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#1
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Unable to see cd/dvd
When I put a CD into the CD drive, go to my computer, and click on the drive.
I get I message telling me to insert a cd. I did have roxio Easy CD & DVD durning software on the computer, but I gave me a message stating that the trial period was over. (even though I purchased and registered the software.) When I tried to reload the software I got the above message. Someone told me that Roxio drag and drop could be causing problems so I removed it and I'm still having problems. I tried to play a cd through Media Player, and I'm told there is no disc. I did go to the device manager and I say the drive is working properly. What should I do next? |
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#2
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Unable to see cd/dvd
http://support.microsoft.com/kb/939052/en-us
and http://support.microsoft.com/default...b;en-us;314060 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Ann178" wrote in message ... When I put a CD into the CD drive, go to my computer, and click on the drive. I get I message telling me to insert a cd. I did have roxio Easy CD & DVD durning software on the computer, but I gave me a message stating that the trial period was over. (even though I purchased and registered the software.) When I tried to reload the software I got the above message. Someone told me that Roxio drag and drop could be causing problems so I removed it and I'm still having problems. I tried to play a cd through Media Player, and I'm told there is no disc. I did go to the device manager and I say the drive is working properly. What should I do next? |
#3
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Unable to see cd/dvd
Roxio for some reason set a flag (secret key)
in the Windows registry that indicated your trial was over. A Reinstall will not fix this problem as that registry key is never deleted even if you install the product. Call Roxio and explain your problem -- JS http://www.pagestart.com "Ann178" wrote in message ... When I put a CD into the CD drive, go to my computer, and click on the drive. I get I message telling me to insert a cd. I did have roxio Easy CD & DVD durning software on the computer, but I gave me a message stating that the trial period was over. (even though I purchased and registered the software.) When I tried to reload the software I got the above message. Someone told me that Roxio drag and drop could be causing problems so I removed it and I'm still having problems. I tried to play a cd through Media Player, and I'm told there is no disc. I did go to the device manager and I say the drive is working properly. What should I do next? |
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