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Tosh' update - dead HD
Sorry to be so late getting back to let you all know what happened with the
Toshiba. The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. I made a Rescue CD from the old W7 desktop and it loaded in the Tosh but there was nothing from the HD. So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Forcing the sale of W10? My youngest doesn't want this Notebook with W10 because her favorite game will not run properly on it. It runs for about 5 minutes then freezes. We tried all the compatibility settings and none worked. Now we know for sure what the Toshiba's problem was. That scrutch sound I heard that night was the dying gasp of it's HD. |
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#2
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Tosh' update - dead HD
HB wrote:
Sorry to be so late getting back to let you all know what happened with the Toshiba. The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. I made a Rescue CD from the old W7 desktop and it loaded in the Tosh but there was nothing from the HD. So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Forcing the sale of W10? My youngest doesn't want this Notebook with W10 because her favorite game will not run properly on it. It runs for about 5 minutes then freezes. We tried all the compatibility settings and none worked. Now we know for sure what the Toshiba's problem was. That scrutch sound I heard that night was the dying gasp of it's HD. Heidoc has Win7 downloads working again, but the rate of URL generation is throttled, due to the new method being used. The "requirements" are the modernity of the runtime environment when using the downloader. It "needs" IE8 because the TechBench site the Heidoc downloader visits, uses ActiveX. https://www.heidoc.net/joomla/techno...-download-tool Download: Windows ISO Downloader.exe Version: 6.01 Release Date: 15 April 2018 Requirements: Windows 7 or newer, .NET Framework 4.x, Internet Explorer 8 or newer. Make sure you know what SKU of Windows 7 you've got, before getting your download. For example, a typical home user receives a laptop with "Windows 7 Home Premium x64". Make sure you know what the laptop COA sticker is good for, before you start a download. (I have reinstalled a retail Windows 7 Home Premium x64 in place of the Acer version of OS on my laptop, using these methods.) Once you have the 3.5GB downloaded ISO and made a DVD of it, you can purchase a new blank hard drive, to do the install, and install the OS yourself. The OS will request phone activation, which is an automated service with no human. You need a touch tone phone to work it. The laptop screen will present a 56 digit number. You type that number on the touch tone phone pad. The activation server will "speak" a 56 digit number in response. Type the returned number into the laptop, and it should activate. If for some reason, you buy the replacement laptop hard drive, and are unable to install the OS, a place like Geek Squad will "charge $200" for an OS installation procedure. There is money to be saved by doing it yourself. If you take the laptop to a computer store, tell them the drive is dead, and you'd like to buy a new one, they can help you with selecting a SATA or IDE. On my laptop, removing two screws exposes the hard drive. You can either remove the hard drive and show them, or expose the bottom of the laptop so they can see what type it is. When they ask "what size do you want", tell them "small one". Today, a 500GB uses one side of a single platter, and it just might be marginally more reliable than a 7mm high 2TB drive. Your drive is probably 9.5mm and should be replaced with a 9.5mm drive. Historically, 9.5mm is the go-to size in the last ten years or so, and should still be available. Don't fall for any "for $10 more, we can give you a 2TB drive" bull****. Stick with a small one. On my laptop, it's pretty easy to get the drive out. Two screws removes the drive bay cover. I can use jewelers Philips for that, or use my smallest hex driver Philips (which has a sharp enough point). The SATA drive tray slides backwards, and once the connector is clear, you can lift the drive tray out. Using your jewelers screwdrivers (definitely jewelers for these screws), you remove the four drive retainer screws to get it out of the tray. Don't over-tighten the screws. Make them finger tight, but don't strip the aluminum drive body by "cranking". Paul |
#3
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Tosh' update - dead HD
"Paul" wrote in message news HB wrote: Sorry to be so late getting back to let you all know what happened with the Toshiba. The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. I made a Rescue CD from the old W7 desktop and it loaded in the Tosh but there was nothing from the HD. So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Forcing the sale of W10? My youngest doesn't want this Notebook with W10 because her favorite game will not run properly on it. It runs for about 5 minutes then freezes. We tried all the compatibility settings and none worked. Now we know for sure what the Toshiba's problem was. That scrutch sound I heard that night was the dying gasp of it's HD. Heidoc has Win7 downloads working again, but the rate of URL generation is throttled, due to the new method being used. The "requirements" are the modernity of the runtime environment when using the downloader. It "needs" IE8 because the TechBench site the Heidoc downloader visits, uses ActiveX. https://www.heidoc.net/joomla/techno...