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#1
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I keep getting Stop messages:
0x0000007E (0xC0000005, 0xF6E2B4D0, 0xF8B4CFC8, 0xF8B4CCC4) Opening in safe mode and choosing system restore appears to work (as does open widoows normally) but when I close the computer down and reboot I get the blue screen of death again. I have now system restored several times; I've gone back to a system restore well before the problem started but still it persists. The second code in the brackets varies. It has been: 0xF6DF24D0 0xF6DCA4d0 and 0xF6D1F4DO I am running a Dell that is coming up to 3 years old. XP Home with server pack 2, 512 RAM, Pentium 4, 2.66 Ghz. Hard disk has 34 GB free. In the session just before the first appearance of the blue screen of death, the machine was rather slow. Any ideas on how I can fiix this? -- Ruth |
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#2
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Information on STOP 0x7E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
http://www.aumha.org/win5/kbestop.php#0x7e -- Ted Zieglar "You can do it if you try." "useless amateur" wrote in message ... I keep getting Stop messages: 0x0000007E (0xC0000005, 0xF6E2B4D0, 0xF8B4CFC8, 0xF8B4CCC4) Opening in safe mode and choosing system restore appears to work (as does open widoows normally) but when I close the computer down and reboot I get the blue screen of death again. I have now system restored several times; I've gone back to a system restore well before the problem started but still it persists. The second code in the brackets varies. It has been: 0xF6DF24D0 0xF6DCA4d0 and 0xF6D1F4DO I am running a Dell that is coming up to 3 years old. XP Home with server pack 2, 512 RAM, Pentium 4, 2.66 Ghz. Hard disk has 34 GB free. In the session just before the first appearance of the blue screen of death, the machine was rather slow. Any ideas on how I can fiix this? -- Ruth |
#3
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Thanks Ted, but I'd already found that page. It didn't help (I've not got a
joystick and I haven't upgraded to XP), probably because I don't understand what the bracketed codes are telling me. I didn't pick my user name at random! Event viewer for today gives me: error application hang category (101) event 1002 error Net#BT event 4321 error browser event 8009 error service control manager event 7000 warning E100B event 4 error service control manager event 7034 error MrxSmb event 8003 warning browser event 8021 warning dhcp event 1003 for yesterday (and all the other blue screen s it gives 2 warnings for msinstaller events 1001 and 1004. Error DCOM event 10005 System Error DCOM event 10005 my name Error service control manager event 7026 error service control manager event 7034 error service control manager event 7001 error browser event 8032 warning browser event 8021 error service control manager event 7000 warning E100B event 4 Device manager says all my devices are working properly. By the way I'm running Office 2000. And I am totally out of my depth -- Ruth "Ted Zieglar" wrote: Information on STOP 0x7E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED http://www.aumha.org/win5/kbestop.php#0x7e -- Ted Zieglar "You can do it if you try." "useless amateur" wrote in message ... I keep getting Stop messages: 0x0000007E (0xC0000005, 0xF6E2B4D0, 0xF8B4CFC8, 0xF8B4CCC4) Opening in safe mode and choosing system restore appears to work (as does open widoows normally) but when I close the computer down and reboot I get the blue screen of death again. I have now system restored several times; I've gone back to a system restore well before the problem started but still it persists. The second code in the brackets varies. It has been: 0xF6DF24D0 0xF6DCA4d0 and 0xF6D1F4DO I am running a Dell that is coming up to 3 years old. XP Home with server pack 2, 512 RAM, Pentium 4, 2.66 Ghz. Hard disk has 34 GB free. In the session just before the first appearance of the blue screen of death, the machine was rather slow. Any ideas on how I can fiix this? -- Ruth |
#4
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Gerry
