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#1
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No sound
I have an Emachine T2984 XP system and lost the sound a few days ago. I
looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA -- I love a good meal! That's why I don't cook. |
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#2
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No sound
On 29 Apr 2020 15:07:45 GMT, KenK wrote:
I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA You've probably already tried it, but I find when I lose my audio (frequently) rebooting the computer brings it back. |
#3
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No sound
default wrote in
: On 29 Apr 2020 15:07:45 GMT, KenK wrote: I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA You've probably already tried it, but I find when I lose my audio (frequently) rebooting the computer brings it back. Thanks for thr response. I've rebooted several times since problem arose. No help. Just checked. Still gone. I wonder if there's a module I can plug into the computer to replace the built-in audio and get the sound back that way. Looked on Amazon a couple of times but didn't see anything that looked usable. -- I love a good meal! That's why I don't cook. |
#4
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No sound
On 29 Apr 2020 15:07:45 GMT, KenK wrote:
I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA Is there an audio control panel for that card? |
#5
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No sound
KenK wrote:
I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA If these are amplified speakers, with their own power cable to the wall outlet, I'd pull the 1/8" stereo plug out of the lime green audio output on the T2984, and touch the tip of the plug with my finger. If you hear a "hum" coming from the left channel, that tells you the amp is probably working, at least on the left channel. Nobody has a Walkman any more, so I can't suggest plugging the computer speakers to a Walkman and using that as a LineOut style test source. If you hadn't managed to screw up the Mixer panel before on this beast, what are the odds you'd do that today in 2020 ? That's why I'm starting with hardware failure, like a problem with the speakers themselves, because config changes in WinXP are less likely. And I think these are amplified speakers, because you helpfully provided "speaker power light is ON". One channel on my speakers went out here one day, and it was a cold solder joint on the PCB inside the speaker. The manufacturer was a quality outfit, and the speaker was just about impossible to get apart. I had to use a hack saw :-) The speakers still work today, and sound just fine. Just don't look at them :-) Paul |
#6
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No sound
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#7
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No sound
KenK wrote:
I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA You can get some info from Device Manager, using the Properties : Details : Hardware IDs item while in Device Manager, for the suspected sound device. (Note - this site is having trouble and seems heavily loaded) https://i.postimg.cc/NjKYNtG1/winxp-device-manager.gif For AC'97 drivers, not only must the chip numbers be made available, the user must also provide info on the chipset. CPUID can do this for you, telling you the Northbridge and Southbridge. Newer machines no longer have a Northbridge and the Southbridge has changed its name to "PCH" to confuse matters. https://www.cpuid.com/softwares/cpu-...ersion-history We can select one from the year 2014, to raise the odds it'll run on WinXP. http://download.cpuid.com/cpu-z/cpu-z_1.69-en.zip Unpack the zip and double-click the cpuz_x32.exe file. No install is necessary. This is the portable version. Mainboard tab Chipset = X48 === (nice to know too) Southbridge = ICH9R === need to know this chip name to help find a driver, as AC'97 drivers are Southbridge specific. Paul |
#8
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No sound
On 29 Apr 2020 18:30:51 GMT, KenK wrote:
wrote in : On 29 Apr 2020 15:07:45 GMT, KenK wrote: I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA Is there an audio control panel for that card? Where do I look for it? What would it be called? Any idea? A lot depends on which sound card/chip set you have and what driver is running but if you have no joy looking in control panel/sound devices, try installed programs. The sound control panel/mixer in the Intel board on this machine is an installed program. (IDT Audio Control Panel). It screws up now and then and I have to open the program and figure out what is going on. I usually start with the system sounds and see if they work (verifies the output side), then start looking at the inputs to the card. If no output from anything, like Paul says make sure it isn't what you are using for speakers, headphone or whatever first. Then be sure the sound is being sent to the right output jack in the control program (front or rear). It seems every chipset uses a different driver and control panel so YMMV. |
#9