-download-tool Download: Windows ISO Downloader.exe Version: 6.01 Release Date: 15 April 2018 Requirements: Windows 7 or newer, .NET Framework 4.x, Internet Explorer 8 or newer. Make sure you know what SKU of Windows 7 you've got, before getting your download. For example, a typical home user receives a laptop with "Windows 7 Home Premium x64". Make sure you know what the laptop COA sticker is good for, before you start a download. (I have reinstalled a retail Windows 7 Home Premium x64 in place of the Acer version of OS on my laptop, using these methods.) Once you have the 3.5GB downloaded ISO and made a DVD of it, you can purchase a new blank hard drive, to do the install, and install the OS yourself. The OS will request phone activation, which is an automated service with no human. You need a touch tone phone to work it. The laptop screen will present a 56 digit number. You type that number on the touch tone phone pad. The activation server will "speak" a 56 digit number in response. Type the returned number into the laptop, and it should activate. If for some reason, you buy the replacement laptop hard drive, and are unable to install the OS, a place like Geek Squad will "charge $200" for an OS installation procedure. There is money to be saved by doing it yourself. If you take the laptop to a computer store, tell them the drive is dead, and you'd like to buy a new one, they can help you with selecting a SATA or IDE. On my laptop, removing two screws exposes the hard drive. You can either remove the hard drive and show them, or expose the bottom of the laptop so they can see what type it is. When they ask "what size do you want", tell them "small one". Today, a 500GB uses one side of a single platter, and it just might be marginally more reliable than a 7mm high 2TB drive. Your drive is probably 9.5mm and should be replaced with a 9.5mm drive. Historically, 9.5mm is the go-to size in the last ten years or so, and should still be available. Don't fall for any "for $10 more, we can give you a 2TB drive" bull****. Stick with a small one. On my laptop, it's pretty easy to get the drive out. Two screws removes the drive bay cover. I can use jewelers Philips for that, or use my smallest hex driver Philips (which has a sharp enough point). The SATA drive tray slides backwards, and once the connector is clear, you can lift the drive tray out. Using your jewelers screwdrivers (definitely jewelers for these screws), you remove the four drive retainer screws to get it out of the tray. Don't over-tightenor the screws. Make them finger tight, but don't strip the aluminum drive body by "cranking". Paul Thank you for this info. It really is helpful. |
#4
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Tosh' update - dead HD
In message , Paul
writes: HB wrote: Sorry to be so late getting back to let you all know what happened Thanks for coming back anyway! with the Toshiba. The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. Agreed, pretty definite that the drive is dead. Hang on to the "cable" though. (Depending on your level of paranoia, you can always wonder if the "cable" is a dud - it was cheap, after all; have you tried other drives on it? Could you hear/feel the drive spin up on it? But let's assume it is the drive that was dud. Doesn't matter anyway; what follows is assuming that.) I made a Rescue CD from the old W7 desktop and it loaded in the Tosh Excellent, so you've now made two bootable optical discs - the FatDog Linux one, and that one - that boot on the laptop. (Though I think both CDs; I presume the drive can actually read DVDs. But I think that's likely; I don't think a W7-era laptop would have a drive that couldn't at least _read_ DVDs.) but there was nothing from the HD. Not surprising. And does tend to support that it is the HD that's gone, rather than the cable being dud. So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Forcing the sale of W10? My youngest doesn't want this I'd say, whatever M$ order, you should be able to find someone who will do it - but I'd do it yourself, as otherwise the cost will still be a lot. Now we've more or less decided that you're not going to get _anything_ off the old drive, the decision has been made for us - it's going to be a clean install of W7. Now that Paul says the Heidoc site it working again, which will enable you to get a legal install DVD for free (other than the price of the DVD blank) from Microsoft, I'd go that way; installing Windows from a CD to "bare metal" - i. e. a new drive - is pretty trivial (though takes a while), and then activating it is again trivial. Notebook with W10 because her favorite game will not run properly on it. It runs for about 5 minutes then freezes. We tried all the compatibility settings and none worked. (Care to tell us what the game is?) Now we know for sure what the Toshiba's problem was. That scrutch sound I heard that night was the dying gasp of it's HD. Heidoc has Win7 downloads working again, but the rate of URL generation is throttled, due to the new method being used. The "requirements" are the modernity of the runtime environment when using the downloader. It "needs" IE8 because the TechBench site the Heidoc downloader visits, uses ActiveX. What this means is you basically get the Heidoc downloader, on one of your W7 machines with IE8, and run it, specify which sort of Windows the sticker is for, type in the code from your Microsoft sticker, and it will download an ISO