Cannot load user profile - corrupted profile

I have been unable to access my user profile as i got
these two messages this morning at the welcome screen when
turning on my computer:

User Enviroment

Windows cannot load your profile because it may be
corrupted. Contact your administration.

User Enviroment:
Windows cannot find the local profile and is logging you
on with a temporary profile. Changes you make to this
profile will be lost when you log off.

Windows XP just logs me on without my settings and I
cannot find any of my saved files in games, and cannot
find my files from the desktop.

I only had one user account for myself.

Any help would be greatly appreciated.

Daniel

If a user account registry hive is corrupt, the first thing to try is to
reboot, press F8 when the Windows logo appears, and select "Last Known
Good". If this doesn't work, we can try to extract the account registry
hive from the System Volume Information folder where System Restore
keeps its data.

You need to change permissions on the SVI folder in order to gain read
access to it. Inside that folder is a folder named "_restore{...}" and
inside this folder are RPnnn folders with higher numbered folders being
the most recent restore points.

Open the highest numbered RPnnn folder and look in the \snapshot
subfolder for

_REGISTRY_USER_NTUSER_S-1-5-21-...-...-...-xxxx

If you look in the registry under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\ProfileList you will find keys with these security ID
strings. Look in the long ones for one with an account ProfileImagePath
that matches the account whose hive you want to restore.

Note this SID number and then extract the file from \RPnnn\snapshot that
matches this SID. This should be the profile ntuser.dat file. Rename the
corrupted ntuser.dat file under C:\Documents and
Settings\user\ntuser.dat to \ntuser.da- and then move and rename the SVI
file to ntuser.dat and try to logon to that account.

Of course, if System Restore is not working at all you may be unable to
find a \RPnnn\snapshot folder to extract. In this case, you might as
well start a new registry hive for that user by creating a new account
and copying the old files and shortcuts into that new account.

I would get ERUNT and make a snapshot of the registry every day with it
so you can restore from that utility instead of extracting from the SVI
folder.

See the System Restore FAQ at
http://microsoft.com/technet/itcommu...s/FAQSRWXP.asp for
help in getting System Restore functioning properly.

--
Kent W. England, Microsoft MVP for Windows



"Daniel Nancarrow" wrote in
message ...

I have been unable to access my user profile as i got
these two messages this morning at the welcome screen when
turning on my computer:

User Enviroment

Windows cannot load your profile because it may be
corrupted. Contact your administration.

User Enviroment:
Windows cannot find the local profile and is logging you
on with a temporary profile. Changes you make to this
profile will be lost when you log off.

Windows XP just logs me on without my settings and I
cannot find any of my saved files in games, and cannot
find my files from the desktop.

I only had one user account for myself.

Any help would be greatly appreciated.

Daniel

I am running XP home and my SAM file is corrupt.... I
tried the F8 as below... what can I do to access my
system.... email responce to ... Thankin
you in advance for any help....

-----Original Message-----
If a user account registry hive is corrupt, the first
thing to try is to
reboot, press F8 when the Windows logo appears, and
select "Last Known
Good". If this doesn't work, we can try to extract the
account registry
hive from the System Volume Information folder where
System Restore
keeps its data.

You need to change permissions on the SVI folder in order
to gain read
access to it. Inside that folder is a folder
named "_restore{...}" and
inside this folder are RPnnn folders with higher numbered
folders being
the most recent restore points.

Open the highest numbered RPnnn folder and look in the
\snapshot
subfolder for

_REGISTRY_USER_NTUSER_S-1-5-21-...-...-...-xxxx

If you look in the registry under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\ProfileList you will find keys with
these security ID
strings. Look in the long ones for one with an account
ProfileImagePath
that matches the account whose hive you want to restore.

Note this SID number and then extract the file from
\RPnnn\snapshot that
matches this SID. This should be the profile ntuser.dat
file. Rename the
corrupted ntuser.dat file under C:\Documents and
Settings\user\ntuser.dat to \ntuser.da- and then move and
rename the SVI
file to ntuser.dat and try to logon to that account.

Of course, if System Restore is not working at all you
may be unable to
find a \RPnnn\snapshot folder to extract. In this case,
you might as
well start a new registry hive for that user by creating
a new account
and copying the old files and shortcuts into that new
account.

I would get ERUNT and make a snapshot of the registry
every day with it
so you can restore from that utility instead of
extracting from the SVI
folder.

See the System Restore FAQ at
http://microsoft.com/technet/itcommu...sgroups/FAQSRW
XP.asp for
help in getting System Restore functioning properly.

--
Kent W. England, Microsoft MVP for Windows



"Daniel Nancarrow" wrote in
message ...

