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Error installing HP5500 color laserjet
I have an HP5500HDN color laserjet that is networked. I
am trying to install the printer driver. At the end of installation I get Spooler SubSystem App has encountered a problem and needs to close. Printer driver will not load. I have found a fix at the Microsoft website (KB810894) and tried it but it didn't work in this case. I have an HP5Si hooked to this computer via the parallel port and shared. I have deleted this printer, unhooked it from the computer and tried to install the HP5500 and still get the message. Any help would be appreciated. |
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