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#1
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e-mail graphics mystery
I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. -- |\ /| | \/ |@rk \../ \/os |
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#2
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e-mail graphics mystery
Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the client works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. One computer: Windows Vista. That OS comes with its e-mail client (Windows Mail). It's only available on Vista (although online articles will tell you how to steal it over to another host). Other computer: Windows 7. That OS does not come with any e-mail client. So which one did you actually install on Windows 7? What is "the client" on your Windows 7 computer? Doesn't look like you are using the same "the client" on both computers. Looks like you are using Windows Mail that comes with Windows Vista but you are using something else on your Windows 7 computer. You cannot "use the same settings in Windows Mail on both computers" because that client only comes in Vista and no client comes with 7. You said the e-mails look okay on your Windows 7 computer using an unidentified e-mail client over there. The problem is with the Windows Mail client on your Windows Vista computer. So why ask in a Windows 7 newsgroup where e-mail is working correctly when the problem is with e-mails retrieved to your Vista computer? Looks like a Vista issue with its included Windows Mail client. |
#3
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e-mail graphics mystery
"VanguardLH" schreef in bericht
... Linea Recta wrote: I'm using Windows Mail on both computers. On my PC (Windows 7) the client works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. One computer: Windows Vista. That OS comes with its e-mail client (Windows Mail). It's only available on Vista (although online articles will tell you how to steal it over to another host). Other computer: Windows 7. That OS does not come with any e-mail client. So which one did you actually install on Windows 7? What is "the client" on your Windows 7 computer? I thought I wrote: Windows Mail. Doesn't look like you are using the same "the client" on both computers. I thought I wrote: Windows Mail. Windows Mail = Windows Mail. Looks like you are using Windows Mail that comes with Windows Vista but you are using something else on your Windows 7 computer. Wrong. You cannot "use the same settings in Windows Mail on both computers" because that client only comes in Vista and no client comes with 7. I put _Windows Mail_ on it. You said the e-mails look okay on your Windows 7 computer using an unidentified e-mail client over there. No, I did not say that. I said: Windows Mail. The problem is with the Windows Mail client on your Windows Vista computer. So why ask in a Windows 7 newsgroup where e-mail is working correctly when the problem is with e-mails retrieved to your Vista computer? Looks like a Vista issue with its included Windows Mail client. Thanks for the accurate help. -- |\ /| | \/ |@rk \../ \/os |
#4
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e-mail graphics mystery
"Wolf K" wrote in message
... One computer: Windows Vista. That OS comes with its e-mail client (Windows Mail). It's only available on Vista (although online articles will tell you how to steal it over to another host). Other computer: Windows 7. That OS does not come with any e-mail client. So which one did you actually install on Windows 7? What is "the client" on your Windows 7 computer? I thought I wrote: Windows Mail. [etc] AFAICT, there's some confusion about which e-mail client is on which computer. "Windows Mail" is a vague term, since people use it to refer to any Windows e-mail client other than Outlook. If you haven't looked here yet, it may help figure out what's what, and whether you made the best choice of Mail versions: http://answers.microsoft.com/en-us/w...d-b5880d9a5c8c http://answers.microsoft.com/en-us/w...a-b321a4ccbf6d Vista has Windows Mail which (IIRC) has a user-interface which is similar to Outlook Express, although it saves email messages as one file for each email, in Windows folders with names that correspond to the email folders (in contrast, OE had one file per email folder and put all the emails in that email folder into the same file). Win 7 doesn't officially have an email client, although every Win 7 PC that I've seen has had Windows Live Mail pre-installed by the PC vendor. WLM has a very minimalistic user-interface with pastel colours and with menu-bar items consisting only of words with no accompanying icon. It saves its emails in the same was as Vista's Windows Mail. There are two versions of WLM: the older one V 2009 has a conventional menu bar whereas the newer one V 2011 has a ribbon interface like Office 2007 or later. The older WLM always sends pictures as normal attachments whereas the newer one tries to use SkyDrive to upload the photos to a private space on Microsoft's cloud storage and then sends a hyperlink to the photos on that cloud; I *think* if you click "Attach" WLM 2011 attaches them to the email whereas if you drag/drop the photos onto an open email window it offers to shrink them to one of several standard sizes and also uses SkyDrive. |
#5
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e-mail graphics mystery
| Any hints on this are welcome.
