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#1
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Device Manager will not open
When I try to open the Device Manager, I get this error: "Microsoft
Management Console has encountered a problem and needs to close. We are sorry for the inconvenience." I've sent this error report to Microsoft numerous times, with no help. Please help!! Thanks, Lisa |
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#2
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Device Manager will not open
I am having a similar problem and worse still Device Manager when it opens is
empty and not showing any devices. -- Poplar "ZIMALISA" wrote: When I try to open the Device Manager, I get this error: "Microsoft Management Console has encountered a problem and needs to close. We are sorry for the inconvenience." I've sent this error report to Microsoft numerous times, with no help. Please help!! Thanks, Lisa |
#3
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Device Manager will not open
This issue showing up recently, seems to be caused by a Malware named
Apropos.C. It installs a Kernel driver with a random file name. More information available at: http://securityresponse.symantec.com...apropos.c.html Removal tool: See if running the AproposFix tool below helps: http://www.dslreports.com/forum/remark,14679793 Thanks to McCarthy for supplying the above URL. Note that the utility referenced above removes a Malware reponsible for blank device manager. Other possibilities: No Items Appear in the Device Manager List When You Open It http://support.microsoft.com/default...b;en-us;311504 Also read this, "If Device Manager is showing nothing, then Its the plug and play service that is the problem. But if the Device manager is showing the system_name and not showing any devices in the window, then check the security permissions on the Registry key HKLM\SYSTEM\CURRENTCONTROLSET\ENUM .The SYSTEM account must have full control permissions on this key in order for the Device manager to list all the devices in the window." Annoyances.org - Empty Device Manager (Windows XP Discussion Forum): http://www.annoyances.org/exec/forum/winxp/t1051715405 -- Ramesh, Microsoft MVP Windows XP Shell/User Windows XP Troubleshooting http://www.winhelponline.com "Poplar" wrote in message ... I am having a similar problem and worse still Device Manager when it opens is empty and not showing any devices. -- Poplar "ZIMALISA" wrote: When I try to open the Device Manager, I get this error: "Microsoft Management Console has encountered a problem and needs to close. We are sorry for the inconvenience." I've sent this error report to Microsoft numerous times, with no help. Please help!! Thanks, Lisa |
#4
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Device Manager will not open
Ramesh I downloaded the Propusfix tool and it has not made any difference.
The problem is still there. I also checked that the Plug and Play was on automatic in services as suggested by Carey but this has not resolved the problem. -- Poplar "Ramesh, MS-MVP" wrote: This issue showing up recently, seems to be caused by a Malware named Apropos.C. It installs a Kernel driver with a random file name. More information available at: http://securityresponse.symantec.com...apropos.c.html Removal tool: See if running the AproposFix tool below helps: http://www.dslreports.com/forum/remark,14679793 Thanks to McCarthy for supplying the above URL. Note that the utility referenced above removes a Malware reponsible for blank device manager. Other possibilities: No Items Appear in the Device Manager List When You Open It http://support.microsoft.com/default...b;en-us;311504 Also read this, "If Device Manager is showing nothing, then Its the plug and play service that is the problem. But if the Device manager is showing the system_name and not showing any devices in the window, then check the security permissions on the Registry key HKLM\SYSTEM\CURRENTCONTROLSET\ENUM .The SYSTEM account must have full control permissions on this key in order for the Device manager to list all the devices in the window." Annoyances.org - Empty Device Manager (Windows XP Discussion Forum): http://www.annoyances.org/exec/forum/winxp/t1051715405 -- Ramesh, Microsoft MVP Windows XP Shell/User Windows XP Troubleshooting http://www.winhelponline.com "Poplar" wrote in message ... I am having a similar problem and worse still Device Manager when it opens is empty and not showing any devices. -- Poplar "ZIMALISA" wrote: When I try to open the Device Manager, I get this error: "Microsoft Management Console has encountered a problem and needs to close. We are sorry for the inconvenience." I've sent this error report to Microsoft numerous times, with no help. Please help!! Thanks, Lisa |
#5
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Device Manager will not open
Poplar,
Instructions to run Aproposfix.exe Download AproposFix from he http://swandog46.geekstogo.com/aproposfix.exe Save it to your desktop but do NOT run it yet. Then please reboot your computer in Safe Mode by doing the following: 1. Start Windows in Safe Mode. 2. Locate and double-click the downloaded file, aproposfix.exe. This will create a new folder on your desktop called aproposfix. Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts. If that did not help, follow-up with a thorough malware cleanup. Begin with the stand-alone scanner from Trend Micro, named "Sysclean". Full instructions at: Generic Trojan / Adware Infestation Removal Procedu http://www.claymania.com/removal-trojan-adware.html Trend Micro Sysclean package http://aumha.net/viewtopic.php?t=10820 The Parasite Fight - Quick Fix Protocol: http://aumha.org/a/quickfix.php. -- Ramesh, Microsoft MVP Windows XP Shell/User Windows XP Troubleshooting http://www.winhelponline.com "Poplar" wrote in message ... Ramesh I downloaded the Propusfix tool and it has not made any difference. The problem is still there. I also checked that the Plug and Play was on automatic in services as suggested by Carey but this has not resolved the problem. -- Poplar "Ramesh, MS-MVP" wrote: This issue showing up recently, seems to be caused by a Malware named Apropos.C. It installs a Kernel driver with a random file name. More information available at: http://securityresponse.symantec.com...apropos.c.html Removal tool: See if running the AproposFix tool below helps: http://www.dslreports.com/forum/remark,14679793 Thanks to McCarthy for supplying the above URL. Note that the utility referenced above removes a Malware reponsible for blank device manager. Other possibilities: No Items Appear in the Device Manager List When You Open It http://support.microsoft.com/default...b;en-us;311504 Also read this, "If Device Manager is showing nothing, then Its the plug and play service that is the problem. But if the Device manager is showing the system_name and not showing any devices in the window, then check the security permissions on the Registry key HKLM\SYSTEM\CURRENTCONTROLSET\ENUM .The SYSTEM account must have full control permissions on this key in order for the Device manager to list all the devices in the window." Annoyances.org - Empty Device Manager (Windows XP Discussion Forum): http://www.annoyances.org/exec/forum/winxp/t1051715405 -- Ramesh, Microsoft MVP Windows XP Shell/User Windows XP Troubleshooting http://www.winhelponline.com "Poplar" wrote in message ... I am having a similar problem and worse still Device Manager when it opens is empty and not showing any devices. -- Poplar "ZIMALISA" wrote: When I try to open the Device Manager, I get this error: "Microsoft Management Console has encountered a problem and needs to close. We are sorry for the inconvenience." I've sent this error report to Microsoft numerous times, with no help. Please help!! Thanks, Lisa |
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