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#1
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Firefox won't print
Using Brother HL-2240. Prints from notepad or Xnews, but not
Firefox using Print or Print Preview. 'Got a Failed To Print' message once. Tried rebooting system and turning printer on and off. Printed from Firefox OK earlier today. Using XP Home. Guesses? Suggestions? TIA -- I love a good meal! That's why I don't cook. |
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#2
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Firefox won't print
KenK wrote:
Using Brother HL-2240. Prints from notepad or Xnews, but not Firefox using Print or Print Preview. 'Got a Failed To Print' message once. Tried rebooting system and turning printer on and off. Printed from Firefox OK earlier today. Using XP Home. Guesses? Suggestions? TIA I'm really a neophyte at printing. Try Start:Settings, then "Printers and Faxes". Double click the printer you'll be using. A dialog should open, with the name of the printer at the top of the dialog, and columns like "Document Name", "Status", "Owner", "Pages" and so on. That gives the spooler status for the printer in question. If a document is successfully submitted, yet the printer has run out of paper or has some other bad status, the prints can set in the Spool Queue. Sometimes you will see the print name appear in the Spooler (just a short flash) and then it disappears again. Try that first, and see if the print job is making it to the spool queue. ******* The Firefox page has stuff like this, including looking at your prefs.js in the profile folder. https://support.mozilla.org/en-US/kb...oblems-firefox "Remove all lines in prefs.js that start with print_ and save the file" It's probably easier, considering the formatting on that page, to just search for instances of prefs.js with Windows Search, than to try navigating to the profile folder some other way. I don't really see how deleting the printer preferences would help. But that's their idea of help. ******* I tried to debug printing on Firefox once, by building from source and selecting Debug instead of Release. Their idea of Debug messages in the output, were perfectly useless. So you won't be needing that method :-) In fact, using a debugger (hooked to running application), after two hours work, I couldn't even walk through the source without giving up in frustration. I could see three subroutines run sequentially, each of which was fiddling with the print_printer type stuff, and it almost looked like they were too lazy to remove the old instances of the subroutines and just left the old ones in place. That's how horrible the source was at the time. If you're going to fix it, maybe at the spooler level you'll figure something out. Dipping into the application itself isn't going to work. It's a pig. Paul |
#3
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Firefox won't print
KenK wrote:
Using Brother HL-2240. Prints from notepad or Xnews, but not Firefox using Print or Print Preview. 'Got a Failed To Print' message once. Tried rebooting system and turning printer on and off. Printed from Firefox OK earlier today. Some suggestions he https://support.mozilla.org/en-US/kb...oblems-firefox When you print, a Print dialog should appear. In that dialog, you can select the printer (even if you have only one printer). Are you sure the selected printer is your hardware printer and not, for example, a PDF emulated printer that saves the print job to a file? Are you actually printing a hardcopy or saving the print stream into a file (which requires other software)? Does printing work in another web browser to the same hardware printer? Have you tried starting Firefox in its safe mode and then tried printing a web page? Are you trying to print the same web page over and over or have you tried visiting a site with simplistic content, for example http://help.websiteos.com/websiteos/..._html_page.htm, and tried printing that? When trying to print, is the circling indicator (meaning the page is still loading or still rendering) still spinning? Did you check in Event Viewer to see if there was a program error at the time you tried to print but it failed? |
#4
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Firefox won't print
KenK wrote in news:XnsA8E76F04516C3invalidcom@
130.133.4.11: Using Brother HL-2240. Prints from notepad or Xnews, but not Firefox using Print or Print Preview. 'Got a Failed To Print' message once. Tried rebooting system and turning printer on and off. Printed from Firefox OK earlier today. Using XP Home. Guesses? Suggestions? TIA Thanks for both the very useful responses. I found the problem - stupidity on my part. Firefox had switched my printing request dialog to a non-existant printer. Clicking on the correct printer solved my problem. That the first tima any application had ever switched printers in the printer request dialog so I never checked. Thanks. -- I love a good meal! That's why I don't cook. |
#5
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Firefox won't print
In message , KenK
writes: [] Thanks for both the very useful responses. I found the problem - stupidity on my part. Firefox had switched my printing request dialog to a non-existant printer. Clicking on the correct printer solved my problem. That the first tima any application had ever switched printers in the printer request dialog so I never checked. Thanks. Could you have accidentally and without noticing brushed across the printer-selection box in the print dialog window with the pointer? (I don't know if Firefox _remembers_ any such change.) [Can you remove the non-existEnt printer, to stop it happening again - or is it one that is there sometimes?] -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf "If you have ten thousand regulations you destroy all respect for the law." - Winston Churchill. |
#6
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Firefox won't print
J. P. Gilliver (John) wrote:
In message , KenK writes: [] Thanks for both the very useful responses. I found the problem - stupidity on my part. Firefox had switched my printing request dialog to a non-existant printer. Clicking on the correct printer solved my problem. That the first tima any application had ever switched printers in the printer request dialog so I never checked. Thanks. Could you have accidentally and without noticing brushed across the printer-selection box in the print dialog window with the pointer? (I don't know if Firefox _remembers_ any such change.) [Can you remove the non-existEnt printer, to stop it happening again - or is it one that is there sometimes?] You can look in prefs.js and see. I seem to remember seeing a few "clusters" of print* preferences in there. OK, took a quick look, and this is a subset of what I found. (The "print to Postscript" notion is for rework purposes.) user_pref("print.print_printer", "HP DesignJet 750C/PS"); === default choice user_pref("print.printer_Generic_/_Text_Only.print_bgcolor", false); user_pref("print.printer_Generic_/_Text_Only.print_bgimages", false); .... user_pref("print.printer_HP_DesignJet_750C/PS.print_bgcolor", false); user_pref("print.printer_HP_DesignJet_750C/PS.print_bgimages", false); .... user_pref("print.printer_Microsoft_XPS_Document_Wr iter.print_bgcolor", false); user_pref("print.printer_Microsoft_XPS_Document_Wr iter.print_bgimages", false); .... Paul |
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