Printer Problem

On Fri, 11 Dec 2015 07:51:51 -0600, Gordon
wrote:

On Fri, 11 Dec 2015 05:54:36 -0600, Gordon
wrote:

On Thu, 10 Dec 2015 19:11:32 -0700, Ashton Crusher
wrote:

On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Have you turned it off, unplugged it, plugged it back in, turned it
back on, and tried printing again? I know that sounds like a smart
answer but my printer stopped printing and I spent the better part of
two days monkeying with it, checking drivers, rebooting my computer,
checking ink levels, etc. Then I realized it had not been turned off
in weeks and I had not power cycled it during all my troubleshooting.
So I turned it off. It wouldn't shut down. Then I unplugged it and
plugged it back in. Then turned it back on. It worked perfectly
after that.

Ashton, Ive turned my printer off several times but I have not
unplugged it. I usually turn it off overnight but I just use the power
button on the front of the printer. I'll unplug it then go have
breakfast and see if it is workin when I get back. Thanks, Gordon

Okay, I removed both the power and the signal cords from the back of
this printer then went for breakfast. I left it unplugged for more
than an hour then plugged it back in and printed a test page. Same old
problem...no change at all. Gordon

Unfortunately, another option is that the printer has bit the dust.
The same printer I referred to previously that started working fine
became terminal about 6 months later when it would no longer print
anything clearly (all edges were fuzzy). Nothing fixed it and I wound
up replacing it with my spare same model printer.

On Fri, 11 Dec 2015 13:34:06 -0700, "Ken Blake, MVP"
wrote:

On Fri, 11 Dec 2015 11:59:50 -0600, Rene Lamontagne
wrote:

On 12/11/2015 11:22 AM, Mark Lloyd wrote:
On 12/11/2015 10:51 AM, Ken Blake, MVP wrote:

[snip]

You choice, of course, but my recommendation, by far, is to get a
laser printer rather than an ink jet. They are much easier to live
with and, although the up-front cost is higher, the per page cost is
lower.


I've had a laser printer (Brother) for several years now, and find that
to be true. Toner cartridges cost more but last a long time. No problems
with toner drying out.

One limitation is that it won't print on glossy photo paper, but it does
a good job on plain paper.


The 11x17 requirement will limit your choices of Color Laser printers,
and they may be quit expensive, Also you must use Laser paper due to the
HI Temp fuser.



We use ordinary very inexpensive copy paper on both of our laser
printers. No problems at all.

Same experience here. No special paper required.

On 12/11/2015 4:53 PM, Char Jackson wrote:
On Fri, 11 Dec 2015 13:34:06 -0700, "Ken Blake, MVP"
wrote:

On Fri, 11 Dec 2015 11:59:50 -0600, Rene Lamontagne
wrote:

On 12/11/2015 11:22 AM, Mark Lloyd wrote:
On 12/11/2015 10:51 AM, Ken Blake, MVP wrote:

[snip]

You choice, of course, but my recommendation, by far, is to get a
laser printer rather than an ink jet. They are much easier to live
with and, although the up-front cost is higher, the per page cost is
lower.


I've had a laser printer (Brother) for several years now, and find that
to be true. Toner cartridges cost more but last a long time. No problems
with toner drying out.

One limitation is that it won't print on glossy photo paper, but it does
a good job on plain paper.


The 11x17 requirement will limit your choices of Color Laser printers,
and they may be quit expensive, Also you must use Laser paper due to the
HI Temp fuser.



We use ordinary very inexpensive copy paper on both of our laser
printers. No problems at all.

Same experience here. No special paper required.


I think I meant photo paper which is often coated and will stick to the
fuser, Plain paper will probably be OK also, I do like Staples brand 24
lb laser paper and seeing I don't use that much
an extra dollar is not too extravagant.

