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#16
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my computer is so slow to start
On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote:
Ken SMSsystemAnalyzer No comment Ken on this? I would have expected "snake oil" at least G! Sorry, Gerry. I'm lost and don't know what you're referring to. I don't see a reference to SMSsystemAnalyzer in what you quoted below. Besides, I'm not familiar with it. Ken Blake, MVP wrote: On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S wrote: I have 512 mb ram It depends on what apps you run, but for most people that's sufficient, so that's unlikely to be the problem. this is a new problem, the only thing I have changed is the webcam, but if I am honest I can not remember if it was slow starting before i added it or after, I have updated the driver for it, creative vista webcam. You didn't answer the question "Is it just slow in starting or is it slow in everything it does?" My personal view is that the attention many people pay to how long it takes to boot is unwarranted. Assuming that the computer's speed is otherwise satisfactory, it may not be worth worrying about. Most people start their computers once a day or even less frequently. In the overall scheme of things, even a few minutes to start up isn't very important. Personally I power on my computer when I get up in the morning, then go get my coffee. When I come back, it's done booting. I don't know how long it took to boot and I don't care. Also tell us *which* programs start automatically. Note that McAfee, along with Norton, is one of the worst and worst-performing anti-virus programs that exist. That could be a good part of your problem. And you mention scanning for viruses, but you say nothing about what anti-spyware protection you use. Spyware is responsible for a good part of the performance problems you se around. "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. *Which* programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? I found one driver for my creative webcam that I updated not sure what other information to provide. thanks for your help "Shenan Stanley" wrote: Gerald S wrote: could some one please offer some advice on my problem please. I have windows xp home edition which is fully kept up to date, now my computer takes so long to start up, from switching on I get the screen with the loading bar crossing then I get a black screen for 2 whole minutes then I get my desktop with no icons for a further minute all in all it is almost 5 minutes before I can use the computer. any suggestions would be gratefully recieved Windows XP Home Edition... Okay. - Service pack level?... - Running on an 400MHz processor with 64MB memory and a 10GB HDD with less than 50MB free space?... - Last full AntiVirus scan was performed on?... (with?...) - Last full AntiSpyware scan was performed on?... (with?...) - Hardware drivers are all current from the manufacturer of each component (not Microsoft updates)?... - Last disk cleanup and defragmentation was perfomed on what date?... - How many startup programs are loading?... ( In other words - more details, please. ;-) ) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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#17
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my computer is so slow to start
Gerry.
I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: I have re- booted and there does not seem so many errors but the pc is still black screening and taking a good 5 mins to load. below are the warnings and errors Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:38:04 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:54 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:43 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:32 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald You missed this part! Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . Errors two weeks ago are of no interest. To pinpoint a current problem you need to concentrate on current information. Restart your computer and see what errors are reported. They need to appear in the 5 minute time frame. I would dump System Mechanic! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Thank you for this information and I see more than 40 errors. I have chosen one of each type of error. Event Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:40:03 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 3748 ,Logged: Success: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MsiInstallerEvent Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:44:48 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 1344 ,Logged: Failed: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Category: None Event ID: 1013 Date: 21/07/2008 Time: 10:07:35 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No qualifying products found to apply this update For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 36 38 34 36 33 38 39 {6846389 0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4 0010: 33 37 34 2d 38 30 38 45 374-808E 0018: 2d 42 31 32 30 46 38 36 -B120F86 0020: 41 46 35 44 37 7d AF5D7} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 27/07/2008 Time: 14:12:30 User: N/A Computer: MR-08408BD18B88 Description: Faulting application hpqtra08.exe, version 70.0.170.0, faulting module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 68 70 71 ure hpq 0018: 74 72 61 30 38 2e 65 78 tra08.ex 0020: 65 20 37 30 2e 30 2e 31 e 70.0.1 0028: 37 30 2e 30 20 69 6e 20 70.0 in 0030: 68 70 71 63 78 6d 30 38 hpqcxm08 0038: 2e 64 6c 6c 20 37 30 2e .dll 70. 0040: 30 2e 31 37 30 2e 30 20 0.170.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 30 30 34 37 t 000047 0058: 32 38 0d 0a 28.. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 28/07/2008 Time: 07:19:35 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. "Gerry" wrote: What errors appear in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute Gerald S wrote: I have 512 mb ram this is a new problem, the only thing I have changed is the webcam, but if I am honest I can not remember if it was slow starting before i added it or after, I have updated the driver for it, creative vista webcam. "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. |
#18
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my computer is so slow to start
Ken
