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#1
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Norton Cannot Be Removed and Disables Competing Products.
Norton Cannot Be Removed and Disables Competing Products.
Can’t anything be done about Norton attacking other programs? Over 6 months ago Norton Ghost stopped working. Norton said the version was so old they wouldn’t support it so I uninstalled and deleted it. However it kept coming back. This led me to doubt Norton Antivirus so I tried install other anti-viruses but other anti virus programs but Norton Anti virus deleted them. Then I found that Norton antivirus could not be uninstalled. I tried support but they said they could do nothing. The problem was antivirus and ghost would reinstall the other program but I kept calling and found someone who agreed to help. He really wasn’t supposed to. To be clear there was another department that was supposed uninstall my version of Norton anti-virus but they never answered the phone. It took nearly ten hours for customer service to remove both antivirus and ghost. The reason was Norton hides its files all over the hard drive and has to be uninstalled by hand. Ok so I get bit defender and elephant drive. They work great. Norton never ever worked as good as either program. Bit Defender gives me much more information and control in dealing with a virus. Elephant Drive actually worked unlike Ghost. Three days ago Elephant Drive stops working. I do all the erase and install stuff and make sure everything’s right and then I chat with the Elephant Drive help. We go through everything again. Then we check the registry and it’s a little strange but ok Then one last thing, a nested file for elephant drive, so down and down we go and hiding deep in an Elephant Drive file is Norton Ghost. |
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#2
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Norton Cannot Be Removed and Disables Competing Products.
Download and run the Norton Removal Tool
http://service1.symantec.com/Support...05033108162039 -- Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads The list grows. Leythos the stalker http://www.leythosthestalker.com, David H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T. Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell "flamestar" wrote in message ... Norton Cannot Be Removed and Disables Competing Products. Can’t anything be done about Norton attacking other programs? Over 6 months ago Norton Ghost stopped working. Norton said the version was so old they wouldn’t support it so I uninstalled and deleted it. However it kept coming back. This led me to doubt Norton Antivirus so I tried install other anti-viruses but other anti virus programs but Norton Anti virus deleted them. Then I found that Norton antivirus could not be uninstalled. I tried support but they said they could do nothing. The problem was antivirus and ghost would reinstall the other program but I kept calling and found someone who agreed to help. He really wasn’t supposed to. To be clear there was another department that was supposed uninstall my version of Norton anti-virus but they never answered the phone. It took nearly ten hours for customer service to remove both antivirus and ghost. The reason was Norton hides its files all over the hard drive and has to be uninstalled by hand. Ok so I get bit defender and elephant drive. They work great. Norton never ever worked as good as either program. Bit Defender gives me much more information and control in dealing with a virus. Elephant Drive actually worked unlike Ghost. Three days ago Elephant Drive stops working. I do all the erase and install stuff and make sure everything’s right and then I chat with the Elephant Drive help. We go through everything again. Then we check the registry and it’s a little strange but ok Then one last thing, a nested file for elephant drive, so down and down we go and hiding deep in an Elephant Drive file is Norton Ghost. |
#3
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Norton Cannot Be Removed and Disables Competing Products.
On May 1, 10:04*am, "pcbutts1 [MS MVP]"
wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816... That doesn’t work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. |
#4
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Norton Cannot Be Removed and Disables Competing Products.
"flamestar" wrote in message
... On May 1, 10:04 am, "pcbutts1 [MS MVP]" wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816... That doesn’t work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. ============ The removal tool actually does remove the program - the files, folders, and registry entries. If it isn't working for you, restart in Safe Mode as Administrator, and remove the folders and registry entries manually. If you don't know how to do this, it might be a good idea to hire someone who does. Have them back up the drive before doing this, just to be on the safe side. HTH -pk |
#5
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Norton Cannot Be Removed and Disables Competing Products.
You didn’t read my post.
