Win7 support:

On Saturday, July 27, 2019 at 9:27:07 PM UTC-7, Robert in CA wrote:
On Saturday, July 27, 2019 at 7:58:01 PM UTC-7, Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

I saw a Ctrl -L during the boot procedure with the HD text
information so this time I did a Ctrl-L but only took me
to diagnostics.

Robert



In passing, I saw that Tiny-Pic will be closing down.
I already switched to Postimage which is much better.

Robert

Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

But I did all that,.. I guess I need you to tell me
which order they should be in. I looked it up and it
said the USB was first then followed by the HD's which
is what I did but I don't realy know which order it
should be?

How it works is you need to un-tick all of them and
then select them one at a time and use the PgUp/PgDn
keys to select the order you want

Robert

On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul


I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert

On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul


I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert



When I switched back it started a chkdisk on its own
during start-up!

Robert

On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul


I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert



When I switched back it started a chkdisk on its own
during start-up!

Robert



After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert

On Tuesday, July 30, 2019 at 1:05:06 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert

The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul


I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert



When I switched back it started a chkdisk on its own
during start-up!

Robert



After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert



This is how the desk top looks now:

https://postimg.cc/bDMjngSs

Robert

Robert in CA wrote:
On Tuesday, July 30, 2019 at 1:05:06 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert
The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert


When I switched back it started a chkdisk on its own
during start-up!

Robert


After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert



This is how the desk top looks now:

https://postimg.cc/bDMjngSs

Robert

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.

You can try Nirsoft ProduKey and see if the key is
present in the OS currently or not.

The downloads are at the bottom of the page.

https://www.nirsoft.net/utils/produc...ey_viewer.html

I've never had this happen here.

It should be noted that Windows 10 doesn't have good
table manners!

I don't normally see it triggering CHKDSK like that, but
on occasion a Windows 7 partition present when Windows 10
is running the machine, the $MFTMIRR can be
modified. Also, the $BITMAP may not be valid.

You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul

On Tuesday, July 30, 2019 at 4:43:54 AM UTC-7, Paul wrote:
Robert in CA wrote:
On Tuesday, July 30, 2019 at 1:05:06 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert
The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert


When I switched back it started a chkdisk on its own
during start-up!

Robert


After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert



This is how the desk top looks now:

https://postimg.cc/bDMjngSs

Robert

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.

You can try Nirsoft ProduKey and see if the key is
present in the OS currently or not.

The downloads are at the bottom of the page.

https://www.nirsoft.net/utils/produc...ey_viewer.html

I've never had this happen here.

It should be noted that Windows 10 doesn't have good
table manners!

I don't normally see it triggering CHKDSK like that, but
on occasion a Windows 7 partition present when Windows 10
is running the machine, the $MFTMIRR can be
modified. Also, the $BITMAP may not be valid.

You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul



It does have a product key, the original has been crossed out
and a new one added when they refurbished it apparently.

Should I proceed with get genuine at startup or what? It seems
from the instructions I have to download all sorts of drivers and
then if that doesn't work go onto the cmd line and do more
instructions and if that doesn't work there a whole new set of
instructions.

I'm lost and all this just because all I did was un-tick the drive!

Unbelievable.

Robert


On Tuesday, July 30, 2019 at 4:43:54 AM UTC-7, Paul wrote:
Robert in CA wrote:
On Tuesday, July 30, 2019 at 1:05:06 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert
The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert


When I switched back it started a chkdisk on its own
during start-up!

Robert


After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert



This is how the desk top looks now:

https://postimg.cc/bDMjngSs

Robert

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.

You can try Nirsoft ProduKey and see if the key is
present in the OS currently or not.

The downloads are at the bottom of the page.

https://www.nirsoft.net/utils/produc...ey_viewer.html

I've never had this happen here.

It should be noted that Windows 10 doesn't have good
table manners!

I don't normally see it triggering CHKDSK like that, but
on occasion a Windows 7 partition present when Windows 10
is running the machine, the $MFTMIRR can be
modified. Also, the $BITMAP may not be valid.

You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul

On Tuesday, July 30, 2019 at 4:43:54 AM UTC-7, Paul wrote:
Robert in CA wrote:
On Tuesday, July 30, 2019 at 1:05:06 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert
The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert


When I switched back it started a chkdisk on its own
during start-up!

Robert


After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert



This is how the desk top looks now:

https://postimg.cc/bDMjngSs

Robert

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.

You can try Nirsoft ProduKey and see if the key is
present in the OS currently or not.

The downloads are at the bottom of the page.

https://www.nirsoft.net/utils/produc...ey_viewer.html

I've never had this happen here.

It should be noted that Windows 10 doesn't have good
table manners!

I don't normally see it triggering CHKDSK like that, but
on occasion a Windows 7 partition present when Windows 10
is running the machine, the $MFTMIRR can be
modified. Also, the $BITMAP may not be valid.

