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#1
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Computer freezing when starting
Hello,
I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Thank you very much ondra |
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#2
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Computer freezes when starting
Freezes of course, sorry
"Clairvoyant" wrote: Hello, I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Thank you very much ondra |
#3
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Computer freezes when starting
Please check Event Viewer for Warning / Error Reports in the System
and Application logs for the last boot and post copies. You can access Event Viewer by selecting Start, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/default...308427&sd=tech Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Clairvoyant" wrote in message ... Freezes of course, sorry "Clairvoyant" wrote: Hello, I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Thank you very much ondra |
#4
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Computer freezes when starting
Clairvoyant wrote:
Freezes of course, sorry "Clairvoyant" wrote: Hello, I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Well, the very first thing you should do is back up the data. If you can't use Windows at all, pull the hard drive and either slave it in a working XP box or put it into an external drive enclosure and attach to a working XP box. Copy the data to the working install and burn to cd/dvd. You are having hardware issues. It might be the cd drive itself, the power supply, or even the motherboard. There isn't any way to tell from here. Here are some general hardware troubleshooting steps: http://www.elephantboycomputers.com/...ardware_Tshoot I think I'd start by: 1. Reseat the ribbon cable (or even replace it) and the power supply connector going to the drive. Test. 2. If that doesn't help, swap out the drive for a known-working one. Test. Etc. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#5
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Computer freezing when starting
"Clairvoyant" wrote in message
... Hello, I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Thank you very much ondra If you can boot into windows now make certain you backup your important data. Hopefully you have a CD or DVD Writer attached. If not you should see if you can get someone to help you make the backup. Computer's are electronic "gadgets". As such components will fail. The question is "when". I once had 2 brand new hard drives fail within 2 days of purchase. Creating a good backup regime is essential. Many people are now investing in external hard drive enclosures. These are quite inexpensive. You can attach an IDE hard drive to the enclosure and then connect it to another computer through the USB port. These are excellent for making backups. I have several and use them to create backups that I store off site so if my computer is ever damaged or stolen or there is a fire I have my most important data saved at a different location. Your problem could be related to a number of different hardware problems. You may need an expert service tech to troubleshoot for you. But before taking the computer to a service do your best to backup your important data first. I've had "experts" lose my data for me in the past because I didn't take precautions. -- Harry Ohrn MS MVP [Shell\User] |
#6
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Computer freezes when starting
"Clairvoyant" wrote in message Freezes of course, sorry "Clairvoyant" wrote: Hello, I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Thank you very much ondra Hi Clairvoyant, did you not see this coming? mi |
#7
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Computer freezes when starting
Easy on the double-clicks, there, Gerry! Single-click will be sufficient
for copying from the event details... "Gerry Cornell" wrote in message ... Please check Event Viewer for Warning / Error Reports in the System and Application logs for the last boot and post copies. You can access Event Viewer by selecting Start, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/default...308427&sd=tech Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Clairvoyant" wrote in message ... Freezes of course, sorry "Clairvoyant" wrote: Hello, I wonder if someone could help with my strange problem. When I start my computer with a cd in my CD drive the computer starts normally, the opening Windows XP logo with left-to-right moving blue stripe appears, but after that when the starting page with windows profiles should appear, nothing happens but the blue stripe is still moving from left to right. And sometimes it happens without cd inserted into cd-drive. Could someone please help me? It scares me because of the important files on the hard drive. I don't what i will do if it definitively crashes. Thank you very much ondra |
#8
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Computer freezes when starting
Paul
Um. Just did a single click and it works. However, it is a long time since I last used one of these links and Microsoft seem to have made an improvements. Thanks for the feed back. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Paul Greeff" wrote in message ... Easy on the double-clicks, there, Gerry! Single-click will be sufficient for copying from the event details... |
#9
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Computer freezes when starting
Cool.
"Gerry Cornell" wrote in message ... Paul Um. Just did a single click and it works. However, it is a long time since I last used one of these links and Microsoft seem to have made an improvements. Thanks for the feed back. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Paul Greeff" wrote in message ... Easy on the double-clicks, there, Gerry! Single-click will be sufficient for copying from the event details... |
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