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#1
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Win-10 weirdness again
Win-10-64bit-Pro
Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. The DISM checkhealth option reported "no component store corruption detected." One website suggested shellexperiencehost being suspended might be causing the problem, and that would show in TaskManager. TaskManager does show Windows Shell Experience host as suspended, but again I found no information on how to un-suspend. Ideas? -dan z- Weird 2: BTW, the two programs that I couldn,t get to autostart - Event Manager and EaseUS Backup service - autostarted all by themselves on a reboot this morning. Will see if that continues.... Weird 3: The screen-saver has activated exactly six times in the last several weeks, days apart except one wonderful day when it activated twice in a row. No joy from Google on that one either. I tried all 10 suggested "cures"." The best advice I found was "reconsider using a screen saver at all." Ah, love Windows-10.... Not looking for help on 2 and 3, just reporting them as symptomatic of Win-10 stability. -- Someone who thinks logically provides a nice contrast to the real world. (Anonymous) |
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#2
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Win-10 weirdness again
On 9/17/2018 5:55 PM, slate_leeper wrote:
Win-10-64bit-Pro Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. The DISM checkhealth option reported "no component store corruption detected." One website suggested shellexperiencehost being suspended might be causing the problem, and that would show in TaskManager. TaskManager does show Windows Shell Experience host as suspended, but again I found no information on how to un-suspend. Ideas? -dan z- Weird 2: BTW, the two programs that I couldn,t get to autostart - Event Manager and EaseUS Backup service - autostarted all by themselves on a reboot this morning. Will see if that continues.... Weird 3: The screen-saver has activated exactly six times in the last several weeks, days apart except one wonderful day when it activated twice in a row. No joy from Google on that one either. I tried all 10 suggested "cures"." The best advice I found was "reconsider using a screen saver at all." Ah, love Windows-10.... Not looking for help on 2 and 3, just reporting them as symptomatic of Win-10 stability. As I've had none of these behaviors on any of my Win10 computers, perhaps the root of the problem is with your computer(s) rather than Windows10. -- best regards, Neil |
#3
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Win-10 weirdness again
Neil wrote:
As I've had none of these behaviors on any of my Win10 computers, perhaps the root of the problem is with your computer(s) rather than Windows10. You do know, that there were *clean* installs of Windows 10 which malfunctioned out of the box. The root cause was never reported that I could see. (The problem went on for months, and then promptly disappeared again.) It looked like a Tile Cache problem of some sort. It's pretty sad when an OS cannot install consistently out of the box. I don't recollect that sort of thing happening in the Win2K or WinXP era. With WinXP, it was weirdness that would "grow" as the OS aged. (The clock balloon that goes behind the Task Bar. Missing notification icons. Sensitivity to the installation of shellex menu items.) But the initial installation, worked pretty consistently. If you didn't use hardware for which a driver was in-box, that doesn't count... as that's an "own goal". If you have an AHCI only storage device, then present the AHCI driver that comes with it, if you expect the OS installation to work. If the track record on install success was better, I'd have to agree with you. Unfortunately, it's not as good as WinXP. And there seem to be more problems, with Surface products. Microsoft's own. Part of the issue there, was introducing S0ix power management state, only on Surface products. While the HPs and Dells of the world stood back and watched the fun. The other OEMs weren't going to use that, until it was more mature. So a Surface owner who just paid a thousand for a machine, became a "test dummy". Paul |
#4
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Win-10 weirdness again
slate_leeper wrote:
Win-10-64bit-Pro Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. The DISM checkhealth option reported "no component store corruption detected." One website suggested shellexperiencehost being suspended might be causing the problem, and that would show in TaskManager. TaskManager does show Windows Shell Experience host as suspended, but again I found no information on how to un-suspend. Since you haven't looke at the Event Viewer to check, and to start checking anew, I'd clear the events in Event Viewer and reboot. Then look at Event Viewer to see what non-informational messages it had. You could see if the inbuilt boot logging provides any clues. See: https://www.tenforums.com/tutorials/...g-windows.html https://docs.microsoft.com/en-us/win...ware/test/wpt/ I saw users mentioned a setting that let you monitor boot-time logging of performance, found at: https://answers.microsoft.com/en-us/...d-4216385c7ff3 https://helgeklein.com/blog/2013/07/...Speed=noscript Of course, you could try booting Windows in its safe mode to see if the boot lag problem goes away. If that worked, use msconfig.exe to disable all startup programs and reboot into normal mode (but without all the startup programs). |