of the W7 install DVD from Microsoft for you. You then burn that, and you have a DVD which will boot on the affected PC, and would install W7 onto a new HD you buy for it. (I wouldn't try messing with a USB stick - just go straight to DVD.) [Remember, use the burn-from-ISO-image method in whichever burn software you use, not just a plain burn; when you look as the DVD you've made afterwards, in Explorer, you should see lots of files on it - if you just see one .iso file, you've done it wrong.] https://www.heidoc.net/joomla/techno.../67-microsoft- windows-iso-download-tool Download: Windows ISO Downloader.exe Version: 6.01 Release Date: 15 April 2018 Requirements: Windows 7 or newer, .NET Framework 4.x, Internet Explorer 8 or newer. Make sure you know what SKU of Windows 7 you've got, before getting your download. For example, a typical home user receives a laptop with "Windows 7 Home Premium x64". That's what I'd expect to see too. A _few_ machines were sold with Pro instead of Home Premium, but not many. (From the spec. of the machine, it won't be Basic.) Make sure you know what the laptop COA sticker is good for, before you start a download. [] Once you have the 3.5GB downloaded ISO and made a DVD of it, you can purchase a new blank hard drive, to do the install, and install the OS yourself. The OS will request phone activation, which is an automated service with no human. You need a touch tone phone to work it. The laptop screen will present a 56 digit number. You type that number on the touch tone phone pad. The activation server will "speak" a 56 digit number in response. Type the returned number into the laptop, and it should activate. Sounds scary, but isn't. It will repeat things for you. Do have a pen and paper to hand, obviously! If for some reason, you buy the replacement laptop hard drive, and are unable to install the OS, a place like Geek Squad will "charge $200" for an OS installation procedure. There is money to be saved by doing it yourself. Plus great satisfaction, and experience to be gained. If you take the laptop to a computer store, tell them the drive is dead, and you'd like to buy a new one, they can help you with selecting a SATA or IDE. On my [snip] I'm pretty sure he has already got the drive out, and established that it's a SATA, since he's been trying it - on his other computers - using the "cable" that he bought. When they ask "what size do you want", tell them "small one". Today, a 500GB uses one side of a single platter, and (Wow, I hadn't realised that!) it just might be marginally more reliable than a 7mm high 2TB drive. Your drive is probably 9.5mm and should be replaced with a 9.5mm drive. Historically, 9.5mm is the go-to size in the last ten years or so, and should still be available. Don't fall for any "for $10 more, we can give you a 2TB drive" bull****. Stick with a small one. When I bought a new one recently, I went for a 1 TB, but then it was for this my main machine; I'd about half filled the 250G drive on the XP machine that died (taking several years to do so), and was thinking of getting 500G, but the price difference to a 1 TB wasn't great; to a 2 TB was getting out of the sweet spot pricewise, plus like Paul I thought it might be _slightly_ less reliable. You might do fine with a 500G. Although I hope that you end up with a machine that's much more usable (i. e. faster) than it was - the slowness probably having been due to the drive - so you might actually use it more. (Though unless you download a lot of video, even 500G will take a while to fill!) On my laptop, it's pretty easy to get the drive out. Two screws removes the drive bay cover. I can use jewelers Philips for that, or use my smallest hex driver Philips (which has a sharp enough point). The SATA drive tray slides backwards, and once the connector is clear, you can lift the drive tray out. As I said above, I think he's already got it out, as he's been using it (or trying to) on his other computers via the USB-to-SATA "cable" he bought. (One with two USB plugs,) Using your jewelers screwdrivers (definitely jewelers for these screws), you remove the four drive retainer screws to get it out of the tray. Don't over-tighten the screws. Make them finger tight, but don't strip the aluminum drive body by "cranking". Paul Once you've got the machine back up and running (and, perhaps, split the drive into two partitions - shrink C: to say 100G, then make a new partition D: in the released space) - MAKE A BOOT CD AND AN IMAGE so you don't have to go through this palaver again if the new drive dies in the future! I think Paul, and certainly I, would use Macrium boot CD and image, but anything is better than nothing, even the facility built into Windows. The image should fit onto your Seagate drive, and probably leave room for images of some other machines too. AND DO THE SAME FOR YOUR OTHER COMPUTERS TOO! (If you use Macrium, one boot CD will do for all of them [though having two copies wouldn't hurt]; I _think_ the same is true of the Microsoft imager.) Others may disagree with me, but I'd say don't stop making System Restore points - but that (as you've found!) is NOT a substitute for a proper boot-CD-plus-image! (You should make a new image from time to time - you can overwrite old ones when you run out of space. Though it might be worth buying a bigger empty drive, maybe at the same time as you buy this one; you just need a bare drive, not one made up into a box like the Seagate, as you can use your "cable" with it.) System Restore is a quick and rather opaque way (meaning you don't quite know what it is doing) of undoing changes you've recently made, such as a software install or Windows "up"grade, when you find something's not working as it was and you're fairly sure what you did that caused it; it still relies on Windows booting to the point where you can _do_ a restore, which won't boot at all if the HD has died. -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf Anyone can do any amount of work provided it isn't the work he is supposed to be doing at the moment. -Robert Benchley, humorist, drama critic, and actor (1889-1945) |