Regards, Rene

Char Jackson wrote:
On Fri, 11 Dec 2015 13:34:06 -0700, "Ken Blake, MVP"
wrote:

On Fri, 11 Dec 2015 11:59:50 -0600, Rene Lamontagne
wrote:

On 12/11/2015 11:22 AM, Mark Lloyd wrote:
On 12/11/2015 10:51 AM, Ken Blake, MVP wrote:

[snip]

You choice, of course, but my recommendation, by far, is to get a
laser printer rather than an ink jet. They are much easier to live
with and, although the up-front cost is higher, the per page cost is
lower.

I've had a laser printer (Brother) for several years now, and find that
to be true. Toner cartridges cost more but last a long time. No problems
with toner drying out.

One limitation is that it won't print on glossy photo paper, but it does
a good job on plain paper.

The 11x17 requirement will limit your choices of Color Laser printers,
and they may be quit expensive, Also you must use Laser paper due to the
HI Temp fuser.


We use ordinary very inexpensive copy paper on both of our laser
printers. No problems at all.

Same experience here. No special paper required.

Since a laser printer typically uses "fusing" (heated platen)
for the final step, there's no reason to use special papers.

In fact, you wouldn't want any coatings or vulnerable
plastics near the fuser unit. Don't use inkjet (photo) paper
in your laser printer, as it may be coated.

Plain paper makes a very good choice.

If making slide transparencies ("PowerPoint Hero"), there
are two kinds of transparencies for sale. One is not
intended for laser printers or Xerox machines, which
begs the question why do they end up in the stock
cabinet at work ? :-) One of the kinds, melts
when it hits the fuser.

Paul

On 12/11/2015 6:01 PM, Paul wrote:
Char Jackson wrote:
On Fri, 11 Dec 2015 13:34:06 -0700, "Ken Blake, MVP"
wrote:

On Fri, 11 Dec 2015 11:59:50 -0600, Rene Lamontagne
wrote:

On 12/11/2015 11:22 AM, Mark Lloyd wrote:
On 12/11/2015 10:51 AM, Ken Blake, MVP wrote:

[snip]

You choice, of course, but my recommendation, by far, is to get a
laser printer rather than an ink jet. They are much easier to live
with and, although the up-front cost is higher, the per page cost is
lower.

I've had a laser printer (Brother) for several years now, and find
that
to be true. Toner cartridges cost more but last a long time. No
problems
with toner drying out.

One limitation is that it won't print on glossy photo paper, but it
does
a good job on plain paper.

The 11x17 requirement will limit your choices of Color Laser
printers, and they may be quit expensive, Also you must use Laser
paper due to the HI Temp fuser.


We use ordinary very inexpensive copy paper on both of our laser
printers. No problems at all.

Same experience here. No special paper required.

Since a laser printer typically uses "fusing" (heated platen)
for the final step, there's no reason to use special papers.

In fact, you wouldn't want any coatings or vulnerable
plastics near the fuser unit. Don't use inkjet (photo) paper
in your laser printer, as it may be coated.

Plain paper makes a very good choice.

If making slide transparencies ("PowerPoint Hero"), there
are two kinds of transparencies for sale. One is not
intended for laser printers or Xerox machines, which
begs the question why do they end up in the stock
cabinet at work ? :-) One of the kinds, melts
when it hits the fuser.

Paul

Photo paper, transparencies and envelopes for my OKI printer must be
able to withstand temperature of 446 Deg Fahrenheit, 230 deg Celsius for
200 milliseconds at 25 psi roller pressure.
So using Laser specific products for this type of media is important as
you don't want to buy a new fuser.

Regards, Rene

On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Thanks to everyone for your very good responses. I still haven't
figured out what I will do to get this problem resolved. I have a new
bunch of ink cartridges that I would have to discard if I buy a laser
printer, but that might be the best way to go. For the time being I
will go ahead using my HP printer and change my text documents to
something in color. MS Word documents look very well in dark blue but
I would like to use other colors to balance up the use of my existing
cartridges. Maybe grayscale is the way to go? Gordon

Gordon wrote:
On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Thanks to everyone for your very good responses. I still haven't
figured out what I will do to get this problem resolved. I have a new
bunch of ink cartridges that I would have to discard if I buy a laser
printer, but that might be the best way to go. For the time being I
will go ahead using my HP printer and change my text documents to
something in color. MS Word documents look very well in dark blue but
I would like to use other colors to balance up the use of my existing
cartridges. Maybe grayscale is the way to go? Gordon

Did you look at the Test Page design in the manual ?

