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"New Hardware found", but printer already installed!
Yep, sounds just like my HP 3100 all-in-one. Since going
to XP, Jetsuite "wizard" has vanished, computer sometimes fails to recognize printer, Hp fax software does not see paper in document feeder, and I get the message you mention @ startup. I am using the HP-supplied software disk updated for XP. It really did not do the job. HP tech support for this is worse than worthless. Thinking about going to fax software contained in XP. -----Original Message----- Have seen this problem on 2 pc's now (one in a client's home, the other at a relative's house). Both run XP Home, both have an HP variety printer attached. One is using the drivers provided with XP, the other has HP drivers provided direct from HP on a new driver CD made specifically for XP. Both get a message in the system tray upon startup saying "Found new hardware, HP (model#)" and attempts toinstall new hardware. Both end up getting a system tray message saying "problem installing new hardware." Both pc's already have the printers installed and have no trouble printing. This annoying message just keeps popping up and we can't get rid of it. Tried uninstalling the printers and re- adding. Tried unplugging printers from the computer, cold boot, etc. Any tips? . |
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