#5
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Tosh' update - dead HD
On 16/04/2018 07:15, HB wrote:
The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. Did you look for the HDD in 'Disk Manager'? |
#6
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Tosh' update - dead HD
"J. P. Gilliver (John)" wrote in message ... In message , Paul writes: HB wrote: Sorry to be so late getting back to let you all know what happened Thanks for coming back anyway! with the Toshiba. The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. Agreed, pretty definite that the drive is dead. Hang on to the "cable" though. (Depending on your level of paranoia, you can always wonder if the "cable" is a dud - it was cheap, after all; have you tried other drives on it? Could you hear/feel the drive spin up on it? But let's assume it is the drive that was dud. Doesn't matter anyway; what follows is assuming that.) I made a Rescue CD from the old W7 desktop and it loaded in the Tosh Excellent, so you've now made two bootable optical discs - the FatDog Linux one, and that one - that boot on the laptop. (Though I think both CDs; I presume the drive can actually read DVDs. But I think that's likely; I don't think a W7-era laptop would have a drive that couldn't at least _read_ DVDs.) but there was nothing from the HD. Not surprising. And does tend to support that it is the HD that's gone, rather than the cable being dud. I'm convinced the HD is dead. I priced a new stolid state HD at Best Buy. Very reasonable at $49. They don't sell or install W-7, only W-10. The guy said there's too many problems with activating W-7. I took that for BS. It would cost $200 to have them install a new HD and W-10. That covers labor, the HD and the W-10 OS. Seems kind of high when new laptops and notebooks are going for as little as $249 at the WalMart stores. So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Forcing the sale of W10? My youngest doesn't want this I'd say, whatever M$ order, you should be able to find someone who will do it - but I'd do it yourself, as otherwise the cost will still be a lot. Now we've more or less decided that you're not going to get _anything_ off the old drive, the decision has been made for us - it's going to be a clean install of W7. Now that Paul says the Heidoc site it working again, which will enable you to get a legal install DVD for free (other than the price of the DVD blank) from Microsoft, I'd go that way; installing Windows from a CD to "bare metal" - i. e. a new drive - is pretty trivial (though takes a while), and then activating it is again trivial. I downloaded the "download tool" from there and have no idea what the next step is. I don't know where to go from here. Notebook with W10 because her favorite game will not run properly on it. It runs for about 5 minutes then freezes. We tried all the compatibility settings and none worked. (Care to tell us what the game is?) That issue has been handled. Exiting Malwarebytes before she opened the game stopped the errors and freezes. The name is Fishdom-3. Now we know for sure what the Toshiba's problem was. That scrutch sound I heard that night was the dying gasp of it's HD. Heidoc has Win7 downloads working again, but the rate of URL generation is throttled, due to the new method being used. Except for the first computer made for me by a friend, all the PCs I ever bought had the OS already installed. He installed that one from a disc and gave me the disc. That was W-95. I never downloaded an OS from the net to install on a PC. The "requirements" are the modernity of the runtime environment when using the downloader. It "needs" IE8 because the TechBench site the Heidoc downloader visits, uses ActiveX. What this means is you basically get the Heidoc downloader, on one of your W7 machines with IE8, and run it, specify which sort of Windows the sticker is for, type in the code from your Microsoft sticker, and it will download an ISO of the W7 install DVD from Microsoft for you. You then burn that, and you have a DVD which will boot on the affected PC, and would install W7 onto a new HD you buy for it. (I wouldn't try messing with a USB stick - just go straight to DVD.) [Remember, use the burn-from-ISO-image method in whichever burn software you use, not just a plain burn; when you look as the DVD you've made afterwards, in Explorer, you should see lots of files on it - if you just see one .iso file, you've done it wrong.] I'd have to download IE8 because I use MozillaFFox. When I burned the Rescue Disc on the old desktop it automatically burned the disc as the correct kind of file. I didn't have to chose what kind or type it was. I don't know what software it used to burn the disc. Something that came on the PC I assume. https://www.heidoc.net/joomla/techno.../67-microsoft- windows-iso-download-tool Download: Windows ISO Downloader.exe Version: 6.01 Release Date: 15 April 2018 