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#16
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Problem with Audio now
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#17
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Problem with Audio now
On Tue, 19 May 2015 18:57:17 -0400, Paul wrote:
Well, you cannot select "digital" in RealTek and expect sound to come out of the green analog Speaker jack. The digital path there is for the S'PDIF output connector, which is digital 1's and 0's at around 6MHz or so. That is good for expensive receivers, and you run a coax or TOSLink cable (red LED optical cable) between the computer and the digital receiver. You do need to open the RealTek panel, find the digital versus analog option, and select analog. Or, try the Windows 7 tray icon and see if there is a selector in there for it. There should be, because I saw those options when I was over for a look on the test machine. I have RealTek analog, RealTek digital, and ATI HDMI audio as options, and I select the first one to drive my home-made amplifier (and stereo speakers). If you think some part of the tray function isn't installed right, you could try reinstalling. And the realtek.com.tw site has drivers if you need them. An AC'97 driver for all their AC'97 chips. And an HDAudio driver for all their HDAudio chips. Paul I agree that digital audio is no good. But my other W7 installed sound functions are all disabled seemingly. Do you think the BIOS for this mobo shud have an option to enable analog audio vice digital? I didn't see same when I look for that. JW |
#19
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Problem with Audio now
In a last-ditch effort to solve this GD audio problem, I will try to
start this thread over. 1) I have a MSI FM2-A85XA-G43 so-called MS7783 mobo, and have had it and used it with W7 Home Premium for some two years now. I have earphones plugged to rear speaker out. 2) Last week, the single DVD-drive suddenly stopped playing or burning. After I replaced it, and I tested it, I found that I no longer had any audio at all - not even from W7 Control PanelSound. That was a surprise. 3) I tested the earphones also on the mobo front audio - still no sound. I tested the earphones on my old faithful XP PC, and they worked fine - thus the earphones are good. 4) The W7 Speaker Tray Icon shows the speaker is good. 5) Under W7's Control PanelSound, I found it had: A) Digital Display Audio AMD High Definition Audio Device Not Plugged in B) Speakers Realtek High Definition Audio Not Plugged In C) Realtek Digital Output Realtek High Definition Audio Default Device ===== Green Check ===== 6) Realizing that I don't have digital output, I disabled 5-C, above. 5-C now no longer green-checked and flagged 'disabled'. Still no earphone sound. Now the W7 Speaker Tray Icon flags the speaker as bad!. 7) I brought up the Realtek HD Audio Manager (RtkNGUI64). It is practically blank (not even any selections in the top area). A) Under 'tools' it has 'enable auto pop up dialog whdn device is plugged in - checked. 'Disable fromt panel jack detection is not checked. B) Under Advanced Settings it has 'mute the rear output device when a front headphone is plugged in' is checked and 'Separate all input jacks as independent input devices' is not checked. Any suggestions? JW |
#20
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Problem with Audio now
wrote:
In a last-ditch effort to solve this GD audio problem, I will try to start this thread over. 1) I have a MSI FM2-A85XA-G43 so-called MS7783 mobo, and have had it and used it with W7 Home Premium for some two years now. I have earphones plugged to rear speaker out. 2) Last week, the single DVD-drive suddenly stopped playing or burning. After I replaced it, and I tested it, I found that I no longer had any audio at all - not even from W7 Control PanelSound. That was a surprise. 3) I tested the earphones also on the mobo front audio - still no sound. I tested the earphones on my old faithful XP PC, and they worked fine - thus the earphones are good. 4) The W7 Speaker Tray Icon shows the speaker is good. 5) Under W7's Control PanelSound, I found it had: A) Digital Display Audio AMD High Definition Audio Device Not Plugged in B) Speakers Realtek High Definition Audio Not Plugged In C) Realtek Digital Output Realtek High Definition Audio Default Device ===== Green Check ===== 6) Realizing that I don't have digital output, I disabled 5-C, above. 5-C now no longer green-checked and flagged 'disabled'. Still no earphone sound. Now the W7 Speaker Tray Icon flags the speaker as bad!. 7) I brought up the Realtek HD Audio Manager (RtkNGUI64). It is practically blank (not even any selections in the top area). A) Under 'tools' it has 'enable auto pop up dialog whdn device is plugged in - checked. 