O.T. Missing Folder/files

Robert in CA wrote:
I read all your info,. and bookmarked the cases and the 55mb file
thanks *s*

btw I liked your comment,... if the mouse fell into a bowl of chili *L*

I was a bit premature with the mouse and my backspace key
still doesn't function. I didn't spill anything etc to cause this it
just stopped functioning like the mouse is too sensitive when I
open/close things it keeps on going and closes or opens more
than I want. Like the Dell Imaging example I gave you.

So how do I restore my backspace key and mouse so they are
back to 'normal'? hmm I have to check and see if I have a spare
mouse or maybe I should just buy a new one?

What do you think about restoring the 8500 with the last Mrimg?
wouldn't that restore all the bookmarks and maybe fix the mouse
and backspace problem or maybe do a system restore? Although
I'm a bit iffy of doing so until I have a backup Win 7 Pro created.

Ok, this just happened,.....

How weird, the 8500 just started up like it was a fan going and then
died down again! and now alls quiet! I have never heard it do that!
Whats going on ? That was very weird!!!

p.s. while were talking about mice, I haven't seen any since you gave
me the great advice 8 months ago?


Thoughts/suggestions?
Robert



You should open Task Manager and see if something is
using CPU cycles. Maybe you have a coin miner running
on the machine, complements of some malware or something.

Usually on Dells, the fan only goes to "high speed",
if the register that controls it hasn't been loaded yet.
When the programming logic is present, it uses lesser
setting values and does not sound like a vacuum cleaner.

Whatever is going on, it sounds like it's interfering
with hardware.

Yes, restoring from a backup might be something to try.
Maybe we're past the point of testing another mouse,
for correct operation.

Paul

I actually tried testing with two other mouse's
but I couldn't get them to replicate what's happening
because they were too slow.

I don't know if it makes a difference but the part
that plugs into the USB port was red on the two I
tried and on the one I'm using it's white.

If we restore from a backup I would still like
to wait until I have another copy of Win 7 Pro
on another HD as a backup just in case something
goes wrong.

I opened Task Manager:

https://postimg.cc/XpYNyPST - applications

https://postimg.cc/RNpS1Tvq - processes

https://postimg.cc/kVFLsnWw - services

https://postimg.cc/zH3MqK6P - performance

https://postimg.cc/VJXhsYZ1 - networking

https://postimg.cc/34fSfWNj - users

Thanks,
Robert

I'm on the 780 at present.
I had just run a normal scan and afterwards it suggested
a boot scan and also suggested I download paramets for
a more accurate scan.
I didn't download anything but I did select a boot scan
(which is running at present )as a good way of checking out
the system before we backup the HD.

SInce I'm on the 780 it also noticed it has the same exact
problem as the 8500 where the backspace key doesn't function.
Now thats odd,... so we have to do both computers.

Also could you give me a reliable link to download the Microsoft
4000 ergonomic keyboard manual? I searched for it but there' so
many I'm afraid of downloading some malware with my past history.
Thoughts/suggestions,.?

Robert

Robert in CA wrote:
I'm on the 780 at present.
I had just run a normal scan and afterwards it suggested
a boot scan and also suggested I download paramets for
a more accurate scan.
I didn't download anything but I did select a boot scan
(which is running at present )as a good way of checking out
the system before we backup the HD.

SInce I'm on the 780 it also noticed it has the same exact
problem as the 8500 where the backspace key doesn't function.
Now thats odd,... so we have to do both computers.

Also could you give me a reliable link to download the Microsoft
4000 ergonomic keyboard manual? I searched for it but there' so
many I'm afraid of downloading some malware with my past history.
Thoughts/suggestions,.?

Robert


The only manual I'm finding, is references to the product guide,
which is that sheet of paper thing, written in a zillion languages,
that says not to spill orange juice on the keyboard.

I don't think a manual is going to help.

https://answers.microsoft.com/en-us/...1b9f930?page=2

"FelixValentin

On Windows 7 Click Start - Right Click Computer - Click Properties - Open Device Manger
- I couldn't find the Keyboard under key boards.

I opened Other Devices and found the Natural Ergonomic Keyboard 4000 there.

I right clicked on the Natural Ergonomic Keyboard 4000 and then clicked on
Update Driver software. The drivers were updated.

All my special keys became functional again.
"

That's in the year 2016.

Another poster had a problem with backspace, and he went off to
find the Support for hardware products. Which would only be
applicable when the warranty was still in effect. There were
no additional messages indicating whether there was a
satisfactory conclusion.