Thanks. I had no idea so much information was available! I can get as far as understanding that there is something wrong with my network (2 wireless linked computers) - and this did go wrong a few days before the blue screen started to appear. My daughter's machine now thinks it's boss (?). But there seems to be something else??? A horribly large number of messages from event viewer is pasted below. Device manager has no nasty yellow icons, and all devices say they are working. So if there is a device that needs attention I don't know which one it is! Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 14/12/2005 Time: 11:17:31 User: NT AUTHORITY\SYSTEM Computer: HERMIONE Description: Windows saved user [pc name/my name] registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Failure Audit Event Source: Security Event Category: Policy Change Event ID: 615 Date: 15/12/2005 Time: 07:47:25 User: NT AUTHORITY\NETWORK SERVICE Computer: HERMIONE Description: IPSec Services: IPSec Services failed to get the complete list of network interfaces on the machine. This can be a potential security hazard to the machine since some of the network interfaces may not get the protection as desired by the applied IPSec filters. Please run IPSec monitor snap-in to further diagnose the problem. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 14/12/2005 Time: 08:16:34 User: N/A Computer: HERMIONE Description: Hanging application helpctr.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 68 65 6c 70 63 74 helpct 0018: 72 2e 65 78 65 20 35 2e r.exe 5. 0020: 31 2e 32 36 30 30 2e 32 1.2600.2 0028: 31 38 30 20 69 6e 20 68 180 in h 0030: 75 6e 67 61 70 70 20 30 ungapp 0 0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a 0040: 74 20 6f 66 66 73 65 74 t offset 0048: 20 30 30 30 30 30 30 30 0000000 0050: 30 0 Event Type: Warning Event Source: E100B Event Category: None Event ID: 4 Date: 15/12/2005 Time: 07:47:09 User: N/A Computer: HERMIONE Description: Adapter Intel(R) PRO/100 VE Network Connection: Adapter Link Down Data: 0000: 00 00 04 00 02 00 58 00 ......X. 0008: 00 00 00 00 04 00 04 80 .......€ 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 04 00 04 80 ...€ Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 15/12/2005 Time: 07:47:35 User: N/A Computer: HERMIONE Description: The PCAMPR5 NDIS Protocol Driver service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 15/12/2005 Time: 07:47:29 User: N/A Computer: HERMIONE Description: The USB SECURITY DEVICE service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7034 Date: 14/12/2005 Time: 11:17:19 User: N/A Computer: HERMIONE Description: The MD Simple Burner Service service terminated unexpectedly. It has done this 1 time(s). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: NetBT Event Category: None Event ID: 4321 Date: 14/12/2005 Time: 10:42:23 User: N/A Computer: HERMIONE Description: The name "MSHOME :1d" could not be registered on the Interface with IP address [ip adress]. The machine with the IP address [ip address] did not allow the name to be claimed by this machine. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 04 00 56 00 ......V. 0008: 00 00 00 00 e1 10 00 c0 ....á..À 0010: 01 01 00 00 01 00 00 c0 .......À 0018: 1d 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Error Event Source: BROWSER Event Category: None Event ID: 8009 Date: 14/12/2005 Time: 09:03:02 User: N/A Computer: HERMIONE Description: The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is [my daughter's pc]. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 34 00 00 00 4... Event Type: Warning Event Source: E100B Event Category: None Event ID: 4 Date: 14/12/2005 Time: 08:47:34 User: N/A Computer: HERMIONE Description: Adapter Intel(R) PRO/100 VE Network Connection: Adapter Link Down Data: 0000: 00 00 04 00 02 00 58 00 ......X. 0008: 00 00 00 00 04 00 04 80 .......€ 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 04 00 04 80 ...€ Event Type: Error Event Source: MRxSmb Event Category: None Event ID: 8003 Date: 14/12/2005 Time: 09:36:59 User: N/A Computer: HERMIONE Description: The master browser has received a server announcement from the computer AMY-VKRZHHADU71 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{DFFFDEAA-DC9. The master browser is stopping or an election is being forced. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 03 00 4e 00 ......N. 0008: 00 00 00 00 43 1f 00 c0 ....C..À 0010: 00 00 00 00 00 00 00 00 ........ 0018: 01 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ -- Ruth |
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