'Disable fromt panel jack detection is not checked. B) Under Advanced Settings it has 'mute the rear output device when a front headphone is plugged in' is checked and 'Separate all input jacks as independent input devices' is not checked. Any suggestions? JW Start by re-enabling what you disabled. You cannot disable a hardware block that drives both digital and analog at the same time, because then both disappear at the same time. You enable the driver, then *select* the analog. This is the RealTek driver on my Windows 7 install. It's huge in terms of the number of files. RealTek makes some product types, where DTS is included (a software feature, not something in hardware), and the driver somehow figures out which ones qualify, and which ones DTS has been paid for. Device Manager properties can show this, but the Microsoft devcon64 program shows it as well (in text format, so I can copy/paste it). As examples of weird ones, there is "AERT..." which is Andrea Electronics SuperBeam microphone. A stereo microphone for dictation or voice command, that uses beam shaping to reject external noise. Which is something almost no one will have or need. SuperBeam could be purchased maybe ten years ago. devcon64 driverfiles HDAUDIO\FUNC_01 HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104384FB& REV_1003\4&382096A2&0&0001 Name: Realtek High Definition Audio Driver installed from C:\Windows\INF\oem23.inf [IntcAzAudModel]. 115 file(s) used by driver: C:\Windows\system32\drivers\RTKVHD64.sys C:\Windows\system32\drivers\rtvienna.dat C:\Windows\system32\drivers\RTAIODAT.DAT C:\Windows\SysWOW64\RTCOM\RTLCPAPI.dll C:\Windows\SysWOW64\RTCOM\FMAPO32.dll C:\Windows\SysWOW64\RTCOM\RTCOMDLL.dll C:\Windows\SysWOW64\RTCOM\RtkCfg.dll C:\Windows\SysWOW64\RTCOM\RtDataProc.dll C:\Windows\SysWOW64\RTCOM\MaxxSpeechAPO.dll C:\Program Files\Realtek\Audio\HDA\RtlUpd64.exe C:\Program Files\Realtek\Audio\HDA\DTSAudioService64.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Realtek\Audio\HDA\ToastDll64.dll C:\Program Files\Realtek\Audio\HDA\CreateRtkToastLnk.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe C:\Program Files\Realtek\Audio\HDA\vncutil64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\Program Files\Realtek\Audio\HDA\FMAPP.exe C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe C:\Program Files\Realtek\Audio\HDA\DarkSkinImages64.dll C:\Program Files\Realtek\Audio\HDA\BlackSkinImages64.dll C:\Program Files\Realtek\Audio\HDA\WhiteJadeSkinImages64.dll C:\Program Files\Realtek\Audio\HDA\BlackBlueSkinImages64.dll C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe C:\Program Files\Realtek\Audio\HDA\MaxxAudioControl64.exe C:\Windows\system32\RTSnMg64.cpl C:\Windows\system32\RtkAPO64.dll C:\Windows\system32\RtPgEx64.dll C:\Windows\system32\SRSTSX64.dll C:\Windows\system32\SRSWOW64.dll C:\Windows\system32\SRSTSH64.dll C:\Windows\system32\SRSHP64.dll C:\Windows\system32\RtkApi64.dll C:\Windows\system32\MaxxAudioAPOShell64.dll C:\Windows\system32\FMAPO64.dll C:\Windows\system32\MaxxAudioAPO20.dll C:\Windows\system32\MaxxAudioEQ64.dll C:\Windows\system32\WavesGUILib64.dll C:\Windows\system32\MaxxAudioAPO30.dll C:\Windows\system32\MaxxAudioAPO4064.dll C:\Windows\system32\MaxxAudioAPO5064.dll C:\Windows\system32\MaxxVoiceAPO2064.dll C:\Windows\system32\MaxxVolumeSDAPO.dll C:\Windows\system32\MaxxAudioRealtek64.dll C:\Windows\system32\MaxxAudioRealtek264.dll C:\Windows\system32\RP3DAA64.dll C:\Windows\system32\RP3DHT64.dll C:\Windows\system32\SFAPO64.dll C:\Windows\system32\SFCOM64.dll C:\Windows\system32\SFNHK64.dll C:\Windows\system32\tosade.dll C:\Windows\system32\tadefxapo.dll C:\Windows\system32\tadefxapo264.dll C:\Windows\system32\tepeqapo64.dll C:\Windows\system32\CONEQMSAPOGUILibrary.dll C:\Windows\system32\tosasfapo64.dll C:\Windows\system32\toseaeapo64.dll C:\Windows\system32\tossaeapo64.dll C:\Windows\system32\sl3apo64.dll C:\Windows\system32\slcnt64.dll C:\Windows\system32\slprp64.dll C:\Windows\system32\sltech64.dll C:\Windows\system32\MISS_APO.dll C:\Windows\system32\RTKSMlfx.dll C:\Windows\system32\RTKSMSettingsIPC.dll C:\Windows\system32\MaxxAudioVnA64.dll C:\Windows\system32\MaxxAudioVnN64.dll C:\Windows\system32\MaxxSpeechAPO64.dll C:\Windows\system32\audioLibVc.dll C:\Windows\system32\DDPA64.dll C:\Windows\system32\DDPD64A.dll C:\Windows\system32\DDPO64A.dll C:\Windows\system32\DDPP64A.dll C:\Windows\system32\RTCOM64.dll C:\Windows\system32\RtlCPAPI64.dll C:\Windows\system32\RtkCfg64.dll C:\Windows\system32\RtDataProc64.dll C:\Windows\system32\AERTAC64.dll C:\Windows\system32\AERTAR64.dll C:\Windows\system32\RTEEL64A.dll C:\Windows\system32\RTEEG64A.dll