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#16
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Error Code 81000314
Hi,
It's very inconsistent. I'm afraid I don't have any details of what's going on yet. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "mikepeat" wrote in message ... We're still getting this error today (14-40 GMT) +1 in the UK on 27/6/2006. Didn't work on work network, although was OK before. Successfully logged in earlier today at home on my Mac "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
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#17
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Error Code 81000314
dear all i use the page http://status.messenger.msn.com/Status.aspx
to show status and my platform is win2000 and i try to use the web messanger and its successfully connected i try anothe account in my pc and it dosen't work and i try to login from anothe pc the work good an it successfully connected im from egypt im still think that the problem in my pc are there are some thing can prevent me from connect to msn messanger and dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your answer "Bob G" wrote: Jonathan Kay [MVP] schreef: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). I have got the same problem, MSN Messenger on my PC won't log me in, Web Messenger does. And I am from Belgium (Europe) so I don't think it is a local problem. Bob |
#18
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Error Code 81000314
Also cannot connect to messenger from any machine in my network, here in the
UK, so hardly a localised problem! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
#19
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Error Code 81000314
Hi,
It may just be inconsistently working. But I -highly- doubt it's not a problem with your PC as there is too many people who are just experiencing the problem today. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Mohamed" wrote in message news dear all i use the page http://status.messenger.msn.com/Status.aspx to show status and my platform is win2000 and i try to use the web messanger and its successfully connected i try anothe account in my pc and it dosen't work and i try to login from anothe pc the work good an it successfully connected im from egypt im still think that the problem in my pc are there are some thing can prevent me from connect to msn messanger and dosn't prevent web messanger i use the msn ver 7 build 7.0.0816 i wait your answer "Bob G" wrote: Jonathan Kay [MVP] schreef: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). I have got the same problem, MSN Messenger on my PC won't log me in, Web Messenger does. And I am from Belgium (Europe) so I don't think it is a local problem. Bob |
#20
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Error Code 81000314
Hi Eric,
Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot . Joking aside, the status page really doesn't change unless the entire service is down. This is not the only Messenger community I monitor and there aren't that many reports of this problem elsewhere (yet anyway). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Looked up the error on Live.com and came up with the following: "Error 81000314, 81000377 or 81000378: Your contact list is not available If you receive one of these messages, your contact list is not available or is in read-only mode. Wait a few minutes, and then try to sign in again." But I'm starting to think that the status page needs to be changed to "there is a potential problem that we are aware of and (i hope) are trying to fix it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT humor in the MS world) Thanks again! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
#21
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Error Code 81000314
Hi,
Well, the error code is indicating an account problem (probably one of the SQL databases), so it doesn't matter what computer, network or where on the planet you are. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Nigel" wrote in message ... Also cannot connect to messenger from any machine in my network, here in the UK, so hardly a localised problem! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
#22
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Error Code 81000314
Jonathan Kay [MVP] schreef:
Hi Eric, Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot . Joking aside, the status page really doesn't change unless the entire service is down. This is not the only Messenger community I monitor and there aren't that many reports of this problem elsewhere (yet anyway). Cant you shout very hard "Héy Bill, it is time to reboot a Messenger Server !!!". Here it's 4:10 PM, we are already waiting all day. Bob ( still smiling though) |
#23
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Error Code 81000314
Jonathan, I do appreciate your time and involvement. Thanks for the
promptness and I'll just keep checking back and trying from time to time until I get signed in. "Jonathan Kay [MVP]" wrote: Hi Eric, Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot . Joking aside, the status page really doesn't change unless the entire service is down. This is not the only Messenger community I monitor and there aren't that many reports of this problem elsewhere (yet anyway). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Looked up the error on Live.com and came up with the following: "Error 81000314, 81000377 or 81000378: Your contact list is not available If you receive one of these messages, your contact list is not available or is in read-only mode. Wait a few minutes, and then try to sign in again." But I'm starting to think that the status page needs to be changed to "there is a potential problem that we are aware of and (i hope) are trying to fix it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT humor in the MS world) Thanks again! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
#24
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Error Code 81000314
Trust me, I've tried
-- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Bob G" wrote in message ... Cant you shout very hard "Héy Bill, it is time to reboot a Messenger Server !!!". Here it's 4:10 PM, we are already waiting all day. Bob ( still smiling though) |
#25
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Error Code 81000314
Hi,