1. I removed or had removed both Norton Anti Virus and Norton Ghost. To give me advice on how to remove these programs shows you did not understand my message. 2. I do not need advise on how to remove Norton as I had the best people I could find at Norton do it. 3. I did everything you recommended to remove Norton myself and more, far more but it was never completely removed. I rebooted 3 times. 4. I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return. 5. I paid Norton for help. 6. They advised me to have one of their people remove the program but several techs refused because it was too hard. 7. I finally found someone from Norton who agreed to help. Norton did not charge because they knew Norton was in the wrong. 8. The tech from Norton tried everything you said to remove Norton and more far more. (He had me reboot the computer at least 4 times.) IT DIDN’T WORK 7. Then he removed Norton by hand. It took about 7 hours to do it. He got help from his boss and coworkers, He also had to stop and read manuals. I even think he made a few phone calls. 8. I have been Norton free for about 8 months. 9. I got Elephant Drive an online storage service about 4 months ago. 10. Norton Ghost is a backup program and as such is in competition with Elephant Drive. 11. Norton Products often attack and disable competing products. 12. I have been using Elephant Drive for about 4 months and suddenly it stopped working so I got on the chat line with someone from Elephant Drive who tried to get it working without success. 13. He had me look through an Elephant Drive file that had nested files and one of the files said Norton Ghost. Months after Ghost was removed by experts it returned. My guess is that Norton is burned into ROM by Dell. I’m not saying Ghost or any other Norton product is installed in ROM only that there is something in ROM that keeps Norton around and helps Norton attack competing products. On May 1, 10:25*pm, "Patrick Keenan" wrote: "flamestar" wrote in message ... On May 1, 10:04 am, "pcbutts1 *[MS MVP]" wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816... That doesn’t work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. ============ The removal tool actually does remove the program - the files, folders, and registry entries. If it isn't working for you, restart in Safe Mode as Administrator, and remove the folders and registry entries manually. * * If you don't know how to do this, it might be a good idea to hire someone who does. Have them back up the drive before doing this, just to be on the safe side.. HTH -pk |
#6
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Norton Cannot Be Removed and Disables Competing Products.
Flamestar
Patrick was offering the right advice. The likely explanation for your problem is that your earlier removal of Norton Anti Virus and Norton Ghost. was not done in the correct way. This probably meant that the removal tool was not able to work as it should. In this situation one way to proceed would be to reinstall Norton Anti Virus and Norton Ghost and then use the Norton removal tool. Given what you have since tried I would not think this is now a feasible way to proceed. What was the precise version of the Norton product(s) installed? Did you print off and study the instructions before using the Norton removal tool? http://www.symantec.com/norton/suppo...product_ts.jsp The removal of Norton products has for years presented considerable difficulties for the average user so it is not surprising that you encountered difficulties. Many Technical Support staff often have not been fully trained to handle the problems they are asked to resolve. On the other hand they are often trying to help users who have limited computing skills. The technical nature of the issues involved can also cause difficulties when one explains to the other what they are seeing and what has to be done. Reading your latest post tells me that you are capable of confusing whoever is listening to you. This is not intended as a criticism. My feeling is based on seeing how you present information. An example of this is how you say at one point you paid Norton and later you say Norton did not charge! Also the this statement by you is ambiguous "I have been Norton free for about 8 months."! Does this mean that Norton was removed 8 months ago or your first attempt was 8 months ago? This statement suggests to me that you do not fully understand the full implications of what you are saying "I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return.". If Norton is removed it stays removed unless you do something to restore it. Thus if you restored your system from a backup then you would have Norton again but that requires action by the user. Restoration does not occur without user input. Norton Ghost is capable of providing backup images. However you say you removed that programme. Elephant Drive is an Online Data Storage system and it could be that you have reintroduced Norton from restoring from your Elephant Drive facility. We can only guess! It's for you to say whether this is what you have done? Your first post said "Norton Cannot Be Removed and Disables Competing Products." Norton does interfere with programmes that try to make changes to the Windows Registry. Users of Norton products need to be aware of this and work round the problems this causes. However, there are a number of other similar products that do similar things. What anti-virus and anti-spyware programmes are you using? What firewall are you using? I should mention that the the first person who responded to your request for help was a troll named "pcbutts1 [MS MVP]". There was nothing wrong with his advice but he is not an MS MVP. Equally Patrick Keenan amd myself are not an MS MVP but then we do not pretend to be something we are not. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ flamestar wrote: You didn’t read my post. 1. I removed or had removed both Norton Anti Virus and Norton Ghost. To give me advice on how to remove these programs shows you did not understand my message. 2. I do not need advise on how to remove Norton as I had the best people I could find at Norton do it. 3. I did everything you recommended to remove Norton myself and more, far more but it was never completely removed. I rebooted 3 times. 4. I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return. 5. I paid Norton for help. 6. They advised me to have one of their people remove the program but several techs refused because it was too hard. 7. I finally found someone from Norton who agreed to help. Norton did not charge because they knew Norton was in the wrong. 8. The tech from Norton tried everything you said to remove Norton and more far more. (He had me reboot the computer at least 4 times.) IT DIDN’T WORK 7. Then he removed Norton by hand. It took about 7 hours to do it. He got help from his boss and coworkers, He also had to stop and read manuals. I even think he made a few phone calls. 8. I have been Norton free for about 8 months. 9. I got Elephant Drive an online storage service about 4 months ago. 10. Norton Ghost is a backup program and as such is in competition with Elephant Drive. 11. Norton Products often attack and disable competing products. 12. I have been using Elephant Drive for about 4 months and suddenly it stopped working so I got on the chat line with someone from Elephant Drive who tried to get it working without success. 13. He had me look through an Elephant Drive file that had nested files and one of the files said Norton Ghost. Months after Ghost was removed by experts it returned. My guess is that Norton is burned into ROM by Dell. I’m not saying Ghost or any other Norton product is installed in ROM only that there is something in ROM that keeps Norton around and helps Norton attack competing products. On May 1, 10:25 pm, "Patrick Keenan" wrote: "flamestar" wrote in message ... On May 1, 10:04 am, "pcbutts1 [MS MVP]" wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816... That doesn’t work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. ============ The removal tool actually does remove the program - the files, folders, and registry entries. If it isn't working for you, restart in Safe Mode as Administrator, and remove the folders and registry entries manually. If you don't know how to do this, it might be a good idea to hire someone who does. Have them back up the drive before doing this, just to be on the safe side. HTH -pk |
#7
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Norton Cannot Be Removed and Disables Competing Products.
First of all I am getting sick and tired of people saying I am not an MVP. I
am an MVP. My name is not pcbutts1 that is why you cannot find it on the MS site. There 4000+ MVP's in 94 countries, you don't know me and have no right to lie about me. I have been offering correct help and advice in these groups for many years. Until you or anyone else prove who I am and that I am not a real MVP then you need to shut up and stop trolling this group looking for a flame war. -- Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads The list grows. Leythos the stalker http://www.leythosthestalker.com, David H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T. Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell "Gerry" wrote in message ... Flamestar Patrick was offering the right advice. The likely explanation for your problem is that your earlier removal of Norton Anti Virus and Norton Ghost. was not done in the correct way. This probably meant that the removal tool was not able to work as it should. In this situation one way to proceed would be to reinstall Norton Anti Virus and Norton Ghost and then use the Norton removal tool. Given what you have since tried I would not think this is now a feasible way to proceed. What was the precise version of the Norton product(s) installed? Did you print off and study the instructions before using the Norton removal tool? http://www.symantec.com/norton/suppo...product_ts.jsp The removal of Norton products has for years presented considerable difficulties for the average user so it is not surprising that you encountered difficulties. Many Technical Support staff often have not been fully trained to handle the problems they are asked to resolve. On the other hand they are often trying to help users who have limited computing skills. The technical nature of the issues involved can also cause difficulties when one explains to the other what they are seeing and what has to be done. Reading your latest post tells me that you are capable of confusing whoever is listening to you. This is not intended as a criticism. My feeling is based on seeing how you present information. An example of this is how you say at one point you paid Norton and later you say Norton did not charge! Also the this statement by you is ambiguous "I have been Norton free for about 8 months."