Requirements: Windows 7 or newer, .NET Framework 4.x, Internet Explorer 8 or newer. Make sure you know what SKU of Windows 7 you've got, before getting your download. For example, a typical home user receives a laptop with "Windows 7 Home Premium x64". That's what I'd expect to see too. A _few_ machines were sold with Pro instead of Home Premium, but not many. (From the spec. of the machine, it won't be Basic.) That's what the Tosh' is. The activation server will "speak" a 56 digit number in response. Type the returned number into the laptop, and it should activate. Sounds scary, but isn't. It will repeat things for you. Do have a pen and paper to hand, obviously! But what is the MS number that must be called to enter the 56 digit number? There must be a special number to call. If for some reason, you buy the replacement laptop hard drive, and are unable to install the OS, a place like Geek Squad will "charge $200" for an OS installation procedure. There is money to be saved by doing it yourself. Plus great satisfaction, and experience to be gained. Any loss would be the cost of the HD - right? There is no charge for W-7 download? When I bought a new one recently, I went for a 1 TB, but then it was for this my main machine; I'd about half filled the 250G drive on the XP machine that died (taking several years to do so), and was thinking of getting 500G, but the price difference to a 1 TB wasn't great; to a 2 TB was getting out of the sweet spot pricewise, plus like Paul I thought it might be _slightly_ less reliable. You might do fine with a 500G. That would be plenty for games for the girls. By they time they outgrow it they'll be into smart phones and boys. Although I hope that you end up with a machine that's much more usable (i. e. faster) than it was - the slowness probably having been due to the drive - so you might actually use it more. (Though unless you download a lot of video, even 500G will take a while to fill!) 500G would be more than enough. True, if it was faster it would have gotten a lot more use. I, would use Macrium boot CD and image, but anything is better than nothing, even the facility built into Windows. The image should fit onto your Seagate drive, and probably leave room for images of some other machines too. On thing at a time. :^) AND DO THE SAME FOR YOUR OTHER COMPUTERS TOO! (If you use Macrium, one boot CD will do for all of them [though having two copies wouldn't hurt]; I _think_ the same is true of the Microsoft imager.) Which Macrium do I download? There appears to be more than a few choices. Which would be the best and easiest for a non-techie type like me to use? Do they all make boot discs? I have to read more at the site when I have time. ......... such as a software install or Windows "up"grade, when you find something's not working as it was and you're fairly sure what you did that caused it; it still relies on Windows booting to the point where you can _do_ a restore, which won't boot at all if the HD has died. -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf -- Microsoft motto "if it ain't broke keep fixing it till it is." |
#7
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Tosh' update - dead HD
"Patrick" wrote in message news On 16/04/2018 07:15, HB wrote: The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. Did you look for the HDD in 'Disk Manager'? Never heard of that. I always looked at the bottom of the tree in WindowsExplorer. That's where I would always find anything plugged into the USB ports. They show up under the DVD/CD drive. I just looked for "disk manager". Agent ransack didn't find it. Search didn't find it. Run didn't find it. I have no idea how to locate it. |
#8
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Tosh' update - dead HD
On Tue, 17 Apr 2018 22:48:23 -0400, "HB" wrote:
"Patrick" wrote in message news On 16/04/2018 07:15, HB wrote: The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. Did you look for the HDD in 'Disk Manager'? Never heard of that. I always looked at the bottom of the tree in WindowsExplorer. That's where I would always find anything plugged into the USB ports. They show up under the DVD/CD drive. I just looked for "disk manager". Agent ransack didn't find it. Search didn't find it. Run didn't find it. I have no idea how to locate it. You could have clicked on the Start button and searched for Device Manager. |
#9
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Tosh' update - dead HD
On 18/04/2018 03:48, HB wrote:
"Patrick" wrote in message news On 16/04/2018 07:15, HB wrote: The connector came and the HD could not be seen in Window's explorer. I tried on 2 other W7 computers here. Nothing. Did you look for the HDD in 'Disk Manager'? Never heard of that. I always looked at the bottom of the tree in WindowsExplorer. That's where I would always find anything plugged into the USB ports. They show up under the DVD/CD drive. If the Drive is corrupted, it may not have a drive letter and not show in Windows Explorer, it may hohever show in Disk Management, in which case any Partitions could be deleted and a new one created. I just looked for "disk manager". Agent ransack didn't find it. Search didn't find it. Run didn't find it. I have no idea how to locate it. My fault, the required file is called 'diskmgmt.msc'. If you try AR again with this, it will find 8 of the mentioned file. A way to 'Disk Manager' (diskmgmt.msc) is to; Goto the Control Panel, (Change the 'View by:' to 'Large icons' or 'Small icons'. Click on 'Administrative Tools', In the righthand pain. Double click on 'Computer Management'. In the left pane click on 'Disk Management' _Alternately_, you can navigate to (and 'Run') the required file he C:\Windows\system32\diskmgmt.msc ******** If you want to make a link to this file (for future use perhaps), then you can right-click on the file, move the cursor down to 'Send to' then move-to and click on 'Desktop (create shortcut)'. |
