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#1
March 16th 10, 02:34 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003.
Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori 
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#2
March 16th 10, 04:39 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
It could be Symantec Antivirus issue. For troubleshooting, try to disable it
or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#3
March 16th 10, 04:39 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
It could be Symantec Antivirus issue. For troubleshooting, try to disable it
or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#4
March 16th 10, 06:25 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
I disabled Symantec and same problem. A little more detail I have found
since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#5
March 16th 10, 06:25 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
I disabled Symantec and same problem. A little more detail I have found
since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#6
March 17th 10, 03:51 AM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
It could be some files are corrupted. You may want to run Microsoft's System
File Checker - sfc /scannow from the command-line. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I disabled Symantec and same problem. A little more detail I have found since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#7
March 17th 10, 03:51 AM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
It could be some files are corrupted. You may want to run Microsoft's System
File Checker - sfc /scannow from the command-line. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I disabled Symantec and same problem. A little more detail I have found since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#8
March 30th 10, 10:00 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
Ran the sfc /scannow and still same problem. Any other suggestions?
-- Lori "Bob Lin (MS-MVP)" wrote: It could be some files are corrupted. You may want to run Microsoft's System File Checker - sfc /scannow from the command-line. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I disabled Symantec and same problem. A little more detail I have found since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#9
March 30th 10, 10:00 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
Ran the sfc /scannow and still same problem. Any other suggestions?
-- Lori "Bob Lin (MS-MVP)" wrote: It could be some files are corrupted. You may want to run Microsoft's System File Checker - sfc /scannow from the command-line. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I disabled Symantec and same problem. A little more detail I have found since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#10
March 31st 10, 07:15 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
Bob, After a 2nd look today, I now have my network connection and the
windows firewall is back on. sfc /scannow did solve my problem Thanks so much! -- Lori "Lori" wrote: Ran the sfc /scannow and still same problem. Any other suggestions? -- Lori "Bob Lin (MS-MVP)" wrote: It could be some files are corrupted. You may want to run Microsoft's System File Checker - sfc /scannow from the command-line. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I disabled Symantec and same problem. A little more detail I have found since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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#11
March 31st 10, 07:15 PM
posted to microsoft.public.windowsxp.network_web
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Windows XP network connection lost
Bob, After a 2nd look today, I now have my network connection and the
windows firewall is back on. sfc /scannow did solve my problem Thanks so much! -- Lori "Lori" wrote: Ran the sfc /scannow and still same problem. Any other suggestions? -- Lori "Bob Lin (MS-MVP)" wrote: It could be some files are corrupted. You may want to run Microsoft's System File Checker - sfc /scannow from the command-line. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I disabled Symantec and same problem. A little more detail I have found since posting. Although my network connection is not visible, I am connected to the network and other users can access my files on the network. When opening Network Connections under Control Panel, I receive error "Network Connections folder unable to retrieve the list of network adapters. Make sure Network Connections service is enabled". Went to run, services.msc, Network Connections is set to automatically start. However, it was not started and when I try to start it, I receive error: "Could not start the Network Connection" Error 998: Invalid access to memory location. -- Lori "Bob Lin (MS-MVP)" wrote: It could be Symantec Antivirus issue. For troubleshooting, try to disable it or do clean boot. -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lori" wrote in message ... I am running Windows XP SP3 connected to Windows Small Busuiness Server 2003. Ran disk cleanup and defrag on 3/11 night. On 3/12 morning I had an exception error on defrag and shame on me for not writing down the error message. I now have a red shield saying I am not protected, please turn on firewall. My firewall is controlled by the server under group policies and showing "on" on the server. After further searching, we had a Symantec Antivirus scan that shows it had been running since 3/3. We have called Symantec and fixed that problem. After going to my network connections, there is nothing there and it will not allow me to set up a new one. We only have 1 antivirus program on this Windows XP computer. PLEASE HELP! -- Lori
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