SMSsystemAnalyzer = System Mechanic! The second reply to your post, which obviously you have not seen! These are the programs I have running HDAShCut Atiptaxx CAMTHINS SOUNDMAN ALCWZRD ALCMTR Delay Mixer McAfeeDataBackup LogOnHook Mcagent Dragdiag NeroCheck Ctfmon SMSsystemAnalyzer TeaTimer HP Digital Imaging HP Photosmart "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. Which programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Ken Blake, MVP wrote: On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote: Ken SMSsystemAnalyzer No comment Ken on this? I would have expected "snake oil" at least G! Sorry, Gerry. I'm lost and don't know what you're referring to. I don't see a reference to SMSsystemAnalyzer in what you quoted below. Besides, I'm not familiar with it. Ken Blake, MVP wrote: On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S wrote: I have 512 mb ram It depends on what apps you run, but for most people that's sufficient, so that's unlikely to be the problem. this is a new problem, the only thing I have changed is the webcam, but if I am honest I can not remember if it was slow starting before i added it or after, I have updated the driver for it, creative vista webcam. You didn't answer the question "Is it just slow in starting or is it slow in everything it does?" My personal view is that the attention many people pay to how long it takes to boot is unwarranted. Assuming that the computer's speed is otherwise satisfactory, it may not be worth worrying about. Most people start their computers once a day or even less frequently. In the overall scheme of things, even a few minutes to start up isn't very important. Personally I power on my computer when I get up in the morning, then go get my coffee. When I come back, it's done booting. I don't know how long it took to boot and I don't care. Also tell us *which* programs start automatically. Note that McAfee, along with Norton, is one of the worst and worst-performing anti-virus programs that exist. That could be a good part of your problem. And you mention scanning for viruses, but you say nothing about what anti-spyware protection you use. Spyware is responsible for a good part of the performance problems you se around. "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. *Which* programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? I found one driver for my creative webcam that I updated not sure what other information to provide. thanks for your help "Shenan Stanley" wrote: Gerald S wrote: could some one please offer some advice on my problem please. I have windows xp home edition which is fully kept up to date, now my computer takes so long to start up, from switching on I get the screen with the loading bar crossing then I get a black screen for 2 whole minutes then I get my desktop with no icons for a further minute all in all it is almost 5 minutes before I can use the computer. any suggestions would be gratefully recieved Windows XP Home Edition... Okay. - Service pack level?... - Running on an 400MHz processor with 64MB memory and a 10GB HDD with less than 50MB free space?... - Last full AntiVirus scan was performed on?... (with?...) - Last full AntiSpyware scan was performed on?... (with?...) - Hardware drivers are all current from the manufacturer of each component (not Microsoft updates)?... - Last disk cleanup and defragmentation was perfomed on what date?... - How many startup programs are loading?... ( In other words - more details, please. ;-) ) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
#19
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my computer is so slow to start
Gerald
Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: I have re- booted and there does not seem so many errors but the pc is still black screening and taking a good 5 mins to load. below are the warnings and errors Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:38:04 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:54 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:43 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:32 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald You missed this part! Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . Errors two weeks ago are of no interest. To pinpoint a current problem you need to concentrate on current information. Restart your computer and see what errors are reported. They need to appear in the 5 minute time frame. I would dump System Mechanic! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Thank you for this information and I see more than 40 errors. I have chosen one of each type of error. Event Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:40:03 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 3748 ,Logged: Success: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MsiInstallerEvent Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:44:48 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 1344 ,Logged: Failed: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Category: None Event ID: 1013 Date: 21/07/2008 Time: 10:07:35 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No qualifying products found to apply this update For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 36 38 34 36 33 38 39 {6846389 0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4 0010: 33 37 34 2d 38 30 38 45 374-808E 0018: 2d 42 31 32 30 46 38 36 -B120F86 0020: 41 46 35 44 37 7d AF5D7} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 27/07/2008 Time: 14:12:30 User: N/A Computer: MR-08408BD18B88 Description: Faulting application hpqtra08.exe, version 70.0.170.0, faulting module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 68 70 71 ure hpq 0018: 74 72 61 30 38 2e 65 78 tra08.ex 0020: 65 20 37 30 2e 30 2e 31 e 70.0.1 0028: 37 30 2e 30 20 69 6e 20 70.0 in 0030: 68 70 71 63 78 6d 30 38 hpqcxm08 0038: 2e 64 6c 6c 20 37 30 2e .dll 70. 0040: 30 2e 31 37 30 2e 30 20 0.170.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 30 30 34 37 t 000047 0058: 32 38 0d 0a 28.. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 28/07/2008 Time: 07:19:35 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. "Gerry" wrote: What errors appear in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute Gerald S wrote: I have 512 mb ram this is a new problem, the only thing I have changed is the webcam, but if I am honest I can not remember if it was slow starting before i added it or after, I have updated the driver for it, creative vista webcam. "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. |
#20
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my computer is so slow to start
Gerr,
I have dont as you suggested, changed the start up to manual rebooted and checked the event viewer, the appears to be no errors in either application or system on the last boot, however the start up is exactly the same length of time, I thought you had it there. thanks for you help to date it really is appreciated. "Gerry" wrote: Gerald Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: I have re- booted and there does not seem so many errors but the pc is still black screening and taking a good 5 mins to load. below are the warnings and errors Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:38:04 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:54 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:43 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:32 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald You missed this part! Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . Errors two weeks ago are of no interest. To pinpoint a current problem you need to concentrate on current information. Restart your computer and see what errors are reported. They need to appear in the 5 minute time frame. I would dump System Mechanic! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Thank you for this information and I see more than 40 errors. I have chosen one of each type of error. Event Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:40:03 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 3748 ,Logged: Success: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MsiInstallerEvent Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:44:48 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 1344 ,Logged: Failed: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Category: None Event ID: 1013 Date: 21/07/2008 Time: 10:07:35 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No qualifying products found to apply this update For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 36 38 34 36 33 38 39 {6846389 0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4 0010: 33 37 34 2d 38 30 38 45 374-808E 0018: 2d 42 31 32 30 46 38 36 -B120F86 0020: 41 46 35 44 37 7d AF5D7} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 27/07/2008 Time: 14:12:30 User: N/A Computer: MR-08408BD18B88 Description: Faulting application hpqtra08.exe, version 70.0.170.0, faulting module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 68 70 71 ure hpq 0018: 74 72 61 30 38 2e 65 78 tra08.ex 0020: 65 20 37 30 2e 30 2e 31 e 70.0.1 0028: 37 30 2e 30 20 69 6e 20 70.0 in 0030: 68 70 71 63 78 6d 30 38 hpqcxm08 0038: 2e 64 6c 6c 20 37 30 2e .dll 70. 0040: 30 2e 31 37 30 2e 30 20 0.170.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 30 30 34 37 t 000047 0058: 32 38 0d 0a 28.. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 28/07/2008 Time: 07:19:35 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. "Gerry" wrote: What errors appear in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. |
#21
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my computer is so slow to start
On Tue, 29 Jul 2008 06:31:55 +0100, "Gerry" wrote:
Ken SMSsystemAnalyzer = System Mechanic! The second reply to your post, which obviously you have not seen! Thanks, Gerry. Yes, System Mechanic would be a very good think to get rid of. Getting rid of it might or might not help him with his current problem, but getting rid of it would certainly help prevent future problems. And yes, System Mechanic, and all such programs, are nothing but snake oil. They do nothing useful and are far more likely to hurt you than help you. These are the programs I have running HDAShCut Atiptaxx CAMTHINS SOUNDMAN ALCWZRD ALCMTR Delay Mixer McAfeeDataBackup LogOnHook Mcagent Dragdiag NeroCheck Ctfmon SMSsystemAnalyzer TeaTimer HP Digital Imaging HP Photosmart "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. Which programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Ken Blake, MVP wrote: On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote: Ken SMSsystemAnalyzer No comment Ken on this? I would have expected "snake oil" at least G! Sorry, Gerry. I'm lost and don't know what you're referring to. I don't see a reference to SMSsystemAnalyzer in what you quoted below. Besides, I'm not familiar with it. Ken Blake, MVP wrote: On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S wrote: I have 512 mb ram It depends on what apps you run, but for most people that's sufficient, so that's unlikely to be the problem. this is a new problem, the only thing I have changed is the webcam, but if I am honest I can not remember if it was slow starting before i added it or after, I have updated the driver for it, creative vista webcam. You didn't answer the question "Is it just slow in starting or is it slow in everything it does?" My personal view is that the attention many people pay to how long it takes to boot is unwarranted. Assuming that the computer's speed is otherwise satisfactory, it may not be worth worrying about. Most people start their computers once a day or even less frequently. In the overall scheme of things, even a few minutes to start up isn't very important. Personally I power on my computer when I get up in the morning, then go get my coffee. When I come back, it's done booting. I don't know how long it took to boot and I don't care. Also tell us *which* programs start automatically. Note that McAfee, along with Norton, is one of the worst and worst-performing anti-virus programs that exist. That could be a good part of your problem. And you mention scanning for viruses, but you say nothing about what anti-spyware protection you use. Spyware is responsible for a good part of the performance problems you se around. "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. *Which* programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? I found one driver for my creative webcam that I updated not sure what other information to provide. thanks for your help "Shenan Stanley" wrote: Gerald S wrote: could some one please offer some advice on my problem please. I have windows xp home edition which is fully kept up to date, now my computer takes so long to start up, from switching on I get the screen with the loading bar crossing then I get a black screen for 2 whole minutes then I get my desktop with no icons for a further minute all in all it is almost 5 minutes before I can use the computer. any suggestions would be gratefully recieved Windows XP Home Edition... Okay. - Service pack level?... - Running on an 400MHz processor with 64MB memory and a 10GB HDD with less than 50MB free space?... - Last full AntiVirus scan was performed on?... (with?...) - Last full AntiSpyware scan was performed on?... (with?...) - Hardware drivers are all current from the manufacturer of each component (not Microsoft updates)?... - Last disk cleanup and defragmentation was perfomed on what date?... - How many startup programs are loading?... ( In other words - more details, please. ;-) ) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
#22
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my computer is so slow to start
Gerald
Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? I would be interested in seeing a Disk Defragmenter report. Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us The underling principle on which this method is founded is that you restrict what loads when you restart your computer adding back one item at a time until the error occurs. The last item you add back is the application causing the problem. This approach may not reveal the cause of the problem as not all start up items are revealed by msconfig. If this arises there is a further programme which can be used but let's see if clean booting identifies the problem application. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerr, I have dont as you suggested, changed the start up to manual rebooted and checked the event viewer, the appears to be no errors in either application or system on the last boot, however the start up is exactly the same length of time, I thought you had it there. thanks for you help to date it really is appreciated. "Gerry" wrote: Gerald Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: I have re- booted and there does not seem so many errors but the pc is still black screening and taking a good 5 mins to load. below are the warnings and errors Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:38:04 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:54 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:43 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:32 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald You missed this part! Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . Errors two weeks ago are of no interest. To pinpoint a current problem you need to concentrate on current information. Restart your computer and see what errors are reported. They need to appear in the 5 minute time frame. I would dump System Mechanic! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Thank you for this information and I see more than 40 errors. I have chosen one of each type of error. Event Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:40:03 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 3748 ,Logged: Success: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MsiInstallerEvent Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:44:48 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 1344 ,Logged: Failed: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Category: None Event ID: 1013 Date: 21/07/2008 Time: 10:07:35 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No qualifying products found to apply this update For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 36 38 34 36 33 38 39 {6846389 0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4 0010: 33 37 34 2d 38 30 38 45 374-808E 0018: 2d 42 31 32 30 46 38 36 -B120F86 0020: 41 46 35 44 37 7d AF5D7} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 27/07/2008 Time: 14:12:30 User: N/A Computer: MR-08408BD18B88 Description: Faulting application hpqtra08.exe, version 70.0.170.0, faulting module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 68 70 71 ure hpq 0018: 74 72 61 30 38 2e 65 78 tra08.ex 0020: 65 20 37 30 2e 30 2e 31 e 70.0.1 0028: 37 30 2e 30 20 69 6e 20 70.0 in 0030: 68 70 71 63 78 6d 30 38 hpqcxm08 0038: 2e 64 6c 6c 20 37 30 2e .dll 70. 0040: 30 2e 31 37 30 2e 30 20 0.170.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 30 30 34 37 t 000047 0058: 32 38 0d 0a 28.. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 28/07/2008 Time: 07:19:35 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. "Gerry" wrote: What errors appear in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. |
#23
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my computer is so slow to start
Gerry,
you must have the patience of a saint. Total.528016 Limit. 1528284 Peak. 578416 There are no yellow question marks in device manager. I have done the clean boot method also followed step for of that and un checked "Load System Services" My disc deframenter keeps giving me the message that is is not responding. I am unable to give you that report. from all my restarts on following these instructions, I have checked the error logs and i have posted these below, if they shed any light on the problem. cor I will be an expert of finding my way round a computer before long, if I wasnt so long in the tooth. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 29/07/2008 Time: 19:39:28 User: NT AUTHORITY\SYSTEM Computer: MR-08408BD18B88 Description: Windows saved user MR-08408BD18B88\G Stubbs registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:15:28 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:15:12 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:14:13 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:13:58 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 29/07/2008 Time: 19:46:37 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service McMSCSvc with arguments "" in order to run the server: {03082469-BA75-44A5-89CB-D187F313E572} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? I would be interested in seeing a Disk Defragmenter report. Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us The underling principle on which this method is founded is that you restrict what loads when you restart your computer adding back one item at a time until the error occurs. The last item you add back is the application causing the problem. This approach may not reveal the cause of the problem as not all start up items are revealed by msconfig. If this arises there is a further programme which can be used but let's see if clean booting identifies the problem application. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerr, I have dont as you suggested, changed the start up to manual rebooted and checked the event viewer, the appears to be no errors in either application or system on the last boot, however the start up is exactly the same length of time, I thought you had it there. thanks for you help to date it really is appreciated. "Gerry" wrote: Gerald Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: I have re- booted and there does not seem so many errors but the pc is still black screening and taking a good 5 mins to load. below are the warnings and errors Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:38:04 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:54 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:43 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:32 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald You missed this part! Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . Errors two weeks ago are of no interest. To pinpoint a current problem you need to concentrate on current information. Restart your computer and see what errors are reported. They need to appear in the 5 minute time frame. I would dump System Mechanic! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Thank you for this information and I see more than 40 errors. I have chosen one of each type of error. Event Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:40:03 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 3748 ,Logged: Success: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MsiInstallerEvent Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:44:48 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 1344 ,Logged: Failed: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Category: None Event ID: 1013 Date: 21/07/2008 Time: 10:07:35 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No qualifying products found to apply this update For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 36 38 34 36 33 38 39 {6846389 0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4 0010: 33 37 34 2d 38 30 38 45 374-808E 0018: 2d 42 31 32 30 46 38 36 -B120F86 0020: 41 46 35 44 37 7d AF5D7} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 27/07/2008 Time: 14:12:30 User: N/A Computer: MR-08408BD18B88 Description: Faulting application hpqtra08.exe, version 70.0.170.0, faulting module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 68 70 71 ure hpq |
#24
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my computer is so slow to start
Gerald