#5
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Win-10 weirdness again
slate_leeper wrote:
Win-10-64bit-Pro Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. The DISM checkhealth option reported "no component store corruption detected." One website suggested shellexperiencehost being suspended might be causing the problem, and that would show in TaskManager. TaskManager does show Windows Shell Experience host as suspended, but again I found no information on how to un-suspend. Ideas? -dan z- Weird 2: BTW, the two programs that I couldn,t get to autostart - Event Manager and EaseUS Backup service - autostarted all by themselves on a reboot this morning. Will see if that continues.... Weird 3: The screen-saver has activated exactly six times in the last several weeks, days apart except one wonderful day when it activated twice in a row. No joy from Google on that one either. I tried all 10 suggested "cures"." The best advice I found was "reconsider using a screen saver at all." Ah, love Windows-10.... Not looking for help on 2 and 3, just reporting them as symptomatic of Win-10 stability. There is a suggestion here, that Runtime Broker has something to do with suspending ShellExperienceHost. https://answers.microsoft.com/en-us/...-bb7c69a1bfed# And someone here, is clicking their left and right mouse buttons at the same time, on the Start menu. Perhaps as an attempt to unsuspend ShellExperienceHost or something. https://linustechtips.com/main/topic...ing-in-win-10/ As long as there are no technical descriptions, all we can do is be amused by various kinds of Voodoo. Paul |
#6
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Win-10 weirdness again
On 9/17/2018 8:23 PM, Paul wrote:
Neil wrote: As I've had none of these behaviors on any of my Win10 computers, perhaps the root of the problem is with your computer(s) rather than Windows10. You do know, that there were *clean* installs of Windows 10 which malfunctioned out of the box. The root cause was never reported that I could see. (The problem went on for months, and then promptly disappeared again.) It looked like a Tile Cache problem of some sort. I don't see how that relates to the OP's comments or my reply. It's pretty sad when an OS cannot install consistently out of the box. Is the OP's a "clean" install out of the box? I didn't see that in his comments. -- best regards, Neil |
#7
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Win-10 weirdness again
On 2018-09-17 17:55, slate_leeper wrote:
Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. You could try to re-register the Start Menu. I haven't really searched for anything else, but you could google "Reset Start Menu" - there are ways to clear it, in case corruption is what's making those processes sleep... https://www.tenforums.com/tutorials/...dows-10-a.html Regards, -- ! _\|/_ Sylvain / ! (o o) Memberavid-Suzuki-Fdn/EFF/Red+Cross/SPCA/Planetary-Society oO-( )-Oo "Bubble gum? I was saved by BUBBLE GUM?!?!?" -Darkwing |
#8
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Win-10 weirdness again
B00ze wrote:
On 2018-09-17 17:55, slate_leeper wrote: Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. You could try to re-register the Start Menu. I haven't really searched for anything else, but you could google "Reset Start Menu" - there are ways to clear it, in case corruption is what's making those processes sleep... https://www.tenforums.com/tutorials/...dows-10-a.html Regards, At the bottom of the page you found, is another one. ******* Published by Shawn Brink 01 Sep 2018 https://www.tenforums.com/tutorials/...dows-10-a.html "startmenu.diagcab https://www.tenforums.com/attachment...bleshooter.zip Open the Start_Menu_troubleshooter.zip file, and extract (drag and drop) the startmenu.diagcab file to your desktop. " Dead link, but... http://download.microsoft.com/downlo...rtmenu.diagcab Looks like it came out in May 2016. And the file is now gone. That's why Brink is offering it from his site. Archive.org still has copies. https://web.archive.org/web/20160601...rtmenu.diagcab Paul |
#9
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Win-10 weirdness again
On Tue, 18 Sep 2018 04:55:34 +0100, ? Good Guy ?
wrote: On 17/09/2018 22:55, slate_leeper wrote: Win-10-64bit-Pro What is the specification of your machine and how old is it? Dell XPS8930 i7 processor, 3.91 ghz 16mb Ram 2 Tb HD OK with you? -- Someone who thinks logically provides a nice contrast to the real world. (Anonymous) |
#10
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Win-10 weirdness again
Several more suggestions, Thanks, folks. I'll give 'em a try.
