J" wrote in message
...
Ok Peter, I know you are only trying to help. But when you tell a guy
to
forget
Norton and use Symantec when they are the same you are only adding to
his
problems. You can't slam a product without personal experince with it.
Norton is the most used product in this group and to slam it witout
facts
just becuase a friend told you it sucks is not trouble shooting. First
we
have to find out why his anti-virus can't connect to the Internet. If
you
read his post you will see where he also used McAvee. Telling him to do
a
complete reinstall is premature at this point.
It may be as simple as removing some spy-ware. The programs are
working
fine so far. If it seems a virus has taken effect then Trend Micro's
free
"House Call" can be used to find it and remove it. Reinstalling is
always
an
out but it should be the last out. You always run the risk of there
being
a
boot vurus with a problem like this. If it is not removed XP will stop
loading during the install and then where will the user be? A new
install
has
the risk of the SP2 reinstall going wrong, ie, you don't change an
engine
in
a car untill you make sure it is not just a starter problem. Best of
luck
to
you.
Ron J




"Peter" wrote:

Yes ...what I am trying to say is that Norton/Symantec seemed to be a
little
tardy getting up to scratch with SP2 and often it meant hunting around
their
website for the fix. Or so I'm told.
But this guy can't get there anyway if I understand it correctly. It
seems
to me that a complete format/reinstallation of XP seems in order, then
apply
a good firewall and the virus protection.
The only Norton/Symantec product I use is Partition Magic 8

--
Peter.
Toronto, Canada.
XP Home SP2.
P4 @ 3.0ghz, 160gb HDD, 1.0gb DDR.
"Ron J" wrote in message
...
Ok, maybe I am behind , but is not Norton and Symantec the same?

"Peter" wrote:

Sorry, I guess I was a little blunt. I've had so many friends
finding
problems with Norton since SP2, but usually an update from their
site
helped.

--
Peter.
Toronto, Canada.
XP Home SP2.
P4 @ 3.0ghz, 160gb HDD, 1.0gb DDR.
"Tom Pepper Willett" wrote in message
...
I use Norton AV 2004 at home...absolutely no issues.

We use Symantec SAV Corporate Edition V9 on all machines at work.

All SP2, no problems.

You're entitled to your opinions. But, wouldn't it be a little
more
diplomatic and professional not to generalize your opinions as
facts?
Or,
is "crummy" a technical term? And, if you would be so kind as to
list
those
"all sorts of problems with SP2" for the advtantage of us poor
souls
who
are
still stupid enough to use Symantec products, and who happen to
like
them?

Tom

"Peter" wrote in message
...
| Norton is a crummy product and has all sorts of problems with
SP2.
Try
| Symantec for updates.
|
| --
| Peter.
| Toronto, Canada.
| XP Home SP2.
| P4 @ 3.0ghz, 160gb HDD, 1.0gb DDR.
| "sharpei" wrote in message
| ...
| my norton is now giving me an error message that live update
will
not
run
| because i can't connect to symantec. (refused by symantec).
i've
deleted
| and
| reinstalled norton (virus protection) and still get the
message.
tried
| macafee.com and received the same message. all other sites
will
come
up
| but
| not those. it seems to me that since i've been using the
microsoft
| automatic
| updates i've had more problems esp. since sp2. any
suggestions?
i
can't
| contact norton on-line because i'm unable to get into their
site.
so
by
| the
| process of elimination i believe it is xp. Oh, i went to
system
restore
to
| go
| back to when i knew everything was working right, and now it
won't
| restore.
| something has happened and i need help, please . . . and
thanks!!!
|
|