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#1
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Outlook 365 has MAPI issues
Hi All,
I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. |
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#2
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Outlook 365 has MAPI issues
On 12/09/2015 01:54 PM, T wrote:
Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. http://www.infoworld.com/article/301...look-2010.html |
#3
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Outlook 365 has MAPI issues
That's botched situation
"T" escreveu na mensagem ... On 12/09/2015 01:54 PM, T wrote: Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. http://www.infoworld.com/article/301...look-2010.html |
#4
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Outlook 365 has MAPI issues
On 12/09/2015 01:54 PM, T wrote:
Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. It turned out that he was running 32 bit office 365 on a 64 bit system. I did find what I thought would fix the issue, https://community.spiceworks.com/top...cannot-fulfill but when the customer saw me open the registry, he panicked and decided he liked manually attaching files from inside his compose window better that sending them from Windows Explorer (MAPI) and having me do some mysterious thing he didn't understand. Those who like laws and sausages should never watch either being made. Poop! Although this does not help with the issues, here are my notes on setting Outlook as the default MAPI client Reference: http://answers.microsoft.com/en-us/o...c6a27ac?auth=1 Method 1:-Set as default within outlook. 1. Open Outlook, Click on File Options. 2. Under General, in Start up options group check the option Make Outlook the default program for E-mail, Contacts, and Calendar. Method 2:- Set as default from control panel. 1. Navigate to Control Panel Programs Default Programs Set Default Programs 2. Select Outlook under Programs list and click on Set as default. 3. Click Ok. Method 3:- 1. Navigate to Control Panel Programs Default Programs Set program access and computer defaults. 2. Click on the arrow mark pointing downward next to Custom to expand Custom option. 3. Under Choose a default email program, highlight Microsoft Outlook and click Ok. |
#5
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Outlook 365 has MAPI issues
On 12/09/2015 01:54 PM, T wrote:
Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. Feedback: As it transpires, this is a bug in Outlook 365. No amount of uninstalling, repairing, reinstalling, deleting registry keys will fix this. This is not a Windows error as MAPI work fine with Thunderbird. So poop! What I did to work around the issue was to create my own custom "Send To" key call "Outlook" for the customer to use instead of "Mail Receipt". Aigoo! -T My notes: Reference: http://www.slipstick.com/outlook/cre...d-to-shortcut/ To create a custom SendTo key for Outlook, place the following shortcut in %UserProfile%\AppData\Roaming\Microsoft\Windows\Se ndTo "C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE" /c ipm.note /a Call it "Outlook" |
#6
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Outlook 365 has MAPI issues
T wrote on 12/09/2015 4:54 PM:
Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. Use EAS -- ...winston msft mvp windows experience |
#7
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Outlook 365 has MAPI issues
On 12/12/2015 01:31 AM, . . .winston wrote:
T wrote on 12/09/2015 4:54 PM: Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. Use EAS http://eas.com ? |
#8
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Outlook 365 has MAPI issues
On 12/12/2015 01:31 AM, . . .winston wrote:
T wrote on 12/09/2015 4:54 PM: Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. Use EAS I give up. What is EAS? |
#9
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Outlook 365 has MAPI issues
T wrote:
On 12/12/2015 01:31 AM, . . .winston wrote: T wrote on 12/09/2015 4:54 PM: Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. Use EAS I give up. What is EAS? Well, it could be Electronic Air Suspension, but I'll pick this article at a guess. https://en.wikipedia.org/wiki/Exchange_ActiveSync Paul |
#10
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Outlook 365 has MAPI issues
On 12/14/2015 06:58 PM, Paul wrote:
T wrote: On 12/12/2015 01:31 AM, . . .winston wrote: T wrote on 12/09/2015 4:54 PM: Hi All, I have a W-Nein, oops, W-10 customer that noticed that his Outlook 365 will no longer take files sent to it with MAPI. It says "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have reset the default (control panel) to Outlook 365 and checked that MAPI was checked off. I set the default to something else and set it back. No joy. I can not figure out where in Outlook 365 to set it to default. There is no junkware on the computer (System Mechanic Pro, etc.). Any suggestions? Many thanks, -T Heard M$ pulled an Outlook patch gone wrong, but it did not seem to apply to Outlook 365. Use EAS I give up. What is EAS? Well, it could be Electronic Air Suspension, but I'll pick this article at a guess. https://en.wikipedia.org/wiki/Exchange_ActiveSync Paul I am not sure how that even applies to "Sent To, Mail Recipient" |
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