**I am desperate!!! DVD / CD-ROM drive disappeared **

I d/led an update to XP Home edition, and a media update, also installing
Explorer. Lost my calculator, games and now I find that my CDR and DVD drives
are gone, too.

MS took over my mail (tech came and fixed that), undid my LAN, and it seems
to have generally trashed my computer.

Will this patch work also on XP Home Edition? Is it safe to have d/led if it
does not work?
--
Hap


"Rick "Nutcase" Rogers" wrote:

Hi,

See if this helps:
http://aumha.org/win5/a/xpcd.htm

Under section 8 - Problems - there is a link to a patch that often resolves
this problem

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Kumaran" wrote in message
...
Dear experts,
I'm having Win XP Pro + SP2 in my COMPAQ laptop.

I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device
Manager",
it says driver files are corrupt ( Error code: 39 ).

I tried following methods to fix the problems.

- I tried "System Restore", but it did not fix the problem.

- I uninstalled and reinstalled the driver, but again says driver files
are
corrupted ( code: 39)

- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get the
driver from COMPAQ also.

- Fortunately, I had complete XP installation files, but unfortunately
when
I attempted for reinstallation,
it quits by saying that I already have a more recent version than the
one
currently being installed.

How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro ?

Experts, kindly help me.

Regards
Kumaran

Yes, it is safe to download and use, you have AV protection don't you..?

I have used it, without a problem on many occasions or you could try the
Doug Knox version, see link below..

http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm

Cheers
j;-j


"Hap" wrote in message
...

I d/led an update to XP Home edition, and a media update, also installing
Explorer. Lost my calculator, games and now I find that my CDR and DVD
drives
are gone, too.

MS took over my mail (tech came and fixed that), undid my LAN, and it
seems
to have generally trashed my computer.

Will this patch work also on XP Home Edition? Is it safe to have d/led if
it
does not work?
--
Hap


"Rick "Nutcase" Rogers" wrote:

Hi,

See if this helps:
http://aumha.org/win5/a/xpcd.htm

Under section 8 - Problems - there is a link to a patch that often
resolves
this problem

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Kumaran" wrote in message
...
Dear experts,
I'm having Win XP Pro + SP2 in my COMPAQ laptop.

I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device
Manager",
it says driver files are corrupt ( Error code: 39 ).

I tried following methods to fix the problems.

- I tried "System Restore", but it did not fix the problem.

- I uninstalled and reinstalled the driver, but again says driver files
are
corrupted ( code: 39)

- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get
the
driver from COMPAQ also.

- Fortunately, I had complete XP installation files, but unfortunately
when
I attempted for reinstallation,
it quits by saying that I already have a more recent version than the
one
currently being installed.

How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro
?

Experts, kindly help me.

Regards
Kumaran

trying to help, but real short on time or I would surf these

http://search.yahoo.com/search?p=cd+...p=mss&ei=UTF-8
may be of help, depending on what you have.

I'll check back tonight after work

Where did this download come from? Through automatic updates on
Microsoft.com?
or some other place?


"Hap" wrote in message
...

I d/led an update to XP Home edition, and a media update, also installing
Explorer. Lost my calculator, games and now I find that my CDR and DVD
drives
are gone, too.

MS took over my mail (tech came and fixed that), undid my LAN, and it
seems
to have generally trashed my computer.

Will this patch work also on XP Home Edition? Is it safe to have d/led if
it
does not work?
--
Hap


"Rick "Nutcase" Rogers" wrote:

Hi,

See if this helps:
http://aumha.org/win5/a/xpcd.htm

Under section 8 - Problems - there is a link to a patch that often
resolves
this problem

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Kumaran" wrote in message
...
Dear experts,
I'm having Win XP Pro + SP2 in my COMPAQ laptop.

I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device
Manager",
it says driver files are corrupt ( Error code: 39 ).

I tried following methods to fix the problems.

- I tried "System Restore", but it did not fix the problem.

- I uninstalled and reinstalled the driver, but again says driver files
are
corrupted ( code: 39)

- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get
the
driver from COMPAQ also.

- Fortunately, I had complete XP installation files, but unfortunately
when
I attempted for reinstallation,
it quits by saying that I already have a more recent version than the
one
currently being installed.

How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro
?

Experts, kindly help me.

Regards
Kumaran

Hi Hap - See he
http://support.microsoft.com/default.aspx?scid=kb;[LN];270008 It may not
sound like it applies but take the steps outlined there to delete the Upper
and Lower Filters. (Trust me - this is the usual fix for disappearing
optical drives.)

OR

You can also use this reg file to handle these deletes (it takes care of
deleting some other things which can cause problems as well):
http://www.aumha.org/downloads/cdgone.zip This is
pretty much the "standard" fix for this type of issue. Backup first so that
you can recover if there are problems (there aren't usually, BTW).

It's recommended by Compaq/HP that you run FilterFixer also when this occurs
to recreate the correct entries, he
ftp://ftp.compaq.com/pub/softpaq/sp2...00/sp27949.exe Instructions
he ftp://ftp.compaq.com/pub/softpaq/sp2...00/sp27949.txt

--
Regards, Jim Byrd, MVP, DTS, ASVOP
My Blog, Defending Your Machine,
http://defendingyourmachine.blogspot.com/



In ,
Hap typed:
|| I d/led an update to XP Home edition, and a media update, also
|| installing Explorer. Lost my calculator, games and now I find that
|| my CDR and DVD drives are gone, too.
||
|| MS took over my mail (tech came and fixed that), undid my LAN, and
|| it seems to have generally trashed my computer.
||
|| Will this patch work also on XP Home Edition? Is it safe to have
|| d/led if it does not work?
|| --
|| Hap
||
||
|| "Rick "Nutcase" Rogers" wrote:
||
||| Hi,
|||
||| See if this helps:
||| http://aumha.org/win5/a/xpcd.htm
|||
||| Under section 8 - Problems - there is a link to a patch that often
||| resolves this problem
|||
||| --
||| Best of Luck,
|||
||| Rick Rogers, aka "Nutcase" - Microsoft MVP
||| http://mvp.support.microsoft.com/
||| Associate Expert - WindowsXP Expert Zone
||| www.microsoft.com/windowsxp/expertzone
||| Windows help - www.rickrogers.org
|||
||| "Kumaran" wrote in message
||| ...
|||| Dear experts,
|||| I'm having Win XP Pro + SP2 in my COMPAQ laptop.
||||
|||| I have installed SP5 for Visual Studio 6.0, after that DVD drive
|||| had disappeared from the windows explorer. When I checked with
|||| "Device Manager",
|||| it says driver files are corrupt ( Error code: 39 ).
||||
|||| I tried following methods to fix the problems.
||||
|||| - I tried "System Restore", but it did not fix the problem.
||||
|||| - I uninstalled and reinstalled the driver, but again says driver
|||| files are
|||| corrupted ( code: 39)
||||
|||| - I looked at the DVD drive manufacturer's website, it says there
|||| is no special driver available and
|||| the XP OS itself provides it. For the same reason, I could not
|||| get the driver from COMPAQ also.
||||
|||| - Fortunately, I had complete XP installation files, but
|||| unfortunately when
|||| I attempted for reinstallation,
|||| it quits by saying that I already have a more recent version
|||| than the one
|||| currently being installed.
||||
|||| How can I fix this problem.
|||| Will reinstalling SP2 solve the problem ?
|||| Is there any standard DVD / CD-ROM driver download available for
|||| XP Pro ?
||||
|||| Experts, kindly help me.
||||
|||| Regards
|||| Kumaran