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No sound
On 29 Apr 2020 16:55:41 GMT, KenK wrote:
default wrote in : On 29 Apr 2020 15:07:45 GMT, KenK wrote: I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. TIA You've probably already tried it, but I find when I lose my audio (frequently) rebooting the computer brings it back. Thanks for thr response. I've rebooted several times since problem arose. No help. Just checked. Still gone. I wonder if there's a module I can plug into the computer to replace the built-in audio and get the sound back that way. Looked on Amazon a couple of times but didn't see anything that looked usable. There are some USB to audio dongles that do that. Looks like a flash drive but has a miniature stereo jack on it. Search on "usb audio dongle" on Amazon or Ebay, they start at ~$4 and way in the past I used one for a desktop that didn't have a front-mounted audio jack. |
#10
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No sound
On Wed, 29 Apr 2020 at 16:30:52, default wrote:
On 29 Apr 2020 16:55:41 GMT, KenK wrote: default wrote in m: On 29 Apr 2020 15:07:45 GMT, KenK wrote: I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Are the speakers hissing quietly if you put your ear to them? do they hum/buzz if you touch the end of the plug (tip is one channel, ring the other), as someone else has suggested? You could always check them by plugging into a portable DVD or CD player, or anything with a headphone socket - even a radio or TV. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. I assume it's a desktop rather than a laptop. If so, then looking at the back, you should see slots for add-on cards; if the audio sockets aren't in one of those slots, then it's motherboard audio. It's likely to be: I think motherboard audio was pretty universal even by the time of XP. TIA You've probably already tried it, but I find when I lose my audio (frequently) rebooting the computer brings it back. Thanks for thr response. I've rebooted several times since problem arose. No help. Just checked. Still gone. Firstly: is there still a speaker icon in the tray ("notification area")? The audio loss problem I felt most embarrassed about was where I'd muted it (-:. [I think that survives a reboot.] If there isn't, and none of your fiddling brings it back ... I wonder if there's a module I can plug into the computer to replace the built-in audio and get the sound back that way. Looked on Amazon a couple of times but didn't see anything that looked usable. .... it probably _is_ less bother getting that. There are some USB to audio dongles that do that. Looks like a flash drive but has a miniature stereo jack on it. Yes, like a USB memory stick, usually with two sockets on the back - green for line out/speaker/headphone, and pink for (probably mono) microphone in. Mainly used by people on Windows 10 and later so they can plug in a headset (with mic) for Skype, zoom, etc., without having to unplug their main speakers and so on. (W7 and later has the ability to use different hardware for "communications" than for normal audio.) They're not going to be a high quality sound card, but probably considerably more than adequate for what you need. (Well, you get what you pay for: you can get very fancy audio stuff. Everything uses USB these days.) Assuming you have a spare USB socket, that is. (You can always buy a hub if not.) The bigger difficulty might be getting one with an XP driver; make sure any you buy does. (If they claim it's downloadable, make sure it really is, before you buy.) Search on "usb audio dongle" on Amazon or Ebay, they start at ~$4 and way in the past I used one for a desktop that didn't have a front-mounted audio jack. -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf By most scientific estimates sustained, useful fusion is ten years in the future - and will be ten years in the future for the next fifty years or more. - "Hamadryad", ~2016-4-4 |
#11
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No sound
"J. P. Gilliver (John)" wrote in
: On Wed, 29 Apr 2020 at 16:30:52, default wrote: On 29 Apr 2020 16:55:41 GMT, KenK wrote: default wrote in : On 29 Apr 2020 15:07:45 GMT, KenK wrote: I have an Emachine T2984 XP system and lost the sound a few days ago. I looked on Google and followed some suggestions, usually to the Device Manager. No success. It worked fine for many many years. The speakers are turned on, the speaker power light is on and volume turned up to maximum. Are the speakers hissing quietly if you put your ear to them? do they hum/buzz if you touch the end of the plug (tip is one channel, ring the other), as someone else has suggested? You could always check them by plugging into a portable DVD or CD player, or anything with a headphone socket - even a radio or TV. Any guesses? I assume the audio came with the computer, I can't recall adding anything for audio to the computer. I assume it's a desktop rather than a laptop. If so, then looking at the back, you should see slots for add-on cards; if the audio sockets aren't in one of those slots, then it's motherboard audio. It's likely to be: I think motherboard audio was pretty universal even by the time of XP. TIA You've probably already tried it, but I