#10
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Tosh' update - dead HD
On 18/04/2018 03:57, Good Guy wrote:
On 16/04/2018 07:15, HB wrote: So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Why can't you do yourself?Â* It's pretty easy to change a HD on Toshiba. See these videos: https://www.youtube.com/watch?v=VE27jXKi2Ww After inserting the new Drive, you can then clone your old drive on to the new drive and you are done. The old drive is thought to be Kaput (Norwegian Blue etc.), https://www.youtube.com/watch?v=4vuW6tQ0218 So; in which case it couldn't be cloned. Â* Nothing to ask Microsoft and it is all legit. Agreed To clone a HD, you'll find many videos on youtube. |
#11
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Tosh' update - dead HD
In message , HB writes:
[] I'm convinced the HD is dead. I priced a new stolid state HD at Best Buy. Very reasonable at $49. They don't sell or install W-7, only W-10. The guy said there's too many problems with activating W-7. I took that for BS. It would cost $200 to have them install a new HD and W-10. That covers labor, the HD and the W-10 OS. Seems kind of high when new laptops and notebooks are going for as little as $249 at the WalMart stores. Yes. The price of a Windows licence, when sold separately rather than as part of a PC, definitely discourages - in fact IMO killed (from around XP onwards), apart from for real enthusiasts - home assembly of a PC (even a desktop one). But $49 definitely sounds worthwhile to get what sounds like a reasonable machine back going. (Just one thing to check - whether the dead drive was 7 or 9 mm thick. If 7, make sure the replacement is, or if not that the space for it is deep enough; if 9, then I think either thickness of replacement will fit.) [] I downloaded the "download tool" from there and have no idea what the next step is. I don't know where to go from here. I'm not sure what you're referring to there. If you mean the Heidoc tool for downloading a Windows 7 installation DVD image, my understanding is that you now run that tool, and you will be presented with a list of Windows variants (Basic, Home, Pro, etc., 32 or 64 bit), from which you select the appropriate one, then enter your XXXXX-XXXXX-XXXXX-XXXXX-XXXXX key from the Microsoft sticker, and it will then download - from Microsoft, not from Heidoc, so it's genuine and legal - a .iso image of the appropriate installation disc. But I've not actually used the Heidoc tool myself, so check with Paul's instructions in case I'm in error about some aspect - or just try it, you won't lose anything by doing so. [] (Care to tell us what the game is?) That issue has been handled. Exiting Malwarebytes before she opened the game stopped the errors and freezes. The name is Fishdom-3. Glad you've got it sorted. Now we know for sure what the Toshiba's problem was. That scrutch sound I heard that night was the dying gasp of it's HD. There's the remote possibility that it might just have its partition table, boot sector, or similar, corrupted, which might stop it showing up as extra letters in Explorer: this is what the suggestion of using diskmgmt.msc ("Create and format hard disc partitions") is about. But let's assume it is dud for now - we'll maybe look into that (much) later. (Even if it's OK hardware-wise, it's probably corrupted enough that we're not going to recover the Windows installation that was on it, so let's proceed with installing on a new HD.) Heidoc has Win7 downloads working again, but the rate of URL generation is throttled, due to the new method being used. Except for the first computer made for me by a friend, all the PCs I ever bought had the OS already installed. He installed that one from a disc and That is indeed the way the vast majority of machines are sold nowadays. gave me the disc. That was W-95. I never downloaded an OS from the net to install on a PC. (Well, actually, you have: the FatDog Linux! I'm pretty sure it would have been possible to install that onto a working HD if there had been one.) The Heidoc system will, AIUI, enable you to download an image of a disc that should work, though I think it's specific to that PC. [] I'd have to download IE8 because I use MozillaFFox. When I burned the If you've got Windows 7, you've got IE, even if you don't use it. It'll be in Start Programs somewhere, if not on your desktop or even pinned to your taskbar (a blue "e" icon). Fire it up, then click Help (Alt-H if you can't see Help), then A (for About), and it'll show you what version you've got. FWIW I too use Firefox (or Chrome), but I seem to have IE11. (I _think_ IE8 _or later_ will do - I don't think it has to be specifically 8; Paul, does it?) Rescue Disc on the old desktop it automatically burned the disc as the correct kind of file. I didn't have to chose what kind or type it was. I don't know what software it used to burn the disc. Something that came on the PC I assume. Yes, it used something built into Windows. https://www.heidoc.net/joomla/techno.../67-microsoft- windows-iso-download-tool Download: Windows ISO Downloader.exe Version: 6.01 Release