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e-mail graphics mystery



 
 
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  #1  
Old December 30th 14, 04:46 PM posted to alt.windows7.general
Linea Recta[_2_]
external usenet poster
 
Posts: 742
Default e-mail graphics mystery

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



--


|\ /|
| \/ |@rk
\../
\/os

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  #2  
Old December 30th 14, 07:33 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default e-mail graphics mystery

Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.


One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?

Doesn't look like you are using the same "the client" on both computers.
Looks like you are using Windows Mail that comes with Windows Vista but
you are using something else on your Windows 7 computer. You cannot
"use the same settings in Windows Mail on both computers" because that
client only comes in Vista and no client comes with 7.

You said the e-mails look okay on your Windows 7 computer using an
unidentified e-mail client over there. The problem is with the Windows
Mail client on your Windows Vista computer. So why ask in a Windows 7
newsgroup where e-mail is working correctly when the problem is with
e-mails retrieved to your Vista computer? Looks like a Vista issue with
its included Windows Mail client.
  #3  
Old December 30th 14, 07:43 PM posted to alt.windows7.general
Linea Recta[_2_]
external usenet poster
 
Posts: 742
Default e-mail graphics mystery

"VanguardLH" schreef in bericht
...
Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.


One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?



I thought I wrote: Windows Mail.



Doesn't look like you are using the same "the client" on both computers.



I thought I wrote: Windows Mail. Windows Mail = Windows Mail.


Looks like you are using Windows Mail that comes with Windows Vista but
you are using something else on your Windows 7 computer.



Wrong.


You cannot
"use the same settings in Windows Mail on both computers" because that
client only comes in Vista and no client comes with 7.



I put _Windows Mail_ on it.



You said the e-mails look okay on your Windows 7 computer using an
unidentified e-mail client over there.



No, I did not say that. I said: Windows Mail.



The problem is with the Windows
Mail client on your Windows Vista computer. So why ask in a Windows 7
newsgroup where e-mail is working correctly when the problem is with
e-mails retrieved to your Vista computer? Looks like a Vista issue with
its included Windows Mail client.



Thanks for the accurate help.



--


|\ /|
| \/ |@rk
\../
\/os

  #4  
Old December 30th 14, 10:18 PM posted to alt.windows7.general
NY
external usenet poster
 
Posts: 586
Default e-mail graphics mystery

"Wolf K" wrote in message
...
One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?



I thought I wrote: Windows Mail.

[etc]

AFAICT, there's some confusion about which e-mail client is on which
computer. "Windows Mail" is a vague term, since people use it to refer to
any Windows e-mail client other than Outlook.

If you haven't looked here yet, it may help figure out what's what, and
whether you made the best choice of Mail versions:
http://answers.microsoft.com/en-us/w...d-b5880d9a5c8c

http://answers.microsoft.com/en-us/w...a-b321a4ccbf6d


Vista has Windows Mail which (IIRC) has a user-interface which is similar to
Outlook Express, although it saves email messages as one file for each
email, in Windows folders with names that correspond to the email folders
(in contrast, OE had one file per email folder and put all the emails in
that email folder into the same file).

Win 7 doesn't officially have an email client, although every Win 7 PC that
I've seen has had Windows Live Mail pre-installed by the PC vendor. WLM has
a very minimalistic user-interface with pastel colours and with menu-bar
items consisting only of words with no accompanying icon. It saves its
emails in the same was as Vista's Windows Mail.

There are two versions of WLM: the older one V 2009 has a conventional menu
bar whereas the newer one V 2011 has a ribbon interface like Office 2007 or
later. The older WLM always sends pictures as normal attachments whereas the
newer one tries to use SkyDrive to upload the photos to a private space on
Microsoft's cloud storage and then sends a hyperlink to the photos on that
cloud; I *think* if you click "Attach" WLM 2011 attaches them to the email
whereas if you drag/drop the photos onto an open email window it offers to
shrink them to one of several standard sizes and also uses SkyDrive.

  #5  
Old December 30th 14, 11:01 PM posted to alt.windows7.general
Mayayana
external usenet poster
 
Posts: 6,438
Default e-mail graphics mystery

| Any hints on this are welcome.
|

Well, since you've set the bar low...