find when I lose my audio (frequently) rebooting the computer brings it back. Thanks for thr response. I've rebooted several times since problem arose. No help. Just checked. Still gone. Firstly: is there still a speaker icon in the tray ("notification area")? The audio loss problem I felt most embarrassed about was where I'd muted it (-:. [I think that survives a reboot.] If there isn't, and none of your fiddling brings it back ... I wonder if there's a module I can plug into the computer to replace the built-in audio and get the sound back that way. Looked on Amazon a couple of times but didn't see anything that looked usable. ... it probably _is_ less bother getting that. There are some USB to audio dongles that do that. Looks like a flash drive but has a miniature stereo jack on it. Yes, like a USB memory stick, usually with two sockets on the back - green for line out/speaker/headphone, and pink for (probably mono) microphone in. Mainly used by people on Windows 10 and later so they can plug in a headset (with mic) for Skype, zoom, etc., without having to unplug their main speakers and so on. (W7 and later has the ability to use different hardware for "communications" than for normal audio.) They're not going to be a high quality sound card, but probably considerably more than adequate for what you need. (Well, you get what you pay for: you can get very fancy audio stuff. Everything uses USB these days.) Assuming you have a spare USB socket, that is. (You can always buy a hub if not.) The bigger difficulty might be getting one with an XP driver; make sure any you buy does. (If they claim it's downloadable, make sure it really is, before you buy.) Search on "usb audio dongle" on Amazon or Ebay, they start at ~$4 and way in the past I used one for a desktop that didn't have a front-mounted audio jack. This is VERY embarrasing! I found the problem. The connector to the speakers had somehow been unplugged! I certainly didn't do it on purpose. Evidently I did it though. Who else? I didn't think of this possibilty because the power light on the speakers was on. I rashly assumed it got its power from the computer. Turns out, it had another cable and it is connected to the A/C. I apologize for causing all this discussion for a stupid mistake. sigh -- I love a good meal! That's why I don't cook. |
#12
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No sound
On Fri, 1 May 2020 at 18:09:42, KenK wrote:
[] This is VERY embarrasing! I found the problem. The connector to the speakers had somehow been unplugged! I certainly Don't worry! We've all done such silly things. didn't do it on purpose. Evidently I did it though. Who else? I didn't think of this possibilty because the power light on the speakers was on. I rashly assumed it got its power from the computer. Turns out, it had another cable and it is connected to the A/C. Some speakers had, on the end of their mains lead (US: power cord), a back-to-back IEC320 male and female block, so you could put them in series with the computer (or, safer, monitor) lead and not need another mains socket. I apologize for causing all this discussion for a stupid mistake. sigh It's been interesting! I presume you found it when unplugging the lead (or intending to!) to try the hum test we suggested. -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf "quidquid latine dictum sit, altum viditur". ("Anything is more impressive if you say it in Latin") |
#13
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No sound
KenK wrote:
This is VERY embarrasing! I found the problem. The connector to the speakers had somehow been unplugged! I certainly didn't do it on purpose. Evidently I did it though. Who else? I didn't think of this possibilty because the power light on the speakers was on. I rashly assumed it got its power from the computer. Turns out, it had another cable and it is connected to the A/C. I apologize for causing all this discussion for a stupid mistake. sigh This is actually a GOOD result, because it means for once it wasn't a software problem :-) A refreshing change from "Have you rebooted??? Say a prayer". Paul |
#14
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No sound
"J. P. Gilliver (John)" wrote in
: On Fri, 1 May 2020 at 18:09:42, KenK wrote: [] This is VERY embarrasing! I found the problem. The connector to the speakers had somehow been unplugged! I certainly Don't worry! We've all done such silly things. didn't do it on purpose. Evidently I did it though. Who else? I didn't think of this possibilty because the power light on the speakers was on. I rashly assumed it got its power from the computer. Turns out, it had another cable and it is connected to the A/C. Some speakers had, on the end of their mains lead (US: power cord), a back-to-back IEC320 male and female block, so you could put them in series with the computer (or, safer, monitor) lead and not need another mains socket. I apologize for causing all this discussion for a stupid mistake. sigh It's been interesting! I presume you found it when unplugging the lead (or intending to!) to try the hum test we suggested. Yes. -- I love a good meal! That's why I don't cook. |
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