You may not have sufficient computers to give the keyboard
a test on "a machine which has never seen an Intellitype
driver". It may not be possible to test that way as a result.

At the moment, rolling back the OS is as good of an experiment,
as anything else.

Paul

I followed the instructions and instead of showing a Microsoft 4000
keyboard and logitech M310 mouse it shows HID for the keyboard
and mouse. which means the drivers aren't loaded correctly, correct?

https://postimg.cc/9DGvqbxz

Agreed, we will take this up again at the end of April when I order new
HD's (same ones we've been using Seagate 2TB) and make fresh copies
of WIN7 Pro using the Mrimgs.

Thanks,
Robert

Ok, I'm finally back! I've bought (4) Seagate 2TB HD's, (2) for each
computer. I also bought a (2) new M310 mouse's for the computers
and (2) Patriot XT flash drives, and a new APC surge protector. It's
all here except the mouse's. They shipped the HD's in anti-static bags
inside a manila envelopes vs a box as before. I think I have some bubble
wrap holders and one of the leftover boxes and a external HD to put
them in but I think maybe I should get more external HD's. The Startech
is out of stock

https://www.newegg.com/startech-sat3...82E16817707227

so is the Rosewill

https://www.newegg.com/rosewill-rx30...82E16817182316

To summarize:

• on the 780 when booting up the WBM asks which OS to choose from, but
without me selecting anything it then boots normally. When it first did this
(after I bumped against the keyboard when it was off) I choose Windows 7
but it keeps appearing whereas the 8500 just shows Windows 7 and boots.

• Also someone sent me a zipped file in email and I tried to open it on the 780
but I couldn't extract the files. When I tried to do so it gave me this:

https://postimg.cc/XXXsvcQy

then it gave me this Encrypting File system: back up your file encryption key:

https://postimg.cc/gxbsN9dv

I said yes to encrypt the files when extracting because it wasn't extracting at all
and I thought that might be the reason. Obviously not and I created another
problem by doing so. I deleted the downloaded zip files and haven't touched the
780 since. I assume once we restore the 780 all these problems will disappear?
I just checked and it's gone. Apparently it only shows during the process of trying
to extract the files?

In passing, he finally sent the screenshots one at a time each in separate emails
although I don't understand why he couldn't of sent them all in one email? I didn't
bother to ask.

•I put my a few documents I have been working on the Patriot flash drive so I
wouldn't loose any data when we restore the computers. However today I noticed
a temp file that wasn't there before WRL1011.tmp I don't know what it is but its
using 82.9MB.

https://postimg.cc/rRF4yvp1

https://postimg.cc/nCWmZSfm

but now today I don't see it? Is it some sort of Word file?

• Both the 8500 and 780 backspace key doesn't work. How is it possible that both
computers have this same problem? I barely use the 780 and only runs scans on
it and the monthly backups. Which by the way I've stopped until we fix the
problem on both computers.

• the 8500 has lost some bookmarks

• the 8500 mouse is way too sensitive. This is causing allot of problems with it opening
and closing things I don't want it to and then have to open things back up but perhaps
when the new mouse arrives it may go back to normal operation? Also the lack of a
backspace key function has made this all very frustrating. It just started doing all this
on it's own and I haven't messed around with any settings.

• Avast Smart Scan shows FF out of date but when I checked FF its up to date? I checked
to make sure Avast was also up to date.

https://postimg.cc/8FYqfbQZ

https://postimg.cc/PvWccsL7

• Also Adobe keeps sending msg's like this every once in awhile since I haven't un-installed
Adobe. I believe my Dell imaging uses it so I'm leery of un-installing it even if it's not supported
any longer as it may affect my Dell Imaging and I use it allot. What do you think? Should I remove
it and would it make my system more secure? The thing is if Dell Imaging requires it and I remove
it I can't get it back. Is there some way to check if Dell Imaging requires it?

https://postimg.cc/WdZvmK8Q

• In addition , sometimes when I'm working in Word, and I search for a document to open instead of
My Documents it opens to totally unrelated page I've never visited.

https://postimg.cc/DWTD8QHw


Lastly, should we attempt a System Restore on both computers before we try a Mrimg restore? (even
though we will still create (4) HD's with Win 7 Pro before trying to restore the present HD's.

Although the normal procedure is to just let the newly created HD boot and show the desktop and then
shutdown and remove it perhaps we should test it to see if the backspace function works first before
shutting it down and removing the HD?

