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#16
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Windows Installer Service
I have been holding off installing XP till I received SP3 in the mail. It
arrived today. In reviewing Article 315341, regarding reinstalling XP, there is some discussion about Data backup. Things like "My Documents", Device drivers, Programs, etc. Backing up this stuff and down loading it onto CD's looks like a lot of work. How important do you think this would be. Is it really necessary? "Bill" wrote: I've come to the conclusion that reloading XP is probably the last option left to me. I have looked over article 315341. Figured out what I need and need to do. I have ordered a SP3 from Microsoft as dial up would take to long to bring down. After down loading XP, you are required to reload the upgrades. I have the original XP CD provided by DELL ,when I bought my computer, but there is no product code on the jacket. I have asked DELL if they can help me with this. Nothing seems to be easy in solving this problem. "PaulM" wrote: This is what the mode is for: Debugging Mode: This option turns on debug mode in Windows. Debugging information can be sent across a serial cable to another computer that is running a debugger. This mode is configured to use COM2. It not for you. Well from what I have read about this problem the only thing you can do is reinstall at this time. ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... Before I try this, I want to exhaust all options. Since I have dial up and not a high speed connection, the updates to XP after installing XP from CD would take to long. Since this would take to much time, I would need to order a CD of the updates from Windows. I did try going through the article 315346, Method 1, Reregistering the Windows Installer again with no luck. However, when in the "Windows Advanced Option" menu after I selected "Safe Mode" as instructed, I noticed that amoung the selections there was one listed as " Debugging Mode". Do you have any idea what this option would do? "PaulM" wrote: Your next step in to do a repair installation of XP. How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/default...b;en-us;315341 "Bill" wrote in message ... The history of my proboem is this. When attempting to down load the coupon printer from the "coupon .Com" site my Norton anti virus became corrupted. I worked the issue with Norton which had me delete their software. They sent me a CD to reinstall it. Reinstallation gives me error messages. Next they had me reinstall the Microsoft Windows Installer per one of their trouble shooting menues. This required the down loading of Windows Installer-KB893803-v2-x86.exe and its installation. Everyting seemed to go fine with a successful installation but the problem persisted. I then checked the Microsoft Help and Support and ran across article # 315346 where the error message, I was receiving, was exactly as shown in the article. I followed the steps for reinstalling the Windows Installer first with no success. In this process they had me go into the cmd prompt and rename three files, msi.dll, msiexec.exe and msihnd.dll. I received messages that these files already existed or could not be found. I completed this process as per the instructions anyway with no success. I then tried the Reregistering of the Windows Installer second with no success. Next I tried this venue. "PaulM" wrote: You did every thing in Article 315346?? Right? I would like to know what you did to try to fix this problem. "Bill" wrote in message ... OPPS. Left the space out. Ok. I put it in and got the same error message. However, isn't there a way to fix this thing for the whole computer instead of file by file? "PaulM" wrote: Its regsvr32 /u There is a space between regsvr32 and the / "Bill" wrote in message ... Tried your suggestion. Unfortunately, I got the same error message as with Andrews suggestion. An error message saying that "Windows Cannot find regsve32/......" "PaulM" wrote: Just like I said. Start/Run type regsvr32 /u file name you want to unregister To register the file retype regsvr32 and file name you want to register. "Bill" wrote in message ... Sorry PaulM but I find your response confusing. Can you be more clear? "PaulM" wrote: Its regsvr32 /u then the file name to unregister the file then just regsvr32 and file name to register the file. -- ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... I tried your suggestion. However, I received an error message that "Windows cannot find msiexec /unregister." "Andrew E." wrote: Try run,type:msiexec /unregister Return to run,type:msiexec /regserver "Bill" wrote: Ref: Article 315346 regarding an error message that the Installer could not be accessed. I went through the items on this article twice and still the issue is not resolved. I cannot install nor delete software. I get this error message every time. Has anyone run into this before and how did you redolve it. |
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#17
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Windows Installer Service
If you don't care whether your documents, pictures and music are damaged