Date: 15 April 2018 Requirements: Windows 7 or newer, .NET Framework 4.x, Internet Explorer 8 or newer. Make sure you know what SKU of Windows 7 you've got, before getting your download. For example, a typical home user receives a laptop with "Windows 7 Home Premium x64". That's what I'd expect to see too. A _few_ machines were sold with Pro instead of Home Premium, but not many. (From the spec. of the machine, it won't be Basic.) That's what the Tosh' is. What, "Basic"? I'm surprised! Or did you mean it's "Home Premium x64"? The activation server will "speak" a 56 digit number in response. Type the returned number into the laptop, and it should activate. Sounds scary, but isn't. It will repeat things for you. Do have a pen and paper to hand, obviously! But what is the MS number that must be called to enter the 56 digit number? There must be a special number to call. I think it tells you on screen what the number is, when it gets to that point during the installation/activation process. If for some reason, you buy the replacement laptop hard drive, and are unable to install the OS, a place like Geek Squad will "charge $200" for an OS installation procedure. There is money to be saved by doing it yourself. Plus great satisfaction, and experience to be gained. Any loss would be the cost of the HD - right? There is no charge for W-7 download? Correct that there is no charge for the download; the HD would not be damaged by the attempt even if unsuccessful, so you would not really have wasted its cost: you could still use it, either to install a Linux on on the laptop, or for use (with the USB cable you've acquired) as a further backup/imaging drive, in the way you use your Seagate. [] might be _slightly_ less reliable. You might do fine with a 500G. That would be plenty for games for the girls. By they time they outgrow it they'll be into smart phones and boys. Ah, and the rate of upgrade/replacement/downgrade of _those_ will make your head whirl, compared to Windows! (Actually I was thinking of boyfriends, but it probably applies to smartphones too!) Although I hope that you end up with a machine that's much more usable (i. e. faster) than it was - the slowness probably having been due to the drive - so you might actually use it more. (Though unless you download a lot of video, even 500G will take a while to fill!) 500G would be more than enough. True, if it was faster it would have gotten a lot more use. I'm hoping it will be, and that its slowness was due to the drive dying - possibly from before you had it. I, would use Macrium boot CD and image, but anything is better than nothing, even the facility built into Windows. The image should fit onto your Seagate drive, and probably leave room for images of some other machines too. On thing at a time. :^) Indeed. Let's get Windows back running on the Tosh'. Though when we have, _do_ make boot-CD-and-image _before_ giving it back to your girls! AND DO THE SAME FOR YOUR OTHER COMPUTERS TOO! (If you use Macrium, one boot CD will do for all of them [though having two copies wouldn't hurt]; I _think_ the same is true of the Microsoft imager.) Which Macrium do I download? There appears to be more than a few choices. Which would be the best and easiest for a non-techie type like me to use? Do they all make boot discs? I have to read more at the site when I have time. Let's get you back up and running with the Tosh' first. Maybe call us back when you've got the Windows .iso downloaded. [] -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf The smallest minority on earth is the individual. Those who deny individual rights cannot claim to be defenders of minorities. - Ayn Rand, quoted by Deb Shinder 2012-3-30 |
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Tosh' update - dead HD
On 16/04/2018 07:15, HB wrote:
So the Tosh sits here until I decide what to do with it. We're thinking of taking it to a tech' to replace the HD and OS with W7. Is that possible does anyone know, or does MS control what they can install? Forcing the sale of W10? You appear to be quite able to remove the HDD so you can easily install a/the new one (though you would need to transfer the Tosh's HDD) case to the neww one. You allready have a license for W7 via the OEM (Toshiba), said license is in the form of the set of numbers (5 groups of five digits) that is on the label underneath the machine, (?????-?????-?????-?????). My youngest doesn't want this Notebook with W10 because her favorite game will not run properly on it. It runs for about 5 minutes then freezes. We tried all the compatibility settings and none worked. |
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Tosh' update - dead HD
"J. P. Gilliver (John)" wrote in message ... In message , HB writes: ..... Seems kind of high when new laptops and notebooks are going for as little as $249 at the WalMart stores. .. (Just one thing to check - whether the dead drive was 7 or 9 mm thick. If 7, make sure the replacement is, or if not that the space for it is deep enough; if 9, then I think either thickness of replacement will fit.) I'll take the HD I removed with me if we decide to go that route. The wife also remined me about the memory issue. Since I don't spend much time on Facebook it was an ussue for me. I think we're tilting to donating the Tosh and just replacing it altogether. Anyone who wants to take it for free and replace the HD/OS and possibly the Memory can have it. I'm sure some techie where I live would love to have it, rather than recycle it. I'm