I know you said you've set the settings the same
on both machines, and I assume you retrofitted
Win7 with Vista Windows Mail, so I guess they
should be the same programs. But the only thing
I can think of is blocking of remote images in
one client and not the other. Many clients now,
such as TBird, default to blocking external images
while displaying embedded images.

It might provide a clue if you posted the actual
content of the email. (Save as .eml and open in
Notepad.)

Other possibilities would be different HOSTS files
or maybe different AV settings, but I'm guessing
you'd know it if those were the issue.


  #6  
Old December 30th 14, 11:10 PM posted to alt.windows7.general
Ken Blake[_4_]
external usenet poster
 
Posts: 3,318
Default e-mail graphics mystery

On Tue, 30 Dec 2014 15:49:13 -0500, Wolf K
wrote:

"Windows Mail" is a vague term, since people use it to refer
to any Windows e-mail client other than Outlook.




Just as "Outlook" is a vague term, since people use it to refer to
Outlook.exe, Outlook.com, and Outlook Express.

Microsoft does a terrible, confusing job with its nomenclature.

  #7  
Old December 30th 14, 11:23 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default e-mail graphics mystery

Linea Recta wrote:

"VanguardLH" ...

Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics. Now I would like to achieve the same on my notebook
(Vista), and that's the issue.

Although I use the same settings in Windows Mail on both computers,
I sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics
on notebook. That's what makes it poroblematic to analyse the
cause. I want to read the newsletter with graphics on my notebook
too. Any hints on this are welcome.


One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?


I thought I wrote: Windows Mail.


Which was perceived as you mispeaking what you have on each host.
BEFORE my reply, you never indicated that you stole the "Windows Mail"
client from Vista to put it on your 7 host. Don't expect others to
realize you have an abnormal setup.

Doesn't look like you are using the same "the client" on both computers.


I thought I wrote: Windows Mail. Windows Mail = Windows Mail.

Looks like you are using Windows Mail that comes with Windows Vista but
you are using something else on your Windows 7 computer.


Wrong.

You cannot
"use the same settings in Windows Mail on both computers" because that
client only comes in Vista and no client comes with 7.


I put _Windows Mail_ on it.


You said the e-mails look okay on your Windows 7 computer using an
unidentified e-mail client over there.


No, I did not say that. I said: Windows Mail.

The problem is with the Windows
Mail client on your Windows Vista computer. So why ask in a Windows 7
newsgroup where e-mail is working correctly when the problem is with
e-mails retrieved to your Vista computer? Looks like a Vista issue with
its included Windows Mail client.


Thanks for the accurate help.


I cited what is expected and normal for e-mail clients on Vista and 7.
I did mention Windows Mail could be stolen from Vista and to on 7. In
contrast, you did NOT mention that you have an abnormal setup. I'm sure
somewhere someone has "tires" that are made of woven banana leaves but
if they ask for help about their tires then readers will make obvious
assumptions.

So you have the "Windows Mail" e-mail client on both Vista and 7.
Besides the different OS'es, what else is different between those
setups? What security software (anti-virus, firewall, HIPS, etc) do you
have installed in one OS that you don't have in the other OS?

What e-mail client is the sender using? Quite often newsletters assume
they can use all the same HTML, including some of HTML5, in their
message that a web browser can render okay. E-mail clients are not web
browsers so the HTML in the message may not be properly render-able by
the e-mail client. For example, Outlook (and perhaps other Microsoft
e-mail clients) do not show animated GIFs (you only see the first frame)
but a web browser would.

Does Vista's "Windows Mail" client have an option to view the e-mail in
a web browser? In Outlook 2013, I have to open an e-mail in its own
window before I get the Actions - View in Browser option.

Are the images embedded in the message (attach=inline) or were they
included as attachments (attach=attachment). You can look at the raw
source of an e-mail to see how the image got attached to the message.
Or are the images actually external links to files stored on some file
server? You'd have to make sure the e-mail client was configure to not
block external content (linked images); however, that also means
allowing senders (e.g., spammers, malcontents) to put web bugs/beacons
in their messages to see if and when you opened them.