"To print a print quality report"

http://h10032.www1.hp.com/ctg/Manual/c01785846

If that is initiated from the printer front panel,
that should remove OS or driver issues. As the printer
makes the test page.

If you print the test page, it might tell you:

1) Whether the black cartridge was transferring ink.

2) Whether the print element for the black works.
Somewhere on that print head assembly, there has to be
a connection grid, to connect the printer controls
to the hundreds of tiny pumping chambers.

The Test page won't tell you where it broke, but it
will eliminate the driver as the issue.

Paul

On Sat, 12 Dec 2015 15:42:34 -0500, Paul wrote:

Gordon wrote:
On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Thanks to everyone for your very good responses. I still haven't
figured out what I will do to get this problem resolved. I have a new
bunch of ink cartridges that I would have to discard if I buy a laser
printer, but that might be the best way to go. For the time being I
will go ahead using my HP printer and change my text documents to
something in color. MS Word documents look very well in dark blue but
I would like to use other colors to balance up the use of my existing
cartridges. Maybe grayscale is the way to go? Gordon

Did you look at the Test Page design in the manual ?

"To print a print quality report"

http://h10032.www1.hp.com/ctg/Manual/c01785846

If that is initiated from the printer front panel,
that should remove OS or driver issues. As the printer
makes the test page.

If you print the test page, it might tell you:

1) Whether the black cartridge was transferring ink.

2) Whether the print element for the black works.
Somewhere on that print head assembly, there has to be
a connection grid, to connect the printer controls
to the hundreds of tiny pumping chambers.

The Test page won't tell you where it broke, but it
will eliminate the driver as the issue.

Paul

Yes, Paul, I saved a PDF copy of this document and have been going
over it bit by bit. I can't find any evidence that explains my
problem. I removed my print head assembly and used some medical grade
alcohol and cotton ball swabs to clean away any black ink residue. I
also washed the electrical contact strips very carefully then let the
print head dry off for a while. I even put a new black ink cartridge
in, but nothing changed the problem. The printer does very well in
printing colors but black comes out blank.

So, I'm going to go to the local Comp USA store Monday and see what
they have in stock. If I find a printer that seems to be what I need I
may buy it but I am not yet sure just what I need. Wide format (11 X
17) is one of the things I want but I guess I could get by without it.

Meanwhile I'll just modify my documents into some colored text and
print them this way. I want to use up the remaining ink cartridges I
have on hand if I can, and if I don't end up buying another HP
printer that would use these new cartridges. Gordon

Gordon wrote:
On Sat, 12 Dec 2015 15:42:34 -0500, Paul wrote:

Gordon wrote:
On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Thanks to everyone for your very good responses. I still haven't
figured out what I will do to get this problem resolved. I have a new
bunch of ink cartridges that I would have to discard if I buy a laser
printer, but that might be the best way to go. For the time being I
will go ahead using my HP printer and change my text documents to
something in color. MS Word documents look very well in dark blue but
I would like to use other colors to balance up the use of my existing
cartridges. Maybe grayscale is the way to go? Gordon
Did you look at the Test Page design in the manual ?

"To print a print quality report"

http://h10032.www1.hp.com/ctg/Manual/c01785846

If that is initiated from the printer front panel,
that should remove OS or driver issues. As the printer
makes the test page.

If you print the test page, it might tell you:

1) Whether the black cartridge was transferring ink.

2) Whether the print element for the black works.
Somewhere on that print head assembly, there has to be
a connection grid, to connect the printer controls
to the hundreds of tiny pumping chambers.

The Test page won't tell you where it broke, but it
will eliminate the driver as the issue.