You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul



On Tuesday, July 30, 2019 at 4:43:54 AM UTC-7, Paul wrote:
Robert in CA wrote:
On Tuesday, July 30, 2019 at 1:05:06 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:16:17 AM UTC-7, Robert in CA wrote:
On Tuesday, July 30, 2019 at 12:11:33 AM UTC-7, Robert in CA wrote:
On Sunday, July 28, 2019 at 7:23:30 AM UTC-7, Paul wrote:
Robert in CA wrote:
I went to the boot sequence and tried to configure it:

https://postimg.cc/629xsbZ4

I don't know if that's right, it still only gives me the
Win 7 option.

Robert
The PgUp and PgDn keys, according to the help text
in that window, can move BIOS boot order items up
and down in the list.

Alternatively, you could (temporarily) untick the
"1ER164" entry, so that the "1CH164" entry at the
bottom gets a chance to run.

Paul

I followed your instructions and had to go through
sign-in procedure(password or pin) but finally was able
to logon to Win10 but of course we can't leave it like
this.

https://postimg.cc/jwwpRKW1

So if it will boot and run the Win10 HD why doesn't it
show up with the Win 7 option at Start-up?

Think I will switch it back now

Robert


When I switched back it started a chkdisk on its own
during start-up!

Robert


After ChkDsk ran it came up with all this
(sorry about the first pic) : I elected
to Ask me later and check with you first
before doing anything. I don't understand
why this happened simply by unticking/ticking
the bootstrap order?

https://postimg.cc/sQ5MHMPf

https://postimg.cc/QFWKKYBW

https://postimg.cc/t1qyGYHC


So if I restart it should I select 'get genuine
now'? See what I mean about things popping up out
of now where?

Thoughts/suggestions?
Robert



This is how the desk top looks now:

https://postimg.cc/bDMjngSs

Robert

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.

You can try Nirsoft ProduKey and see if the key is
present in the OS currently or not.

The downloads are at the bottom of the page.

https://www.nirsoft.net/utils/produc...ey_viewer.html

I've never had this happen here.

It should be noted that Windows 10 doesn't have good
table manners!

I don't normally see it triggering CHKDSK like that, but
on occasion a Windows 7 partition present when Windows 10
is running the machine, the $MFTMIRR can be
modified. Also, the $BITMAP may not be valid.

You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

Robert in CA wrote:

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

https://www.nirsoft.net/utils/produkey-x64.zip

Open the ZIP and copy the two working files inside
the ZIP, to some place on your disk (near where
the download went).

Don't post the license key in the newsgroup, OK ?

That includes, taking pictures while ProduKey is running.

Once you have the 25-letter key for the OS,
go back and read the Dell article.

https://i.postimg.cc/nc0JGQLg/work-area.gif

You're going to stop the sppsvc.

When the sppsvc is stopped, rename "tokens.dat"
to "tokens.bar".

When you run "slui", my presumption is that it
will start sppsvc for you. Then you'll be prompted
for the license key, the 25 letters. The letters
come from a "limited alphabet", so there should
not be any usage of the letter "I" for example. The
letters used are selected so they're easier to read.

Paul

In message , Paul
writes:
[]
You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul
[]
That's potentially worrying to me. What do you mean by "while using the
Windows 10 disk" - an HD with a valid W10 on it, or a W10 DVD? And any
idea which versions of Macrium?
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

A good pun is its own reword.

J. P. Gilliver (John) wrote:
In message , Paul
writes:
[]
You can also have problems running older versions
of Macrium, while using the Windows 10 disk.

Paul
[]
That's potentially worrying to me. What do you mean by "while using the
Windows 10 disk" - an HD with a valid W10 on it, or a W10 DVD? And any
idea which versions of Macrium?

You should be running Macrium 7 while Win10 is booted and
the Macrium program resides on the Win10 disk drive.

You could likely "restore" something using Macrium 6 on
a Windows 10 booted system. Restore is not usually the problem.

It's the "damage" to the Windows 10 file system (or any file
system Windows 10 touches), that requires the most recent
Macrium 7, for a backup to complete without error. There might
be one patched version of Macrium 6 which is "acceptable", but
I don't know if that one handles the $BITMAP problem properly
or not. I keep getting surprises when using Macrium.

Windows 10 is a pain in the ass, no matter where it
goes. I have segregation procedures I follow in my
computer room for this. For example, if the Win10 disk
is going to be booted, the Win7 disk drive is disconnected.
Sometimes I have to repair one of my "pure data" drives
after a visit to Windows 10 land. Windows 7 CHKDSK can
usually repair any damage. The irritating part, is
the CHKDSK log in Windows 7 does not accurately reflect
what it's been doing for you.

The whole "package deal", the "mess" as it were,
is totally unacceptable from a software company.
A software company that claims all the file
systems involved follow the "NTFS 3.1 standard".
Which is a load of bollox. I'm surprised the
enterprise customers don't strangle Microsoft
for what they've done.

Paul

On Tuesday, July 30, 2019 at 10:17:32 AM UTC-7, Paul wrote:
Robert in CA wrote:

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

https://www.nirsoft.net/utils/produkey-x64.zip

Open the ZIP and copy the two working files inside
the ZIP, to some place on your disk (near where
the download went).