If someone sends you an e-mail with images, those images should be
embedded in the message, not linked to some external file. If linked to
an external file (you'll probably see I href={extfile} ... for an HTML
image tag), and if you allow external content in received e-mails, then
there is always the possibility that your host cannot reach the file
server where is the image file or that server is just too busy to bother
accepting a connection from you. Linked images are usually block and
even when not they are flaky as to whether or not the recipient will see
them.

What are the filetypes for the images included in the e-mails? What
happens when you save them separately into their own file and
double-click on that file? Saving the image in an e-mail requires that
the image actually be included in the e-mail rather than just a link to
an image file.
  #8  
Old December 30th 14, 11:25 PM posted to alt.windows7.general
Mayayana
external usenet poster
 
Posts: 6,438
Default e-mail graphics mystery

| Win 7 doesn't officially have an email client, although every Win 7 PC
that
| I've seen has had Windows Live Mail pre-installed by the PC vendor. WLM
has
| a very minimalistic user-interface with pastel colours and with menu-bar
| items consisting only of words with no accompanying icon. It saves its
| emails in the same was as Vista's Windows Mail.
|
I think this came up recently. Apparently
one can install Vista's Windows Mail files
in order to get Windows Mail (as opposed
to Windows Live Mail) on Win7. There seem
to be a lot of people who like the former but
dislike the latter. So Linea Recta could very
well be running Windows Mail on both machines.


  #9  
Old December 31st 14, 10:36 AM posted to alt.windows7.general
...winston‫
external usenet poster
 
Posts: 1,128
Default e-mail graphics mystery

NY wrote:

WLM has a very minimalistic user-interface with pastel colours and
with menu-bar items consisting only of words with no accompanying icon.


Each icon on the ribbon menu (2011/2012) has word underneath identifying
itself. The Quick Access Tool bar, an additional feature that is
included in 2011/12 performs the same or similar features as the QAT in
Office 2010 and 2013(allowing one to capture an existing icon feature,
and add a shortcut to the QAT and used in lieu of the ribbon menu items
with or without hiding the ribbon menu.

There are two versions of WLM: the older one V 2009 has a conventional
menu bar whereas the newer one V 2011 has a ribbon interface like Office
2007 or later. The older WLM always sends pictures as normal attachments
whereas the newer one tries to use SkyDrive to upload the photos to a
private space on Microsoft's cloud storage and then sends a hyperlink to
the photos on that cloud; I *think* if you click "Attach" WLM 2011
attaches them to the email whereas if you drag/drop the photos onto an
open email window it offers to shrink them to one of several standard
sizes and also uses SkyDrive.



All versions WLM 09, 11, 12 provide the option to send 'photo emails'
which uploads content to the cloud with the resultant email having a
thumbnail pic (of the online folder) showing one or more of the pictures
uploaded). The photo email contains a link to view, download or slide
show the uploaded content.

All versions also have the option to send pictures as attachments.
All versions have an option to enable or disable 'Convert messages to
photo emails when adding photos.

Not a single version will upload content to the cloud without the
required Microsoft account sign on to Microsoft Online Services in WLM
(i.e. WLM doesn't logon but the user does. the sending email account
does not have to be the same as the logged on MSFT account email address).
- Version 2009 uploaded photo email to a MSFT server[it did not use
OneDrive fka SkyDrive] that stored content for a limited period of
time...i.e. the recipient would have to read the email and view the
online content before it was purged).
- Version 2011/12 unlike 2009 upload photo email content to the signed
on MSFT account SkyDrive - as noted earlier the sending account does not
have to be same as the signed on MSFT account - i.e. a third party email
non Msft account can send photo emails when a MSFT is signed on to
Microsoft Services in WLM).


--
....winston
msft mvp consumer apps
  #10  
Old December 31st 14, 10:40 AM posted to alt.windows7.general
...winston‫
external usenet poster
 
Posts: 1,128
Default e-mail graphics mystery

Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics on
notebook. That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



Windows Mail uses IE's common files/dlls to display html content. Ensure
IE is the latest available version for Vista, has all its defaults and
associations. Note: Window Mail code has not been updated in years to
accommodate updates to IE's html rendering engine.