Paul

Yes, Paul, I saved a PDF copy of this document and have been going
over it bit by bit. I can't find any evidence that explains my
problem. I removed my print head assembly and used some medical grade
alcohol and cotton ball swabs to clean away any black ink residue. I
also washed the electrical contact strips very carefully then let the
print head dry off for a while. I even put a new black ink cartridge
in, but nothing changed the problem. The printer does very well in
printing colors but black comes out blank.

So, I'm going to go to the local Comp USA store Monday and see what
they have in stock. If I find a printer that seems to be what I need I
may buy it but I am not yet sure just what I need. Wide format (11 X
17) is one of the things I want but I guess I could get by without it.

Meanwhile I'll just modify my documents into some colored text and
print them this way. I want to use up the remaining ink cartridges I
have on hand if I can, and if I don't end up buying another HP
printer that would use these new cartridges. Gordon

In Acrobat reader, use the search function and search for

"To print a print quality report"

It should be around page 53 as measured by the page dialog
in Acrobat (not the page number printed on the page).

"To print a print quality report

Control panel: Press and hold the Power button,
press the Cancel button seven times,
press the Resume button two times, and
finally, release the Power button.
"

The power button in that description, functions as a Shift key.

You want to do it from the physical Control Panel on the
front of the device, so nothing can interfere with the
usage of the black ink (if any is present).

Paul

On Sat, 12 Dec 2015 21:05:11 -0500, Paul wrote:

Gordon wrote:
On Sat, 12 Dec 2015 15:42:34 -0500, Paul wrote:

Gordon wrote:
On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Thanks to everyone for your very good responses. I still haven't
figured out what I will do to get this problem resolved. I have a new
bunch of ink cartridges that I would have to discard if I buy a laser
printer, but that might be the best way to go. For the time being I
will go ahead using my HP printer and change my text documents to
something in color. MS Word documents look very well in dark blue but
I would like to use other colors to balance up the use of my existing
cartridges. Maybe grayscale is the way to go? Gordon
Did you look at the Test Page design in the manual ?

"To print a print quality report"

http://h10032.www1.hp.com/ctg/Manual/c01785846

If that is initiated from the printer front panel,
that should remove OS or driver issues. As the printer
makes the test page.

If you print the test page, it might tell you:

1) Whether the black cartridge was transferring ink.

2) Whether the print element for the black works.
Somewhere on that print head assembly, there has to be
a connection grid, to connect the printer controls
to the hundreds of tiny pumping chambers.

The Test page won't tell you where it broke, but it
will eliminate the driver as the issue.

Paul

Yes, Paul, I saved a PDF copy of this document and have been going
over it bit by bit. I can't find any evidence that explains my
problem. I removed my print head assembly and used some medical grade
alcohol and cotton ball swabs to clean away any black ink residue. I
also washed the electrical contact strips very carefully then let the
print head dry off for a while. I even put a new black ink cartridge
in, but nothing changed the problem. The printer does very well in
printing colors but black comes out blank.

So, I'm going to go to the local Comp USA store Monday and see what
they have in stock. If I find a printer that seems to be what I need I
may buy it but I am not yet sure just what I need. Wide format (11 X
17) is one of the things I want but I guess I could get by without it.

Meanwhile I'll just modify my documents into some colored text and
print them this way. I want to use up the remaining ink cartridges I
have on hand if I can, and if I don't end up buying another HP
printer that would use these new cartridges. Gordon

In Acrobat reader, use the search function and search for

"To print a print quality report"

It should be around page 53 as measured by the page dialog
in Acrobat (not the page number printed on the page).

"To print a print quality report

Control panel: Press and hold the Power button,
press the Cancel button seven times,
press the Resume button two times, and
finally, release the Power button.
"

The power button in that description, functions as a Shift key.

You want to do it from the physical Control Panel on the
front of the device, so nothing can interfere with the
usage of the black ink (if any is present).

Paul

Thanks, Paul. I did this and it worked very well except there were no
black bars printed at all. The colors all show up very nicely and the
edges are very sharp and well defined. But the black print function is
completely dead except the black box outlines around the four color
blocks near the bottom. I wonder why these printed black but nothing
else did? Maybe these boxes were printed in some form of grayscale?

