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Performance issues with MS Office and Charter High-Speed Security Suite (aka F-Secure)
Hello,
I've switched my AV software to the Charter High-Speed Security Suite (which is just F-Secure Internet Security Suite) since my NAV subscription recently expired and Charter provides this software free of charge. Unfortunately there has been some cost in the form of nagging performance problems the first time any MS-Office (Office 2000 is what I was using at the time) app has been opened. For example, on a clean boot when I start Outlook, Word, Excel, etc. the system will come to a near grinding halt until I "unload" the AV software from the icon tray. It takes several minutes to complete the operation but is worth it since I don't like doing hard power downs. This behavior has happened ever since the new AV software has been installed earlier this year. In light of this problem I reloaded my whole system (formatted drives and all). The first thing I installed was F-Secure and things seemed to be going OK. Then when I started to install (yes install) MS Office 2003 things started to drag until I unloaded the AV software. So I reloaded the system, upgraded Office, and still saw the same problem. I've checked the task manager when these spells occur and don't see anything pegging CPU or memory so am at a loss to explain what's going on. So far I haven't gotten any response to my inquiry on the F-Secure site and was wondering if anyone in the ether has experienced something similar and could provide some clues. Also are there other utils that might tell me more specifically why the performance is dragging since task manager doesn't? If you want to reply via email, please remove the _XX_ in my addr. Thanks! Mike |
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#2
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Performance issues with MS Office and Charter High-Speed Security Suite (aka F-Secure)
I would look in F-Prot's various settings for anything like an Office
plug-in or add-in or scan or whatever and disable it. Also, if you have WinXP SP2, it seems you may need a "support package" for F-Secure, too. See http://support.f-secure.it/ita/corpo...al/xpsp2.shtml -- Echo [MS PPT MVP] http://www.echosvoice.com "Mike Fink" wrote in message news Hello, I've switched my AV software to the Charter High-Speed Security Suite (which is just F-Secure Internet Security Suite) since my NAV subscription recently expired and Charter provides this software free of charge. Unfortunately there has been some cost in the form of nagging performance problems the first time any MS-Office (Office 2000 is what I was using at the time) app has been opened. For example, on a clean boot when I start Outlook, Word, Excel, etc. the system will come to a near grinding halt until I "unload" the AV software from the icon tray. It takes several minutes to complete the operation but is worth it since I don't like doing hard power downs. This behavior has happened ever since the new AV software has been installed earlier this year. In light of this problem I reloaded my whole system (formatted drives and all). The first thing I installed was F-Secure and things seemed to be going OK. Then when I started to install (yes install) MS Office 2003 things started to drag until I unloaded the AV software. So I reloaded the system, upgraded Office, and still saw the same problem. I've checked the task manager when these spells occur and don't see anything pegging CPU or memory so am at a loss to explain what's going on. So far I haven't gotten any response to my inquiry on the F-Secure site and was wondering if anyone in the ether has experienced something similar and could provide some clues. Also are there other utils that might tell me more specifically why the performance is dragging since task manager doesn't? If you want to reply via email, please remove the _XX_ in my addr. Thanks! Mike |
#3
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Performance issues with MS Office and Charter High-Speed Security Suite (aka F-Secure)
No problems here using F-Secure
ie using the f-secure office plugin does give some delay in opening any office doc, but I dont believe it any more than any office av plugin "Mike Fink" wrote in message news Hello, I've switched my AV software to the Charter High-Speed Security Suite (which is just F-Secure Internet Security Suite) since my NAV subscription recently expired and Charter provides this software free of charge. Unfortunately there has been some cost in the form of nagging performance problems the first time any MS-Office (Office 2000 is what I was using at the time) app has been opened. For example, on a clean boot when I start Outlook, Word, Excel, etc. the system will come to a near grinding halt until I "unload" the AV software from the icon tray. It takes several minutes to complete the operation but is worth it since I don't like doing hard power downs. This behavior has happened ever since the new AV software has been installed earlier this year. In light of this problem I reloaded my whole system (formatted drives and all). The first thing I installed was F-Secure and things seemed to be going OK. Then when I started to install (yes install) MS Office 2003 things started to drag until I unloaded the AV software. So I reloaded the system, upgraded Office, and still saw the same problem. I've checked the task manager when these spells occur and don't see anything pegging CPU or memory so am at a loss to explain what's going on. So far I haven't gotten any response to my inquiry on the F-Secure site and was wondering if anyone in the ether has experienced something similar and could provide some clues. Also are there other utils that might tell me more specifically why the performance is dragging since task manager doesn't? If you want to reply via email, please remove the _XX_ in my addr. Thanks! Mike |
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Thread | Thread Starter | Forum | Replies | Last Post |
Performance issues with MS Office and Charter High-Speed Security Suite | Mike Fink | Windows XP Help and Support | 2 | December 30th 05 11:26 PM |
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