not sure what you're referring to there. If you mean the Heidoc tool for downloading a Windows 7 installation DVD image, my understanding is that you now run that tool, and you will be presented with a list of Windows variants (Basic, Home, Pro, etc., 32 or 64 bit), from which you select the appropriate one, then enter your XXXXX-XXXXX-XXXXX-XXXXX-XXXXX key from the Microsoft sticker, and it will then download - from Microsoft, not from Heidoc, so it's genuine and legal - a .iso image of the appropriate installation disc. But I've not actually used the Heidoc tool myself, so check with Paul's instructions in case I'm in error about some aspect - or just try it, you won't lose anything by doing so. This is true. I'll try it for the experience alone. :^) Glad you've got it sorted. So am I but now there's another game that wont install on W-10. I sent the company an email and am waiting to hear back. ..... But let's assume it is dud for now - we'll maybe look into that (much) later. (Even if it's OK hardware-wise, it's probably corrupted enough that we're not going to recover the Windows installation that was on it, so let's proceed with installing on a new HD.) There's that memory issue too the wife reminded me of. She would check task manager when the PC slowed to a dead crawl to find loads of past pages from FB she was no longer on, necessitating a reboot or manually closing them. She wants to donate it to someone who has the time and money to have it checked out and it's "issues" as she calls them - fixed. I'd have to download IE8 because I use MozillaFFox. When I burned the If you've got Windows 7, you've got IE, ... Found it under Programs in WindowsExplorer. Yes, it used something built into Windows. It did the right job! That's what the Tosh' is. What, "Basic"? I'm surprised! Or did you mean it's "Home Premium x64"? I have the Home Pernium X64. I think it tells you on screen what the number is, when it gets to that point during the installation/activation process. That would be plenty for games for the girls. By they time they outgrow it they'll be into smart phones and boys. Ah, and the rate of upgrade/replacement/downgrade of _those_ will make your head whirl, compared to Windows! (Actually I was thinking of boyfriends, but it probably applies to smartphones too!) LOL! 500G would be more than enough. True, if it was faster it would have gotten a lot more use. I'm hoping it will be, and that its slowness was due to the drive dying - possibly from before you had it. My wife's stuck on the memory proplem now. I wish she would have mentioned it before. I'm sure she has but.... She just laid down the law. She wants the Tosh to go. She's adamant I spent enough time on it. She's ready to give the girls her W-7 and buy a new PC for her work. She'll just copy her files to the new PC. She said her software will work on W-10. The girls software, their games will wotk on her old W-7. Maybe she just wants a new PC for herself. :^) We're both off today so I guess it's a trip to town to look at a new PC for her. -- "The hands that help are better far than lips that pray." -= Robert Green Ingersoll=- |
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Tosh' update - dead HD
"Monty" wrote in message ... On Tue, 17 Apr 2018 22:48:23 -0400, "HB" wrote: I just looked for "disk manager". Agent ransack didn't find it. Search didn't find it. Run didn't find it. I have no idea how to locate it. You could have clicked on the Start button and searched for Device Manager. It's not there. We decided to buy a new laptop for my wife's work and give the girls the W-7 she's using now. I have no idea if I'd ever get the Tosh to work again, or when. The girls can't get some of thier games to load on the new W-10. IOWs we'll swap around until we all have what we need and donate the Tosh locally to anyone who wants to fix or have it fixed. I did learn a lot about computers from you all. I do appreciate all the help you guys were. And gals if any. I can't always tell by names. -- "Is God willing to prevent evil, but not able? Then he is not omnipotent. Is he able, but not willing? Then he is malevolent. Is he both able and willing? Then whence cometh evil? Is he neither able nor willing? Then why call him God?" Epicurus - Greek philosopher BC 341-270 |
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Tosh' update - dead HD
"Patrick" wrote in message news On 18/04/2018 03:48, HB wrote: I just looked for "disk manager". Agent ransack didn't find it. Search didn't find it. Run didn't find it. I have no idea how to locate it. My fault, the required file is called 'diskmgmt.msc'. If you try AR again with this, it will find 8 of the mentioned file. A way to 'Disk Manager' (diskmgmt.msc) is to; Goto the Control Panel, (Change the 'View by:' to 'Large icons' or 'Small icons'. Click on 'Administrative Tools', In the righthand pain. Double click on 'Computer Management'. In the left pane click on 'Disk Management' _Alternately_, you can navigate to (and 'Run') the required file he C:\Windows\system32\diskmgmt.msc ******** If you want to make a link to this file (for future use perhaps), then you can right-click on the file, move the cursor down to 'Send to' then move-to and click on 'Desktop (create shortcut)'. Thank you. I saved it for next time. -- "You can fool all of the people some of the time, and some of the people all of the time, but you cannot fool all of the people all of the time." --Abraham Lincoln-- |
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