Thoughts/suggestions?
Robert

Robert in CA wrote:
Ok, I'm finally back! I've bought (4) Seagate 2TB HD's, (2) for each
computer. I also bought a (2) new M310 mouse's for the computers
and (2) Patriot XT flash drives, and a new APC surge protector. It's
all here except the mouse's. They shipped the HD's in anti-static bags
inside a manila envelopes vs a box as before. I think I have some bubble
wrap holders and one of the leftover boxes and a external HD to put
them in but I think maybe I should get more external HD's. The Startech
is out of stock

https://www.newegg.com/startech-sat3...82E16817707227

so is the Rosewill

https://www.newegg.com/rosewill-rx30...82E16817182316

To summarize:

• on the 780 when booting up the WBM asks which OS to choose from, but
without me selecting anything it then boots normally. When it first did this
(after I bumped against the keyboard when it was off) I choose Windows 7
but it keeps appearing whereas the 8500 just shows Windows 7 and boots.

+++++ Two disks were present when the menu was rebuilt,
and now the menu choices are both being shown.
Rebuilding the menu with one disk only present, will fix it.
Macrium boot CD has a "boot repair" menu item, which can be
used to restore normal boot behavior with one disk.

• Also someone sent me a zipped file in email and I tried to open it on the 780
but I couldn't extract the files. When I tried to do so it gave me this:

https://postimg.cc/XXXsvcQy

+++++ https://www.technipages.com/fix-an-unexpected-error-zip

"The solution is to use an archive utility like WinZip or WinRAR
to extract the file. You’ll also need the password that was set
on the file to extract it." The strongest password on these things
now is around 128 bits (not practical to brute force), whereas
previously winzip was a joke. I don't know if I ever convinced you
to install 7-ZIP, as that's another choice where the right-click
menu has an "open archive" option.

then it gave me this Encrypting File system: back up your file encryption key:

https://postimg.cc/gxbsN9dv

+++++++ That is described here. It spread, out of the ZIP you were working on!
There are a couple things you can do. One involves a "cipher" command,
which scans the partition and offers a list of things that are encrypted.
Chances are, the output file will be empty (as in the example in this
discussion thread. Then, you have to hunt down the certificates that got
added, using another procedure here, and remove them. Then it will stop
pestering you to back them up.

https://social.technet.microsoft.com...10itprogeneral

I said yes to encrypt the files when extracting because it wasn't extracting at all
and I thought that might be the reason. Obviously not and I created another
problem by doing so. I deleted the downloaded zip files and haven't touched the
780 since. I assume once we restore the 780 all these problems will disappear?
I just checked and it's gone. Apparently it only shows during the process of trying
to extract the files?

+++++++ That's possible, that it's only while working on the ZIP. I don't know
if there are any tools that can tell you what precisely is going on.
The sender obviously has a sense of humor.

In passing, he finally sent the screenshots one at a time each in separate emails
although I don't understand why he couldn't of sent them all in one email? I didn't
bother to ask.

•I put my a few documents I have been working on the Patriot flash drive so I
wouldn't loose any data when we restore the computers. However today I noticed
a temp file that wasn't there before WRL1011.tmp I don't know what it is but its
using 82.9MB.

https://postimg.cc/rRF4yvp1

+++++++ Normally, tools place temporary files in %TEMP%. It's possible the tool placed
the copy there, as it's more efficient to keep it on the same volume as the
source file or something. Once all your tools are closed, such a file should be
gone. Being a temporary file, it only has value if something crashed and your
work is saved in there, and the tool knows about the file and will attempt to
re-open it.

https://postimg.cc/nCWmZSfm

but now today I don't see it? Is it some sort of Word file?

+++++++ Would this have been created while you were trying to unzip that file ?
An extension of .tmp tells us nothing. The general format, the tilde on the
front, suggests it might be Office, but it's hard to say for sure without
some detective work.

• Both the 8500 and 780 backspace key doesn't work. How is it possible that both
computers have this same problem? I barely use the 780 and only runs scans on
it and the monthly backups. Which by the way I've stopped until we fix the
problem on both computers.

• the 8500 has lost some bookmarks

+++++++ There are some jsonlz4 files in the Firefox profile. I have code to unpack that
format, but who knows what additional barriers are in there. Your bookmarks are
supposed to be backed up once a day (as individual jsonlz4 files).

