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#1
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Cannot Uninstall Program
I have a program (Advanced Registry Optimizer)on my computer which
pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. |
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#2
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Cannot Uninstall Program
I have a program (Advanced Registry Optimizer)on my computer which
pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. Have you looked in the c program files program name for an uninstall file? Might be there, assuming you didn't try to just delete before you tried add/remove. -- -- Regards, Twayne Open Office isn't just for wimps anymore; OOo is a GREAT MS Office replacement www.openoffice.org |
#3
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Cannot Uninstall Program
On Mar 2, 1:50*pm, "Twayne" wrote:
I have a program (Advanced Registry Optimizer)on my computer which pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. Have you looked in the c program files program name for an uninstall file? *Might be there, assuming you didn't try to just delete before you tried add/remove. -- -- Regards, Twayne Open Office isn't just for wimps anymore; OOo is a GREAT MS Office replacementwww.openoffice.org How do I open the c programs files Twayne? Thanks James |
#4
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Cannot Uninstall Program
James wrote:
I have a program (Advanced Registry Optimizer)on my computer which pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. The Advanced Registry Optimizer is malware. You will need to clean up your machine. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/...moving_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions This site has additional instructions and a link to the download: http://www.raymond.cc/blog/archives/...irus-for-free/ You can also check to see if there are targeted removal steps for your malware he Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html When all else fails, run HijackThis and post your log in one of the specialty forums listed at the first link above (not here, please). Standard disclaimer: I can't see and test your computer myself, so these are just suggestions based on many years of being a professional computer tech; suggestions based on what you've written. You should not take my suggestions as a definitive diagnosis. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
#5
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Cannot Uninstall Program
"James" wrote in message ... On Mar 2, 1:50 pm, "Twayne" wrote: I have a program (Advanced Registry Optimizer)on my computer which pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. Have you looked in the c program files program name for an uninstall file? Might be there, assuming you didn't try to just delete before you tried add/remove. -- -- Regards, Twayne Open Office isn't just for wimps anymore; OOo is a GREAT MS Office replacementwww.openoffice.org How do I open the c programs files Twayne? Thanks James I'll butt in he Look for the My Computer icon on the desktop (if not there look in your Start menu), open it and double click on the C: . Once open look for Program Files and open in (by double clicking on it). Look for the folder that corresponds with the program you want to delete (but don't manually delete it). If there open it and look for a file that's named Uninstall or something to that effect and run it. Hope that helps. |
#6
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Cannot Uninstall Program
"James" wrote in message ... I have a program (Advanced Registry Optimizer)on my computer which pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. Start / All Programs Look for a folder with the programs name. If there is one highlight the folder and you may see an uninstall option. Rex |
#7
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Cannot Uninstall Program
1)Have you tried to find the folder in which the "Advanced Registry
Optimizer" is located? It's likely that the uninstaller is located in there. 2)Otherwise you may try to "reinstall" the 'Advanced Registry Optimizer" by double-clicking its SETUP icon. In my experience if you try to reinstall a program WITHOUT uninstalling it first, you'll get a message saying:"Are you sure you want to remove ("the program's name") and all its components?" Just click "Yes" and the program will successfully be uninstalled. Good luck! "James" wrote: I have a program (Advanced Registry Optimizer)on my computer which pops up when I turn my computer on, and since it wasn`t needed I thought I would uninstall, so I went to the add/remove programs in the Control Panel and when I clicked on Advanced Registry Optimizer to uninstall a sign pops up that says "Program does not exist cannot uninstall". Does anyone know how I can uninstall the program, I`ve even ran System Restore and that didn`t help. |
#8
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Egghead Warning: Was Have you looked in the c program files programname for an uninstall file?
A reply to a post that is almost three years old. All snip. Bye.
Original Reply Dated: March 02, 2008 Submitted via EggHeadCafe For Beginners -- JD.. |
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