I put a new black ink cartridge in yesterday so there should be no
problem with black ink supply. Gordon

Gordon wrote:
On Sat, 12 Dec 2015 21:05:11 -0500, Paul wrote:

Gordon wrote:
On Sat, 12 Dec 2015 15:42:34 -0500, Paul wrote:

Gordon wrote:
On Wed, 09 Dec 2015 17:28:46 -0600, Gordon
wrote:

I have Windows 10 with the latest updates installed on my HP Pavilion
desktop computer. I have an HP Officejet 7000 E809a Wide Format
printer that has been working well until yesterday. Today it won't
print anything black. It prints in color very well and in grayscale,
too but it won't print anything black. I replaced the black ink
cartridge but this didn't resolve the problem.

I'm wondering if this is a problem that has its roots in the latest
Windows update. I had this recent update installed yesterday and
didn't use my printer afterward.

Does anyone here have any suggestions? Thanks. Gordon

Thanks to everyone for your very good responses. I still haven't
figured out what I will do to get this problem resolved. I have a new
bunch of ink cartridges that I would have to discard if I buy a laser
printer, but that might be the best way to go. For the time being I
will go ahead using my HP printer and change my text documents to
something in color. MS Word documents look very well in dark blue but
I would like to use other colors to balance up the use of my existing
cartridges. Maybe grayscale is the way to go? Gordon
Did you look at the Test Page design in the manual ?

"To print a print quality report"

http://h10032.www1.hp.com/ctg/Manual/c01785846

If that is initiated from the printer front panel,
that should remove OS or driver issues. As the printer
makes the test page.

If you print the test page, it might tell you:

1) Whether the black cartridge was transferring ink.

2) Whether the print element for the black works.
Somewhere on that print head assembly, there has to be
a connection grid, to connect the printer controls
to the hundreds of tiny pumping chambers.

The Test page won't tell you where it broke, but it
will eliminate the driver as the issue.

Paul

Yes, Paul, I saved a PDF copy of this document and have been going
over it bit by bit. I can't find any evidence that explains my
problem. I removed my print head assembly and used some medical grade
alcohol and cotton ball swabs to clean away any black ink residue. I
also washed the electrical contact strips very carefully then let the
print head dry off for a while. I even put a new black ink cartridge
in, but nothing changed the problem. The printer does very well in
printing colors but black comes out blank.

So, I'm going to go to the local Comp USA store Monday and see what
they have in stock. If I find a printer that seems to be what I need I
may buy it but I am not yet sure just what I need. Wide format (11 X
17) is one of the things I want but I guess I could get by without it.

Meanwhile I'll just modify my documents into some colored text and
print them this way. I want to use up the remaining ink cartridges I
have on hand if I can, and if I don't end up buying another HP
printer that would use these new cartridges. Gordon
In Acrobat reader, use the search function and search for

"To print a print quality report"

It should be around page 53 as measured by the page dialog
in Acrobat (not the page number printed on the page).

"To print a print quality report

Control panel: Press and hold the Power button,
press the Cancel button seven times,
press the Resume button two times, and
finally, release the Power button.
"

The power button in that description, functions as a Shift key.

You want to do it from the physical Control Panel on the
front of the device, so nothing can interfere with the
usage of the black ink (if any is present).

Paul

Thanks, Paul. I did this and it worked very well except there were no
black bars printed at all. The colors all show up very nicely and the
edges are very sharp and well defined. But the black print function is
completely dead except the black box outlines around the four color
blocks near the bottom. I wonder why these printed black but nothing
else did? Maybe these boxes were printed in some form of grayscale?

I put a new black ink cartridge in yesterday so there should be no
problem with black ink supply. Gordon

The fault diagnosis in the manual, suggests "cartridge or print head".
You've installed a new black cartridge, so that says print head
is the problem. And the print head is covered under some kind of warranty,
which may have already expired.

