Two messenger icons in task tray

I am running WinXP and upgraded Windows Messenger
4.7.0106 to 5.0.0381. I end up with two icons in the
task try. If I open either of them and do Help/About,
they both say that it is running version 5.x. However, I
signed into one and a mousover of one shows "signed in"
and the other shows "not signed in".

How do I get rid of the second icon? Will following the
directions elsewere on the list to remove 4.7 do the
trick (without messing up 5.0) or is there a different
fix for this situation?

I will be rolling this upgrade to users on the network.
How can I prevent this from happening on the other
workstations? Must 4.7 be removed before "upgrading" to
5.0?

-- Jeff

Greetings Jeff,

Very unusual (not quite sure how this happened as the Windows Messenger 5 installer should
write overtop of the Messenger 4.7 executable in the \Program Files\Messenger folder) -- did
you happen to change the location of your Program Files folder recently?

I'd be interested (because I'm clueless how you managed to do this), if you do a search on
your drive for 'msmsgs' (just click Start, Search and do it there) to see exactly where it
put the two Windows Messenger executables.

However, as a solution, close both Messenger clients, then click Start, then Run, and type
the following:
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and click OK.

Then click Start, then Run, and type the following:
RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove
and then click OK.

Then reinstall Windows Messenger 5:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
I am running WinXP and upgraded Windows Messenger
4.7.0106 to 5.0.0381. I end up with two icons in the
task try. If I open either of them and do Help/About,
they both say that it is running version 5.x. However, I
signed into one and a mousover of one shows "signed in"
and the other shows "not signed in".

How do I get rid of the second icon? Will following the
directions elsewere on the list to remove 4.7 do the
trick (without messing up 5.0) or is there a different
fix for this situation?

I will be rolling this upgrade to users on the network.
How can I prevent this from happening on the other
workstations? Must 4.7 be removed before "upgrading" to
5.0?

-- Jeff

It is only in one location: C:\Program Files\Messenger

I've never messed with the location of the the Program
Files folder.

I'm just glad that I'm not the only one who's confused by
this (I like to share grin).

-----Original Message-----
Greetings Jeff,

Very unusual (not quite sure how this happened as the
Windows Messenger 5 installer should
write overtop of the Messenger 4.7 executable in the
\Program Files\Messenger folder) -- did
you happen to change the location of your Program Files
folder recently?

I'd be interested (because I'm clueless how you managed
to do this), if you do a search on
your drive for 'msmsgs' (just click Start, Search and do
it there) to see exactly where it
put the two Windows Messenger executables.

However, as a solution, close both Messenger clients,
then click Start, then Run, and type
the following:
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and click OK.

Then click Start, then Run, and type the following:
RunDll32 advpack.dll,LaunchINFSection %windir%
\INF\msmsgs.inf,BLC.Remove
and then click OK.

Then reinstall Windows Messenger 5:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
I am running WinXP and upgraded Windows Messenger
4.7.0106 to 5.0.0381. I end up with two icons in the
task try. If I open either of them and do Help/About,
they both say that it is running version 5.x.
However, I
signed into one and a mousover of one shows "signed in"
and the other shows "not signed in".

How do I get rid of the second icon? Will following
the
directions elsewere on the list to remove 4.7 do the
trick (without messing up 5.0) or is there a different
fix for this situation?

I will be rolling this upgrade to users on the network.
How can I prevent this from happening on the other
workstations? Must 4.7 be removed before "upgrading" to
5.0?

-- Jeff


.

Hi Jeff,

Very weird -- assuming you haven't tried my "fixes" yet, go into the 'Messenger' folder,
right-click msmsgs, click Properties, then the Version tab -- see what it reports the version
as. I'm betting it's 5.0.0.381 (Windows Messenger 5).

I'm not quite sure how 4.7 has remained in memory, have you rebooted yet? It may just "go
away" (considering it isn't anywhere [at least out of the system folders]).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
It is only in one location: C:\Program Files\Messenger

I've never messed with the location of the the Program
Files folder.

I'm just glad that I'm not the only one who's confused by
this (I like to share grin).

-----Original Message-----
Greetings Jeff,

Very unusual (not quite sure how this happened as the
Windows Messenger 5 installer should
write overtop of the Messenger 4.7 executable in the
\Program Files\Messenger folder) -- did
you happen to change the location of your Program Files
folder recently?

I'd be interested (because I'm clueless how you managed
to do this), if you do a search on
your drive for 'msmsgs' (just click Start, Search and do
it there) to see exactly where it
put the two Windows Messenger executables.

However, as a solution, close both Messenger clients,
then click Start, then Run, and type
the following:
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and click OK.

Then click Start, then Run, and type the following:
RunDll32 advpack.dll,LaunchINFSection %windir%
\INF\msmsgs.inf,BLC.Remove
and then click OK.

Then reinstall Windows Messenger 5:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
I am running WinXP and upgraded Windows Messenger
4.7.0106 to 5.0.0381. I end up with two icons in the
task try. If I open either of them and do Help/About,
they both say that it is running version 5.x.
However, I
signed into one and a mousover of one shows "signed in"
and the other shows "not signed in".

