break in msn 6.2 voice conversation

I can have a voice conversation but only hear
intemittently what is said to me...This has only occurred
since the download of XP service pack 2....my friends can
hear me, and I only hear the first word or two that they
say...can someone please help

Greetings Shirley,

You and your contact might try turning off the QoS Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then Communications, and then Network Connections.
Right click your network/internet connection, then click Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only occurred
since the download of XP service pack 2....my friends can
hear me, and I only hear the first word or two that they
say...can someone please help

Thanks for the reply, I have followed the instructions
that you have given me and when I get to the Internet
Properties and try to uncheck the Qos Packet it won't
uncheck, the only option that it gives me it to uninstall
or install....I am not sure if uninstalling it is the way
too go and if doing this would have an effect on voice
communications with other friends. The friends that I
have the problem with have windows 98 but we use the msn
6.2 and as stated before the download for me of sp2 all
was fine. I will uninstall the Qos Packet if this is
your recommendation. Many thanks for the help to date
from the dummy down under...Laughingly
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Shirley,
A few days ago I saw a post which suggested physically removing (unplugging)
the connection to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Hi,

That won't do anything...
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing (unplugging) the connection
to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
.. .
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Hi Shirley,

It's safe to uninstall, go ahead and just uninstall it.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Jonathan,
I was quoting from &
below, when I un-installed my QoS
I followed the advice given in that thread
Nick

"Jonathan Kay [MVP]" wrote in message
...
Hi,

That won't do anything...
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing
(unplugging) the connection to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
. ..
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Those links should read &

Nick


"Old Nick" wrote in message
...
Jonathan,
I was quoting from &
below, when I un-installed my
QoS I followed the advice given in that thread
Nick

"Jonathan Kay [MVP]" wrote in message
...
Hi,

That won't do anything...
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing
(unplugging) the connection to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
___________________________________________ _
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
.. .
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing
(unplugging) the connection to the ISP to enable removing QoS.
Nick


Uninstall QoS. You can reinstall it at the same place you remove it
in the unlikely event you ever have a use for it. Nor do I think you
need to remove the physical connection in order to _uninstall_ QoS.
Internet connections can be disabled by right-clicking on their icon, dsl
or dial-up, and clicking disable. You can later enable them in like manner.

The idea presented above about physically removing the connection
device is ignorant. Imagine having to open up the computer and take
out the modem for people having an internal dial-up modem! If you
can disconnect the internal dial-up modem by unplugging the telephone
plug, then you can surely accomplish the same thing by choosing not
to be connected (not dialing in/disable for an internal modem, or disabling
a router/modem configured to automatically connect at windows startup).

The quoted solution offered above reminded me of the story about
the white explorer in Africa who impressed the natives with his magical
powers by saying she was going to hide the sun when he knew there
would be an eclipse at that moment (from an old movie I think).

QoS can be installed by the reverse procedure of adding that service.
There will be no Blue Screen of Death due to uninstalling --- windows 98
did not even have QoS. You can read about QoS by going to
www.microsoft.com and doing a keyword search or by going to
groups.google.com , a wonderful resource for solving computer problems.

The problem is that QoS and MSN Messenger 6.2 create a conflict and
this won't be resolved without a new version of one of the above programs.

Regards,
Stephen




"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
.. .
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

"Old Nick" wrote in message
...
Those links should read &

Nick


"Old Nick" wrote in message
...
Jonathan,
I was quoting from &
below, when I un-installed my
QoS I followed the advice given in that thread
Nick



No you were not following the advice given in that thread.

Nick wrote:
Shirley,
"A few days ago I saw a post which suggested physically removing
(unplugging)
the connection to the ISP to enable removing QoS."
Nick

There is nothing in either thread you quoted about _"physically removing"_
the connection. Maybe you don't know what the above ^^^ term means.
Choosing not to connect to the internet is a logical software solution or
it is something you don't do, which is not a physical removal. The ideas are
different because sometimes you have to physically remove an internal Nic
card in order to uninstall drivers or change resources for an internal
modem.

JK was saying it didn't matter if you uninstalled QoS.

