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XP Pro Recovery/Repair



 
 
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  #1  
Old December 27th 03, 04:27 PM
Ola
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Default XP Pro Recovery/Repair

I tried installning a shareware called ATM MP3Rename and
just as it finnished XP crashed out totally. I had tried
the program earlier the same day on WIN2K SP3 and all
worked fine. Nothing helped when the computer crashed, not
CTRL-ALT-DEL or trying to wait for the error report
windows to show up. So I did a hard reset but when the GUI
came up again it only stops att the screen after the
bootsplash. Nothing happens there and the keyboard is not
responding at all. I have created points of restoration
but I don't know how to access those rollbak points now..
Thank you/
Ola.
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  #2  
Old December 27th 03, 04:40 PM
Ron Martell
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Default XP Pro Recovery/Repair

"Ola" wrote:

I tried installning a shareware called ATM MP3Rename and
just as it finnished XP crashed out totally. I had tried
the program earlier the same day on WIN2K SP3 and all
worked fine. Nothing helped when the computer crashed, not
CTRL-ALT-DEL or trying to wait for the error report
windows to show up. So I did a hard reset but when the GUI
came up again it only stops att the screen after the
bootsplash. Nothing happens there and the keyboard is not
responding at all. I have created points of restoration
but I don't know how to access those rollbak points now..
Thank you/
Ola.


Try starting up the computer again. Start tapping the F8 key rapidly
as soon as the BIOS startup screens show (before the first Windows XP
Splash screen). Keep tapping it until the Windows XP Startup Menu
appears.

Try booting into Safe Mode from the menu and then run System Restore.
Also try the "last known good configuration" if Safe Mode doesn't boot
up.

If that does not work then your next best option would be a Repair
Install as per the instructions at
http://michaelstevenstech.com/XPrepairinstall.htm

That will preserve your installed applications and user data files.
Windows updates will have to be reinstalled.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 




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