or erased then there's no need for backing them up. If you have all your software on CDs or DVDs are don't mind re-installing everything if something goes wrong then by all means, forgo backing them up. --- Leonard Grey Errare humanum est Bill wrote: I have been holding off installing XP till I received SP3 in the mail. It arrived today. In reviewing Article 315341, regarding reinstalling XP, there is some discussion about Data backup. Things like "My Documents", Device drivers, Programs, etc. Backing up this stuff and down loading it onto CD's looks like a lot of work. How important do you think this would be. Is it really necessary? "Bill" wrote: I've come to the conclusion that reloading XP is probably the last option left to me. I have looked over article 315341. Figured out what I need and need to do. I have ordered a SP3 from Microsoft as dial up would take to long to bring down. After down loading XP, you are required to reload the upgrades. I have the original XP CD provided by DELL ,when I bought my computer, but there is no product code on the jacket. I have asked DELL if they can help me with this. Nothing seems to be easy in solving this problem. "PaulM" wrote: This is what the mode is for: Debugging Mode: This option turns on debug mode in Windows. Debugging information can be sent across a serial cable to another computer that is running a debugger. This mode is configured to use COM2. It not for you. Well from what I have read about this problem the only thing you can do is reinstall at this time. ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... Before I try this, I want to exhaust all options. Since I have dial up and not a high speed connection, the updates to XP after installing XP from CD would take to long. Since this would take to much time, I would need to order a CD of the updates from Windows. I did try going through the article 315346, Method 1, Reregistering the Windows Installer again with no luck. However, when in the "Windows Advanced Option" menu after I selected "Safe Mode" as instructed, I noticed that amoung the selections there was one listed as " Debugging Mode". Do you have any idea what this option would do? "PaulM" wrote: Your next step in to do a repair installation of XP. How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/default...b;en-us;315341 "Bill" wrote in message ... The history of my proboem is this. When attempting to down load the coupon printer from the "coupon .Com" site my Norton anti virus became corrupted. I worked the issue with Norton which had me delete their software. They sent me a CD to reinstall it. Reinstallation gives me error messages. Next they had me reinstall the Microsoft Windows Installer per one of their trouble shooting menues. This required the down loading of Windows Installer-KB893803-v2-x86.exe and its installation. Everyting seemed to go fine with a successful installation but the problem persisted. I then checked the Microsoft Help and Support and ran across article # 315346 where the error message, I was receiving, was exactly as shown in the article. I followed the steps for reinstalling the Windows Installer first with no success. In this process they had me go into the cmd prompt and rename three files, msi.dll, msiexec.exe and msihnd.dll. I received messages that these files already existed or could not be found. I completed this process as per the instructions anyway with no success. I then tried the Reregistering of the Windows Installer second with no success. Next I tried this venue. "PaulM" wrote: You did every thing in Article 315346?? Right? I would like to know what you did to try to fix this problem. "Bill" wrote in message ... OPPS. Left the space out. Ok. I put it in and got the same error message. However, isn't there a way to fix this thing for the whole computer instead of file by file? "PaulM" wrote: Its regsvr32 /u There is a space between regsvr32 and the / "Bill" wrote in message ... Tried your suggestion. Unfortunately, I got the same error message as with Andrews suggestion. An error message saying that "Windows Cannot find regsve32/......" "PaulM" wrote: Just like I said. Start/Run type regsvr32 /u file name you want to unregister To register the file retype regsvr32 and file name you want to register. "Bill" wrote in message ... Sorry PaulM but I find your response confusing. Can you be more clear? "PaulM" wrote: Its regsvr32 /u then the file name to unregister the file then just regsvr32 and file name to register the file. -- ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... I tried your suggestion. However, I received an error message that "Windows cannot find msiexec /unregister." "Andrew E." wrote: Try run,type:msiexec /unregister Return to run,type:msiexec /regserver "Bill" wrote: Ref: Article 315346 regarding an error message that the Installer could not be accessed. I went through the items on this article twice and still the issue is not resolved. I cannot install nor delete software. I get this error message every time. Has anyone run into this before and how did you redolve it. |
#18
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Windows Installer Service
On Mon, 28 Jul 2008 12:40:01 -0700, Bill
