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Nec CD & HP CD Writer 9500i...Disabled Device
Hi,
Jason Tsang MVP wrote: Goto http://www.aumha.org/a/xpcd.php#problems See the second "problem" (read the caveats) Run the provided registry patch That should fix your problem (basically, a filter driver is missing or non-operational, the registry patch will delete the filter drivers references for your cdrom(s)) Basically, the reg file from above carries out the steps displayed at this website in addition to removing some drivers that may have been used by older versions of Easy CD Creator that are known to cause problems with WinXP. CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP http://support.microsoft.com/default.aspx?scid=kb; [LN];q314060 Hope it helps. Peter -----Original Message----- Some time back, both CD-ROM & CD-RW seemed to be working for the most part at 100% on XP Home edition upgrade. Whatever was done or transpired, both CD-ROM and CD-RW drives have been "Disabled Device" in Device Mgr. Both are listed under DVD/CD-ROM drives; NEC DV 5700a with a yellow symbol, and HP CD Writer 9500+ with a yellow symbol. Status: Windows cannot start this hardware device because its configuration information ( in the registry ) is incomplete or damaged ( Code 19 ). I did a software Uninstall, and reboot. XP finds the new hardware, but keeps coming up with the error message that devices are disabled due to the above. What is a fix for this? Should I physically remove the two drives from the PC and reboot; shutdown and physically re-install one at a time. I have gone to the HP website for new drivers, with no effect. Tks ... . |
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