How do I get rid of the second icon? Will following
the
directions elsewere on the list to remove 4.7 do the
trick (without messing up 5.0) or is there a different
fix for this situation?

I will be rolling this upgrade to users on the network.
How can I prevent this from happening on the other
workstations? Must 4.7 be removed before "upgrading" to
5.0?

-- Jeff


.

Well, after doing all of the fixes yesterday (twice), I
saw your messege this morning and decided, what the heck,
and rebooted again.

The extra icon is gone. I'm not sure which of your bits
of advice actually fixed the problem but it's gone now.

Thank you for your help.

-- Jeff (still confused but happy)

-----Original Message-----
Hi Jeff,

Very weird -- assuming you haven't tried my "fixes" yet,
go into the 'Messenger' folder,
right-click msmsgs, click Properties, then the Version
tab -- see what it reports the version
as. I'm betting it's 5.0.0.381 (Windows Messenger 5).

I'm not quite sure how 4.7 has remained in memory, have
you rebooted yet? It may just "go
away" (considering it isn't anywhere [at least out of
the system folders]).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
It is only in one location: C:\Program Files\Messenger

I've never messed with the location of the the Program
Files folder.

I'm just glad that I'm not the only one who's confused
by
this (I like to share grin).

-----Original Message-----
Greetings Jeff,

Very unusual (not quite sure how this happened as the
Windows Messenger 5 installer should
write overtop of the Messenger 4.7 executable in the
\Program Files\Messenger folder) -- did
you happen to change the location of your Program
Files
folder recently?

I'd be interested (because I'm clueless how you
managed
to do this), if you do a search on
your drive for 'msmsgs' (just click Start, Search and
do
it there) to see exactly where it
put the two Windows Messenger executables.

However, as a solution, close both Messenger clients,
then click Start, then Run, and type
the following:
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and click OK.

Then click Start, then Run, and type the following:
RunDll32 advpack.dll,LaunchINFSection %windir%
\INF\msmsgs.inf,BLC.Remove
and then click OK.

Then reinstall Windows Messenger 5:

http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
I am running WinXP and upgraded Windows Messenger
4.7.0106 to 5.0.0381. I end up with two icons in
the
task try. If I open either of them and do
Help/About,
they both say that it is running version 5.x.
However, I
signed into one and a mousover of one shows "signed
in"
and the other shows "not signed in".

How do I get rid of the second icon? Will following
the
directions elsewere on the list to remove 4.7 do the
trick (without messing up 5.0) or is there a
different
fix for this situation?

I will be rolling this upgrade to users on the
network.
How can I prevent this from happening on the other
workstations? Must 4.7 be removed
before "upgrading" to
5.0?

-- Jeff


.



.

Hi Jeff,

I have to admit that's the oddest issue I've seen in awhile, but glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Jeff Miller" wrote in message
...
Well, after doing all of the fixes yesterday (twice), I
saw your messege this morning and decided, what the heck,
and rebooted again.

The extra icon is gone. I'm not sure which of your bits
of advice actually fixed the problem but it's gone now.

Thank you for your help.

-- Jeff (still confused but happy)

-----Original Message-----
Hi Jeff,

Very weird -- assuming you haven't tried my "fixes" yet,
go into the 'Messenger' folder,
right-click msmsgs, click Properties, then the Version
tab -- see what it reports the version
as. I'm betting it's 5.0.0.381 (Windows Messenger 5).

I'm not quite sure how 4.7 has remained in memory, have
you rebooted yet? It may just "go
away" (considering it isn't anywhere [at least out of
the system folders]).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
It is only in one location: C:\Program Files\Messenger

I've never messed with the location of the the Program
Files folder.

I'm just glad that I'm not the only one who's confused
by
this (I like to share grin).

-----Original Message-----
Greetings Jeff,

Very unusual (not quite sure how this happened as the
Windows Messenger 5 installer should
write overtop of the Messenger 4.7 executable in the
\Program Files\Messenger folder) -- did
you happen to change the location of your Program
Files
folder recently?

I'd be interested (because I'm clueless how you
managed
to do this), if you do a search on
your drive for 'msmsgs' (just click Start, Search and
do
it there) to see exactly where it
put the two Windows Messenger executables.

However, as a solution, close both Messenger clients,
then click Start, then Run, and type
the following:
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and click OK.

Then click Start, then Run, and type the following:
RunDll32 advpack.dll,LaunchINFSection %windir%
\INF\msmsgs.inf,BLC.Remove
and then click OK.

Then reinstall Windows Messenger 5:

http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff Miller" wrote in message
...
I am running WinXP and upgraded Windows Messenger
4.7.0106 to 5.0.0381. I end up with two icons in
the
task try. If I open either of them and do
Help/About,
they both say that it is running version 5.x.
However, I
signed into one and a mousover of one shows "signed
in"
and the other shows "not signed in".

How do I get rid of the second icon? Will following
the
directions elsewere on the list to remove 4.7 do the
trick (without messing up 5.0) or is there a
different
fix for this situation?

I will be rolling this upgrade to users on the
network.
How can I prevent this from happening on the other
workstations? Must 4.7 be removed
before "upgrading" to
5.0?

-- Jeff


.



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