"Old Nick" wrote in message
...
Those links should read &

Nick

I quote:

"I highlighted QoS Packet
scheduler as you instructed and hit uninstall. Window
came up that said "You must disconnect all dial-up, VPN,
and Incoming connections before this component can be
removed". This time I left the window open and I just
disconnected ATT, Bingo the QoS window stayed open and I
was able to uninstall the component."

SH: The ATT dial-up windows has two little blocks called
Connect and Disconnect
You Disconnect with a mouse click, not unplugging the telephone wire.
Then in that same window in the lower right corner resides Properties.
Clicking on Properties gets you to the General screen and QoS etc.

This is not a suggestion to "... which suggested physically removing
(unplugging)
the connection to the ISP to enable removing QoS."

It is accomplished by mouse clicks; but because mouse clicks are ultimately
atomic changes, this does not qualify as physical removal or unplugging.

This abuse of terminology is a far greater discrepancy than picking upon the
omission to mention that ports that allow messenger service can be exploited
even if you turn off messenger service to eliminate messenger service
advertisements.
What you stated was bluntly wrong, and striker just decided not to go into
detail.
Win xp SP2 comes with messenger service disabled and Windows Firewall
automatically installed which disables the questioned ports unless the user
intervenes and allows the ports. That is a choice, not automatically a bad
decision.
Whereas using some method other than mouse clicks such as physical removal
of internal modem or unplugging the telephone to disconnect from the
internet is a
bad decision.

Penny wise and Pound foolish,
Stephen



"Old Nick" wrote in message
...
Jonathan,
I was quoting from &
below, when I un-installed my
QoS I followed the advice given in that thread
Nick

"Jonathan Kay [MVP]" wrote in message
...
Hi,

That won't do anything...
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing
(unplugging) the connection to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
__________________________________________ __
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
. ..
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Stephen,
I have an ADSL connection which polls my computer from time to time,
therefore I physically disconnected the link to conform with Ron's suggested
procedure (disconnecting the connection), anyway I had no problems when I
physically broke the connection. I gave that advice to Shirley who seemed
to be having problems deleting/un-installing her QoS.
Reference Shirley's quote
"I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service?????"

As you have mentioned another post, ref.
http://www.mvps.org/sramesh2k/Popups.htm, if SP.2 supersedes this document
the it should be amended. Again I was only quoting from an authorised MS
Document. You say that "Windows Firewall automatically installed which
disables the questioned ports unless the user intervenes and allows the
ports". I cannot find it documented anywhere that UDP ports 135, 137, and
138; TCP ports 135, 139, and 445 137 are blocked by Sp.2. As you appear to
KNOW IT ALL perhaps you can enlighten me on where this information is
located?

Nick


"Stephen Harris" wrote in message
...

"Old Nick" wrote in message
...
Those links should read &

Nick

I quote:

"I highlighted QoS Packet
scheduler as you instructed and hit uninstall. Window
came up that said "You must disconnect all dial-up, VPN,
and Incoming connections before this component can be
removed". This time I left the window open and I just
disconnected ATT, Bingo the QoS window stayed open and I
was able to uninstall the component."

SH: The ATT dial-up windows has two little blocks called
Connect and Disconnect
You Disconnect with a mouse click, not unplugging the telephone wire.
Then in that same window in the lower right corner resides Properties.
Clicking on Properties gets you to the General screen and QoS etc.

This is not a suggestion to "... which suggested physically removing
(unplugging)
the connection to the ISP to enable removing QoS."

It is accomplished by mouse clicks; but because mouse clicks are
ultimately
atomic changes, this does not qualify as physical removal or unplugging.

This abuse of terminology is a far greater discrepancy than picking upon
the
omission to mention that ports that allow messenger service can be
exploited
even if you turn off messenger service to eliminate messenger service
advertisements.
What you stated was bluntly wrong, and striker just decided not to go into
detail.
Win xp SP2 comes with messenger service disabled and Windows Firewall
automatically installed which disables the questioned ports unless the
user
intervenes and allows the ports. That is a choice, not automatically a bad
decision.
Whereas using some method other than mouse clicks such as physical removal
of internal modem or unplugging the telephone to disconnect from the
internet is a
bad decision.