Hopefully it'll all be resolved soon, I know how important (personally and professionally) IM is to everyone nowadays. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Jonathan, I do appreciate your time and involvement. Thanks for the promptness and I'll just keep checking back and trying from time to time until I get signed in. "Jonathan Kay [MVP]" wrote: Hi Eric, Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot . Joking aside, the status page really doesn't change unless the entire service is down. This is not the only Messenger community I monitor and there aren't that many reports of this problem elsewhere (yet anyway). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Looked up the error on Live.com and came up with the following: "Error 81000314, 81000377 or 81000378: Your contact list is not available If you receive one of these messages, your contact list is not available or is in read-only mode. Wait a few minutes, and then try to sign in again." But I'm starting to think that the status page needs to be changed to "there is a potential problem that we are aware of and (i hope) are trying to fix it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT humor in the MS world) Thanks again! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
#26
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Error Code 81000314
dear Jonathan i try to use an account that alredy sigined in and i can't
login with it from my pc but in there pc it work "Jonathan Kay [MVP]" wrote: Hi, Well, the error code is indicating an account problem (probably one of the SQL databases), so it doesn't matter what computer, network or where on the planet you are. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Nigel" wrote in message ... Also cannot connect to messenger from any machine in my network, here in the UK, so hardly a localised problem! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
#27
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Error Code 81000314
Hi Jonathan,
Thanks for comments and help on this topic, I am based in the UK have tried to get into the system since 7.00 GMT (originator of the original message). I am still unable to and I have tried on several machine, these are all on a network and it is the same error evertime. I might have more success with my own laptop at home. Hopefully we will be able to logon on soon!! Regards, John "Jonathan Kay [MVP]" wrote: Hi, Well, the error code is indicating an account problem (probably one of the SQL databases), so it doesn't matter what computer, network or where on the planet you are. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Nigel" wrote in message ... Also cannot connect to messenger from any machine in my network, here in the UK, so hardly a localised problem! "Jonathan Kay [MVP]" wrote: Hi, Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a lot, but ratio wise it's noticeable) so there is an actual problem here (server-side). -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Jonathan Kay [MVP]" wrote in message ... Hi, I'm willing to accept that it's another problem, the error codes are based on either what the server is returning or simply where it stops in the login process -- as such, my assumption can easily be incorrect. They're not random (obviously by balancing or simply by order in which user is registered, unfortunately I'm not privy to that exact information now). I can tell you that they're not by region however -- locale information is simply one entry in each user's account. As well, the Messenger servers are located in Southern California. The status page is he http://support.live.com/eform.aspx?p...ey=wlmessenger (top right of the page) -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "Eric S" wrote in message ... Thank you Johnathan. After reading replies after your statement, if it works on one machine and not another - Mohamed, are you using the same account to login with? If so, Johnathan, your stament of being localized to a small number of users cannot be quite correct, OR, Mohamed has a different problem all together with the first machine they tried. Are the user accounts stored on your servers randomly or by geographic/IP address? I am in Northern Indiana and I too am having this same error. I am also getting complaints from other users in my company using their personal accounts to sign in and are unsuccessful. And were is this status page you speak of? I tried to find Messenger's site, but am getting redirected to the new Live site. I thought it use to be www.msn.com/messenger.... Thanks for your time! "Jonathan Kay [MVP]" wrote: Greetings, This is a server-based server and usually a localized problem within a small amount of accounts. Unless the entire or majority of the service is down for an extended period, the system status page won't change. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JAS" wrote in message news I have tried to sign into Messenger unsuccessfully all morning, keep getting the following error message: "Signing into windows live messenger failed because the service is temporaily unavailable. Please try again later, error code : 81000314" Anyone else experiencing similiar problems or know if this is a wider issue? |
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Error Code 81000314
Right now I can't access from MSN Messenger 7.5. I get the 81000314
message like everyone else. I have read the thread so it does look like a server issue. For some reason though, Web Messenger works. http://webmessenger.msn.com/default.aspx?R=1 Jonathan, any idea why the regular client does not work, but the web browser client works fine? JBM |
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Error Code 81000314
Hi,
Well the login process is different -- just like if you use Windows Messenger (not Live) it uses a completely different version of the protocol which might allow you to sign in. If one allows you to sign in but another doesn't it's either inconsistent or a problem with the process involved with signing in with a specific version of the client. Either way, I hope to have more details within the hour. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- wrote in message oups.com... Right now I can't access from MSN Messenger 7.5. I get the 81000314 message like everyone else. I have read the thread so it does look like a server issue. For some reason though, Web Messenger works. http://webmessenger.msn.com/default.aspx?R=1 Jonathan, any idea why the regular client does not work, but the web browser client works fine? JBM |
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