! Does this mean that Norton was removed 8 months ago or your first attempt was 8 months ago? This statement suggests to me that you do not fully understand the full implications of what you are saying "I would think I removed Norton and it would rebuild it self. That's right I would think it was gone and a few days later it would return.". If Norton is removed it stays removed unless you do something to restore it. Thus if you restored your system from a backup then you would have Norton again but that requires action by the user. Restoration does not occur without user input. Norton Ghost is capable of providing backup images. However you say you removed that programme. Elephant Drive is an Online Data Storage system and it could be that you have reintroduced Norton from restoring from your Elephant Drive facility. We can only guess! It's for you to say whether this is what you have done? Your first post said "Norton Cannot Be Removed and Disables Competing Products." Norton does interfere with programmes that try to make changes to the Windows Registry. Users of Norton products need to be aware of this and work round the problems this causes. However, there are a number of other similar products that do similar things. What anti-virus and anti-spyware programmes are you using? What firewall are you using? I should mention that the the first person who responded to your request for help was a troll named "pcbutts1 [MS MVP]". There was nothing wrong with his advice but he is not an MS MVP. Equally Patrick Keenan amd myself are not an MS MVP but then we do not pretend to be something we are not. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ flamestar wrote: You didn't read my post. 1. I removed or had removed both Norton Anti Virus and Norton Ghost. To give me advice on how to remove these programs shows you did not understand my message. 2. I do not need advise on how to remove Norton as I had the best people I could find at Norton do it. 3. I did everything you recommended to remove Norton myself and more, far more but it was never completely removed. I rebooted 3 times. 4. I would think I removed Norton and it would rebuild it self. That's right I would think it was gone and a few days later it would return. 5. I paid Norton for help. 6. They advised me to have one of their people remove the program but several techs refused because it was too hard. 7. I finally found someone from Norton who agreed to help. Norton did not charge because they knew Norton was in the wrong. 8. The tech from Norton tried everything you said to remove Norton and more far more. (He had me reboot the computer at least 4 times.) IT DIDN'T WORK 7. Then he removed Norton by hand. It took about 7 hours to do it. He got help from his boss and coworkers, He also had to stop and read manuals. I even think he made a few phone calls. 8. I have been Norton free for about 8 months. 9. I got Elephant Drive an online storage service about 4 months ago. 10. Norton Ghost is a backup program and as such is in competition with Elephant Drive. 11. Norton Products often attack and disable competing products. 12. I have been using Elephant Drive for about 4 months and suddenly it stopped working so I got on the chat line with someone from Elephant Drive who tried to get it working without success. 13. He had me look through an Elephant Drive file that had nested files and one of the files said Norton Ghost. Months after Ghost was removed by experts it returned. My guess is that Norton is burned into ROM by Dell. I'm not saying Ghost or any other Norton product is installed in ROM only that there is something in ROM that keeps Norton around and helps Norton attack competing products. On May 1, 10:25 pm, "Patrick Keenan" wrote: "flamestar" wrote in message ... On May 1, 10:04 am, "pcbutts1 [MS MVP]" wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816... That doesn't work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. ============ The removal tool actually does remove the program - the files, folders, and registry entries. If it isn't working for you, restart in Safe Mode as Administrator, and remove the folders and registry entries manually. If you don't know how to do this, it might be a good idea to hire someone who does. Have them back up the drive before doing this, just to be on the safe side. HTH -pk |
#8
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Norton Cannot Be Removed and Disables Competing Products.
Nope, you're not a MVP. The MVPs and MS know that.
"pcbutts1 [MS MVP]" wrote in message t... : First of all I am getting sick and tired of people saying I am not an MVP. I : am an MVP. My name is not pcbutts1 that is why you cannot find it on the MS : |
#9
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Norton Cannot Be Removed and Disables Competing Products.
What's my name then prove it.
-- Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads The list grows. Leythos the stalker http://www.leythosthestalker.com, David H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T. Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell "Tom [Pepper] Willett" wrote in message ... Nope, you're not a MVP. The MVPs and MS know that. "pcbutts1 [MS MVP]" wrote in message t... : First of all I am getting sick and tired of people saying I am not an MVP. I : am an MVP. My name is not pcbutts1 that is why you cannot find it on the MS : |
#10
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Norton Cannot Be Removed and Disables Competing Products.
