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MAPI problems - all help welcome! -- I'll just add the Win7NG in there too.



 
 
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  #1  
Old October 25th 12, 11:43 AM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Big Steel[_55_]
external usenet poster
 
Posts: 27
Default MAPI problems - all help welcome! -- I'll just add the Win7NG in there too.

On 10/25/2012 6:40 AM, Bob wrote:
Sorry, I should add that we've also made sure that Outlook 2003 is set
as the default program for email.

-------------------------------------------

"Bob" wrote in message ...

[Running Windows 7 Home Edition and Outlook 2003 SP3 on a 1 year-old Dell
desktop]

A colleague is having problems with sending emails and we think we've
narrowed the problem down to the MAPI file. The original issue arose
because Quickbooks was unable to send PDF invoices through Outlook, as it
had been doing some time ago. Firing up Word and selecting File Send as
attachment also failed.

So, we ran the fixmapi.exe tool and rebooted the computer, tried the Word
experiment again and it worked. Once. When we tried it again, we got the
same error, and this was the same when we ran Quickbooks. It seems that for
some reason the mapi32.dll program is becoming corrupted each time it's
triggered, so it'll only work once. We've tried renaming the MAPI file
before running fixmapi, and checking to make sure that it's not set to
read-only.

We've checked the computer for malware and viruses (Avast & MBAM) and had
the all-clear. Can anyone shed any light on what might be going on and how
it might be fixed?

Many thanks in advance,

Trent



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  #2  
Old October 26th 12, 06:30 AM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
charlie[_2_]
external usenet poster
 
Posts: 707
Default MAPI problems - all help welcome! -- I'll just add the Win7NG in there too.

On 10/25/2012 6:43 AM, Big Steel wrote:
On 10/25/2012 6:40 AM, Bob wrote:
Sorry, I should add that we've also made sure that Outlook 2003 is set
as the default program for email.

-------------------------------------------

"Bob" wrote in message ...

[Running Windows 7 Home Edition and Outlook 2003 SP3 on a 1 year-old Dell
desktop]

A colleague is having problems with sending emails and we think we've
narrowed the problem down to the MAPI file. The original issue arose
because Quickbooks was unable to send PDF invoices through Outlook, as it
had been doing some time ago. Firing up Word and selecting File Send as
attachment also failed.

So, we ran the fixmapi.exe tool and rebooted the computer, tried the Word
experiment again and it worked. Once. When we tried it again, we got the
same error, and this was the same when we ran Quickbooks. It seems
that for
some reason the mapi32.dll program is becoming corrupted each time it's
triggered, so it'll only work once. We've tried renaming the MAPI file
before running fixmapi, and checking to make sure that it's not set to
read-only.

We've checked the computer for malware and viruses (Avast & MBAM) and had
the all-clear. Can anyone shed any light on what might be going on and
how
it might be fixed?

Many thanks in advance,

Trent



Check the versions of mapi on the machine.
You may have version/location conflicts.
Outlook 2003 is getting a bit long in the tooth, and it's possible that
there is a compatibility issue between it and the current versions of mapi.
System32 folder prod ver 6.1.7601.17514 75kb file ver 1.0.2536.0
2/22/11

winsis x86 older version present on my machine 6.1.7600.16385 file ver
1.0.2536.0 7/13/2009


This system has win 7 32 with office 2007 and 2010 installed.


  #3  
Old December 18th 14, 03:53 AM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Jason
external usenet poster
 
Posts: 878
Default Outlook forgets to ask for .pst password first time it's started

This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?
  #4  
Old December 18th 14, 04:08 AM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Good Guy[_2_]
external usenet poster
 
Posts: 3,354
Default Outlook forgets to ask for .pst password first time it's started

On 18/12/2014 02:53, Jason wrote:
This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?


Password is to get new emails from the server; It is NOT to view the
stored messages on your machine.

Why have you cross posted on all the newsgroups you could think of.
Don't you think this a very stupid thing to do!!



  #5  
Old December 18th 14, 05:01 AM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Gene E. Bloch[_2_]
external usenet poster
 
Posts: 7,485
Default Outlook forgets to ask for .pst password first time it's started

On Thu, 18 Dec 2014 03:08:38 +0000, Good Guy wrote:

On 18/12/2014 02:53, Jason wrote:
This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?


Password is to get new emails from the server; It is NOT to view the
stored messages on your machine.

Why have you cross posted on all the newsgroups you could think of.
Don't you think this a very stupid thing to do!!


