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#1
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Can't Open ATT.com
Windows 7, x64, Firefox 54.0, no add-ons or extensions, not set for
tracking private browsing Using Firefox, going to att.com gets me an incomplete page. There is no ability to log in. I've researched this, and tried all fixes but nothing works. Others cite same issue. BTW, SRIron does the same (doesn't work). ATT customer service has no explanation, as they can use my ID and all works fine for them. Any ideas? |
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#2
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Can't Open ATT.com
Boris wrote:
Windows 7, x64, Firefox 54.0, no add-ons or extensions, not set for tracking private browsing Using Firefox, going to att.com gets me an incomplete page. There is no ability to log in. I've researched this, and tried all fixes but nothing works. Others cite same issue. BTW, SRIron does the same (doesn't work). A Chromium-based web browser. ATT customer service has no explanation, as they can use my ID and all works fine for them. Any ideas? Boot into Windows safe mode w/networking and retry. If that works, something you load on Windows startup is interferring with your web traffic. One example would be antivirus software that uses MITM (man in the middle) with local root certificates to intercept and interrogate your HTTPS traffic. Avast, Kaspersky, and others do this. Another example are streaming capture tools that use the MITM scheme with their local root cert to intercept video streams from an HTTPS page. Both a Chromium-based and Firefox-based web browser fail to paint the page correctly. Looks like something external to the web browsers causes the problem. Whose DNS server does your computer use? Any other security software on your computer, like URL blockers? Check your router's config. Any parental controls in place? Incomplete page doesn't say what isn't there. When I visit att.com, logging in does NOT push me to another web page. Instead I get a pseudo popup using CSS to show the login dialog. What happens when you click on the Login link at the top right of their page? Is scripting enabled in both your web browsers? To test, go to http://www.isjavascriptenabled.com/. Could be due to some filtering in any of the nodes between your endpoint (your PC) and the other endpoint (web site). Do a traceroute from you to att.com. Then compare it with others that also have the same problem. You might find both of you are hitting the same node in your routes to the web site. A different route might eliminate the problem. To do that means having to use a public proxy; however, a portion of the route (from you through your ISP's network) will remain the same but will differ when diverting to the proxy service. I tried Firefox 54 and Google Chrome 58 and both worked okay with the att.com web site; however, my software config (like security programs) and routing would be different than yours. Their tech support would also have a different software config and route than you. |
#3
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Can't Open ATT.com
On 6/16/2017 4:53 PM, Boris wrote:
Windows 7, x64, Firefox 54.0, no add-ons or extensions, not set for tracking private browsing Using Firefox, going to att.com gets me an incomplete page. There is no ability to log in. I've researched this, and tried all fixes but nothing works. Others cite same issue. BTW, SRIron does the same (doesn't work). ATT customer service has no explanation, as they can use my ID and all works fine for them. Any ideas? Windows 7 SeaMonkey 2.46 I get the login at https://www.att.com/olam/loginAction.olamexecute. -- David E. Ross http://www.rossde.com Consider: * Most state mandate that drivers have liability insurance. * Employers are mandated to have worker's compensation insurance. * If you live in a flood zone, flood insurance is mandatory. * If your home has a mortgage, fire insurance is mandatory. Why then is mandatory health insurance so bad?? |
#4
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Can't Open ATT.com
Boris
09.88 Fri, 16 Jun 2017 23:53:39 GMT in alt.windows7.general, wrote: Windows 7, x64, Firefox 54.0, no add-ons or extensions, not set for tracking private browsing Using Firefox, going to att.com gets me an incomplete page. There is no ability to log in. I've researched this, and tried all fixes but nothing works. Others cite same issue. BTW, SRIron does the same (doesn't work). ATT customer service has no explanation, as they can use my ID and all works fine for them. Any ideas? Are you by chance using Malwarebytes resident? Or, any other packages that can block website access? -- https://tekrider.net/pages/david-brooks-stalker.php Laughing stock: cattle with a sense of humour. |
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