wrote: I have been holding off installing XP till I received SP3 in the mail. It arrived today. In reviewing Article 315341, regarding reinstalling XP, there is some discussion about Data backup. Things like "My Documents", Device drivers, Programs, etc. Backing up this stuff and down loading it onto CD's looks like a lot of work. How important do you think this would be. Is it really necessary? Of course. If you reinstall Windows, you lose *everything* on the drive. If you need anything there, you need to back it up before reinstalling. Also note that backing up programs won't help you at all. The programs will have to be reinstalled from the original media. Finally, when you say, "backing up this stuff and down loading it onto CD's looks like a lot of work," I assume that means that you don't back up regularly. If you don't and there are things on your drive that are important to you, you are playing with fire. You need to *always* be backed up, not just when you are about to reinstall. You might want to read this article I recently wrote on backup: "Back Up Your Computer Regularly and Reliably" at http://www.computorcompanion.com/LPMArticle.asp?ID=314 "Bill" wrote: I've come to the conclusion that reloading XP is probably the last option left to me. I have looked over article 315341. Figured out what I need and need to do. I have ordered a SP3 from Microsoft as dial up would take to long to bring down. After down loading XP, you are required to reload the upgrades. I have the original XP CD provided by DELL ,when I bought my computer, but there is no product code on the jacket. I have asked DELL if they can help me with this. Nothing seems to be easy in solving this problem. "PaulM" wrote: This is what the mode is for: Debugging Mode: This option turns on debug mode in Windows. Debugging information can be sent across a serial cable to another computer that is running a debugger. This mode is configured to use COM2. It not for you. Well from what I have read about this problem the only thing you can do is reinstall at this time. ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... Before I try this, I want to exhaust all options. Since I have dial up and not a high speed connection, the updates to XP after installing XP from CD would take to long. Since this would take to much time, I would need to order a CD of the updates from Windows. I did try going through the article 315346, Method 1, Reregistering the Windows Installer again with no luck. However, when in the "Windows Advanced Option" menu after I selected "Safe Mode" as instructed, I noticed that amoung the selections there was one listed as " Debugging Mode". Do you have any idea what this option would do? "PaulM" wrote: Your next step in to do a repair installation of XP. How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/default...b;en-us;315341 "Bill" wrote in message ... The history of my proboem is this. When attempting to down load the coupon printer from the "coupon .Com" site my Norton anti virus became corrupted. I worked the issue with Norton which had me delete their software. They sent me a CD to reinstall it. Reinstallation gives me error messages. Next they had me reinstall the Microsoft Windows Installer per one of their trouble shooting menues. This required the down loading of Windows Installer-KB893803-v2-x86.exe and its installation. Everyting seemed to go fine with a successful installation but the problem persisted. I then checked the Microsoft Help and Support and ran across article # 315346 where the error message, I was receiving, was exactly as shown in the article. I followed the steps for reinstalling the Windows Installer first with no success. In this process they had me go into the cmd prompt and rename three files, msi.dll, msiexec.exe and msihnd.dll. I received messages that these files already existed or could not be found. I completed this process as per the instructions anyway with no success. I then tried the Reregistering of the Windows Installer second with no success. Next I tried this venue. "PaulM" wrote: You did every thing in Article 315346?? Right? I would like to know what you did to try to fix this problem. "Bill" wrote in message ... OPPS. Left the space out. Ok. I put it in and got the same error message. However, isn't there a way to fix this thing for the whole computer instead of file by file? "PaulM" wrote: Its regsvr32 /u There is a space between regsvr32 and the / "Bill" wrote in message ... Tried your suggestion. Unfortunately, I got the same error message as with Andrews suggestion. An error message saying that "Windows Cannot find regsve32/......" "PaulM" wrote: Just like I said. Start/Run type regsvr32 /u file name you want to unregister To register the file retype regsvr32 and file name you want to register. "Bill" wrote in message ... Sorry PaulM but I find your response confusing. Can you be more clear? "PaulM" wrote: Its regsvr32 /u then the file name to unregister the file then just regsvr32 and file name to register the file. -- ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... I tried your suggestion. However, I received an error message that "Windows cannot find msiexec /unregister." "Andrew E." wrote: Try run,type:msiexec /unregister Return to run,type:msiexec /regserver "Bill" wrote: Ref: Article 315346 regarding an error message that the Installer could not be accessed. I went through the items on this article twice and still the issue is not resolved. I cannot install nor delete software. I get this error message every time. Has anyone run into this before and how did you redolve it. -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
