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#1
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SP2 Failes to install with Access Denied
Hi All
Tried to install SP2 but keeps failing after a while saying "Access Denied". Below is what appears in log. 4549.421: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi. dll 4577.021: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 4581.518: Num Ticks for Copying files : 1859494 4581.668: DoRegistryUpdates:SetupInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5 4581.668: INF_REGISTRY Failed 4581.668: DoInstallationoRegistryUpdates failed 4600.675: Unregistration of sprecovr successful 4601.156: Access is denied. 4609.628: Message displayed to the user: Access is denied. 4609.628: User Input: OK 4609.668: Service Pack 2 installation did not complete. Select 'OK' to undo the changes that have been made. ANy ideas what is causing this THanks Paul |
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#2
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SP2 Failes to install with Access Denied
Paul Martin wrote:
Hi All Tried to install SP2 but keeps failing after a while saying "Access Denied". Below is what appears in log. 4549.421: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi. dll 4577.021: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 4581.518: Num Ticks for Copying files : 1859494 4581.668: DoRegistryUpdates:SetupInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5 4581.668: INF_REGISTRY Failed 4581.668: DoInstallationoRegistryUpdates failed 4600.675: Unregistration of sprecovr successful 4601.156: Access is denied. 4609.628: Message displayed to the user: Access is denied. 4609.628: User Input: OK 4609.668: Service Pack 2 installation did not complete. Select 'OK' to undo the changes that have been made. ANy ideas what is causing this Hi This error may be related to registry permissions issues. You can trace this using the setupapi.log in the windows folder. Here is a previous post about this: From: Subject: XP SP2 "Access Denied" & the Fix Date: Sat, 14 Aug 2004 08:22:57 -0700 Newsgroups: microsoft.public.windowsxp.general quote As with SP2 RC2, I am having the same problem with the GA release of SP2. "Access Denied" during installation. This is error can be worked around by reading the setupapi.log under the windows directory. I am posting this to see if others are having the problem. For some reason several registry keys related to windows media player and a few others do not have any permissions set for admin and system. Specifically the following need to have permissions set to full control for admin & system: HKCR/vnd.ms.radio IP6FwAPI.NetFirewallV6Manager HKCR/WMPlater.OCX/EditFlags HKCR/Software/Classes/UICTL* may vary HKCR/Software/Classes/ADDC* may vary you may have others so check the log for "Unable to delete registry , Access Denied" You may need to go thru the install a few times, as you may fix one set, the next time you run it you may encounter a new set. The best thing to do is check the first 3 listed above and the set full control on permission to HKCR/Software/Classes and its child objects for Admin and System only. /quote -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scr...r/default.mspx |
#3
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SP2 Failes to install with Access Denied
Hi Torgeir
Thanks for the info done a check and found HKCR/vnd.ms.radio permissions weren't set properly. Trying again. Thanks Paul "Torgeir Bakken (MVP)" wrote in message ... Paul Martin wrote: Hi All Tried to install SP2 but keeps failing after a while saying "Access Denied". Below is what appears in log. 4549.421: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi. dll 4577.021: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 4581.518: Num Ticks for Copying files : 1859494 4581.668: DoRegistryUpdates:SetupInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5 4581.668: INF_REGISTRY Failed 4581.668: DoInstallationoRegistryUpdates failed 4600.675: Unregistration of sprecovr successful 4601.156: Access is denied. 4609.628: Message displayed to the user: Access is denied. 4609.628: User Input: OK 4609.668: Service Pack 2 installation did not complete. Select 'OK' to undo the changes that have been made. ANy ideas what is causing this Hi This error may be related to registry permissions issues. You can trace this using the setupapi.log in the windows folder. Here is a previous post about this: From: Subject: XP SP2 "Access Denied" & the Fix Date: Sat, 14 Aug 2004 08:22:57 -0700 Newsgroups: microsoft.public.windowsxp.general quote As with SP2 RC2, I am having the same problem with the GA release of SP2. "Access Denied" during installation. This is error can be worked around by reading the setupapi.log under the windows directory. I am posting this to see if others are having the problem. For some reason several registry keys related to windows media player and a few others do not have any permissions set for admin and system. Specifically the following need to have permissions set to full control for admin & system: HKCR/vnd.ms.radio IP6FwAPI.NetFirewallV6Manager HKCR/WMPlater.OCX/EditFlags HKCR/Software/Classes/UICTL* may vary HKCR/Software/Classes/ADDC* may vary you may have others so check the log for "Unable to delete registry , Access Denied" You may need to go thru the install a few times, as you may fix one set, the next time you run it you may encounter a new set. The best thing to do is check the first 3 listed above and the set full control on permission to HKCR/Software/Classes and its child objects for Admin and System only. /quote -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scr...r/default.mspx |
#4
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I have been chasing this for days, living in Google and news groups trying to solve this problem. I can't lick this one. 3 PC's in the home, and the other tow accepted SP2 just fine. All have XP Home. Countless persons are complaining about this problem, most with exactly this symptom, but it's not permissions. So sad so many people have reported this problem, but permissions doesn not seem to be their problem, myself included. So sad, all the MVP's and other help respondents all give the same answer. Why is it that so many people have "permissions" problem on the same key? vnd.ms.radio. I have seen only a few that are not the same key, or it's not reported at all. I sure would like some other ideas so I can install SP2 on this last machine. http://rnc3.com/images/setupapi.log |
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