He merely replied, just as you did. The groups were already there.

--
Gene E. Bloch (Stumbling Bloch)
  #6  
Old December 18th 14, 05:09 AM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
richard
external usenet poster
 
Posts: 169
Default Outlook forgets to ask for .pst password first time it's started

On Wed, 17 Dec 2014 21:53:40 -0500, Jason wrote:

This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?


Is the password for the program or a folder?
If it is for the program, then yes it should ask right away.
If for folder, no, it won't ask until one tries to access that folder.
  #7  
Old December 18th 14, 05:14 AM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
. . .winston
external usenet poster
 
Posts: 1,345
Default Outlook forgets to ask for .pst password first time it's started

Jason wrote:
This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?

Ensure the Windows user account is password protected. Ensure that when
setting up the password for the pst file in Outlook that the 'Save
Password' box is unchecked.



--
...winston
msft mvp consumer apps
  #8  
Old December 18th 14, 03:55 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Jason
external usenet poster
 
Posts: 878
Default Outlook forgets to ask for .pst password first time it's started

On Thu, 18 Dec 2014 03:08:38 +0000 "Good Guy"
wrote in article

On 18/12/2014 02:53, Jason wrote:
This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?


Password is to get new emails from the server; It is NOT to view the
stored messages on your machine.

Why have you cross posted on all the newsgroups you could think of.
Don't you think this a very stupid thing to do!!


I posted to ONE newsgroup. If it showed up elsewhere I have no idea why.
The password you're referring to is NOT the one I'm seeking info about,
it is the one assigned to the .pst file containing all the email folders,
calendar, etc. Logging into my ISP's email is not the issue.
  #9  
Old December 18th 14, 03:57 PM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Jason
external usenet poster
 
Posts: 878
Default Outlook forgets to ask for .pst password first time it's started

On Wed, 17 Dec 2014 23:09:10 -0500 "richard" wrote
in article


Is the password for the program or a folder?
If it is for the program, then yes it should ask right away.
If for folder, no, it won't ask until one tries to access that folder.


It is the password that protects the .pst file which contains email
folders, contacts, calendar etc. Outlook -always- prompts for this
password every time I open Outlook except for the very first time after
the system boots.
  #10  
Old December 18th 14, 03:58 PM posted to 24hoursupport.helpdesk,microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Jason
external usenet poster
 
Posts: 878
Default Outlook forgets to ask for .pst password first time it's started

On Wed, 17 Dec 2014 23:14:27 -0500 ". . .winston"
wrote in article


Ensure the Windows user account is password protected. Ensure that when
setting up the password for the pst file in Outlook that the 'Save
Password' box is unchecked.


The account is protected and Save Password is not checked (which is why
it sometimes asks for it, just not the first time after starting
Windows).
  #11  
Old December 18th 14, 06:38 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Gene Wirchenko[_2_]
external usenet poster
 
Posts: 496
Default Outlook forgets to ask for .pst password first time it's started

On Thu, 18 Dec 2014 09:55:57 -0500, Jason
wrote:

On Thu, 18 Dec 2014 03:08:38 +0000 "Good Guy"
wrote in article

On 18/12/2014 02:53, Jason wrote:
This is strange. I have a password for my pst folder. When I first start
Outlook after booting, it opens without asking for a password, displaying
all the folders. If I close it and re-open later, it asks for the pw. Any
ideas why it behaves like this?


Password is to get new emails from the server; It is NOT to view the
stored messages on your machine.

Why have you cross posted on all the newsgroups you could think of.
Don't you think this a very stupid thing to do!!


I posted to ONE newsgroup. If it showed up elsewhere I have no idea why.
The password you're referring to is NOT the one I'm seeking info about,
it is the one assigned to the .pst file containing all the email folders,
calendar, etc. Logging into my ISP's email is not the issue.


No, you posted to three newsgroups. Here are the headers for
the above message:

Path:
eternal-september.org!mx02.eternal-september.org!.POSTED!not-for-mail
From: Jason
Newsgroups:
microsoft.public.outlook,microsoft.public.outlook. general,alt.windows7.general

Here are the three newsgroups. Your software might not make it
obvious, and you apparently did not look, but you posted to three
newsgroups whether you knew it or not.