Is your name Rumpelstiltskin?
Milt "pcbutts1 [MS MVP]" wrote: What's my name then prove it. -- Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads The list grows. Leythos the stalker http://www.leythosthestalker.com, David H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T. Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell "Tom [Pepper] Willett" wrote in message ... Nope, you're not a MVP. The MVPs and MS know that. "pcbutts1 [MS MVP]" wrote in message t... : First of all I am getting sick and tired of people saying I am not an MVP. I : am an MVP. My name is not pcbutts1 that is why you cannot find it on the MS : |
#11
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Norton Cannot Be Removed and Disables Competing Products.
I COULD ANSWER MORE FULLY BUT IMPORTANT POINTS WOULD BE LOST. 1. You admit that Norton is hard to uninstall not mentioning the fact that Norton programs Norton Programs, which means that Norton wants them hard to uninstall. As Norton wants their programs to be hard to uninstall it stands to reason that Norton will do everything it can to prevent the user from uninstalling Norton as long as they can get away with it. 2. Norton is a virus and as such installs itself and as such it attacks competing programs. 3. I cannot accept the fact that you are confused as to the meaning be free of. Maybe you are so desperate to find an answer that you confused yourself. Went you asked if when I said “Norton Free” I only meant that I wanted to get rid of Norton you were being absurd. I shouldn’t have to explain the meaning of the word “free.” When you look at an ingredient label and it says “peanut free” it doesn’t mean that they wish they didn’t have any peanuts in there; it mans WITHOUT. When I said Norton Free I meant Norton was uninstalled and any person who knows English knows that. Everyone including you knows the meaning of the word “free.” You know it means without. The only confusion was on your part. 4. I said Norton was uninstalled for months before I got Elephant Drive. So the claim that I reinstalled Norton is patently false. (I am not accusing you of being dishonest only desperate to avoid the reality that Norton is a virus.) 5. I only stored image and text files on Elephant Drive. 6. I never ever did any kind of restore from Elephant Drive. 7. I moved image and text files from one computer to another with Elephant Drive that is all. 8. MOST IMPORTANT a file named Norton Ghost was found on a secure part of the Elephant Drive files. Programmers protect certain files so their program will run reliably. I just found out from an engineer at Elephant Drive that there was no legal way a file named Norton Ghost would be found in where it was found. It shouldn’t ever be found in those kinds of Elephant Drive files. The person from Elephant Drive made sure to say he was not accusing Norton of anything only that the file shouldn’t have been there. I’m sure people in the computer business are afraid of Norton (most Norton employees are good hard working, talented people) because those who run Norton are powerful and ruthless. I clearly said it was months after I was On May 2, 1:21*pm, "Gerry" wrote: Flamestar Patrick was offering the right advice. The likely explanation for your problem is that your earlier removal of Norton Anti Virus and Norton Ghost. was not done in the correct way. This probably *meant that the removal tool was not able to work as it should. In this situation one way to proceed would be to reinstall Norton Anti Virus and Norton Ghost and then use the Norton removal tool. Given what you have since tried I would not think this is now a feasible way to proceed. What was the precise version of the Norton product(s) installed? Did you print off and study the instructions before using the Norton removal tool?http://www.symantec.com/norton/suppo...product_ts.jsp The removal of Norton products has for years presented considerable difficulties for the average user so it is not surprising that you encountered difficulties. Many Technical Support staff often have not been fully trained to handle the problems they are asked to resolve. On the other hand they are often trying to help users who have limited computing skills. The technical nature of the issues involved can also cause difficulties when one explains to the other what they are seeing and what has to be done. Reading your latest post tells me that you are capable of confusing whoever is listening to you. This is not intended as a criticism. My feeling is based on seeing how you present information. An example of this is how you say at one point you paid Norton and later you say Norton did not charge! Also the this statement by you is ambiguous "I have been Norton free for about 8 months."