Penny wise and Pound foolish,
Stephen



"Old Nick" wrote in message
...
Jonathan,
I was quoting from &
below, when I un-installed my
QoS I followed the advice given in that thread
Nick

"Jonathan Kay [MVP]" wrote in message
...
Hi,

That won't do anything...
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing
(unplugging) the connection to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
___________________________________________ _
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

Stephen,
The OP of the "Pop Ups" thread )
appeared to have Windows 2000, therefore whether or not Windows XP Sp.2
Firewall is not applicable in his case and MS Document
http://www.mvps.org/sramesh2k/Popups.htm was pertinent.
Nick

"Stephen Harris" wrote in message
...

"Old Nick" wrote in message
...
Those links should read &

Nick

I quote:

"I highlighted QoS Packet
scheduler as you instructed and hit uninstall. Window
came up that said "You must disconnect all dial-up, VPN,
and Incoming connections before this component can be
removed". This time I left the window open and I just
disconnected ATT, Bingo the QoS window stayed open and I
was able to uninstall the component."

SH: The ATT dial-up windows has two little blocks called
Connect and Disconnect
You Disconnect with a mouse click, not unplugging the telephone wire.
Then in that same window in the lower right corner resides Properties.
Clicking on Properties gets you to the General screen and QoS etc.

This is not a suggestion to "... which suggested physically removing
(unplugging)
the connection to the ISP to enable removing QoS."

It is accomplished by mouse clicks; but because mouse clicks are
ultimately
atomic changes, this does not qualify as physical removal or unplugging.

This abuse of terminology is a far greater discrepancy than picking upon
the
omission to mention that ports that allow messenger service can be
exploited
even if you turn off messenger service to eliminate messenger service
advertisements.
What you stated was bluntly wrong, and striker just decided not to go into
detail.
Win xp SP2 comes with messenger service disabled and Windows Firewall
automatically installed which disables the questioned ports unless the
user
intervenes and allows the ports. That is a choice, not automatically a bad
decision.
Whereas using some method other than mouse clicks such as physical removal
of internal modem or unplugging the telephone to disconnect from the
internet is a
bad decision.

Penny wise and Pound foolish,
Stephen



"Old Nick" wrote in message
...
Jonathan,
I was quoting from &
below, when I un-installed my
QoS I followed the advice given in that thread
Nick

"Jonathan Kay [MVP]" wrote in message
...
Hi,

That won't do anything...
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Old Nick" wrote in message
...
Shirley,
A few days ago I saw a post which suggested physically removing
(unplugging) the connection to the ISP to enable removing QoS.
Nick

"Shirley" wrote in message
...
I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service????? Your help to date for this dummy
from down under is appreciated.
-----Original Message-----
Greetings Shirley,

You and your contact might try turning off the QoS
Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections.
Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet
Scheduler, and try again.
___________________________________________ _
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004
Jonathan Kay.
You *must* contact me for redistribution rights.


"Shirley" wrote in
message
...
I can have a voice conversation but only hear
intemittently what is said to me...This has only
occurred
since the download of XP service pack 2....my friends
can
hear me, and I only hear the first word or two that
they
say...can someone please help


.

"Old Nick" wrote in message
...
Stephen,
I have an ADSL connection which polls my computer from time to time,
therefore I physically disconnected the link to conform with Ron's
suggested procedure (disconnecting the connection), anyway I had no
problems when I physically broke the connection. I gave that advice to
Shirley who seemed to be having problems deleting/un-installing her QoS.

I did not say that you could not break the connection your way.
But I did say it was the wrong way and the wrong advice to give.
A router can be disabled by a mouse click near its status option or
by disabling the nic card will break the connection and enabled simply.

You quoted some posts made by Ron. He was using dial-up and
he broke his connection (which he never had to make) by clicking
on the ATT dial-up screen which has connect --- disconnect options.
Then he entered properties from that screen and proceeded to disable QoS.

The option to untick QoS is when using dial-up like Ron, is not available.
After you disable the dial-up internet the internet connection you have to
uninstall QoS not untick it.