| Well, since you've set the bar low... I know you said you've set the settings the same on both machines, and I assume you retrofitted Win7 with Vista Windows Mail, so I guess they should be the same programs. But the only thing I can think of is blocking of remote images in one client and not the other. Many clients now, such as TBird, default to blocking external images while displaying embedded images. It might provide a clue if you posted the actual content of the email. (Save as .eml and open in Notepad.) Other possibilities would be different HOSTS files or maybe different AV settings, but I'm guessing you'd know it if those were the issue. |
#6
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e-mail graphics mystery
On Tue, 30 Dec 2014 15:49:13 -0500, Wolf K
wrote: "Windows Mail" is a vague term, since people use it to refer to any Windows e-mail client other than Outlook. Just as "Outlook" is a vague term, since people use it to refer to Outlook.exe, Outlook.com, and Outlook Express. Microsoft does a terrible, confusing job with its nomenclature. |
#7
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e-mail graphics mystery
Linea Recta wrote:
"VanguardLH" ... Linea Recta wrote: I'm using Windows Mail on both computers. On my PC (Windows 7) the client works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. One computer: Windows Vista. That OS comes with its e-mail client (Windows Mail). It's only available on Vista (although online articles will tell you how to steal it over to another host). Other computer: Windows 7. That OS does not come with any e-mail client. So which one did you actually install on Windows 7? What is "the client" on your Windows 7 computer? I thought I wrote: Windows Mail. Which was perceived as you mispeaking what you have on each host. BEFORE my reply, you never indicated that you stole the "Windows Mail" client from Vista to put it on your 7 host. Don't expect others to realize you have an abnormal setup. Doesn't look like you are using the same "the client" on both computers. I thought I wrote: Windows Mail. Windows Mail = Windows Mail. Looks like you are using Windows Mail that comes with Windows Vista but you are using something else on your Windows 7 computer. Wrong. You cannot "use the same settings in Windows Mail on both computers" because that client only comes in Vista and no client comes with 7. I put _Windows Mail_ on it. You said the e-mails look okay on your Windows 7 computer using an unidentified e-mail client over there. No, I did not say that. I said: Windows Mail. The problem is with the Windows Mail client on your Windows Vista computer. So why ask in a Windows 7 newsgroup where e-mail is working correctly when the problem is with e-mails retrieved to your Vista computer? Looks like a Vista issue with its included Windows Mail client. Thanks for the accurate help. I cited what is expected and normal for e-mail clients on Vista and 7. I did mention Windows Mail could be stolen from Vista and to on 7. In contrast, you did NOT mention that you have an abnormal setup. I'm sure somewhere someone has "tires" that are made of woven banana leaves but if they ask for help about their tires then readers will make obvious assumptions. So you have the "Windows Mail" e-mail client on both Vista and 7. Besides the different OS'es, what else is different between those setups? What security software (anti-virus, firewall, HIPS, etc) do you have installed in one OS that you don't have in the other OS? What e-mail client is the sender using? Quite often newsletters assume they can use all the same HTML, including some of HTML5, in their message that a web browser can render okay. E-mail clients are not web browsers so the HTML in the message may not be properly render-able by the e-mail client. For example, Outlook (and perhaps other Microsoft e-mail clients) do not show animated GIFs (you only see the first frame) but a web browser would. Does Vista's "Windows Mail" client have an option to view the e-mail in a web browser? In Outlook 2013, I have to open an e-mail in its own window before I get the Actions - View in Browser option. Are the images embedded in the message (attach=inline) or were they included as attachments (attach=attachment). You can look at the raw source of an e-mail to see how the image got attached to the message. Or are the images actually external links to files stored on some file server? You'd have to make sure the e-mail client was configure to not block external content (linked images); however, that also means allowing senders (e.g., spammers, malcontents) to put web bugs/beacons in their messages to see if and when you opened them. If someone sends you an e-mail with images, those images should be embedded in the message, not linked to some external file. If linked to an external file (you'll probably see I href={extfile} ... for an HTML image tag), and if you allow external content in received e-mails, then there is always the possibility that your host cannot reach the file server where is the image file or that server is just too busy to bother accepting a connection from you. Linked images are usually block and even when not they are flaky as to whether or not the recipient will see them. What are the filetypes for the images included in the e-mails? What happens when you save them separately into their own file and double-click on that file? Saving the image in an e-mail requires that the image actually be included in the e-mail rather than just a link to an image file. |
#8
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e-mail graphics mystery
| Win 7 doesn't officially have an email client, although every Win 7 PC
that | I've seen has had Windows Live Mail pre-installed by the PC vendor. WLM has | a very minimalistic user-interface with pastel colours and with menu-bar | items consisting only of words with no accompanying icon. It saves its | emails in the same was as Vista's Windows Mail. | I think this came up recently. Apparently one can install Vista's Windows Mail files in order to get Windows Mail (as opposed to Windows Live Mail) on Win7. There seem to be a lot of people who like the former but dislike the latter. So Linea Recta could very well be running Windows Mail on both machines. |
#9
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e-mail graphics mystery
NY wrote:
WLM has a very minimalistic user-interface with pastel colours and with menu-bar items consisting only of words with no accompanying icon. Each icon on the ribbon menu (2011/2012) has word underneath identifying itself. The Quick Access Tool bar, an additional feature that is included in 2011/12 performs the same or similar features as the QAT in Office 2010 and 2013(allowing one to capture an existing icon feature, and add a shortcut to the QAT and used in lieu of the ribbon menu items with or without hiding the ribbon menu. There are two versions of WLM: the older one V 2009 has a conventional menu bar whereas the newer one V 2011 has a ribbon interface like Office 2007 or later. The older WLM always sends pictures as normal attachments whereas the newer one tries to use SkyDrive to upload the photos to a private space on Microsoft's cloud storage and then sends a hyperlink to the photos on that cloud; I *think* if you click "Attach" WLM 2011 attaches them to the email whereas if you drag/drop the photos onto an open email window it offers to shrink them to one of several standard sizes and also uses SkyDrive. All versions WLM 09, 11, 12 provide the option to send 'photo emails' which uploads content to the cloud with the resultant email having a thumbnail pic (of the online folder) showing one or more of the pictures uploaded). The photo email contains a link to view, download or slide show the uploaded content. All versions also have the option to send pictures as attachments. All versions have an option to enable or disable 'Convert messages to photo emails when adding photos. Not a single version will upload content to the cloud without the required Microsoft account sign on to Microsoft Online Services in WLM (i.e. WLM doesn't logon but the user does. the sending email account does not have to be the same as the logged on MSFT account email address). - Version 2009 uploaded photo email to a MSFT server[it did not use OneDrive fka SkyDrive] that stored content for a limited period of time...i.e. the recipient would have to read the email and view the online content before it was purged). - Version 2011/12 unlike 2009 upload photo email content to the signed on MSFT account SkyDrive - as noted earlier the sending account does not have to be same as the signed on MSFT account - i.e. a third party email non Msft account can send photo emails when a MSFT is signed on to Microsoft Services in WLM). -- ....winston msft mvp consumer apps |
#10
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e-mail graphics mystery
Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the client works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. Windows Mail uses IE's common files/dlls to display html content. Ensure IE is the latest available version for Vista, has all its defaults and associations. Note: Window Mail code has not been updated in years to accommodate updates to IE's html rendering engine. -- ....winston msft mvp consumer apps |
#11
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e-mail graphics mystery
"...winston‫" wrote:
Linea Recta wrote: I'm using Windows Mail on both computers. On my PC (Windows 7) the client works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. Windows Mail uses IE's common files/dlls to display html content. Ensure IE is the latest available version for Vista, has all its defaults and associations. Note: Window Mail code has not been updated in years to accommodate updates to IE's html rendering engine. With a bit of luck then, when the new IE appears in Windows 10 (rumours released recently) it will break it altogether and folk will have to use a real mail client. -- Bob Tetbury, Gloucestershire, England Diplomacy - the art of letting someone else have your own way. |
#12
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e-mail graphics mystery
On Tue, 30 Dec 2014 15:10:57 -0700, Ken Blake wrote:
Microsoft does a terrible, confusing job with its nomenclature. Don't even get me started on Office 365, Click-to-Run, ..... -- Stan Brown, Oak Road Systems, Tompkins County, New York, USA http://OakRoadSystems.com Shikata ga nai... |
#13
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e-mail graphics mystery
""...winston‫"" schreef in bericht
... Linea Recta wrote: I'm using Windows Mail on both computers. On my PC (Windows 7) the client works fine and I see all messages fine, including those with graphics. Now I would like to achieve the same on my notebook (Vista), and that's the issue. Although I use the same settings in Windows Mail on both computers, I sometimes receive messages without the graphics on the notebook. However, there are (other) messages which do display with graphics on notebook. That's what makes it poroblematic to analyse the cause. I want to read the newsletter with graphics on my notebook too. Any hints on this are welcome. Windows Mail uses IE's common files/dlls to display html content. Ensure IE is the latest available version for Vista, has all its defaults and associations. Note: Window Mail code has not been updated in years to accommodate updates to IE's html rendering engine. (sorry for the e-mail - wrong button) I think your reply might explain the different behaviour. I do keep both computers up to date, but I have stopped using MSIE long time ago. So I'll have to explore its settings... Now I noticed something else: the newsletter seems to contain the graphics, but only under the attachments paperclip. So I can save them, but not read them integrated in the newsletter... -- |\ /| | \/ |@rk \../ \/os |
#14
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e-mail graphics mystery
| Windows Mail uses IE's common files/dlls to display html content. Ensure
| IE is the latest available version for Vista, has all its defaults and | associations. Note: Window Mail code has not been updated in years to | accommodate updates to IE's html rendering engine. | Are you sure about that? OE was switched to using a RichEdit window years ago, in order to avoid IE security risks. If it actually is an IE browser window I wonder how the rendering is applied. With an IE window, if there's no DOCTYPE tag then it's rendered as IE6 would render it (quirks mode). I just took a look at two emails to see how they're written. One from hotmail has no DOCTYPE tag in the HTML section. One from an ISP that uses Google email has the DOCTYPE "-//W3C//DTD HTML 4.0 Transitional//EN" Both of those emails would be rendered in quirks mode, assuming that it's really an IE browser window doing the rendering. That would mean that any IE version should be rendering exactly the same way. (Though it may be possible that IE browser settings could play into it.) |
#15
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e-mail graphics mystery
"Wolf K" schreef in bericht
... On 2014-12-31 9:58 AM, Linea Recta wrote: Now I noticed something else: the newsletter seems to contain the graphics, but only under the attachments paperclip. So I can save them, but not read them integrated in the newsletter... I usually Save As and read later instead of reading online, which I find delays dealing with other mails. I can save messages as .eml or .htm. But in both cases I get the letter without the graphics integrated. -- |\ /| | \/ |@rk \../ \/os |
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