Don't post the license key in the newsgroup, OK ?

That includes, taking pictures while ProduKey is running.

Once you have the 25-letter key for the OS,
go back and read the Dell article.

https://i.postimg.cc/nc0JGQLg/work-area.gif

You're going to stop the sppsvc.

When the sppsvc is stopped, rename "tokens.dat"
to "tokens.bar".

When you run "slui", my presumption is that it
will start sppsvc for you. Then you'll be prompted
for the license key, the 25 letters. The letters
come from a "limited alphabet", so there should
not be any usage of the letter "I" for example. The
letters used are selected so they're easier to read.

Paul



On Tuesday, July 30, 2019 at 10:17:32 AM UTC-7, Paul wrote:
Robert in CA wrote:

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

https://www.nirsoft.net/utils/produkey-x64.zip

Open the ZIP and copy the two working files inside
the ZIP, to some place on your disk (near where
the download went).

Don't post the license key in the newsgroup, OK ?

That includes, taking pictures while ProduKey is running.

Once you have the 25-letter key for the OS,
go back and read the Dell article.

https://i.postimg.cc/nc0JGQLg/work-area.gif

You're going to stop the sppsvc.

When the sppsvc is stopped, rename "tokens.dat"
to "tokens.bar".

When you run "slui", my presumption is that it
will start sppsvc for you. Then you'll be prompted
for the license key, the 25 letters. The letters
come from a "limited alphabet", so there should
not be any usage of the letter "I" for example. The
letters used are selected so they're easier to read.

Paul



On Tuesday, July 30, 2019 at 10:17:32 AM UTC-7, Paul wrote:
Robert in CA wrote:

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

https://www.nirsoft.net/utils/produkey-x64.zip

Open the ZIP and copy the two working files inside
the ZIP, to some place on your disk (near where
the download went).

Don't post the license key in the newsgroup, OK ?

That includes, taking pictures while ProduKey is running.

Once you have the 25-letter key for the OS,
go back and read the Dell article.

https://i.postimg.cc/nc0JGQLg/work-area.gif

You're going to stop the sppsvc.

When the sppsvc is stopped, rename "tokens.dat"
to "tokens.bar".

When you run "slui", my presumption is that it
will start sppsvc for you. Then you'll be prompted
for the license key, the 25 letters. The letters
come from a "limited alphabet", so there should
not be any usage of the letter "I" for example. The
letters used are selected so they're easier to read.

Paul

I downloaded the files and opened them; the ProductKey.chm
just opens to a blank page ProductKey.exe opens to the page
in your link.

On reading the Dell instructions I followed how to activate
Win 7 by going to Control Panel System and Security Security
and activating Windows 7 but it shows Activation status not
available.

https://postimg.cc/GBy0YqSB

If that fails, they want me to update my BIOS and for that
I have to find out the manufacturer of my mother board Now
am I suppose to know that? This isn't for the average User
and is getting pretty complex all for un-ticking a HD! They
should put a warning.

Robert

On Tuesday, July 30, 2019 at 10:17:32 AM UTC-7, Paul wrote:
Robert in CA wrote:

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

https://www.nirsoft.net/utils/produkey-x64.zip

Open the ZIP and copy the two working files inside
the ZIP, to some place on your disk (near where
the download went).

Don't post the license key in the newsgroup, OK ?

That includes, taking pictures while ProduKey is running.

Once you have the 25-letter key for the OS,
go back and read the Dell article.

https://i.postimg.cc/nc0JGQLg/work-area.gif

You're going to stop the sppsvc.

When the sppsvc is stopped, rename "tokens.dat"
to "tokens.bar".

When you run "slui", my presumption is that it
will start sppsvc for you. Then you'll be prompted
for the license key, the 25 letters. The letters
come from a "limited alphabet", so there should
not be any usage of the letter "I" for example. The
letters used are selected so they're easier to read.

Paul



On Tuesday, July 30, 2019 at 10:17:32 AM UTC-7, Paul wrote:
Robert in CA wrote:

It's gone "Not Genuine".

https://www.dell.com/support/article...issues?lang=en

I hope the 780 has a COA with the license key on it.


I looked at the product key page and I couldn't make
any sense of it with regards to the 780 and wouldn't know
which download to pick even if I could find it and know
what I was doing.

Robert

https://www.nirsoft.net/utils/produkey-x64.zip

Open the ZIP and copy the two working files inside
the ZIP, to some place on your disk (near where
the download went).

Don't post the license key in the newsgroup, OK ?

That includes, taking pictures while ProduKey is running.

Once you have the 25-letter key for the OS,
go back and read the Dell article.

https://i.postimg.cc/nc0JGQLg/work-area.gif

You're going to stop the sppsvc.

When the sppsvc is stopped, rename "tokens.dat"
to "tokens.bar".

When you run "slui", my presumption is that it
will start sppsvc for you. Then you'll be prompted
for the license key, the 25 letters. The letters
come from a "limited alphabet", so there should
not be any usage of the letter "I" for example. The
letters used are selected so they're easier to read.

Paul



I also tried clicking on get genuine this time but it
did absolutely nothing.

Robert