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#1
September 18th 10, 11:09 PM
posted to alt.windows7.general
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HP Recovery
A friend has installed some ransom ware on his computer, and is locked out.
It's an HP that came with Vista installed , and we used a Win 7 upgrade to Win 7 / 32 bit. Rather than try to deal with the crap , I'd rather start from scratch. My question is Do we have to restore to Vista and then re run the Win 7 upgrade again , or can I put the Win 7 upgrade disc in and re install from there ? ( preferable a clean install). I realize it will erase all the data , but we probably don't have much choice. So far he hasn't been able to provide the name of the offending program. TIA 
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#2
September 18th 10, 11:23 PM
posted to alt.windows7.general
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HP Recovery
On 9/18/2010 5:09 PM, Sparky wrote:
A friend has installed some ransom ware on his computer, and is locked out. It's an HP that came with Vista installed , and we used a Win 7 upgrade to Win 7 / 32 bit. Rather than try to deal with the crap , I'd rather start from scratch. My question is Do we have to restore to Vista and then re run the Win 7 upgrade again , or can I put the Win 7 upgrade disc in and re install from there ? ( preferable a clean install). I realize it will erase all the data , but we probably don't have much choice. So far he hasn't been able to provide the name of the offending program. Sure you can just use the Win7 Upgrade disk to do a clean install. Though you may have to do the install twice to satisfy the previous windows version that the installer looks for. -- Roy Smith Windows 7 Professional Thunderbird 3.1.4 Saturday, September 18, 2010 5:23:33 PM
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#3
September 19th 10, 01:10 AM
posted to alt.windows7.general
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HP Recovery
On 09/18/2010 05:09 PM, Sparky wrote:
A friend has installed some ransom ware on his computer, and is locked out. It's an HP that came with Vista installed , and we used a Win 7 upgrade to Win 7 / 32 bit. Rather than try to deal with the crap , I'd rather start from scratch. My question is Do we have to restore to Vista and then re run the Win 7 upgrade again , or can I put the Win 7 upgrade disc in and re install from there ? ( preferable a clean install). I realize it will erase all the data , but we probably don't have much choice. So far he hasn't been able to provide the name of the offending program. TIA actually you can boot to safe mode and remove it from there it's not too hard
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