I would visually inspect the print head, for visible signs of damage.
The cartridges should not be removed for long periods of time, as
the ink somewhere in there, could dry out.

The outline box around the ink status boxes on the test page,
is not "full black", so could indeed be fabricated by CMY
instead of K ink. The large black bar at the top of the page,
should be full-on K ink. The gradation of color in the bars,
can be implemented by halftone techniques.

https://en.wikipedia.org/wiki/Halftone

Paul

On 12/10/2015 1:53 PM, Gordon wrote:
On Thu, 10 Dec 2015 13:41:51 -0500, Wolf K
wrote:

On 2015-12-10 10:23, Gordon wrote:
On Thu, 10 Dec 2015 09:21:29 -0500, Wolf
wrote:

[...]
Erm, the correct inference is that it's a Windows 10 issue. It doesn't
play nice with the latest/current drivers. You could try rolling back to
an earlier driver. D/l it (you will likely have to go to non-HP source,
so check for malware). Then uninstall the current driver, and install
the older older one. I wouldn't bet on this fix, though.

Good luck,

I thought of doing this but I want to figure out why the print test
button on the front of the computer won't print black even when the
computer is not connected to my computer. All the print test button
does is cause the printer to act like it is printing then spew out a
clean, blank sheet of paper.

OK, I missed that bit, you're right, the printer has failed. If it's
under warranty, use that, o'wise trash it and buy a new one. I would
switch to Epson or Canon, though.

Have a good day,

This is about what I have concluded but I don't know what would be the
best printer to buy. Since this is the second HP Officejet 7000 that I
have bought and the first one didn't last very long before it failed
in much the same way, I don't plan to buy another HP printer.

Any suggestions as to what make and model would be the most reliable
printer for a home office that doesn't do much printing. That is, I
sometimes let the printer sit idle for several hours or even a few
days if we are on vacation or otherwise not using our computers.
Gordon


If you don't print much and don't require color a multi-fuction black
and white laser was my approach.

I put in a Brother DCP-L2540DW and it works great. Wifi, flat bed,
duplex, sorting, letter or legal size paper, and etc. Basically an
inexpensive office printer.

Very short wake up period after sitting for long periods. Replacement
toner is way cheaper than the ink monsters with timed and/or dried up
cartridges. Got a good deal at Amazon this past summer on the printer
and spare high yield replacement toner. Hopefully it will last many years.

John

On 12/18/2015 9:36 AM, John wrote:
On 12/10/2015 1:53 PM, Gordon wrote:
On Thu, 10 Dec 2015 13:41:51 -0500, Wolf K
wrote:

On 2015-12-10 10:23, Gordon wrote:
On Thu, 10 Dec 2015 09:21:29 -0500, Wolf
wrote:

[...]
Erm, the correct inference is that it's a Windows 10 issue. It
doesn't
play nice with the latest/current drivers. You could try rolling
back to
an earlier driver. D/l it (you will likely have to go to non-HP
source,
so check for malware). Then uninstall the current driver, and install
the older older one. I wouldn't bet on this fix, though.

Good luck,

I thought of doing this but I want to figure out why the print test
button on the front of the computer won't print black even when the
computer is not connected to my computer. All the print test button
does is cause the printer to act like it is printing then spew out a
clean, blank sheet of paper.

OK, I missed that bit, you're right, the printer has failed. If it's
under warranty, use that, o'wise trash it and buy a new one. I would
switch to Epson or Canon, though.

Have a good day,

This is about what I have concluded but I don't know what would be the
best printer to buy. Since this is the second HP Officejet 7000 that I
have bought and the first one didn't last very long before it failed
in much the same way, I don't plan to buy another HP printer.

Any suggestions as to what make and model would be the most reliable
printer for a home office that doesn't do much printing. That is, I
sometimes let the printer sit idle for several hours or even a few
days if we are on vacation or otherwise not using our computers.
Gordon


If you don't print much and don't require color a multi-fuction black
and white laser was my approach.

I put in a Brother DCP-L2540DW and it works great. Wifi, flat bed,
duplex, sorting, letter or legal size paper, and etc. Basically an
inexpensive office printer.