Shirley may have a router, but a dial-up modem shows up in Network
Connections, and you can use Properties / Networking to get to QoS.
So you don't know if she has a router or a dial-up from what she wrote.

You gave the wrong instructions for a dial-up, because they give the
impression you have to unplug the telephone cord or open the computer
case and remove the internal modem. That is what physical means.
This is inefficient when you have the option of doing this by mouse. I
don't
have to be a Know It All to know what the word disconnect means or
realize that advice for dial-up does not fit dsl well. You used your
imagination
to substitute for your limited knowledge which you brashly supposed was
adequate.

You were clueless about those conditions when you dispensed advice:

Nick wrote:
Shirley,
"A few days ago I saw a post which suggested physically removing
(unplugging)
the connection to the ISP to enable removing QoS."
Nick

No post said anything like what your reading comprehension has conjured up.
Jonathan Kay gives advice that works on a router. That is because most
routers do not have the Qos option greyed out, you can untick them, and you
can untick them or uninstall them while you are connected to the internet.

Reference Shirley's quote
"I followed the instructions and got to the point of where
I was attempting to uncheck the Qos Packet and the only
options are to uninstall/install...even though it has a
check tick in it I cannot get the tick to come out. Is
it safe to uninstall Qos Packet or is it a necessary part
of the msn service?????"


As you have mentioned another post, ref.
http://www.mvps.org/sramesh2k/Popups.htm, if SP.2 supersedes this document
the it should be amended. Again I was only quoting from an authorised MS
Document. You say that "Windows Firewall automatically installed which
disables the questioned ports unless the user intervenes and allows the
ports". I cannot find it documented anywhere that UDP ports 135, 137, and
138; TCP ports 135, 139, and 445 137 are blocked by Sp.2. As you appear
to KNOW IT ALL perhaps you can enlighten me on where this information is
located?

Nick

You know it took me awhile to figure out what you meant, what
you interpreted this portion of my post to mean. Why would you think
that you would find this documented? SP2 Windows Firewalls block
almost all ports except those required by the OS and not singled out
by installing software that requires unique ports like a lot of games.

What you stated was bluntly wrong, and striker just decided not to go
into detail.

That means the advice you passed on about physically disconnecting
your internet connection device (router or dial-up modem) was wretched.

Striker's fault, if you want to call it that, was according to you
"I just feel that you should have been a little more enlightening to the
OP."

SH: The enlightenment contained in your advice will have you reincarnating
as a troglodyte. IOW, you missed the cosmic mark on a much grander scale
than your guru striker.

Win xp SP2 comes with messenger service disabled and Windows Firewall
automatically installed which disables the questioned ports unless the
user
intervenes and allows the ports. That is a choice, not automatically a
bad decision.
Whereas using some method other than mouse clicks such as physical
removal
of internal modem or unplugging the telephone to disconnect from the
internet is a
bad decision.

Nick wrote:
I cannot find it documented anywhere that UDP ports 135, 137, and 138; TCP
ports 135, 139, and 445 137 are blocked by Sp.2. As you appear to KNOW IT
ALL perhaps you can enlighten me on where this information is located?

This question is poorly framed. A better question is what ports does
SP2 block automatically and which does it open. Can you allow or
disallow each and every port with Windows Firewall?

Group Policy Settings Reference for Windows XP Professional Service Pack 2
http://www.microsoft.com/downloads/d...displaylang=en
"If you disable or do not configure {see further down page for url}
this policy setting, Windows Firewall does not open TCP port 135 or
445. Also, Windows Firewall prevents SVCHOST.EXE and LSASS.EXE from
receiving unsolicited incoming messages, and prevents hosted
services from opening additional dynamically-assigned ports."
__________________________________________________ _____

Hi Andy,

The Windows XP firewall (current and SP2) handle inbound connections only --
outgoing connections are not blocked.

I'm not 100% sure what you mean here, so I'll simply explain how the current
firewall does it and then how the SP2 firewall can.

