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Print Spooler Subsystem Error



 
 
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  #1  
Old May 27th 10, 12:59 PM posted to microsoft.public.windowsxp.print_fax
BK
external usenet poster
 
Posts: 47
Default Print Spooler Subsystem Error

Using Windows XP on both our desktop unit and our laptop. Also using a
wireless router. Both systems have been able to print to the HP DeskJet
that was directly connected to the desktop system.

Just bought a new HP DeskJet D2680 and installed it on the desktop unit.
Successfully added the printer to the laptop. When trying to print from the
laptop, the message we get is that the Spooler subsystem app has encountered
a problem and needs to close. Nothing seems to fix this problem.

We attached the HP DeskJet directly to the laptop and it prints just fine.
Cannot seem to fix the Spooler subsystem error.

Anyone know how to fix this problem?


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  #2  
Old June 1st 10, 03:38 PM posted to microsoft.public.windowsxp.print_fax
Alan Morris [MSFT]
external usenet poster
 
Posts: 783
Default Print Spooler Subsystem Error

Most likely the new print drivers are corrupting the spooler process memory
causing the abnormal termination or a conflict between the older HP drivers
and the newer drivers.

See if there is a newer driver for the old printer.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"BK" wrote in message
...
Using Windows XP on both our desktop unit and our laptop. Also using a
wireless router. Both systems have been able to print to the HP DeskJet
that was directly connected to the desktop system.

Just bought a new HP DeskJet D2680 and installed it on the desktop unit.
Successfully added the printer to the laptop. When trying to print from
the laptop, the message we get is that the Spooler subsystem app has
encountered a problem and needs to close. Nothing seems to fix this
problem.

We attached the HP DeskJet directly to the laptop and it prints just fine.
Cannot seem to fix the Spooler subsystem error.

Anyone know how to fix this problem?



  #3  
Old June 1st 10, 03:38 PM posted to microsoft.public.windowsxp.print_fax
Alan Morris [MSFT]
external usenet poster
 
Posts: 783
Default Print Spooler Subsystem Error

Most likely the new print drivers are corrupting the spooler process memory
causing the abnormal termination or a conflict between the older HP drivers
and the newer drivers.

See if there is a newer driver for the old printer.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"BK" wrote in message
...
Using Windows XP on both our desktop unit and our laptop. Also using a
wireless router. Both systems have been able to print to the HP DeskJet
that was directly connected to the desktop system.

Just bought a new HP DeskJet D2680 and installed it on the desktop unit.
Successfully added the printer to the laptop. When trying to print from
the laptop, the message we get is that the Spooler subsystem app has
encountered a problem and needs to close. Nothing seems to fix this
problem.

We attached the HP DeskJet directly to the laptop and it prints just fine.
Cannot seem to fix the Spooler subsystem error.

Anyone know how to fix this problem?



  #4  
Old June 2nd 10, 12:50 PM posted to microsoft.public.windowsxp.print_fax
BK
external usenet poster
 
Posts: 47
Default Print Spooler Subsystem Error

I actually deleted the old printer before installing the new printer.
Would that have also deleted the drivers for the old printer? If not, where
would I find those drivers for the old printer so that I can delete them?



"Alan Morris [MSFT]" wrote in message
...
Most likely the new print drivers are corrupting the spooler process
memory causing the abnormal termination or a conflict between the older HP
drivers and the newer drivers.

See if there is a newer driver for the old printer.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no
rights.

"BK" wrote in message
...
Using Windows XP on both our desktop unit and our laptop. Also using a
wireless router. Both systems have been able to print to the HP DeskJet
that was directly connected to the desktop system.

Just bought a new HP DeskJet D2680 and installed it on the desktop unit.
Successfully added the printer to the laptop. When trying to print from
the laptop, the message we get is that the Spooler subsystem app has
encountered a problem and needs to close. Nothing seems to fix this
problem.

We attached the HP DeskJet directly to the laptop and it prints just
fine. Cannot seem to fix the Spooler subsystem error.

Anyone know how to fix this problem?





  #5  
Old June 2nd 10, 12:50 PM posted to microsoft.public.windowsxp.print_fax
BK
external usenet poster
 
Posts: 47
Default Print Spooler Subsystem Error

I actually deleted the old printer before installing the new printer.
Would that have also deleted the drivers for the old printer? If not, where
would I find those drivers for the old printer so that I can delete them?



"Alan Morris [MSFT]" wrote in message
...
Most likely the new print drivers are corrupting the spooler process
memory causing the abnormal termination or a conflict between the older HP
drivers and the newer drivers.

See if there is a newer driver for the old printer.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no
rights.

"BK" wrote in message
...
Using Windows XP on both our desktop unit and our laptop. Also using a
wireless router. Both systems have been able to print to the HP DeskJet
that was directly connected to the desktop system.

Just bought a new HP DeskJet D2680 and installed it on the desktop unit.
Successfully added the printer to the laptop. When trying to print from
the laptop, the message we get is that the Spooler subsystem app has
encountered a problem and needs to close. Nothing seems to fix this
problem.

We attached the HP DeskJet directly to the laptop and it prints just
fine. Cannot seem to fix the Spooler subsystem error.

Anyone know how to fix this problem?





  #6  
Old January 21st 11, 02:55 PM
rusty_theron11 rusty_theron11 is offline
banned
 
First recorded activity by PCbanter: Jan 2011
Posts: 7
Default

Check your all connectors attached with system and printer
replug them, hope every thing will be okay
 




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