-dan z- -- Someone who thinks logically provides a nice contrast to the real world. (Anonymous) |
#11
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Win-10 weirdness again
😉 Good Guy 😉 wrote:
SSD is a complete waste of money (& time) IMO. Damn, you're not good, you're stupid. |
#12
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Win-10 weirdness again update
I now keep a log of everything I do with Win-10. The log indicates that the start menu problem began immediately after installing updates KB4100347 and KB4457128 on 8/15. So I uninstalled those. No joy, start menu still the same. Reverted the uninstall with System Restore. Now the start menu works. What ?!? That shouldn't have changed anything. Task Manager still shows Cortana and Shell Experience Host as "suspended." Apparently not the problem. I would still like to un-suspend them if I can ever find out how. On Mon, 17 Sep 2018 17:55:21 -0400, slate_leeper wrote: Win-10-64bit-Pro Weird 1: After rebooting the computer, pressing the Windows key results only in a blank white box. Anything typed is ignored. 1 to 2 hours later, it starts showing the normal dark gray box and the icons I have selected. However anything typed is still ignored. Clicking the "All Apps" icon gives the list. Clicking on Cortana gives the search box. Typing anything results in the blank white box. Same result when pressing WindowsKey+S. Task Manager shows Cortana as "suspended." There seems to be no option to un-suspend.sfc /scannow found and fixed one corrupted file, OneDrive.lnk. I don't use OneDrive, and can't imagine this being the problem. The DISM checkhealth option reported "no component store corruption detected." One website suggested shellexperiencehost being suspended might be causing the problem, and that would show in TaskManager. TaskManager does show Windows Shell Experience host as suspended, but again I found no information on how to un-suspend. Ideas? -dan z- Weird 2: BTW, the two programs that I couldn,t get to autostart - Event Manager and EaseUS Backup service - autostarted all by themselves on a reboot this morning. Will see if that continues.... Weird 3: The screen-saver has activated exactly six times in the last several weeks, days apart except one wonderful day when it activated twice in a row. No joy from Google on that one either. I tried all 10 suggested "cures"." The best advice I found was "reconsider using a screen saver at all." Ah, love Windows-10.... Not looking for help on 2 and 3, just reporting them as symptomatic of Win-10 stability. -- Someone who thinks logically provides a nice contrast to the real world. (Anonymous) |
#13
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Win-10 weirdness again update
slate_leeper wrote:
I now keep a log of everything I do with Win-10. The log indicates that the start menu problem began immediately after installing updates KB4100347 and KB4457128 on 8/15. So I uninstalled those. No joy, start menu still the same. Reverted the uninstall with System Restore. Now the start menu works. What ?!? That shouldn't have changed anything. Task Manager still shows Cortana and Shell Experience Host as "suspended." Apparently not the problem. I would still like to un-suspend them if I can ever find out how. Suspended processes are those not being used, not that they have been disabled. Suspending processes has been available since Windows 7. When a process is suspended, it can get immediately unloaded (no waiting for graceful exit by the program) to reclaim its memory for something else. Think of suspension like putting a call on hold: the phone is still working but not busy until you go off hold but you could just hang up if you needed to make another more critical call. A suspended process can also be immediately be requested by a caller process. Taking a process out of suspend state is a LOT faster than having to load it into memory and then pass control to it to execute whatever function the caller wants to use. Did you ever reboot your computer after applying those updates? Not a hybrid power state or anything that utilizes the hibernate file upon Windows restart but a full shutdown and cold boot (where you see the POST screen where you could go into BIOS screens or let the OS boot). Updates can put files in a mixed state: some old ones got replaced with new files but some old files remain to get replaced on Windows' restart (the inuse files cannot get replaced until a shutdown or a startup of Windows or both). A program with its files in mixed state may not behave correctly. I always reboot after any Windows updates because of the abnormalities that mixed state programs can encounter, even if I'm not prompted to reboot. Some programmers think a mixed state program should continue to function okay but they are testing on their testbeds, not on your computer. |
#14
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Win-10 weirdness again
On Tue, 18 Sep 2018 04:55:34 +0100, ? Good Guy ?
