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#17
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No Audio on Pavillion W7
On Thu, 19 Jan 2017 05:09:25 -0500, wrote:
On Wed, 18 Jan 2017 20:59:14 -0600, GlowingBlueMist wrote: On 1/18/2017 5:51 PM, wrote: On Wed, 18 Jan 2017 16:36:15 -0600, GlowingBlueMist wrote: On 1/18/2017 4:17 PM, Paul in Houston TX wrote: wrote: On Wed, 18 Jan 2017 14:21:02 -0600, Paul in Houston TX wrote: wrote: I am trying to resurrect an older 32-bit HP Pavilion PC with Window7 Ultimate. All is going fine except that I cannot get any sound over earphones. The phones are good as they work on my other PC. Device Manager shows under sound, video and game controllers a good 'High Definition Audio Device'. Under System-Sounds I show: Under 'Playback' headphones is flagged green with 'High definition audio driver' as default device. Speakers and Digital Audio are said 'Ready'. Under 'Recording' headphones is same. Microphone and Line In are said 'Ready'. Under 'Sounds' no 'test' produces sound I have a feeling my sound is not high definition audio, but I cannot find any audio drivers. The only identification I can find for this PC is on the back as: PC109A-ABA and of course a serial nr. I think it is a Pavillion. HP's driver site seems to have nothing for a PC with this #. Anyone have a thought? Thank U Sam Non HP sites recognize the HP number. Use Google. http://www.driverscape.com/manufactu...ba-a630n/14825 Well - the only audio driver I found there was for Realtek High Definition Audio Driver Date 2013-03-29 File Size: 146.88M Driver Version: 6.0.1.6873 Vendor: Realtek Supported OS: Windows 10 32 & 64bit, Windows 8.1 32 & 64bit, Windows 7 32 & 64bit, Windows Vista 32 & 64bit Realtek_HD_Audio_Win7_Win8_R271 which I downloaded and installed, but it did not help. I am not sure I have high definition audio anyway, since I am connecting to the simple mobo audio port. What do you think? Thanks Sam RealTec seems to call most of their drivers HiDef. What does it say in Device Manager for Sound? I know many people have second thoughts about using 3rd party driver programs but I have had extremely good luck using the free version of Driver Booster 4 from Iobit. www.iobit.com/en/db/ I get 'page not found' ?? Sam Let it have a try to see what it can find for a working driver. You have the option of not installing the driver they find for your box. Sorry looks like I grabbed the wrong link. This one should get you to Driver Booster 4. http://www.iobit.com/en/index.php I cuda shuda Googled IOBIT to find the site, but I was tired. When I tried your URL, I got: Your connection is not private Attackers might be trying to steal your information from www.iobit.com (for example, passwords, messages, or credit cards). I quit immediately! Thanks anyway. Sam Since I do not have much installed yet on the machine, I ran Driver Booster 4 anyway. It found a few drivers that it said needed updating, but that the High Definition Audio is fine. And so, back to the question - why no audio? Just maybe the audio part of the mobo is bad? Altho if that were true I think Device Manager would not show a working driver? Oh boy! Sam |
#18
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No Audio on Pavillion W7
On Thu, 19 Jan 2017 05:55:26 -0500, Paul
wrote: wrote: On Wed, 18 Jan 2017 19:28:31 -0600, Paul in Houston TX wrote: wrote: On Wed, 18 Jan 2017 17:52:56 -0500, Paul wrote: wrote: I am trying to resurrect an older 32-bit HP Pavilion PC with Window7 Ultimate. All is going fine except that I cannot get any sound over earphones. The phones are good as they work on my other PC. Device Manager shows under sound, video and game controllers a good 'High Definition Audio Device'. Under System-Sounds I show: Under 'Playback' headphones is flagged green with 'High definition audio driver' as default device. Speakers and Digital Audio are said 'Ready'. Under 'Recording' headphones is same. Microphone and Line In are said 'Ready'. Under 'Sounds' no 'test' produces sound I have a feeling my sound is not high definition audio, but I cannot find any audio drivers. The only identification I can find for this PC is on the back as: PC109A-ABA and of course a serial nr. I think it is a Pavillion. HP's driver site seems to have nothing for a PC with this #. Anyone have a thought? Thank U Sam If you're having trouble finding the (now non-existent) spec page for the A630N, you could take the side off the computer, look at the motherboard, and see if it has any identifying marks. http://support.hp.com/us-en/document/c00196251 For example, on that Asus PTGD1-LA made for HP, the label between PCI slots identifies it as such. You can see it in the picture. There are some white letters, between the first and second PCI slots. Having a secondary identifier like that, can help you in your search. http://support.hp.com/doc-images/301/c00208573.jpg That example uses RealTek HDAudio. If your sound was Realtek, that manufacturer happens to offer very nice driver files for both AC'97 and HDAudio. This is unlike other brands of audio (Sigmatel/IDT) where you'd be better off using the HP site for the driver. RealTek has their own nice website. Some other sound chip makers, like Analog Devices, they make you go to your computer manufacturer for actual driver distribution. RealTek is one of the exceptions. http://www.realtek.com.tw/downloads/...vel=3 &Conn=2 On modern OSes, it's possible for the OS in-box "generic" HDAudio driver, to provide a working LineOut. What the RealTek driver can provide, is additional support, such as a software DSP equalizer, or provide support for certain telephony options. You also get the surreal RealTek control panel to play with :-) (It didn't always look that goofy.) Of the two impedance sensing methods, RealTek lacks actual load sensing, and detects that you've plugged something in, only if the motherboard jack has "side-contacts". It sometimes happens, that the jacks on the front of the computer case, are AC'97 type jacks, and don't have the side-contacts needed for HDAudio. And then, when you plug in front panel headphones, it takes some control panel work to enable it. Analog Devices chips have actual analog sensing - the chip sends a 25KHz AC waveform to the jack, and can measure current flow into the headphones - and then it knows headphones are there. For patent reasons, RealTek doesn't have that. Your best test case with HDAudio, is to test with the green jack on the back of the computer, after verifying (in the case of computers with *two* sound chips), that the correct sound chip is selected as the default in the Windows settings. I think you've done all this, so why this isn't working is a bit of a puzzle. While you can disable audio in the BIOS, I doubt that's it either, as the item would then have disappeared from Device Manager too. To rule out a hardware issue, you could always temporarily boot another OS and verify the sound works. That's if you thought the 5V regulator feeding the HDAudio chip was blown, or the outputs on the chip were blown. When both channels disappear (Left and Right), that generally suggests a driver or software problem of some sort. And muting the speakers is a common reason for no sound to be present - again, I'm sure you'd notice the indicator in the panel if that happened :-) Good luck, Paul I wonder Do I or don't I have 'hi definition' audio? What is that anyway? 'bout time I found out I think. Dumb Q I know/ Sam What does it say in Device Manager? Realtek High Definition Audio The device is working properly Thank you Sam So that leaves a damaged LineOut, some kind of incorrect assignment on the channels, maybe you're plugged into the wrong jack out of the set of jacks ? You know - I thot of that, I know I did - to no avail. But I just tried that again, and now I have sound out of a different 'jack out'. Go figger. My guess is that when I deleted the original Realtek hi def driver and installed the new one (which looked to be the same), the problem was corrected. I shud have re-checked the jacks. Anyway thanks for helps - it hurts to eat crow. I apologize for wasting ur times. Sam If it says RealTek, you can go to the RealTek website and get their HDAudio driver. When you install that, there will be a RealTek control panel to play with. After a new driver is loaded, re-check the Windows controls too (default Playback setting). Paul |
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