• the 8500 mouse is way too sensitive. This is causing allot of problems with it opening
and closing things I don't want it to and then have to open things back up but perhaps
when the new mouse arrives it may go back to normal operation? Also the lack of a
backspace key function has made this all very frustrating. It just started doing all this
on it's own and I haven't messed around with any settings.

+++++++ In control panels, there may be a Mouse panel for such things. Pointer Options,
Select A Pointer Speed ?


• Avast Smart Scan shows FF out of date but when I checked FF its up to date? I checked
to make sure Avast was also up to date.

https://postimg.cc/8FYqfbQZ

+++++++ Firefox is up to 88.

http://releases.mozilla.org/pub/firefox/releases/

http://releases.mozilla.org/pub/fire...0/win64/en-US/ # 64 bit installers

https://postimg.cc/PvWccsL7

+++++++ It's possible you have both a 32 bit folder and a 64 bit folder for Firefox.
But that's just a wild guess on my part.

• Also Adobe keeps sending msg's like this every once in awhile since I haven't un-installed
Adobe. I believe my Dell imaging uses it so I'm leery of un-installing it even if it's not supported
any longer as it may affect my Dell Imaging and I use it allot. What do you think? Should I remove
it and would it make my system more secure? The thing is if Dell Imaging requires it and I remove
it I can't get it back. Is there some way to check if Dell Imaging requires it?

https://postimg.cc/WdZvmK8Q

+++++++ That's a good question. Some things use an npapi plugin and it would sit
in a "plugins" folder for the software. Other than that, I don't know if
the stuff uses COM to communicate. I would think the path or connection
would be a more "visible" one, and a file from Adobe would have to be sitting
in the Dell Imaging folder, to be able to use it. If Microsoft wrote it
(like Silverlight), it might be easier for other sottware to get at. It
would be nice if Adobe had a way of "listing all clients", but I don't know
of any interface for that.

• In addition , sometimes when I'm working in Word, and I search for a document to open instead of
My Documents it opens to totally unrelated page I've never visited.

https://postimg.cc/DWTD8QHw

+++++++ It looks like it has jumped to the last folder it was working in.
Not a folder you selected, but a folder it selected for temporary files.

Lastly, should we attempt a System Restore on both computers before we try a Mrimg restore? (even
though we will still create (4) HD's with Win 7 Pro before trying to restore the present HD's.

Although the normal procedure is to just let the newly created HD boot and show the desktop and then
shutdown and remove it perhaps we should test it to see if the backspace function works first before
shutting it down and removing the HD?

Thoughts/suggestions?
Robert

System Restore (System Protection) restore points, are mostly
for incidents like software installs where you want to clean
up after a software removal.

For a problem like the BackSpace key, you might have to go
too far back, and the restore point might not work, and it
will tell you so when you attempt it.

Restoring from a .mrimg is a more complete solution using
a "back in time" idea, but it also upsets your Downloads folder.

I know you are mostly worried about your Bookmarks file, and that
gives you a good deal of freedom on .mrimg restoral.

To make new "backup drives with boot OSes on them", one of the
necessary materials is a golden good OS image. If every OS
installation and .mrimg has a broken backspace key, then
we would be using compromised materials for the backup
drives. I think you understand the challenge here, and need
to look at your inventory to decide what to do next.

I've never restored goods, more than 2 years old, and even
that case, it was in an attempt to "chase a certain Acronis
driver out of a system". Normally, if I have concerns that
my OS was tipped over, the backup used to restore is going
to be well less than a year old. There would be too much
damage otherwise.

Paul

So I need to find my Macrium boot CD to correct the problem on the 780?
I thought I had 7-zip installed but I just checked and I don't. I hate zip files
and all it was was a few pictures of older catalogs. It would of been much
simplier to just send them as jpegs.
I checked again and I'm showing FF as 88 (64 bit)
So you want me to look in the external HD and the Mrimgs on it? and to show
you what I have and then we select which one and restore the present HD from
that so it's all clean again and then we create the copies?

Is that correct?
Robert

I connected my external HD and here are the Mrimgs:

https://postimg.cc/R3XyBGz1

I found a 780 System repair disc and a 780 Rescue disk
which one should I use? Do I have to open up Macrium to
use them?

Thanks,
Robert

Robert in CA wrote:
I connected my external HD and here are the Mrimgs:

https://postimg.cc/R3XyBGz1

I found a 780 System repair disc and a 780 Rescue disk
which one should I use? Do I have to open up Macrium to
use them?

Thanks,
Robert

I see MRIMG files of various sizes there.

