Explorer crashes in 1 profile but not the others

Hi,
the subject line really says what my problem is - Explorer works in the
other 4 profiles I have on my machine - however in 1 of the profiles it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

First, set your time correctly.

--
Hope this helps. Let us know.
Wes

In ,
FSW hunted and pecked at the keyboard:
Hi,
the subject line really says what my problem is - Explorer works in the
other 4 profiles I have on my machine - however in 1 of the profiles it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in the
other 4 profiles I have on my machine - however in 1 of the profiles it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

Thank Guys - not sure what you mean by "set your time correctly" - I've set
the time and zone to the right time and also synchronised it with the
Internet clock. - but still teh same problem.

When I try to access the web pages mentioend IE 6 doe sthe same as before
crashes after 1 page.

Any more ideas - am I setting the clock correctly?

Fraser
"purplehaz" wrote in message
. ..
First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in the
other 4 profiles I have on my machine - however in 1 of the profiles it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

Your time is still off, unless you are in a time zone where it's 10 PM at
the time you sent the message. Double click on the clock, usually bottom
right of the screen, set the time and date and choose "apply" then ok out.

"FSW" wrote in message
...
Thank Guys - not sure what you mean by "set your time correctly" - I've
set
the time and zone to the right time and also synchronised it with the
Internet clock. - but still teh same problem.

When I try to access the web pages mentioend IE 6 doe sthe same as before
crashes after 1 page.

Any more ideas - am I setting the clock correctly?

Fraser
"purplehaz" wrote in message
. ..
First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in
the
other 4 profiles I have on my machine - however in 1 of the profiles
it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser










---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.547 / Virus Database: 340 - Release Date: 12/2/2003

Your clock look right now. Did you run spybot, adaware and highjack this?

"FSW" wrote in message
...
Thank Guys - not sure what you mean by "set your time correctly" - I've
set
the time and zone to the right time and also synchronised it with the
Internet clock. - but still teh same problem.

When I try to access the web pages mentioend IE 6 doe sthe same as before
crashes after 1 page.

Any more ideas - am I setting the clock correctly?

Fraser
"purplehaz" wrote in message
. ..
First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in
the
other 4 profiles I have on my machine - however in 1 of the profiles
it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

Hey - thanks for your help - the problem has gone after running the various
adaware etc. clean up programs.

One final question - I notice in the task window of all profiles a task
called pup.exe - - anyone know what his is and how I can remove it if it is
not "normal" ???

Thanks again.
Fraser

"FSW" wrote in message
...
Thank Guys - not sure what you mean by "set your time correctly" - I've
set
the time and zone to the right time and also synchronised it with the
Internet clock. - but still teh same problem.

When I try to access the web pages mentioend IE 6 doe sthe same as before
crashes after 1 page.

Any more ideas - am I setting the clock correctly?

Fraser
"purplehaz" wrote in message
. ..
First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in
the
other 4 profiles I have on my machine - however in 1 of the profiles
it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

Well your not quite clean yet. Most of the references to pup.exe I find
point to a virus. Do a virus scan with updated virus definitions and always
run and av program such as the free version of AVG(www.grisoft.com).

"FSW" wrote in message
...
Hey - thanks for your help - the problem has gone after running the
various
adaware etc. clean up programs.

One final question - I notice in the task window of all profiles a task
called pup.exe - - anyone know what his is and how I can remove it if it
is
not "normal" ???

Thanks again.
Fraser

"FSW" wrote in message
...
Thank Guys - not sure what you mean by "set your time correctly" - I've
set
the time and zone to the right time and also synchronised it with the
Internet clock. - but still teh same problem.

When I try to access the web pages mentioend IE 6 doe sthe same as
before
crashes after 1 page.

Any more ideas - am I setting the clock correctly?

Fraser
"purplehaz" wrote in message
. ..
First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in
the
other 4 profiles I have on my machine - however in 1 of the profiles
it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser

This virus/trojan used winpup.exe, check for it your process may be started
by the culprit.

http://securityresponse.symantec.com...re.winpup.html
--

Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm


"FSW" wrote in message
...
Hey - thanks for your help - the problem has gone after running the
various
adaware etc. clean up programs.

One final question - I notice in the task window of all profiles a task
called pup.exe - - anyone know what his is and how I can remove it if it
is
not "normal" ???

Thanks again.
Fraser

"FSW" wrote in message
...
Thank Guys - not sure what you mean by "set your time correctly" - I've
set
the time and zone to the right time and also synchronised it with the
Internet clock. - but still teh same problem.

When I try to access the web pages mentioend IE 6 doe sthe same as
before
crashes after 1 page.

Any more ideas - am I setting the clock correctly?

Fraser
"purplehaz" wrote in message
. ..
First place to start: Please fix your time and / or time zone setting.
Next:
Run these tools in the problem user account:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


"FSW" wrote in message
...
Hi,
the subject line really says what my problem is - Explorer works in
the
other 4 profiles I have on my machine - however in 1 of the profiles
it
crashes when you try to access a web page.

I tend to get 1 web page before getting the " Microsoft Explorer has
encountered a problem" fault message.

Any ideas on how to fix this?

thanks for any help.

Fraser