Current Firewall:
1. Either side of a conversation initiates an Audio conversation and
accepts it
2. Messenger sends API call to firewall to open necessary port for audio
conversation
3. Messenger sends information on current IP and audio port to connect to
the other contact
4. Incoming connection from contact to the specified port
5. After conversation is complete, API call to remove the open port

and we're done. Also keep in mind that Windows Messenger will also open
some ports when it starts (MSN Messenger does not).

The SP2 firewall is basically the same, with the exception that the SP2
firewall will allow you to unblock all inbound to Messenger, therefore not
requiring the individual ports to be opened.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert

Mark Olbert wrote:

I cannot connect WMI Control to a remote SP2 machine (on the same
subnet). I've checked to ensure the correct TCP port is open as
per the KB article I found -- it is -- but still no joy.

Is there anyway to use WMI against a remote XP SP2 machine now,
or has MS blocked that forever?

torgeir, wrote: Hi

WMI (or more correctly RPC/DCOM) uses TCP ports 135 and 445 as well
as dynamically-assigned ports above 1024.

To handle this, you need to enable "Allow remote administration
exception" for the firewall.

This can be done with gpedit.msc for a local computer, or push it out
with a AD GPO if possible. You can also use the command line tool
netsh.exe to do this, see further down for how.

Group Policy Settings Reference for Windows XP Professional Service Pack 2
http://www.microsoft.com/downloads/d...displaylang=en

quote
Administrative Templates\Network\Network Connections\Windows Firewall\some
Profile
Windows Firewall: Allow remote administration exception

"Allows remote administration of this computer using administrative
tools such as the Microsoft Management Console (MMC) and Windows
Management Instrumentation (WMI). To do this, Windows Firewall opens
TCP ports 135 and 445. Services typically use these ports to
communicate using remote procedure calls (RPC) and Distributed
Component Object Model (DCOM). This policy setting also allows
SVCHOST.EXE and LSASS.EXE to receive unsolicited incoming messages
and allows hosted services to open additional dynamically-assigned
ports, typically in the range of 1024 to 1034. If you enable this
policy setting, Windows Firewall allows the computer to receive the
unsolicited incoming messages associated with remote administration.
You must specify the IP addresses or subnets from which these
incoming messages are allowed. If you disable or do not configure
this policy setting, Windows Firewall does not open TCP port 135 or
445. Also, Windows Firewall prevents SVCHOST.EXE and LSASS.EXE from
receiving unsolicited incoming messages, and prevents hosted
services from opening additional dynamically-assigned ports. Because
disabling this policy setting does not block TCP port 445, it does
not conflict with the Windows Firewall: Allow file and printer
sharing exception policy setting. Note: Malicious users often
attempt to attack networks and computers using RPC and DCOM. We
recommend that you contact the manufacturers of your critical
programs to determine if they are hosted by SVCHOST.exe or LSASS.exe
or if they require RPC and DCOM communication. If they do not, then
do not enable this policy setting. Note: If any policy setting
opens TCP port 445, Windows Firewall allows inbound ICMP echo
request messages (the message sent by the Ping utility), even if the
Windows Firewall: Allow ICMP exceptions policy setting would block
them. Policy settings that can open TCP port 445 include Windows
Firewall: Allow file and printer sharing exception, Windows Firewall:
Allow remote administration exception, and Windows Firewall: Define
port exceptions.

WF_XPSP2.doc "Deploying Windows Firewall Settings for Microsoft
Windows XP with Service Pack 2" is downloadable from
http://www.microsoft.com/downloads/d...d-499f73a637d1

--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Nick wrote:
As you have mentioned another post, ref.
http://www.mvps.org/sramesh2k/Popups.htm, if SP.2 supersedes this document
the it should be amended.

SH: IMO, supersedes means to replace and such things should be understood
in terms of practical reality. Microsoft cannot rewrite hundreds of
thousands
of pages of documentation in a few weeks, if they choose to do so at all.

Your research is also sloppy and second-rate. Your other post
makes no sense to me. This is all the free time you get from me.
It case you think I insulted you by calling you stupid, I didn't mean
it that way. I meant it as a technical description.

Sincerely,
Stephen