Very short wake up period after sitting for long periods. Replacement
toner is way cheaper than the ink monsters with timed and/or dried up
cartridges. Got a good deal at Amazon this past summer on the printer
and spare high yield replacement toner. Hopefully it will last many years.

John



Yes John, That's the one my Son bought at staples for $89.00 CDN.
Works great for what he needs and you can't beat the price.

Regards, Rene

On Fri, 18 Dec 2015 10:36:17 -0500, John wrote:

On 12/10/2015 1:53 PM, Gordon wrote:
On Thu, 10 Dec 2015 13:41:51 -0500, Wolf K
wrote:

On 2015-12-10 10:23, Gordon wrote:
On Thu, 10 Dec 2015 09:21:29 -0500, Wolf
wrote:

[...]
Erm, the correct inference is that it's a Windows 10 issue. It doesn't
play nice with the latest/current drivers. You could try rolling back to
an earlier driver. D/l it (you will likely have to go to non-HP source,
so check for malware). Then uninstall the current driver, and install
the older older one. I wouldn't bet on this fix, though.

Good luck,

I thought of doing this but I want to figure out why the print test
button on the front of the computer won't print black even when the
computer is not connected to my computer. All the print test button
does is cause the printer to act like it is printing then spew out a
clean, blank sheet of paper.

OK, I missed that bit, you're right, the printer has failed. If it's
under warranty, use that, o'wise trash it and buy a new one. I would
switch to Epson or Canon, though.

Have a good day,

This is about what I have concluded but I don't know what would be the
best printer to buy. Since this is the second HP Officejet 7000 that I
have bought and the first one didn't last very long before it failed
in much the same way, I don't plan to buy another HP printer.

Any suggestions as to what make and model would be the most reliable
printer for a home office that doesn't do much printing. That is, I
sometimes let the printer sit idle for several hours or even a few
days if we are on vacation or otherwise not using our computers.
Gordon


If you don't print much and don't require color a multi-fuction black
and white laser was my approach.

I put in a Brother DCP-L2540DW and it works great. Wifi, flat bed,
duplex, sorting, letter or legal size paper, and etc. Basically an
inexpensive office printer.

Very short wake up period after sitting for long periods. Replacement
toner is way cheaper than the ink monsters with timed and/or dried up
cartridges. Got a good deal at Amazon this past summer on the printer
and spare high yield replacement toner. Hopefully it will last many years.

John

Thanks, John. I've given this lots of consideration but I'm blocked by
one fundamental problem. My printer is located on the top of a rack of
shelves that rest on top of my computer desk There is no other place
to put it. And, I can't reach the top of the computer and manage the
paper trays if they are on top of the printer. My old HP Officejet
7000 has the paper trays on the lower front of the printer and they
are easy for me to reach without bringing a stepladder to my desk.

I ordered a new printhead and some new ink cartridges. The ink
cartridges arrived this morning and the printhead should be here in a
day or two. I hope this resolves the problem, at least temporarily.
Gordon

On Fri, 18 Dec 2015 11:48:32 -0600, Gordon wrote:

Thanks, John. I've given this lots of consideration but I'm blocked by
one fundamental problem. My printer is located on the top of a rack of
shelves that rest on top of my computer desk There is no other place
to put it. And, I can't reach the top of the computer and manage the
paper trays if they are on top of the printer. My old HP Officejet
7000 has the paper trays on the lower front of the printer and they
are easy for me to reach without bringing a stepladder to my desk.

You aren't able to move things around to free up a better spot for the
printer? Do you have a spot for a cheap microwave stand? Those work very
well for printers and allow you to get the printer off of the desk.

I ordered a new printhead and some new ink cartridges. The ink
cartridges arrived this morning and the printhead should be here in a
day or two. I hope this resolves the problem, at least temporarily.

It's your money, but it sure sounds to me like you're throwing good money
after bad. Besides, didn't you just change the ink cartridges in the last
few days, and now you're changing them again?