wmi performance issues

Have a user with almost brand new XP2 Toshiba laptop with Cntrno Duo 512 RAM
etc etc.

After windows update last week the machine botts slow and shutsdown real
slow and then everything seems slow in between-eg explorer shell lags like a
rabid dog.

I did step by step startups and managed to find that disabling WMI meant
that everything went back to normal pace but now, of course, my scripts won't
run.

I've found a hotfix on MS http://support.microsoft.com/?kbid=911262
and applied it but it made no difference. Does the WMImgmt service need to
be running when I apply the hotfix?(If that make sense).

At a minimum, I would suggest running filemon with WMI enabled to see if any
process is hitting WMI (other than wmiprvse.exe) and causing the slowdown.
Also, do you use the SMS agent on this machine, or run any vbscripts in your
logon script that would make WMI calls? It could be that a WMI call is
causing the spike in WMI, and enabling the verbose logging in wmimgmt.msc
(start run wmimgmt.msc right-click "WMI Control (Local)" properties
Logging tab Verbose) can point you to root cause as well.


"elmurado" wrote in message
...
Have a user with almost brand new XP2 Toshiba laptop with Cntrno Duo 512
RAM
etc etc.

After windows update last week the machine botts slow and shutsdown real
slow and then everything seems slow in between-eg explorer shell lags like
a
rabid dog.

I did step by step startups and managed to find that disabling WMI meant
that everything went back to normal pace but now, of course, my scripts
won't
run.

I've found a hotfix on MS http://support.microsoft.com/?kbid=911262
and applied it but it made no difference. Does the WMImgmt service need to
be running when I apply the hotfix?(If that make sense).

Thanks mate-hadn't thought of running filemon.
We do have scripts running on logon which are pretty useful so i don't like
running without WMI.
I will check the logs you suggested.
thanks

"cluberti" wrote:

At a minimum, I would suggest running filemon with WMI enabled to see if any
process is hitting WMI (other than wmiprvse.exe) and causing the slowdown.
Also, do you use the SMS agent on this machine, or run any vbscripts in your
logon script that would make WMI calls? It could be that a WMI call is
causing the spike in WMI, and enabling the verbose logging in wmimgmt.msc
(start run wmimgmt.msc right-click "WMI Control (Local)" properties
Logging tab Verbose) can point you to root cause as well.


"elmurado" wrote in message
...
Have a user with almost brand new XP2 Toshiba laptop with Cntrno Duo 512
RAM
etc etc.

After windows update last week the machine botts slow and shutsdown real
slow and then everything seems slow in between-eg explorer shell lags like
a
rabid dog.

I did step by step startups and managed to find that disabling WMI meant
that everything went back to normal pace but now, of course, my scripts
won't
run.

I've found a hotfix on MS http://support.microsoft.com/?kbid=911262
and applied it but it made no difference. Does the WMImgmt service need to
be running when I apply the hotfix?(If that make sense).