wrote: On 17/09/2018 22:55, slate_leeper wrote: Win-10-64bit-Pro What is the specification of your machine and how old is it? Your problem seems to be going on for months but we still don't know whether your machine meets the basic requirements. The term "basic" is a misnomer because you need at least 8GB ram and 500GB Hard disk space. If you are using Visual Studios and Adobe Master Collection (old CS6) or latest Creative Cloud Suite then you are talking about 1TB HD space. If you are using SSD then forget it. You won't be able run Windows 10 on it because 256GB is not enough with all that software and regular updates. I know people don't agree with this but I am speaking from experience. My machine came with 256GBSSD and 2TB normal WD hard disk. I foolishly installed Windows 10 Professional on SSD and the problem started (for nearly 1 month). I then switched everything to 2TB HD and the problem went away and I am very happy with the machine. SSD is a complete waste of money (& time) IMO. I'm running Windows 10 quite happily on 512 GB of SSD and 2 TB of HD. Also 32 GB of RAM. And I'm running Adobe CC, PS and LR, quite happily. I now keep spare 2TB HDs in my drawer and when 1809 comes out in October, I might use one of them to do a clean install and start again from scratch. It takes about 3 days for me because I need to install all the different versions of Visual Studios and SQL servers for testing purposes. It is worth it for me because then I know what exactly is the problem if any. The old HD remains in drawer with all DATA intact so if I need to revert to 1803 then it is easy. Simply switch the HD!! -- Regards, Eric Stevens |
#15
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Win-10 weirdness again update
On Tue, 18 Sep 2018 10:40:08 -0500, VanguardLH wrote:
slate_leeper wrote: I now keep a log of everything I do with Win-10. The log indicates that the start menu problem began immediately after installing updates KB4100347 and KB4457128 on 8/15. So I uninstalled those. No joy, start menu still the same. Reverted the uninstall with System Restore. Now the start menu works. What ?!? That shouldn't have changed anything. Task Manager still shows Cortana and Shell Experience Host as "suspended." Apparently not the problem. I would still like to un-suspend them if I can ever find out how. Suspended processes are those not being used, not that they have been disabled. Suspending processes has been available since Windows 7. When a process is suspended, it can get immediately unloaded (no waiting for graceful exit by the program) to reclaim its memory for something else. Think of suspension like putting a call on hold: the phone is still working but not busy until you go off hold but you could just hang up if you needed to make another more critical call. A suspended process can also be immediately be requested by a caller process. Taking a process out of suspend state is a LOT faster than having to load it into memory and then pass control to it to execute whatever function the caller wants to use. Thank you for that explanation. I learn a lot from you folks. Did you ever reboot your computer after applying those updates? Not a hybrid power state or anything that utilizes the hibernate file upon Windows restart but a full shutdown and cold boot (where you see the POST screen where you could go into BIOS screens or let the OS boot). Updates can put files in a mixed state: some old ones got replaced with new files but some old files remain to get replaced on Windows' restart (the inuse files cannot get replaced until a shutdown or a startup of Windows or both). A program with its files in mixed state may not behave correctly. I always reboot after any Windows updates because of the abnormalities that mixed state programs can encounter, even if I'm not prompted to reboot. Some programmers think a mixed state program should continue to function okay but they are testing on their testbeds, not on your computer. Yes. Actually a few reboots while trying to troubleshoot the problem. Also windows update required a reboot after first installing those updates. Thanks again. More great info. -dan z- -- Someone who thinks logically provides a nice contrast to the real world. (Anonymous) |
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