What is the precise version of McAfee you have? McAfee does require a fair amount of memory. You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? After trying the Clean Boot method did you reset the system to boot in normal mode? Steps to configure Windows to use a Normal startup state 1.Click Start, click Run, type msconfig, and then click OK. The System Configuration Utility dialog box appears. 2.Click the General tab, click Normal Startup - load all device drivers and services, and then click OK. 3.When you are prompted, click Restart to restart the computer. You need to be able to get Disk Defragmenter to work. Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty your Recycle Bin and Remove Temporary Internet Files. Also select Start, All Programs, accessories, System Tools, Disk CleanUp, More Options, System Restore and remove all but the latest System Restore point. Run Disk Defragmenter. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry, you must have the patience of a saint. Total.528016 Limit. 1528284 Peak. 578416 There are no yellow question marks in device manager. I have done the clean boot method also followed step for of that and un checked "Load System Services" My disc deframenter keeps giving me the message that is is not responding. I am unable to give you that report. from all my restarts on following these instructions, I have checked the error logs and i have posted these below, if they shed any light on the problem. cor I will be an expert of finding my way round a computer before long, if I wasnt so long in the tooth. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 29/07/2008 Time: 19:39:28 User: NT AUTHORITY\SYSTEM Computer: MR-08408BD18B88 Description: Windows saved user MR-08408BD18B88\G Stubbs registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:15:28 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:15:12 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:14:13 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:13:58 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 29/07/2008 Time: 19:46:37 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service McMSCSvc with arguments "" in order to run the server: {03082469-BA75-44A5-89CB-D187F313E572} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? I would be interested in seeing a Disk Defragmenter report. Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us The underling principle on which this method is founded is that you restrict what loads when you restart your computer adding back one item at a time until the error occurs. The last item you add back is the application causing the problem. This approach may not reveal the cause of the problem as not all start up items are revealed by msconfig. If this arises there is a further programme which can be used but let's see if clean booting identifies the problem application. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerr, I have dont as you suggested, changed the start up to manual rebooted and checked the event viewer, the appears to be no errors in either application or system on the last boot, however the start up is exactly the same length of time, I thought you had it there. thanks for you help to date it really is appreciated. "Gerry" wrote: Gerald Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: I have re- booted and there does not seem so many errors but the pc is still black screening and taking a good 5 mins to load. below are the warnings and errors Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:38:04 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:54 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:43 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 28/07/2008 Time: 20:37:32 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service usnjsvc with arguments "" in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald You missed this part! Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . Errors two weeks ago are of no interest. To pinpoint a current problem you need to concentrate on current information. Restart your computer and see what errors are reported. They need to appear in the 5 minute time frame. I would dump System Mechanic! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Thank you for this information and I see more than 40 errors. I have chosen one of each type of error. Event Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:40:03 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 3748 ,Logged: Success: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MsiInstallerEvent Type: Error Event Source: VBRuntime Event Category: None Event ID: 1 Date: 13/07/2008 Time: 14:44:48 User: N/A Computer: MR-08408BD18B88 Description: The VB Application identified by the event source logged this Application MSICUU: Thread ID: 1344 ,Logged: Failed: C:\Program Files\Windows Installer Clean Up\msizap.exe TW! {FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Category: None Event ID: 1013 Date: 21/07/2008 Time: 10:07:35 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No qualifying products found to apply this update For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 36 38 34 36 33 38 39 {6846389 0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4 0010: 33 37 34 2d 38 30 38 45 374-808E 0018: 2d 42 31 32 30 46 38 36 -B120F86 0020: 41 46 35 44 37 7d AF5D7} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 27/07/2008 Time: 14:12:30 User: N/A Computer: MR-08408BD18B88 Description: Faulting application hpqtra08.exe, version 70.0.170.0, faulting module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 68 70 71 ure hpq |
#25
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my computer is so slow to start
"Gerald S" wrote in message
... Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. McAfee is the reason your PC is slow to start (I'll bet it is configured to scan certain things every time you boot up). Uninstall it (removing every trace) and you will notice a big improvement). And since McAfee tends to keep its hooks in the OS (like Norton), you will need to run the special removal tool (MCPR.exe): http://service.mcafee.com/FAQDocumen...107083&lc=1033 Replace with something much lighter like Avast. Free version available: http://www.avast.com/eng/download-avast-home.html Choose the cutom installation because email scanning (Internet Mail and Outlook/Exchange) is redundant and resource-consuming. Good luck. |
#26
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my computer is so slow to start
Ken / Gerry,
Thank you for this information, I will be dumping the snake in the works and uninstall system machanic as soon as I get in from work today, however this had a pop up blocker with it and I never ever got bothered with pop ups, is there something else I can use to replace it. many thanks for the support "Ken Blake, MVP" wrote: On Tue, 29 Jul 2008 06:31:55 +0100, "Gerry" wrote: Ken SMSsystemAnalyzer = System Mechanic! The second reply to your post, which obviously you have not seen! Thanks, Gerry. Yes, System Mechanic would be a very good think to get rid of. Getting rid of it might or might not help him with his current problem, but getting rid of it would certainly help prevent future problems. And yes, System Mechanic, and all such programs, are nothing but snake oil. They do nothing useful and are far more likely to hurt you than help you. These are the programs I have running HDAShCut Atiptaxx CAMTHINS SOUNDMAN ALCWZRD ALCMTR Delay Mixer McAfeeDataBackup LogOnHook Mcagent Dragdiag NeroCheck Ctfmon SMSsystemAnalyzer TeaTimer HP Digital Imaging HP Photosmart "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. Which programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Ken Blake, MVP wrote: On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote: Ken SMSsystemAnalyzer No comment Ken on this? I would have expected "snake oil" at least G! Sorry, Gerry. I'm lost and don't know what you're referring to. I don't see a reference to SMSsystemAnalyzer in what you quoted below. Besides, I'm not familiar with it. Ken Blake, MVP wrote: On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S wrote: I have 512 mb ram It depends on what apps you run, but for most people that's sufficient, so that's unlikely to be the problem. this is a new problem, the only thing I have changed is the webcam, but if I am honest I can not remember if it was slow starting before i added it or after, I have updated the driver for it, creative vista webcam. You didn't answer the question "Is it just slow in starting or is it slow in everything it does?" My personal view is that the attention many people pay to how long it takes to boot is unwarranted. Assuming that the computer's speed is otherwise satisfactory, it may not be worth worrying about. Most people start their computers once a day or even less frequently. In the overall scheme of things, even a few minutes to start up isn't very important. Personally I power on my computer when I get up in the morning, then go get my coffee. When I come back, it's done booting. I don't know how long it took to boot and I don't care. Also tell us *which* programs start automatically. Note that McAfee, along with Norton, is one of the worst and worst-performing anti-virus programs that exist. That could be a good part of your problem. And you mention scanning for viruses, but you say nothing about what anti-spyware protection you use. Spyware is responsible for a good part of the performance problems you se around. "Ken Blake, MVP" wrote: On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S wrote: Apologies for not supplying enough details. Windows XP home edition service pack 2 (build 2600) 3.20 gigahertz intel pentium 4 250.05 gb usable hard drive capacity 233.06 gb hard drive free space antivirus full scan with McAfee today. defraged and disk clean up performed this last weekend. msconfig tells me there are 18 programs starting up The number of autostarting programs is not important. *Which* programs they are is what's important. How much RAM do you have? Is this behavior new, or has it always been slow to start? If it's new, what have you changed recently? Is it just slow in starting or is it slow in everything it does? I found one driver for my creative webcam that I updated not sure what other information to provide. thanks for your help "Shenan Stanley" wrote: Gerald S wrote: could some one please offer some advice on my problem please. I have windows xp home edition which is fully kept up to date, now my computer takes so long to start up, from switching on I get the screen with the loading bar crossing then I get a black screen for 2 whole minutes then I get my desktop with no icons for a further minute all in all it is almost 5 minutes before I can use the computer. any suggestions would be gratefully recieved Windows XP Home Edition... Okay. - Service pack level?... - Running on an 400MHz processor with 64MB memory and a 10GB HDD with less than 50MB free space?... - Last full AntiVirus scan was performed on?... (with?...) - Last full AntiSpyware scan was performed on?... (with?...) - Hardware drivers are all current from the manufacturer of each component (not Microsoft updates)?... - Last disk cleanup and defragmentation was perfomed on what date?... - How many startup programs are loading?... ( In other words - more details, please. ;-) ) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
#27
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my computer is so slow to start
Gerry,
dfrgntfs.exe 74,464 TeaTimer.exe 33,012 Mcshield. exe 28,340 SkypePM exe 20,728 Skype. exe 31,320 svchost.exe 15,520 I hope these are the fiqures you meant ? I managed to do a disc deframent even though it did say the volume did not need doing, however it appears that when I want to veiw the report this is when the program stops responding, so I am unable to veiw report,s also have the message some files on this volume could not be defragmented. The system restore memory got completley wiped when I preformed the clean boot up yesterday, I did put the settings back to start up in normal mode after completion of the test. McAfee. I now have the problem that it is working and protecting, but for some reason when I try to open it it does not appear, I get the opening flash shot and then it does not open, so I am unable to give you the information on which version it is, I know it runs out next month but is fully up to date. System Mechanic has now been uninstalled as per the recomendations, I try to listen to good advice and take heed, this used to have a pop up blocker accociated with it and as I never got bothered with any pop ups I thought it was good. should I now buy something else to use? regards Gerald "Gerry" wrote: Gerald What is the precise version of McAfee you have? McAfee does require a fair amount of memory. You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? After trying the Clean Boot method did you reset the system to boot in normal mode? Steps to configure Windows to use a Normal startup state 1.Click Start, click Run, type msconfig, and then click OK. The System Configuration Utility dialog box appears. 2.Click the General tab, click Normal Startup - load all device drivers and services, and then click OK. 3.When you are prompted, click Restart to restart the computer. You need to be able to get Disk Defragmenter to work. Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty your Recycle Bin and Remove Temporary Internet Files. Also select Start, All Programs, accessories, System Tools, Disk CleanUp, More Options, System Restore and remove all but the latest System Restore point. Run Disk Defragmenter. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry, you must have the patience of a saint. Total.528016 Limit. 1528284 Peak. 578416 There are no yellow question marks in device manager. I have done the clean boot method also followed step for of that and un checked "Load System Services" My disc deframenter keeps giving me the message that is is not responding. I am unable to give you that report. from all my restarts on following these instructions, I have checked the error logs and i have posted these below, if they shed any light on the problem. cor I will be an expert of finding my way round a computer before long, if I wasnt so long in the tooth. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 29/07/2008 Time: 19:39:28 User: NT AUTHORITY\SYSTEM Computer: MR-08408BD18B88 Description: Windows saved user MR-08408BD18B88\G Stubbs registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:15:28 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:15:12 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:14:13 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:13:58 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 29/07/2008 Time: 19:46:37 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service McMSCSvc with arguments "" in order to run the server: {03082469-BA75-44A5-89CB-D187F313E572} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? I would be interested in seeing a Disk Defragmenter report. Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us The underling principle on which this method is founded is that you restrict what loads when you restart your computer adding back one item at a time until the error occurs. The last item you add back is the application causing the problem. This approach may not reveal the cause of the problem as not all start up items are revealed by msconfig. If this arises there is a further programme which can be used but let's see if clean booting identifies the problem application. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerr, I have dont as you suggested, changed the start up to manual rebooted and checked the event viewer, the appears to be no errors in either application or system on the last boot, however the start up is exactly the same length of time, I thought you had it there. thanks for you help to date it really is appreciated. "Gerry" wrote: Gerald Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- |