#19
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Windows Installer Service
I tried to reinstall from my Reinstallation CD today but got a message that
it could not do it as the version of Windows on the computer was newer than the one on the CD. However , it told me how I could continue anyway. To ask a dumb question, should I just continue with the reinstallation even though the version on my CD is older than what is on my machine? "Leonard Grey" wrote: If you don't care whether your documents, pictures and music are damaged or erased then there's no need for backing them up. If you have all your software on CDs or DVDs are don't mind re-installing everything if something goes wrong then by all means, forgo backing them up. --- Leonard Grey Errare humanum est Bill wrote: I have been holding off installing XP till I received SP3 in the mail. It arrived today. In reviewing Article 315341, regarding reinstalling XP, there is some discussion about Data backup. Things like "My Documents", Device drivers, Programs, etc. Backing up this stuff and down loading it onto CD's looks like a lot of work. How important do you think this would be. Is it really necessary? "Bill" wrote: I've come to the conclusion that reloading XP is probably the last option left to me. I have looked over article 315341. Figured out what I need and need to do. I have ordered a SP3 from Microsoft as dial up would take to long to bring down. After down loading XP, you are required to reload the upgrades. I have the original XP CD provided by DELL ,when I bought my computer, but there is no product code on the jacket. I have asked DELL if they can help me with this. Nothing seems to be easy in solving this problem. "PaulM" wrote: This is what the mode is for: Debugging Mode: This option turns on debug mode in Windows. Debugging information can be sent across a serial cable to another computer that is running a debugger. This mode is configured to use COM2. It not for you. Well from what I have read about this problem the only thing you can do is reinstall at this time. ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... Before I try this, I want to exhaust all options. Since I have dial up and not a high speed connection, the updates to XP after installing XP from CD would take to long. Since this would take to much time, I would need to order a CD of the updates from Windows. I did try going through the article 315346, Method 1, Reregistering the Windows Installer again with no luck. However, when in the "Windows Advanced Option" menu after I selected "Safe Mode" as instructed, I noticed that amoung the selections there was one listed as " Debugging Mode". Do you have any idea what this option would do? "PaulM" wrote: Your next step in to do a repair installation of XP. How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/default...b;en-us;315341 "Bill" wrote in message ... The history of my proboem is this. When attempting to down load the coupon printer from the "coupon .Com" site my Norton anti virus became corrupted. I worked the issue with Norton which had me delete their software. They sent me a CD to reinstall it. Reinstallation gives me error messages. Next they had me reinstall the Microsoft Windows Installer per one of their trouble shooting menues. This required the down loading of Windows Installer-KB893803-v2-x86.exe and its installation. Everyting seemed to go fine with a successful installation but the problem persisted. I then checked the Microsoft Help and Support and ran across article # 315346 where the error message, I was receiving, was exactly as shown in the article. I followed the steps for reinstalling the Windows Installer first with no success. In this process they had me go into the cmd prompt and rename three files, msi.dll, msiexec.exe and msihnd.dll. I received messages that these files already existed or could not be found. I completed this process as per the instructions anyway with no success. I then tried the Reregistering of the Windows Installer second with no success. Next I tried this venue. "PaulM" wrote: You did every thing in Article 315346?? Right? I would like to know what you did to try to fix this problem. "Bill" wrote in message ... OPPS. Left the space out. Ok. I put it in and got the same error message. However, isn't there a way to fix this thing for the whole computer instead of file by file? "PaulM" wrote: Its regsvr32 /u There is a space between regsvr32 and the / "Bill" wrote in message ... Tried your suggestion. Unfortunately, I got the same error message as with Andrews suggestion. An error message saying that "Windows Cannot find regsve32/......" "PaulM" wrote: Just like I said. Start/Run type regsvr32 /u file name you want to unregister To register the file retype regsvr32 and file name you want to register. "Bill" wrote in message ... Sorry PaulM but I find your response confusing. Can you be more clear? "PaulM" wrote: Its regsvr32 /u then the file name to unregister the file then just regsvr32 and file name to register the file. -- ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... I tried your suggestion. However, I received an error message that "Windows cannot find msiexec /unregister." "Andrew E." wrote: Try run,type:msiexec /unregister Return to run,type:msiexec /regserver "Bill" wrote: Ref: Article 315346 regarding an error message that the Installer could not be accessed. I went through the items on this article twice and still the issue is not resolved. I cannot install nor delete software. I get this error message every time. Has anyone run into this before and how did you redolve it. |