--
....winston
msft mvp consumer apps
  #11  
Old December 31st 14, 11:05 AM posted to alt.windows7.general
Bob Henson[_2_]
external usenet poster
 
Posts: 695
Default e-mail graphics mystery

"...winston‫" wrote:

Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics on
notebook. That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



Windows Mail uses IE's common files/dlls to display html content. Ensure
IE is the latest available version for Vista, has all its defaults and
associations. Note: Window Mail code has not been updated in years to
accommodate updates to IE's html rendering engine.


With a bit of luck then, when the new IE appears in Windows 10 (rumours
released recently) it will break it altogether and folk will have to use a
real mail client.

--
Bob
Tetbury, Gloucestershire, England

Diplomacy - the art of letting someone else have your own way.
  #12  
Old December 31st 14, 12:53 PM posted to alt.windows7.general
Stan Brown
external usenet poster
 
Posts: 2,904
Default e-mail graphics mystery

On Tue, 30 Dec 2014 15:10:57 -0700, Ken Blake wrote:
Microsoft does a terrible, confusing job with its nomenclature.


Don't even get me started on Office 365, Click-to-Run, .....

--
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com
Shikata ga nai...
  #13  
Old December 31st 14, 03:58 PM posted to alt.windows7.general
Linea Recta[_2_]
external usenet poster
 
Posts: 742
Default e-mail graphics mystery

""...winston‫"" schreef in bericht
...
Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics on
notebook. That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



Windows Mail uses IE's common files/dlls to display html content. Ensure
IE is the latest available version for Vista, has all its defaults and
associations. Note: Window Mail code has not been updated in years to
accommodate updates to IE's html rendering engine.



(sorry for the e-mail - wrong button)

I think your reply might explain the different behaviour. I do keep both
computers up to date, but I have stopped using MSIE long time ago. So I'll
have to explore its settings...

Now I noticed something else: the newsletter seems to contain the graphics,
but only under the attachments paperclip. So I can save them, but not read
them integrated in the newsletter...




--


|\ /|
| \/ |@rk
\../
\/os

  #14  
Old December 31st 14, 04:03 PM posted to alt.windows7.general
Mayayana
external usenet poster
 
Posts: 6,438
Default e-mail graphics mystery

| Windows Mail uses IE's common files/dlls to display html content. Ensure
| IE is the latest available version for Vista, has all its defaults and
| associations. Note: Window Mail code has not been updated in years to
| accommodate updates to IE's html rendering engine.
|

Are you sure about that? OE was switched to using
a RichEdit window years ago, in order to avoid IE
security risks.

If it actually is an IE browser window I wonder how
the rendering is applied. With an IE window, if there's
no DOCTYPE tag then it's rendered as IE6 would render
it (quirks mode). I just took a look at two emails to
see how they're written. One from hotmail has
no DOCTYPE tag in the HTML section. One from an
ISP that uses Google email has the DOCTYPE
"-//W3C//DTD HTML 4.0 Transitional//EN"

Both of those emails would be rendered in quirks
mode, assuming that it's really an IE browser
window doing the rendering. That would mean that
any IE version should be rendering exactly the same
way. (Though it may be possible that IE browser
settings could play into it.)


  #15  
Old December 31st 14, 04:24 PM posted to alt.windows7.general
Linea Recta[_2_]
external usenet poster
 
Posts: 742
Default e-mail graphics mystery

"Wolf K" schreef in bericht
...
On 2014-12-31 9:58 AM, Linea Recta wrote:
Now I noticed something else: the newsletter seems to contain the
graphics, but only under the attachments paperclip. So I can save them,
but not read them integrated in the newsletter...


I usually Save As and read later instead of reading online, which I find
delays dealing with other mails.



I can save messages as .eml or .htm. But in both cases I get the letter
without the graphics integrated.



--


|\ /|
| \/ |@rk
\../
\/os

 




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