Web page error

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

On 10/19/2009 12:06 PM On a whim, David Black pounded out on the keyboard

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

Hi David,

Can you reduce the fonts in your browser? How about giving the URL so
we can see if it's poor web design or an issue on your end?


Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

David Black wrote:
Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:

can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:


"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.
What your screen resolutions set to?




This seems to be a poorly-coded page. Judging from the three "customer
reviews" that show up, you probably ought to save your 99 cents. Note
the following from the FAQ (http://www.spiceloop.com/ie/):

Web pages built with iPhone specific emoji are displayed properly only
when viewed with the Safari browser on an iPhone (or iPod Touch) with
iPhone OS 2.2 or higher. When such pages are viewed outside an iPhone
(e.g. on a pc or mac), garbled characters may be displayed instead of
the emoji characters.

--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/ap...0th/index.html

This is the only web page that I have an issue with. I am using IE8. Also,
when I spoke with Apple tech suuport they told me that when they performed
the previous steps they could see all of the web page in question with no
problem. The support person mentioned something about changing something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:



Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

Okay,
Try to reset your IE8 by doing this:
1... Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click Advanced Tab and try this option before resetting your IE8:
scroll down to these:
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Use smooth scrolling - check this check box the click [OK]

see if the page will open okay.
If it doesn't then back again on the same window and down at the bottom
click on the Reset button to reset the settings for IE8.

Let me know if that will help.

"David Black" wrote:

This is the only web page that I have an issue with. I am using IE8. Also,
when I spoke with Apple tech suuport they told me that when they performed
the previous steps they could see all of the web page in question with no
problem. The support person mentioned something about changing something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:



Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

Unless I'm missing something, you're not viewing this "web page" in IE8
but in iTunes itself. Try right-clicking on the iTunes Store link and
select Open in New Window. When I do this, I see almost the entire page
(but about one letter is still cut off on the right).

David Black wrote:
This is the only web page that I have an issue with. I am using IE8. Also,
when I spoke with Apple tech suuport they told me that when they performed
the previous steps they could see all of the web page in question with no
problem. The support person mentioned something about changing something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:


Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:

can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:


"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.
What your screen resolutions set to?





--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/ap...0th/index.html

First, I want to thank you for all of your help. I wanted to let you know
that I tried all of your suggestions and there was no change to the website.
Do you think this is a wrap around issue?

"nass" wrote:



Okay,
Try to reset your IE8 by doing this:
1... Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click Advanced Tab and try this option before resetting your IE8:
scroll down to these:
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Use smooth scrolling - check this check box the click [OK]

see if the page will open okay.
If it doesn't then back again on the same window and down at the bottom
click on the Reset button to reset the settings for IE8.

Let me know if that will help.

"David Black" wrote:

This is the only web page that I have an issue with. I am using IE8. Also,
when I spoke with Apple tech suuport they told me that when they performed
the previous steps they could see all of the web page in question with no
problem. The support person mentioned something about changing something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:



Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

I really can't be certain if it is a wrap around issue, since it doesn't
produce itself with other browser. I only can think it is a browser issue or
add-ons issue. Did you tired IE8 with Add-Ons disabled?

If it is a wrap around issue, you will need to tinker with your mouse
settings!
Read info on this link:

http://social.answers.microsoft.com/...5-6c66f680e4aa

Does this a Laptop or desktop?


"David Black" wrote:

First, I want to thank you for all of your help. I wanted to let you know
that I tried all of your suggestions and there was no change to the website.
Do you think this is a wrap around issue?

"nass" wrote:



Okay,
Try to reset your IE8 by doing this:
1... Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click Advanced Tab and try this option before resetting your IE8:
scroll down to these:
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Use smooth scrolling - check this check box the click [OK]

see if the page will open okay.
If it doesn't then back again on the same window and down at the bottom
click on the Reset button to reset the settings for IE8.

Let me know if that will help.

"David Black" wrote:

This is the only web page that I have an issue with. I am using IE8. Also,
when I spoke with Apple tech suuport they told me that when they performed
the previous steps they could see all of the web page in question with no
problem. The support person mentioned something about changing something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:



Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

I do not have any add-ons with IE8. Also, this issue is taking place on a
desktop. I looked at the link that you sent me, but is talking about a
scrolling issue which I do not have. What is so confusing to me is that the
Apple tech support person did not have this issue which still leads me to a
setting that needs to be changed on my system. However, with that being said
maybe it is in fact just that one web page which will not display coorectly
on my system.