#20
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Windows Installer Service
Do you want to re-install Windows over itself? You need to reinstall the
same version that you have now. Do you want to erase your hard disk and start fresh? You can install any version of Windows. Don't even think of doing either unless you are thoroughly prepared. (Do research on the web.) --- Leonard Grey Errare humanum est Bill wrote: I tried to reinstall from my Reinstallation CD today but got a message that it could not do it as the version of Windows on the computer was newer than the one on the CD. However , it told me how I could continue anyway. To ask a dumb question, should I just continue with the reinstallation even though the version on my CD is older than what is on my machine? "Leonard Grey" wrote: If you don't care whether your documents, pictures and music are damaged or erased then there's no need for backing them up. If you have all your software on CDs or DVDs are don't mind re-installing everything if something goes wrong then by all means, forgo backing them up. --- Leonard Grey Errare humanum est Bill wrote: I have been holding off installing XP till I received SP3 in the mail. It arrived today. In reviewing Article 315341, regarding reinstalling XP, there is some discussion about Data backup. Things like "My Documents", Device drivers, Programs, etc. Backing up this stuff and down loading it onto CD's looks like a lot of work. How important do you think this would be. Is it really necessary? "Bill" wrote: I've come to the conclusion that reloading XP is probably the last option left to me. I have looked over article 315341. Figured out what I need and need to do. I have ordered a SP3 from Microsoft as dial up would take to long to bring down. After down loading XP, you are required to reload the upgrades. I have the original XP CD provided by DELL ,when I bought my computer, but there is no product code on the jacket. I have asked DELL if they can help me with this. Nothing seems to be easy in solving this problem. "PaulM" wrote: This is what the mode is for: Debugging Mode: This option turns on debug mode in Windows. Debugging information can be sent across a serial cable to another computer that is running a debugger. This mode is configured to use COM2. It not for you. Well from what I have read about this problem the only thing you can do is reinstall at this time. ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... Before I try this, I want to exhaust all options. Since I have dial up and not a high speed connection, the updates to XP after installing XP from CD would take to long. Since this would take to much time, I would need to order a CD of the updates from Windows. I did try going through the article 315346, Method 1, Reregistering the Windows Installer again with no luck. However, when in the "Windows Advanced Option" menu after I selected "Safe Mode" as instructed, I noticed that amoung the selections there was one listed as " Debugging Mode". Do you have any idea what this option would do? "PaulM" wrote: Your next step in to do a repair installation of XP. How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/default...b;en-us;315341 "Bill" wrote in message ... The history of my proboem is this. When attempting to down load the coupon printer from the "coupon .Com" site my Norton anti virus became corrupted. I worked the issue with Norton which had me delete their software. They sent me a CD to reinstall it. Reinstallation gives me error messages. Next they had me reinstall the Microsoft Windows Installer per one of their trouble shooting menues. This required the down loading of Windows Installer-KB893803-v2-x86.exe and its installation. Everyting seemed to go fine with a successful installation but the problem persisted. I then checked the Microsoft Help and Support and ran across article # 315346 where the error message, I was receiving, was exactly as shown in the article. I followed the steps for reinstalling the Windows Installer first with no success. In this process they had me go into the cmd prompt and rename three files, msi.dll, msiexec.exe and msihnd.dll. I received messages that these files already existed or could not be found. I completed this process as per the instructions anyway with no success. I then tried the Reregistering of the Windows Installer second with no success. Next I tried this venue. "PaulM" wrote: You did every thing in Article 315346?? Right? I would like to know what you did to try to fix this problem. "Bill" wrote in message ... OPPS. Left the space out. Ok. I put it in and got the same error message. However, isn't there a way to fix this thing for the whole computer instead of file by file? "PaulM" wrote: Its regsvr32 /u There is a space between regsvr32 and the / "Bill" wrote in message ... Tried your suggestion. Unfortunately, I