When you make backups, you could be putting comments
in the file name, such a "kbd" for the backspace-key
issue and so on. By noting the pattern of which
failures occur ("mouse_jumpy") that gives you some
minor criterion to judge the backups.

Since the main purpose of the OS you will be putting
on new disks, is as emergency boot provision, it
doesn't really matter whether your Downloads folder
is complete as such. You only use the emergency backup
OS long enough to achieve a desired result, rather than
necessarily "living there".

If the main drive fails to boot some day, then you could
"move control" to your backup drive and its operational OS.
But that would also require moving your email profile from
the old machine, moving the most recent bookmarks file, the
contents of the Downloads folder, or whatever.

So when I look at the MRIMG files on offer, my main concern
is not dragging malware onto the new disk. Some image there
has to be "clean enough, to be cloned".

Macrium_CD == DVD tray Optiplex780 == the backup drive on USB
which is providing the
== New HDD on SATA, inside source MRIMG

You have to restore a C: and a System Reserved, for the new
disk to boot. If the Macrium CD is reasonably new, it may
even have the "Power Off" option in the shutdown menu.
Handy for rearranging stuff for the "first boot" of the
new HDD.

When you're using the Macrium CD, it'll be the Restore menu,
then browsing to the external USB to find that "best" MRIMG.

Paul

Robert in CA wrote:
So I need to find my Macrium boot CD to correct the problem on the 780?
I thought I had 7-zip installed but I just checked and I don't. I hate zip files
and all it was was a few pictures of older catalogs. It would of been much
simplier to just send them as jpegs.
I checked again and I'm showing FF as 88 (64 bit)
So you want me to look in the external HD and the Mrimgs on it? and to show
you what I have and then we select which one and restore the present HD from
that so it's all clean again and then we create the copies?

Is that correct?
Robert

The "encryption problem", appears to be a case of the machine
having acquired "certificates" related to the Apple crypto.
To correct the problem, most likely involves checking
for the certificates and removing them. Then the machine
will stop pestering to be doing "backups of the encryption keys".

You should be able to execute some of the recipes here.

https://social.technet.microsoft.com...10itprogeneral

1) The first step, is a safety procedure. The command is supposed
to scan something and located all encrypted files. In your case,
by not using encryption, the "Encrypted-Files.txt" should be an
empty file with no contents.

Command Prompt(Admin)

cipher /u /h %UserProfile%\Desktop\Encrypted-Files.txt

2) "please navigate to:

1. Type certmgr.msc into search box, press Enter. === Start : Run would do...

2. In the certification management window, expand Personal -Certificates-
There should have entry with "EFS intended Purpose", delete that certificate.

3. Same steps for Trusted People -Certificates -
entry with "EFS intended purposes". Delete that certificate.

After that, reboot the computer to check the result.

Things with EFS should not matter, as long as the Step (1)
shows no files are encrypted.

*******

If you want a copy of 7ZIP, select the 64-bit version here
to match your OS.

https://www.7-zip.org/

Download .exe 64-bit x64 1.4 MB

What 7ZIP does, is add some right-click context menu
entries, such as Open Archive, so you can look inside
ZIP files you receive. Clicking an item or a folder and
selecting Extract, you can deposit the extracted thing
in a location you select from a save dialog box.

To go back-a-level in 7ZIP, use the backspace key. Most
of the rest of it involves clicking.

The graphical interface on 7ZIP is an acquired taste.
Some people hate it for some reason. I don't have a
problem with it. I use that tool all the time for
forensic reasons (looking inside stuff, for hints).

HTH,
Paul

I'm confused with what were attempting to do.

I noted the various sizes of the backups as well
but I followed your instructions you first gave me
to the letter (I have all them saved as screenshots)
and they all went smoothly. I usually make the comments
you refer to whenever I create a system restore point but I
will make it a point to add them to the Mrimgs from now on.

So which mrimg from the 8500 do you think is best to clone?
I assume that is going to be our first step. I went back to take
a look at the 8500 Mrimgs and all the recent mrimgs are about
the same size. The changes occur on early Mrimgs that I kept
'just in case' and that's the explanation of the difference in sizes.

I'm not understanding exactly what you want me to do with
the 780? Do I use the Rescue CD or System Repair CD? Or
are you saying we need to clone a new OS onto the 780 before
any of this works? In any case I want to do the 780 before the
8500.

Here are the mrimgs for the 780 and they all are around
the same size.

https://postimg.cc/sM16GLvv

The encryption problem went away on it's own . I don't see the icon
anymore. Maybe it was just during the process that it occurs?