#28
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my computer is so slow to start
Gerald
dfrgntfs.exe -that this should appear in your list with such a high figure is a surprise. How often do you run Disk CleanUp and Disk Defragmenter? Mcshield. exe =McAfee. When the subscription expires I would opt for a freeware anti-virus with a smaller footprint. Skype. This could be part of your problem. There are known memory leaks associated with skype. Stop it loading at start up reboot and observe for effect. Autoruns lists additional start-up items to those you have seen in msconfig. http://www.microsoft.com/technet/sys.../Autoruns.mspx With Autoruns you can uncheck an item, which disables it from starting, or you can can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry. Another useful feature of the programme is that you can right click an item and select Search Online to get information about the item selected. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry, dfrgntfs.exe 74,464 TeaTimer.exe 33,012 Mcshield. exe 28,340 SkypePM exe 20,728 Skype. exe 31,320 svchost.exe 15,520 I hope these are the fiqures you meant ? I managed to do a disc deframent even though it did say the volume did not need doing, however it appears that when I want to veiw the report this is when the program stops responding, so I am unable to veiw report,s also have the message some files on this volume could not be defragmented. The system restore memory got completley wiped when I preformed the clean boot up yesterday, I did put the settings back to start up in normal mode after completion of the test. McAfee. I now have the problem that it is working and protecting, but for some reason when I try to open it it does not appear, I get the opening flash shot and then it does not open, so I am unable to give you the information on which version it is, I know it runs out next month but is fully up to date. System Mechanic has now been uninstalled as per the recomendations, I try to listen to good advice and take heed, this used to have a pop up blocker accociated with it and as I never got bothered with any pop ups I thought it was good. should I now buy something else to use? regards Gerald "Gerry" wrote: Gerald What is the precise version of McAfee you have? McAfee does require a fair amount of memory. You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? After trying the Clean Boot method did you reset the system to boot in normal mode? Steps to configure Windows to use a Normal startup state 1.Click Start, click Run, type msconfig, and then click OK. The System Configuration Utility dialog box appears. 2.Click the General tab, click Normal Startup - load all device drivers and services, and then click OK. 3.When you are prompted, click Restart to restart the computer. You need to be able to get Disk Defragmenter to work. Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty your Recycle Bin and Remove Temporary Internet Files. Also select Start, All Programs, accessories, System Tools, Disk CleanUp, More Options, System Restore and remove all but the latest System Restore point. Run Disk Defragmenter. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry, you must have the patience of a saint. Total.528016 Limit. 1528284 Peak. 578416 There are no yellow question marks in device manager. I have done the clean boot method also followed step for of that and un checked "Load System Services" My disc deframenter keeps giving me the message that is is not responding. I am unable to give you that report. from all my restarts on following these instructions, I have checked the error logs and i have posted these below, if they shed any light on the problem. cor I will be an expert of finding my way round a computer before long, if I wasnt so long in the tooth. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 29/07/2008 Time: 19:39:28 User: NT AUTHORITY\SYSTEM Computer: MR-08408BD18B88 Description: Windows saved user MR-08408BD18B88\G Stubbs registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:15:28 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:15:12 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:14:13 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:13:58 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 29/07/2008 Time: 19:46:37 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service McMSCSvc with arguments "" in order to run the server: {03082469-BA75-44A5-89CB-D187F313E572} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? I would be interested in seeing a Disk Defragmenter report. Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us The underling principle on which this method is founded is that you restrict what loads when you restart your computer adding back one item at a time until the error occurs. The last item you add back is the application causing the problem. This approach may not reveal the cause of the problem as not all start up items are revealed by msconfig. If this arises there is a further programme which can be used but let's see if clean booting identifies the problem application. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerr, I have dont as you suggested, changed the start up to manual rebooted and checked the event viewer, the appears to be no errors in either application or system on the last boot, however the start up is exactly the same length of time, I thought you had it there. thanks for you help to date it really is appreciated. "Gerry" wrote: Gerald Change the start-up type for the "Messenger Sharing USN Journal Reader service" to manual. Start, Control Panel, Administrative Tools, Services. Right click on "Messenger Sharing USN Journal Reader service", select Properties, General tab and using the scroll change the Start-Up type to manual and click on Apply and OK. Restart the computer. Does the computer boot quicker? Is there still an error in Event Viewer for the latest boot? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry. I have followed your instructions, and I have found "Messenger Sharing USN Journal Reader service" and under the general tab this is disabled, could this be the problem ? and I do use live messenger. thanks so much for your patience and help "Gerry" wrote: Gerald What is the status of "Messenger Sharing USN Journal Reader service"? Start, Control Panel, Administrative Tools, Services. Is it listed? Windows Live Messenger is looking for it during the boot process and not managing to start the Service. Do you use Windows Live Messenger? -- |
#29
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my computer is so slow to start
Gerry,