got the same error message as with Andrews suggestion. An error message saying that "Windows Cannot find regsve32/......" "PaulM" wrote: Just like I said. Start/Run type regsvr32 /u file name you want to unregister To register the file retype regsvr32 and file name you want to register. "Bill" wrote in message ... Sorry PaulM but I find your response confusing. Can you be more clear? "PaulM" wrote: Its regsvr32 /u then the file name to unregister the file then just regsvr32 and file name to register the file. -- ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... I tried your suggestion. However, I received an error message that "Windows cannot find msiexec /unregister." "Andrew E." wrote: Try run,type:msiexec /unregister Return to run,type:msiexec /regserver "Bill" wrote: Ref: Article 315346 regarding an error message that the Installer could not be accessed. I went through the items on this article twice and still the issue is not resolved. I cannot install nor delete software. I get this error message every time. Has anyone run into this before and how did you redolve it. |
#21
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Windows Installer Service
On Wed, 30 Jul 2008 09:40:00 -0700, Bill
wrote: I tried to reinstall from my Reinstallation CD today but got a message that it could not do it as the version of Windows on the computer was newer than the one on the CD. However , it told me how I could continue anyway. To ask a dumb question, should I just continue with the reinstallation even though the version on my CD is older than what is on my machine? You get that message when you have a service pack installed that's not on your CD. However, more important, if you get that message, you are doing the reinstallation incorrectly. You are trying to run it from within Windows, and that's wrong. When you do the installation correctly (see below) it begins by formatting the drive, so it doesn't care at all what's on the drive, or even whether *anything* is. To reinstall correctly, just boot from the Windows XP CD (change the BIOS boot order if necessary to accomplish this) and follow the prompts for a clean installation (delete the existing partition by pressing "D" when prompted, then create a new one). You can find detailed instructions he http://michaelstevenstech.com/cleanxpinstall.html or here http://xphelpandsupport.mvps.org/how...windows_xp.htm or here http://windowsxp.mvps.org/XPClean.htm or here http://www.webtree.ca/windowsxp/clean_install.htm -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
#22
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Windows Installer Service
I have tried to reinstall Win XP from the original CD, however I got an error
message that the XP version on my computer is newer than the one on the CD and it won't let me reinstall it. I thought about deleting XP first and then reinstalling but it won't let me do that either. I tried down loading the Windows Installer Cleanup Utility per article 290301 and my computer won't let me do that as I get an error messaage about the WIS could not be accessed. I'm at my wits end. Do you have any other suggestions. "PaulM" wrote: This is what the mode is for: Debugging Mode: This option turns on debug mode in Windows. Debugging information can be sent across a serial cable to another computer that is running a debugger. This mode is configured to use COM2. It not for you. Well from what I have read about this problem the only thing you can do is reinstall at this time. ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... Before I try this, I want to exhaust all options. Since I have dial up and not a high speed connection, the updates to XP after installing XP from CD would take to long. Since this would take to much time, I would need to order a CD of the updates from Windows. I did try going through the article 315346, Method 1, Reregistering the Windows Installer again with no luck. However, when in the "Windows Advanced Option" menu after I selected "Safe Mode" as instructed, I noticed that amoung the selections there was one listed as " Debugging Mode". Do you have any idea what this option would do? "PaulM" wrote: Your next step in to do a repair installation of XP. How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/default...b;en-us;315341 "Bill" wrote in message ... The history of my proboem is this. When attempting to down load the coupon printer from the "coupon .Com" site my Norton anti virus became corrupted. I worked the issue with Norton which had me delete their software. They sent me a CD to reinstall it. Reinstallation gives me error messages. Next they had me reinstall the Microsoft Windows Installer per one of their trouble shooting menues. This required the down loading of Windows Installer-KB893803-v2-x86.exe and its installation. Everyting seemed to go fine with a successful installation but the problem persisted. I then checked the Microsoft Help and Support and ran across article # 315346 where the error message, I was receiving, was exactly as shown in the article. I followed the steps for reinstalling the Windows Installer first with no success. In this process they had me go into the cmd prompt and rename three files, msi.dll, msiexec.exe and msihnd.dll. I received messages that these files already existed or could