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Korgo.R worm! won't go away!
I had problems with system restore and support/help functions not
functioning (WinXP), and I now figured out it must be because of the Korgo.R worm, my virus detecter found it but couldnt remove it, so I went to Symantec's site and downloaded a "removal tool" (http://securityresponse.symantec.com...orgo.removal.t ool.html ). Guess what! It doesn't work! Not for me, anyhow. I run the program, it scans through all my files and it says there is no Korgo.R worm. But I know it is, cause help/support/system restore still don't work, and my virus detectors say it's there. What to do now? |
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#2
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Korgo.R worm! won't go away!
How antivirus software and System Restore work together
http://support.microsoft.com/default...b;en-us;831829 "Johannes Enstad" wrote in message ... I had problems with system restore and support/help functions not functioning (WinXP), and I now figured out it must be because of the Korgo.R worm, my virus detecter found it but couldnt remove it, so I went to Symantec's site and downloaded a "removal tool" (http://securityresponse.symantec.com...orgo.removal.t ool.html ). Guess what! It doesn't work! Not for me, anyhow. I run the program, it scans through all my files and it says there is no Korgo.R worm. But I know it is, cause help/support/system restore still don't work, and my virus detectors say it's there. What to do now? |
#3
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Korgo.R worm! won't go away!
I am sorry you are fustrated let me see if I can be of
help. The only thing I can suggest was what I did for W32/worm.blaster. If you have not downloaded this you should - http://securityresponse.symantec.com...r/FixBlast.exe After that Shut down. Go in the back of the CPU and disconnect the modem and phone connection as well as the phone line from the wall. Ok. Now, start up the computer. Go to Programs, Run, type in Services.msc click OK. Go to Remote Procedure Call (RPC) click recovery tab and for all dropdowns take no action, click OK. Then click the X in the upper right hand corner. When you run the Virus Cleaning Tool you have to Disable System Restore. Start, My Computer Properties System Restore Turn Off System Restore. Make sure you turn on when you are finished. Gives this a try. ----- Original Message----- I had problems with system restore and support/help functions not functioning (WinXP), and I now figured out it must be because of the Korgo.R worm, my virus detecter found it but couldnt remove it, so I went to Symantec's site and downloaded a "removal tool" (http://securityresponse.symantec.com...er/venc/data/w 32.korgo.removal.t ool.html ). Guess what! It doesn't work! Not for me, anyhow. I run the program, it scans through all my files and it says there is no Korgo.R worm. But I know it is, cause help/support/system restore still don't work, and my virus detectors say it's there. What to do now? . |
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