C:\Windows\system32\RTEED64A.dll C:\Windows\system32\RTEEP64A.dll C:\Windows\system32\DTSGFXAPO64.dll C:\Windows\system32\DTSGFXAPONS64.dll C:\Windows\system32\DTSLFXAPO64.dll C:\Windows\system32\DTSNeoPCDLL64.dll C:\Windows\system32\DTSVoiceClarityDLL64.dll C:\Windows\system32\DTSS2SpeakerDLL64.dll C:\Windows\system32\DTSS2HeadphoneDLL64.dll C:\Windows\system32\DTSBassEnhancementDLL64.dll C:\Windows\system32\DTSBoostDLL64.dll C:\Windows\system32\DTSLimiterDLL64.dll C:\Windows\system32\DTSGainCompensatorDLL64.dll C:\Windows\system32\DTSSymmetryDLL64.dll C:\Windows\SysWOW64\SFCOM.dll C:\Windows\system32\SFSS_APO.dll C:\Windows\system32\R4EEL64A.dll C:\Windows\system32\R4EEG64A.dll C:\Windows\system32\R4EED64A.dll C:\Windows\system32\R4EEP64A.dll C:\Windows\system32\R4EEA64A.dll C:\Windows\system32\KAAPORT64.dll C:\Windows\system32\DTSU2PGFX64.dll C:\Windows\system32\DTSU2PLFX64.dll C:\Windows\system32\DTSU2PREC64.dll C:\Windows\system32\AcpiServiceVnA64.dll C:\Windows\system32\drivers\drmk.sys C:\Windows\system32\drivers\portcls.sys C:\Windows\system32\WMALFXGFXDSP.dll C:\Windows\system32\SysFxUI.dll C:\Windows\system32\RtkCoLDR64.dll C:\Windows\system32\RCoInstII64.dll C:\Windows\system32\RCoRes64.dat 1 matching device(s) found. Here's a picture of my tray-based panels. http://i58.tinypic.com/2aeqrkh.jpg I find it easier when I need the RealTek custom panel, to just go to Program Files and open it. Paul |
#21
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Problem with Audio now
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#22
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Problem with Audio now
On Wed, 20 May 2015 11:55:15 -0400, Paul wrote:
http://i58.tinypic.com/2aeqrkh.jpg I get nothing close. JW |
#23
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Problem with Audio now
wrote:
On Wed, 20 May 2015 11:55:15 -0400, Paul wrote: http://i58.tinypic.com/2aeqrkh.jpg I get nothing close. JW Note that occasionally, I do composite images (take several pictures and photochop them to show all the options available). Take some pictures and upload your dialog info, to tinypic.com . That's one of the few sites that hosts pictures, without requiring registration. If you already use a photo hosting site, you can always upload a screenshot to a site like that, then provide us with a link to the picture. There are sites like Picassa. I use tinypic.com as it's the last site with no registration. It isn't the nicest site. Imageshack used to be nice, but they 1) Only support Facebook, require Facebook login. 2) Deleted all the pictures collected before the "Facebook Era". *******s. And that's the nasty aspect about photo hosting sites. They can delete anything they feel like, even screen shots of dialog boxes. Paul |
#24
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Problem with Audio now
I can't seem to make 'tinypics' work correctly for me. I must be
doing something wrong. Do you get my test pic here? http://tinypic.com/view.php?pic=dxxn51&s=8 Just curious. I thought I could make use of tinypics. Thanks JW On Wed, 20 May 2015 18:16:51 -0400, Paul wrote: wrote: On Wed, 20 May 2015 11:55:15 -0400, Paul wrote: http://i58.tinypic.com/2aeqrkh.jpg I get nothing close. JW Note that occasionally, I do composite images (take several pictures and photochop them to show all the options available). Take some pictures and upload your dialog info, to tinypic.com . That's one of the few sites that hosts pictures, without requiring registration. If you already use a photo hosting site, you can always upload a screenshot to a site like that, then provide us with a link to the picture. There are sites like Picassa. I use tinypic.com as it's the last site with no registration. It isn't the nicest site. Imageshack used to be nice, but they 1) Only support Facebook, require Facebook login. 2) Deleted all the pictures collected before the "Facebook Era". *******s. And that's the nasty aspect about photo hosting sites. They can delete anything they feel like, even screen shots of dialog boxes. Paul |
#25
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Problem with Audio now
Hey Paul
I still have not been able to get any audio output from the Realtek audio on my MSI FM2-A85XA-G43 setup. As you recall, I lost my audio a few weeks ago, and have done everything under the sun to get it back. I'm thinking I shuld just buy and install a cheap sound card to see if I can get audio. It would be nice. (sarcastic). I am not sure I understand the slots I have, or can/should use. Need advice. I value yours. Thanks JW |
#26
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Problem with Audio now
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#27