not be found. I completed this process as per the instructions anyway with no success. I then tried the Reregistering of the Windows Installer second with no success. Next I tried this venue. "PaulM" wrote: You did every thing in Article 315346?? Right? I would like to know what you did to try to fix this problem. "Bill" wrote in message ... OPPS. Left the space out. Ok. I put it in and got the same error message. However, isn't there a way to fix this thing for the whole computer instead of file by file? "PaulM" wrote: Its regsvr32 /u There is a space between regsvr32 and the / "Bill" wrote in message ... Tried your suggestion. Unfortunately, I got the same error message as with Andrews suggestion. An error message saying that "Windows Cannot find regsve32/......" "PaulM" wrote: Just like I said. Start/Run type regsvr32 /u file name you want to unregister To register the file retype regsvr32 and file name you want to register. "Bill" wrote in message ... Sorry PaulM but I find your response confusing. Can you be more clear? "PaulM" wrote: Its regsvr32 /u then the file name to unregister the file then just regsvr32 and file name to register the file. -- ------------------------------------------------------------------------------------- www.paulsxp.com www.paulsxp.com/forum http://www.supportspace.com/home/aff...s.s2?aiu=paulm ------------------------------------------------------------------------------------ "Bill" wrote in message ... I tried your suggestion. However, I received an error message that "Windows cannot find msiexec /unregister." "Andrew E." wrote: Try run,type:msiexec /unregister Return to run,type:msiexec /regserver "Bill" wrote: Ref: Article 315346 regarding an error message that the Installer could not be accessed. I went through the items on this article twice and still the issue is not resolved. I cannot install nor delete software. I get this error message every time. Has anyone run into this before and how did you redolve it. |
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Windows Installer Service
On Tue, 5 Aug 2008 10:49:00 -0700, Bill
wrote: I have tried to reinstall Win XP from the original CD, however I got an error message that the XP version on my computer is newer than the one on the CD and it won't let me reinstall it. You get that message because you have a later service pack installed than what's on the CD. But it doesn't matter, because if you get that message, you're doing the installation incorrectly. When you do the installation correctly (by *booting* from the CD, not trying to install from within Windows, it begins by formatting the drive, so it doesn't care at all what's on the drive, or even whether anything is. Just boot from the Windows XP CD (change the BIOS boot order if necessary to accomplish this) and follow the prompts for a clean installation (delete the existing partition by pressing "D" when prompted, then create a new one). You can find detailed instructions he http://michaelstevenstech.com/cleanxpinstall.html or here http://xphelpandsupport.mvps.org/how...windows_xp.htm or here http://windowsxp.mvps.org/XPClean.htm or here http://www.webtree.ca/windowsxp/clean_install.htm -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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Windows Installer Service
I thought I'd try something. Since when trying to reinstall Win XP from the
original CD got me the error message that I could not do it as the version on my machine was newer than the one on the CD, I decided to remove SP 2 from the drive. I was able to do this and noted that the process was rewriting the registry. After the removal was completed everything seemed to work OK. It was like I had my computer back and I didn't loose any programming or files. I could remove and install software. Since I had purchased SP3 from Microsoft , I went ahead and installed SP 3 from the CD. This went OK, however my computer now runs verrrrry slooow. It takes 15 minutes to boot up when I turn it on and every command takes forever to execute. Any comments? "Ken Blake, MVP" wrote: On Tue, 5 Aug 2008 10:49:00 -0700, Bill wrote: I have tried to reinstall Win XP from the original CD, however I got an error message that the XP version on my computer is newer than the one on the CD and it won't let me reinstall it. You get that message because you have a later service pack installed than what's on the CD. But it doesn't matter, because if you get that message, you're doing the installation incorrectly. When you do the installation correctly (by *booting* from the CD, not trying to install from within Windows, it begins by formatting the drive, so it doesn't care at all what's on the drive, or even whether anything is. Just boot from the Windows XP CD (change the BIOS boot order if necessary to accomplish this) and follow the prompts for a clean installation (delete the existing partition by pressing "D" when prompted, then create a new one). You can find detailed instructions he http://michaelstevenstech.com/cleanxpinstall.html or here http://xphelpandsupport.mvps.org/how...windows_xp.htm or here http://windowsxp.mvps.org/XPClean.htm or here http://www.webtree.ca/windowsxp/clean_install.htm -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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