! Does this mean that *Norton was removed 8 months ago or your first attempt was 8 months ago? This statement suggests to me that you do not fully understand the full implications of what you are saying *"I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return.". If Norton is removed it stays removed unless you do something to restore it. Thus if you restored your system from a backup then you would have Norton again but that requires action by the user. Restoration does not occur without user input. Norton Ghost is capable of providing backup images. However you say you removed that programme. Elephant Drive is an Online Data Storage system and it could be that you have reintroduced Norton from restoring from your Elephant Drive facility. We can only guess! It's for you to say whether this is what you have done? Your first post said "Norton Cannot Be Removed and Disables Competing Products." Norton does interfere with programmes that try to make changes to the Windows Registry. Users of Norton products need to be aware of this and work round the problems this causes. However, there are a number of other similar products that do similar things. What anti-virus and anti-spyware programmes are you using? What firewall are you using? I should mention that the the first person who responded to your request for help was a troll named "pcbutts1 *[MS MVP]". There was nothing wrong with his advice but he is not an MS MVP. Equally Patrick Keenan amd myself are not an MS MVP but then we do not pretend to be something we are not. -- Hope *this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ flamestar wrote: You didn’t read my post. 1. I removed or had removed both Norton Anti Virus and Norton Ghost. To give me advice on how to remove these programs shows you did not understand my message. 2. I do not need advise on how to remove Norton as I had the best people I could find at Norton do it. 3. I did everything you recommended to remove Norton myself and more, far more but it was never completely removed. I rebooted 3 times. 4. I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return. 5. I paid Norton for help. 6. They advised me to have one of their people remove the program but several techs refused because it was too hard. 7. I finally found someone from Norton who agreed to help. Norton did not charge because they knew Norton was in the wrong. 8. The tech from Norton tried everything you said to remove Norton and more far more. (He had me reboot the computer at least 4 times.) IT DIDN’T WORK 7. Then he removed Norton by hand. *It took about 7 hours to do it. He got help from his boss and coworkers, He also had to stop and read manuals. I even think he made a few phone calls. 8. I have been Norton free for about 8 months. 9. *I got Elephant Drive an online storage service about 4 months ago. 10. Norton Ghost is a backup program and as such is in competition with Elephant Drive. 11. Norton Products often attack and disable competing products. 12. I have been using Elephant Drive for about 4 months and suddenly it stopped working so I got on the chat line with someone from Elephant Drive who tried to get it working without success. 13. He had me look through an Elephant Drive file that had nested files and one of the files said Norton Ghost. Months after Ghost was removed by experts it returned. My guess is that Norton is burned into ROM by Dell. I’m not saying Ghost or any other Norton product is installed in ROM only that there is something in ROM that keeps Norton around and helps Norton attack competing products. On May 1, 10:25 pm, "Patrick Keenan" wrote: "flamestar" wrote in message .... On May 1, 10:04 am, "pcbutts1 [MS MVP]" wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816.... That doesn’t work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. ============ The removal tool actually does remove the program - the files, folders, and registry entries. If it isn't working for you, restart in Safe Mode as Administrator, and remove the folders and registry entries manually. If you don't know how to do this, it might be a good idea to hire someone who does. Have them back up the drive before doing this, just to be on the safe side. HTH -pk- Hide quoted text - - Show quoted text - |
#12
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Norton Cannot Be Removed and Disables Competing Products.
Pinnochio?
~~~~ Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Milt wrote: Is your name Rumpelstiltskin? Milt "pcbutts1 [MS MVP]" wrote: What's my name then prove it. -- Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads The list grows. Leythos the stalker http://www.leythosthestalker.com, David H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T. Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell "Tom [Pepper] Willett" wrote in message ... Nope, you're not a MVP. The MVPs and MS know that. "pcbutts1 [MS MVP]" wrote in message t... First of all I am getting sick and tired of people saying I am not an MVP. I am an MVP. My name is not pcbutts1 that is why you cannot find it on the MS |
#13
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Norton Cannot Be Removed and Disables Competing Products.