We can download 7Zip once we get everything back working normally.


Thoughts/suggestions?
Robert

Robert in CA wrote:
I'm confused with what were attempting to do.

I noted the various sizes of the backups as well
but I followed your instructions you first gave me
to the letter (I have all them saved as screenshots)
and they all went smoothly. I usually make the comments
you refer to whenever I create a system restore point but I
will make it a point to add them to the Mrimgs from now on.

So which mrimg from the 8500 do you think is best to clone?
I assume that is going to be our first step. I went back to take
a look at the 8500 Mrimgs and all the recent mrimgs are about
the same size. The changes occur on early Mrimgs that I kept
'just in case' and that's the explanation of the difference in sizes.

I'm not understanding exactly what you want me to do with
the 780? Do I use the Rescue CD or System Repair CD? Or
are you saying we need to clone a new OS onto the 780 before
any of this works? In any case I want to do the 780 before the
8500.

Here are the mrimgs for the 780 and they all are around
the same size.

https://postimg.cc/sM16GLvv

The encryption problem went away on it's own . I don't see the icon
anymore. Maybe it was just during the process that it occurs?

We can download 7Zip once we get everything back working normally.


Thoughts/suggestions?
Robert

Main Drive (C: and System Reserved) - does drive have malware?
- a problem correctable by restore?

New drive (C: and System Reserved) - needs an OS if just for the purposes
of emergency booting and repairs

I thought those were the two classes of problems you're interested in.

*******

Generally, for the Main Drive, if the OS develops a problem, you
restore using the most recent backup. This is intended to reduce to
a minimum, the amount of "lost materials" from a Downloads folder.

If you restore the Main Drive, you have ot take precautions not to lose
any valuable files for which you don't currently have copies.

*******

The New Drives, the emergency boot could really use any version.
If you know that one of the older versions doesn't have a Backspace Key
issue, then maybe that's the file to use. Of the newer images you've
got (you seem to be taking the images once a month), it's hard to
say which of those doesn't have the Backspace Key problem.

If you install the old backup, then relatively soon when that
New Drive is booted, both the Dell Updater, the NVidia Updater,
and Windows Update are going to be working to fill the machine
with recent stuff. In which case, if any of those caused the
Backspace Key problem, the problem would soon return (just on
the New Drive).

The difference between the drives, is your Main Drive is a
daily driver and has data content. The Emergency OS on the
New Drive, does not have quite the same requirements.

You can see in this picture of the world, that keeping data
files on C: is a bit of a mistake, but the options for moving
the storage off C: are not 100% free of issues. People in the
newsgroups here do that, they move their personal storage off
C: or move their Program Files off C: and onto another partition.
I don't particularly recommend that - it just makes extra work
at times. Work that I personally can do without. My Program Files
stays on C: . But any large collection of personal files, I move
those off manually to bring down the total size of C: . I have not
undertaken to do that automatically, only manually, so I can
watch what is going on.

Paul

Ok so we select the most recent Mrimg to avoid the loss of data
and I've already put working documents on the Patriot drive for
safe keeping. What about bookmarks? Do I have to save them as
well?

I understand what your saying and perhaps that's what I should be
doing although I'm not using much of my C: drive as you can see:

https://postimg.cc/zHFyRBNP

https://postimg.cc/Yv9vhMsb

https://postimg.cc/q6J3wn1d

https://postimg.cc/gw4dRZLh

Should we check the drive for errors on both computers before we
clone an mrimg? Should I defrag both computers?

I still have (2) Startech cases and perhaps I should dedicate one for all
my personal files as another way to protect my data and just connect it
daily to use it. I would also do it manually so I can see what's going on
but it should be an easy matter. Once we create Win 7 Pro on the spare
HD's I can use one for all my personal data. Basically, it would be the
same exact setup I have now except all my persona data would off this
computer and as you say I would free up this C: drive. Would that make
it run faster?

I went back and checked the 780 mrimgs because the ones I gave you had
old dates and as you noted I create backups every month so there should be
more current mrimgs for the 780 and I found them:

https://postimg.cc/GBDgnwdm


The most current being 3-4-21 for both the 780 and 8500 since I do them the
same day.

So should I clone the 780 ? Then if the backspace key returns we know it should
for the 8500 as well.

Thoughts/suggestions?
Robert

I should of posted this earlier but here's the
WBM screen:

https://postimg.cc/KR22qbSQ

Robert