"nass" wrote:



I really can't be certain if it is a wrap around issue, since it doesn't
produce itself with other browser. I only can think it is a browser issue or
add-ons issue. Did you tired IE8 with Add-Ons disabled?

If it is a wrap around issue, you will need to tinker with your mouse
settings!
Read info on this link:

http://social.answers.microsoft.com/...5-6c66f680e4aa

Does this a Laptop or desktop?


"David Black" wrote:

First, I want to thank you for all of your help. I wanted to let you know
that I tried all of your suggestions and there was no change to the website.
Do you think this is a wrap around issue?

"nass" wrote:



Okay,
Try to reset your IE8 by doing this:
1... Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click Advanced Tab and try this option before resetting your IE8:
scroll down to these:
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Use smooth scrolling - check this check box the click [OK]

see if the page will open okay.
If it doesn't then back again on the same window and down at the bottom
click on the Reset button to reset the settings for IE8.

Let me know if that will help.

"David Black" wrote:

This is the only web page that I have an issue with. I am using IE8. Also,
when I spoke with Apple tech suuport they told me that when they performed
the previous steps they could see all of the web page in question with no
problem. The support person mentioned something about changing something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:



Hi David,
I really can't reproduce the issue on the web page. May be because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner in the search
box type spiceloop then hit enter then click on first spiceloop icon the one
with the four faces inside and you will see the web page I am talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand side of the page
where the instructions are that I need is cut off. I do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?

When in IE8 click on view--then zoom and select 75%.
"David Black" wrote in message
...
I do not have any add-ons with IE8. Also, this issue is taking place on a
desktop. I looked at the link that you sent me, but is talking about a
scrolling issue which I do not have. What is so confusing to me is that
the
Apple tech support person did not have this issue which still leads me to
a
setting that needs to be changed on my system. However, with that being
said
maybe it is in fact just that one web page which will not display
coorectly
on my system.

"nass" wrote:



I really can't be certain if it is a wrap around issue, since it doesn't
produce itself with other browser. I only can think it is a browser issue
or
add-ons issue. Did you tired IE8 with Add-Ons disabled?

If it is a wrap around issue, you will need to tinker with your mouse
settings!
Read info on this link:

http://social.answers.microsoft.com/...5-6c66f680e4aa

Does this a Laptop or desktop?


"David Black" wrote:

First, I want to thank you for all of your help. I wanted to let you
know
that I tried all of your suggestions and there was no change to the
website.
Do you think this is a wrap around issue?

"nass" wrote:



Okay,
Try to reset your IE8 by doing this:
1... Click start Control Panel Double Click Network and
Internet
Connections Double click Internet Options, on the IE Properties
window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click Advanced Tab and try this option before resetting your IE8:
scroll down to these:
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Use smooth scrolling - check this check box the click [OK]

see if the page will open okay.
If it doesn't then back again on the same window and down at the
bottom
click on the Reset button to reset the settings for IE8.

Let me know if that will help.

"David Black" wrote:

This is the only web page that I have an issue with. I am using
IE8. Also,
when I spoke with Apple tech suuport they told me that when they
performed
the previous steps they could see all of the web page in question
with no
problem. The support person mentioned something about changing
something
called wrap around, but I cannot find such setting on my computer.

"nass" wrote:



Hi David,
I really can't reproduce the issue on the web page. May be
because I'm not
using iTunes software/app!

Does it happen with other web pages?
What browser are you using?


"David Black" wrote:

Go to iTunes then iTunes store then in upper right hand corner
in the search
box type spiceloop then hit enter then click on first spiceloop
icon the one
with the four faces inside and you will see the web page I am
talking about.

"nass" wrote:


can you send us the link to see it may be a design feature in
the web page!


"David Black" wrote:

1024 X 768

"nass" wrote:



"David Black" wrote:

When I look at a particular web page the far right hand
side of the page
where the instructions are that I need is cut off. I
do not know how or what
changes to make so that I can see the entire page.

What your screen resolutions set to?