Reading your latest post tells me that you are capable of confusing
whoever is listening to you and yourself. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ flamestar wrote: I COULD ANSWER MORE FULLY BUT IMPORTANT POINTS WOULD BE LOST. 1. You admit that Norton is hard to uninstall not mentioning the fact that Norton programs Norton Programs, which means that Norton wants them hard to uninstall. As Norton wants their programs to be hard to uninstall it stands to reason that Norton will do everything it can to prevent the user from uninstalling Norton as long as they can get away with it. 2. Norton is a virus and as such installs itself and as such it attacks competing programs. 3. I cannot accept the fact that you are confused as to the meaning be free of. Maybe you are so desperate to find an answer that you confused yourself. Went you asked if when I said “Norton Free” I only meant that I wanted to get rid of Norton you were being absurd. I shouldn’t have to explain the meaning of the word “free.” When you look at an ingredient label and it says “peanut free” it doesn’t mean that they wish they didn’t have any peanuts in there; it mans WITHOUT. When I said Norton Free I meant Norton was uninstalled and any person who knows English knows that. Everyone including you knows the meaning of the word “free.” You know it means without. The only confusion was on your part. 4. I said Norton was uninstalled for months before I got Elephant Drive. So the claim that I reinstalled Norton is patently false. (I am not accusing you of being dishonest only desperate to avoid the reality that Norton is a virus.) 5. I only stored image and text files on Elephant Drive. 6. I never ever did any kind of restore from Elephant Drive. 7. I moved image and text files from one computer to another with Elephant Drive that is all. 8. MOST IMPORTANT a file named Norton Ghost was found on a secure part of the Elephant Drive files. Programmers protect certain files so their program will run reliably. I just found out from an engineer at Elephant Drive that there was no legal way a file named Norton Ghost would be found in where it was found. It shouldn’t ever be found in those kinds of Elephant Drive files. The person from Elephant Drive made sure to say he was not accusing Norton of anything only that the file shouldn’t have been there. I’m sure people in the computer business are afraid of Norton (most Norton employees are good hard working, talented people) because those who run Norton are powerful and ruthless. I clearly said it was months after I was On May 2, 1:21 pm, "Gerry" wrote: Flamestar Patrick was offering the right advice. The likely explanation for your problem is that your earlier removal of Norton Anti Virus and Norton Ghost. was not done in the correct way. This probably meant that the removal tool was not able to work as it should. In this situation one way to proceed would be to reinstall Norton Anti Virus and Norton Ghost and then use the Norton removal tool. Given what you have since tried I would not think this is now a feasible way to proceed. What was the precise version of the Norton product(s) installed? Did you print off and study the instructions before using the Norton removal tool?http://www.symantec.com/norton/suppo...product_ts.jsp The removal of Norton products has for years presented considerable difficulties for the average user so it is not surprising that you encountered difficulties. Many Technical Support staff often have not been fully trained to handle the problems they are asked to resolve. On the other hand they are often trying to help users who have limited computing skills. The technical nature of the issues involved can also cause difficulties when one explains to the other what they are seeing and what has to be done. Reading your latest post tells me that you are capable of confusing whoever is listening to you. This is not intended as a criticism. My feeling is based on seeing how you present information. An example of this is how you say at one point you paid Norton and later you say Norton did not charge! Also the this statement by you is ambiguous "I have been Norton free for about 8 months."! Does this mean that Norton was removed 8 months ago or your first attempt was 8 months ago? This statement suggests to me that you do not fully understand the full implications of what you are saying "I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return.". If Norton is removed it stays removed unless you do something to restore it. Thus if you restored your system from a backup then you would have Norton again but that requires action by the user. Restoration does not occur without user input. Norton Ghost is capable of providing backup images. However you say you removed that programme. Elephant Drive is an Online Data Storage system and it could be that you have reintroduced Norton from restoring from your Elephant Drive facility. We can only guess! It's for you to say whether this is what you have done? Your first post said "Norton Cannot Be Removed and Disables Competing Products." Norton does interfere with programmes that try to make changes to the Windows Registry. Users of Norton products need to be aware of this and work round the problems this causes. However, there are a number of other similar products that do similar things. What anti-virus and anti-spyware programmes are you using? What firewall are you using? I should mention that the the first person who responded to your request for help was a troll named "pcbutts1 [MS MVP]". There was nothing wrong with his advice but he is not an MS MVP. Equally Patrick Keenan amd myself are not an MS MVP but then we do not pretend to be something we are not. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ flamestar wrote: You didn’t read my post. 1. I removed or had removed both Norton Anti Virus and Norton Ghost. To give me advice on how to remove these programs shows you did not understand my message. 2. I do not need advise on how to remove Norton as I had the best people I could find at Norton do it. 3. I did everything you recommended to remove Norton myself and more, far more but it was never completely removed. I rebooted 3 times. 4. I would think I removed Norton and it would rebuild it self. That’s right I would think it was gone and a few days later it would return. 5. I paid Norton for help. 6. They advised me to have one of their people remove the program but several techs refused because it was too hard. 7. I finally found someone from Norton who agreed to help. Norton did not charge because they knew Norton was in the wrong. 8. The tech from Norton tried everything you said to remove Norton and more far more. (He had me reboot the computer at least 4 times.) IT DIDN’T WORK 7. Then he removed Norton by hand. It took about 7 hours to do it. He got help from his boss and coworkers, He also had to stop and read manuals. I even think he made a few phone calls. 8. I have been Norton free for about 8 months. 9. I got Elephant Drive an online storage service about 4 months ago. 10. Norton Ghost is a backup program and as such is in competition with Elephant Drive. 11. Norton Products often attack and disable competing products. 12. I have been using Elephant Drive for about 4 months and suddenly it stopped working so I got on the chat line with someone from Elephant Drive who tried to get it working without success. 13. He had me look through an Elephant Drive file that had nested files and one of the files said Norton Ghost. Months after Ghost was removed by experts it returned. My guess is that Norton is burned into ROM by Dell. I’m not saying Ghost or any other Norton product is installed in ROM only that there is something in ROM that keeps Norton around and helps Norton attack competing products. On May 1, 10:25 pm, "Patrick Keenan" wrote: "flamestar" wrote in message ... On May 1, 10:04 am, "pcbutts1 [MS MVP]" wrote: Download and run the Norton Removal Tool http://service1.symantec.com/Support...d/200503310816... That doesn’t work. I ran the removal tool several times before I called Norton customer service. They ran it at least twice before they manually removed the program. All the removal tool does is hide the program it does not remove it. ============ The removal tool actually does remove the program - the files, folders, and registry entries. If it isn't working for you, restart in Safe Mode as Administrator, and remove the folders and registry entries manually. If you don't know how to do this, it might be a good idea to hire someone who does. Have them back up the drive before doing this, just to be on the safe side. HTH -pk- Hide quoted text - - Show quoted text - |
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Norton Cannot Be Removed and Disables Competing Products.
On May 2, 11:56*am, "pcbutts1 [MS MVP]"
wrote: First of all I am getting sick and tired of people saying I am not an MVP. It is desperately hard to prove a negative, but frightfully easy to prove a positive. If you're so "sick and tired" of it, then say who you are, make your MVP page public and be done with it. Otherwise, you aren't sick and tired of it, you're just a liar. HTHKTHXBIBI |
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Enough is enough
You and everybody else are wrong about pcbutts1. I personally meet her at
the MVP summit only because I recognized her from her picture posted on her blog and I introduced myself. Had any of you been there you would have known this. I also know the history that has been going one over the years about her and mean and evil things that have been done to her by a few MS MVP's. After all she has been through and the hatred my fellow MVP's have shown towards her in this and other groups I would never reveal my identity to any of you and I encourage her not too. Why on earth you would you try to involve someone's job? it is nothing but vindictiveness. I am a shame to see MVP's acting that way. None of you have ever tried to verify anything. She has been posting to these groups for year and has never given out bad advice. Pcbutts1 is a real MS MVP. The next MVP to attack her in any MS group that I see I will personally file a complaint against them to MS and work hard to get your status revoked like you all want to do to her. -- Thomaso the Bull Grab it. "Tom [Pepper] Willett" wrote in message ... Nope, you're not a MVP. The MVPs and MS know that. "pcbutts1 [MS MVP]" wrote in message t... : First of all I am getting sick and tired of people saying I am not an MVP. I : am an MVP. My name is not pcbutts1 that is why you cannot find it on the MS : |
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