Advice noted on the McAfee, and with only 1 month subscription left I will do it asap. and recomendations on which freeware option to use, AVG ??? maybe. Skype does not run on start up, I was using it when taking the information down. I dont not defrag or clean the disk that often, but have done it a few times over the weekend while having the boot up problem, and maybe system mechanic did some of it on a shedule weekly, I am not sure I know I use to see it doing something weekly, but I have now removed the program all together. I am not sure what I would un-check even if i were to see it, as I do not understand what things do or what they are for. but i have saved the link page you included and I may be brave enough one day to try it. I am a pure amateur but I do try to sort things out. kindest regards Gerald "Gerry" wrote: Gerald dfrgntfs.exe -that this should appear in your list with such a high figure is a surprise. How often do you run Disk CleanUp and Disk Defragmenter? Mcshield. exe =McAfee. When the subscription expires I would opt for a freeware anti-virus with a smaller footprint. Skype. This could be part of your problem. There are known memory leaks associated with skype. Stop it loading at start up reboot and observe for effect. Autoruns lists additional start-up items to those you have seen in msconfig. http://www.microsoft.com/technet/sys.../Autoruns.mspx With Autoruns you can uncheck an item, which disables it from starting, or you can can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry. Another useful feature of the programme is that you can right click an item and select Search Online to get information about the item selected. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry, dfrgntfs.exe 74,464 TeaTimer.exe 33,012 Mcshield. exe 28,340 SkypePM exe 20,728 Skype. exe 31,320 svchost.exe 15,520 I hope these are the fiqures you meant ? I managed to do a disc deframent even though it did say the volume did not need doing, however it appears that when I want to veiw the report this is when the program stops responding, so I am unable to veiw report,s also have the message some files on this volume could not be defragmented. The system restore memory got completley wiped when I preformed the clean boot up yesterday, I did put the settings back to start up in normal mode after completion of the test. McAfee. I now have the problem that it is working and protecting, but for some reason when I try to open it it does not appear, I get the opening flash shot and then it does not open, so I am unable to give you the information on which version it is, I know it runs out next month but is fully up to date. System Mechanic has now been uninstalled as per the recomendations, I try to listen to good advice and take heed, this used to have a pop up blocker accociated with it and as I never got bothered with any pop ups I thought it was good. should I now buy something else to use? regards Gerald "Gerry" wrote: Gerald What is the precise version of McAfee you have? McAfee does require a fair amount of memory. You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? After trying the Clean Boot method did you reset the system to boot in normal mode? Steps to configure Windows to use a Normal startup state 1.Click Start, click Run, type msconfig, and then click OK. The System Configuration Utility dialog box appears. 2.Click the General tab, click Normal Startup - load all device drivers and services, and then click OK. 3.When you are prompted, click Restart to restart the computer. You need to be able to get Disk Defragmenter to work. Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty your Recycle Bin and Remove Temporary Internet Files. Also select Start, All Programs, accessories, System Tools, Disk CleanUp, More Options, System Restore and remove all but the latest System Restore point. Run Disk Defragmenter. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerald S wrote: Gerry, you must have the patience of a saint. Total.528016 Limit. 1528284 Peak. 578416 There are no yellow question marks in device manager. I have done the clean boot method also followed step for of that and un checked "Load System Services" My disc deframenter keeps giving me the message that is is not responding. I am unable to give you that report. from all my restarts on following these instructions, I have checked the error logs and i have posted these below, if they shed any light on the problem. cor I will be an expert of finding my way round a computer before long, if I wasnt so long in the tooth. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 29/07/2008 Time: 19:39:28 User: NT AUTHORITY\SYSTEM Computer: MR-08408BD18B88 Description: Windows saved user MR-08408BD18B88\G Stubbs registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:15:28 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:15:12 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 29/07/2008 Time: 19:14:13 User: N/A Computer: MR-08408BD18B88 Description: Fault bucket 126818269. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 32 36 38 31 38 32 36 12681826 0010: 39 0d 0a 9.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 29/07/2008 Time: 19:13:58 User: N/A Computer: MR-08408BD18B88 Description: Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 6d 63 2e 65 78 mmc.ex 0018: 65 20 35 2e 31 2e 32 36 e 5.1.26 0020: 30 30 2e 32 31 38 30 20 00.2180 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 29/07/2008 Time: 19:46:37 User: MR-08408BD18B88\G Stubbs Computer: MR-08408BD18B88 Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service McMSCSvc with arguments "" in order to run the server: {03082469-BA75-44A5-89CB-D187F313E572} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Gerald Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? I would be interested in seeing a Disk Defragmenter report. Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us The underling principle on which this method is founded is that you restrict what loads when you restart your computer adding back one item at a time until the error occurs. The last item you add back is the application causing the problem. This approach may not reveal the cause of the problem as not all start up items are revealed by msconfig. If this arises there is a further programme which can be used but let's see if clean booting identifies the problem application. -- |
#30
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my computer is so slow to start
"Gerald S" wrote in message ... Gerry, Advice noted on the McAfee, and with only 1 month subscription left I will do it asap. and recomendations on which freeware option to use, AVG ??? maybe. snip On my home PCs I've recently moved from AVG to Avast's and Avira's free offerings. I didn't like the changes Grisoft brought in in the move from 7.5 to 8. Having got bitten by a virus that was missed by AVG (just before the move, which I was going to make anyway), I now also use TotalVirus fairly often - for free you can upload a file up to 10Mb IIRC and it'll be checked by some 35 up-to-date AV programs. (I checked the offending file and its payload was missed by quite a few products, including (surprisingly) Eset's NOD32, which is the one I'd always said I'd get if I ever paid for virus protection.) snip |
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