Subject: Outlook forgets to ask for .pst password first time it's
started
Date: Thu, 18 Dec 2014 09:55:57 -0500
Organization: A noiseless patient Spider
Lines: 19
Message-ID:
References:



Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Injection-Info: mx02.eternal-september.org;
posting-host="952a937c98b72cfaabffc05258c42202";
logging-data="27783";
";
posting-account="U2FsdGVkX1+Q8IGK4xaYvAwJWNgq3G1cPaTO3YHIK Lc="
User-Agent: MicroPlanet-Gravity/3.0.4
Cancel-Lock: sha1:B4J+Qs2LB7q4Wi87k+S/r9oQUFY=
Xref: mx02.eternal-september.org microsoft.public.outlook:15073
microsoft.public.outlook.general:67482 alt.windows7.general:113922

Sincerely,

Gene Wirchenko
  #12  
Old December 18th 14, 07:25 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Beauregard T. Shagnasty
external usenet poster
 
Posts: 206
Default Outlook forgets to ask for .pst password first time it'sstarted

Gene Wirchenko wrote:

On Thu, 18 Dec 2014 09:55:57 -0500, Jason wrote:

I posted to ONE newsgroup. If it showed up elsewhere I have no idea why.


No, you posted to three newsgroups. Here are the headers for
the above message:

Path:
eternal-september.org!mx02.eternal-september.org!.POSTED!not-for-mail
From: Jason
Newsgroups:

microsoft.public.outlook,microsoft.public.outlook. general,alt.windows7.general

Actually, Jason started the thread by posting to _four_ newsgroups. That
GoodGuy person snipped 24hoursupport.helpdesk

Newsgroups:
24hoursupport.helpdesk,microsoft.public.outlook,mi crosoft.public.outlook.general,alt.windows7.genera l

What was missing was the Followup-To. :-)

--
-bts
-This space for rent, but the price is high
  #13  
Old December 18th 14, 08:28 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Paul
external usenet poster
 
Posts: 18,275
Default Outlook forgets to ask for .pst password first time it's started

Beauregard T. Shagnasty wrote:
Gene Wirchenko wrote:

On Thu, 18 Dec 2014 09:55:57 -0500, Jason wrote:
I posted to ONE newsgroup. If it showed up elsewhere I have no idea why.

No, you posted to three newsgroups. Here are the headers for
the above message:

Path:
eternal-september.org!mx02.eternal-september.org!.POSTED!not-for-mail
From: Jason
Newsgroups:

microsoft.public.outlook,microsoft.public.outlook. general,alt.windows7.general

Actually, Jason started the thread by posting to _four_ newsgroups. That
GoodGuy person snipped 24hoursupport.helpdesk

Newsgroups:
24hoursupport.helpdesk,microsoft.public.outlook,mi crosoft.public.outlook.general,alt.windows7.genera l

What was missing was the Followup-To. :-)


Jason originally likely clicked "Reply" and not "Compose".
Then, changed the Subject line of the post, and entered
his question. That's how I read his original header


http://al.howardknight.net/msgid.cgi...ptember.org%3E

For an "original" post, it already has a "References:"
line, meaning the posting started life as a "Reply" click.

Paul
  #14  
Old December 18th 14, 09:08 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Beauregard T. Shagnasty
external usenet poster
 
Posts: 206
Default Outlook forgets to ask for .pst password first time it'sstarted

Paul wrote:

Jason originally likely clicked "Reply" and not "Compose".
Then, changed the Subject line of the post, and entered his question.
That's how I read his original header ...


True dat. Kind of odd for a Gravity user.

He "replied" to a post more than two years old. Good catch.

--
-bts
-This space for rent, but the price is high
  #15  
Old December 18th 14, 10:04 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,alt.windows7.general
Jason
external usenet poster
 
Posts: 878
Default Outlook forgets to ask for .pst password first time it's started

On Thu, 18 Dec 2014 20:08:21 +0000 (UTC) "Beauregard T. Shagnasty"
wrote in article m6vc7l$g6u$1@dont-
email.me

Paul wrote:

Jason originally likely clicked "Reply" and not "Compose".
Then, changed the Subject line of the post, and entered his question.
That's how I read his original header ...


True dat. Kind of odd for a Gravity user.

He "replied" to a post more than two years old. Good catch.


Ya know, I'm reading all this shaking my head. I posted my question to
one newsgroup. How it wound up in four is beyond me. I use this
newsreader every day and post to 3 or 4 pro audio groups and what you're
telling me has never happened.

I'm still interested in figuring out my outlook program, but I'm finished
with all of you who have nothing better to do with your lives than play
newsgroup cop.

Please, no more flames. I'm unsubscribing now--from God only knows how
many Outlook groups!
 




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