I have been unable to access my user profile as i got
these two messages this morning at the welcome screen
when
turning on my computer:

User Enviroment

Windows cannot load your profile because it may be
corrupted. Contact your administration.

User Enviroment:
Windows cannot find the local profile and is logging you
on with a temporary profile. Changes you make to this
profile will be lost when you log off.

Windows XP just logs me on without my settings and I
cannot find any of my saved files in games, and cannot
find my files from the desktop.

I only had one user account for myself.

Any help would be greatly appreciated.

Daniel

.

Xref: kermit microsoft.public.windowsxp.security_admin:64060

A corrupt SAM file is not the same as a corrupt user account hive. Your
problem is not related to the problem under discussion in this thread.

--
Kent W. England, Microsoft MVP for Windows



"Roger" wrote in
message ...

I am running XP home and my SAM file is corrupt....

-----Original Message-----
If a user account registry hive is corrupt, ...

Hi Roger;

Thank you for posting!

For the corrupt hive file, you may refer to the following articles to
restore it:
Q307545:How to Recover from a Corrupted Registry That Prevents Windows XP
http://support.microsoft.com/default...B;EN-US;307545

Hope this helps!

Have a great day!

Sincerely,

Damon Xu
MCSE2000, MCDBA2000
Microsoft Partner Online Support


Get Secure! - www.microsoft.com/security

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--------------------
| Content-Class: urn:content-classes:message
| From: "Roger"
| Sender: "Roger"
| References:

| Subject: Cannot load user profile - corrupted profile
| Date: Mon, 12 May 2003 14:38:23 -0700
| Lines: 102
| Message-ID:
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| NNTP-Posting-Host: TK2MSFTNGXS01 10.40.2.125
| X-Tomcat-NG: microsoft.public.windowsxp.security_admin
|
| I am running XP home and my SAM file is corrupt.... I
| tried the F8 as below... what can I do to access my
| system.... email responce to ... Thankin
| you in advance for any help....
|
| -----Original Message-----
| If a user account registry hive is corrupt, the first
| thing to try is to
| reboot, press F8 when the Windows logo appears, and
| select "Last Known
| Good". If this doesn't work, we can try to extract the
| account registry
| hive from the System Volume Information folder where
| System Restore
| keeps its data.
|
| You need to change permissions on the SVI folder in order
| to gain read
| access to it. Inside that folder is a folder
| named "_restore{...}" and
| inside this folder are RPnnn folders with higher numbered
| folders being
| the most recent restore points.
|
| Open the highest numbered RPnnn folder and look in the
| \snapshot
| subfolder for
|
| _REGISTRY_USER_NTUSER_S-1-5-21-...-...-...-xxxx
|
| If you look in the registry under
| HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
| NT\CurrentVersion\ProfileList you will find keys with
| these security ID
| strings. Look in the long ones for one with an account
| ProfileImagePath
| that matches the account whose hive you want to restore.
|
| Note this SID number and then extract the file from
| \RPnnn\snapshot that
| matches this SID. This should be the profile ntuser.dat
| file. Rename the
| corrupted ntuser.dat file under C:\Documents and
| Settings\user\ntuser.dat to \ntuser.da- and then move and
| rename the SVI
| file to ntuser.dat and try to logon to that account.
|
| Of course, if System Restore is not working at all you
| may be unable to
| find a \RPnnn\snapshot folder to extract. In this case,
| you might as
| well start a new registry hive for that user by creating
| a new account
| and copying the old files and shortcuts into that new
| account.
|
| I would get ERUNT and make a snapshot of the registry
| every day with it
| so you can restore from that utility instead of
| extracting from the SVI
| folder.
|
| See the System Restore FAQ at
| http://microsoft.com/technet/itcommu...sgroups/FAQSRW
| XP.asp for
| help in getting System Restore functioning properly.
|
| --
| Kent W. England, Microsoft MVP for Windows
|
|
|
| "Daniel Nancarrow" wrote in
| message ...
|
| I have been unable to access my user profile as i got
| these two messages this morning at the welcome screen
| when
| turning on my computer:
|
| User Enviroment
|
| Windows cannot load your profile because it may be
| corrupted. Contact your administration.
|
| User Enviroment:
| Windows cannot find the local profile and is logging you
| on with a temporary profile. Changes you make to this
| profile will be lost when you log off.
|
| Windows XP just logs me on without my settings and I
| cannot find any of my saved files in games, and cannot
| find my files from the desktop.
|
| I only had one user account for myself.
|
| Any help would be greatly appreciated.
|
| Daniel
|
| .
|
|