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Problem with Audio now
On Mon, 25 May 2015 13:10:14 -0400, Paul wrote:
wrote: Hey Paul I still have not been able to get any audio output from the Realtek audio on my MSI FM2-A85XA-G43 setup. As you recall, I lost my audio a few weeks ago, and have done everything under the sun to get it back. I'm thinking I shuld just buy and install a cheap sound card to see if I can get audio. It would be nice. (sarcastic). I am not sure I understand the slots I have, or can/should use. Need advice. I value yours. Thanks JW OK, I reproduced your tinypic red "X". What I did, is in Windows 7 SP1, I disabled both my AMD video card HDMI audio, as well as RealTek Audio. I have: Under Control PanelSound: Digital Display Audio (AMD HDA) Disabled Unplugged---BLACK Speakers HDA Device not plugged in-------RED Headphones HDA Device not plugged in--RED Digital Audio (S/PDIF) HDA Device Default Device--GREEN The Sound Tray Icon is NOT RED, and looks normal ------------------------------------------------------------------------- I disabled the digital - knowing I do not have digital audio. The Sound Tray Icon is now red. Next, I pretended to try to fix it. I went to Control Panels, and looked for "Troubleshoot". I found Find and fix problemsTrouble shoot audio playbackplaying audionextDetecting ProblemsWhich of these devices do you want to troubleshoot? Speakers HDA Device CHECKED Headphones HDA Device NOT CHECKED Next it shows 'Playing Audio' The peripheral appears not to be plugged and the speaker headphone is unplugged - not fixed. The Sound Tray Icon is now red. Open that panel, and in the list of subsystems, there is an item to "help with audio playback" and one to "help with audio recording". You want to use the audio playback troubleshooter. When you run that, it'll notice the RealTek driver is disabled. It will enable it again. Note that, while I disabled two audio devices, the troubleshooter only turned on one of them, the RealTek one. Immediately (no reboot), the audio icon in the tray area should no longer have the red "X". Mine does Egad. What a frustrating mess! Thanks anyway JW ******* OK, now right-click the audio icon in the tray, and select "Playback Device". Make sure your analog speakers are selected. +-----------------------------+ |Speakers | --- green tick mark |RealTek High Definition Audio| on this one +-----------------------------+ |Realtek Digital Output | |RealTek High Definition Audio| +-----------------------------+ |AMD HDMI Output | |AMD High Definition Audio | +-----------------------------+ Make sure the speakers are connected to the green audio connector. Make sure the cabling is of good quality and the wire or connectors are not broken. Make sure the amplifier is plugged in, that is has power. To verify the amplified speakers work, I unplug the male connector from the back of the computer, and touch the "tip" contact with my finger. A humming noise should come from the amplified speaker, if the volume is turned up enough. Don't turn it up too loud. Now, plug the connector back into the green audio connector on the back of the PC. The Playback subsection should also have Configure and a dialog with a Test button. The Test button will play some bell-like tones in the speakers. Paul |
#28
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Problem with Audio now
On Mon, 25 May 2015 12:54:36 -0700, Stormin' Norman
wrote: On Mon, 25 May 2015 14:50:49 -0400, wrote: Egad. What a frustrating mess! Thanks anyway JW Did you ever try to verify the audio hardware is working outside of windows? I have a second PC that is XP - the headphones and the speakers both work on that machine. I have a new PCI Express X1 sound board coming from China (ugh) in about a month so they say. Maybe it will solve my woes. Hope so. Life shud not be this difficult. Thanks JW |
#29
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Problem with Audio now
I am not sure why you have mentioned the 2nd machine? Have you tried creating a Linux live CD and booting the problematic machine with the CD? Live CDs are very easy to download and create, you do not need to install Linux. Simply by booting from the CD, you will usually be able to determine if the audio hardware is working. If the hardware is functional, then we will need to help you fix your Windows issue. If the hardware is not functional, you can stop beating your head against the wall and wait for the replacement sound board. As it happens, I have a Live CD, and played with it a few years back. I shud have tried that I guess. Thanks JW |
#30
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Problem with Audio now
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