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sent fax numerous times and states no answer from other fax machin
Please help, I am using the xp fax, setup everything correct. I here the
signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen |
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#2
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sent fax numerous times and states no answer from other fax machin
beginner fixer wrote:
Please help, I am using the xp fax, setup everything correct. I here the signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen 1. Faxing using a faxmodem and Windows XP Fax Services can *only* be used with a "regular" telephone line. It can't be used with cable and it can't be used with a "digital" phone service such as a digital PBX system found in many offices. 2. The "modem" used for Internet access via "cable" is *not* a fax modem. 3. You may, in fact, have a fax modem built into your computer. If so, this would be entirely separate from your cable modem. It is not at all clear what your "AT&T gateway (2wire) modem" might be (it sounds like a cable modem. A model number would help. It also is not clear if you have in fact connected a fax modem to a telephone line in *addition* to your high speed cable connection. 4. The easiest way to confirm a fax number is to call it using a regular telephone. If it answers and you hear fax tones, then you know that there is a fax machine at the other end. -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm |
#3
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sent fax numerous times and states no answer from other fax ma
Thanks Lem,
the 2wire model # 2701hg-8, (I think?) I have that pcm or pci soft data smart card inwhich I checked as my modem according to the wizard (fax), I also have filters on my phone jacks. I just called the fax number from my telephone, and yes there is a fax machine. No outside fax machine is attached to my pc or modem. The only thing that I didnot do in the dial rules was put an (x) on the call waiting to cut it off. -- beginner fixer "Lem" wrote: beginner fixer wrote: Please help, I am using the xp fax, setup everything correct. I here the signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen 1. Faxing using a faxmodem and Windows XP Fax Services can *only* be used with a "regular" telephone line. It can't be used with cable and it can't be used with a "digital" phone service such as a digital PBX system found in many offices. 2. The "modem" used for Internet access via "cable" is *not* a fax modem. 3. You may, in fact, have a fax modem built into your computer. If so, this would be entirely separate from your cable modem. It is not at all clear what your "AT&T gateway (2wire) modem" might be (it sounds like a cable modem. A model number would help. It also is not clear if you have in fact connected a fax modem to a telephone line in *addition* to your high speed cable connection. 4. The easiest way to confirm a fax number is to call it using a regular telephone. If it answers and you hear fax tones, then you know that there is a fax machine at the other end. -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm |
#4
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sent fax numerous times and states no answer from other fax ma
Your modem, the Gateway 2701hg-8, is an ADSL modem/router designed for
Internet access (making it a NIC, not a modem), it is NOT an analog fax modem. You need an analog Fax modem connected to your DSL line through an appropriate DSL line filter in order to send and receive faxes (your "pcm or pci soft data smart card" may be such a device). This analog Fax modem must appear in the XP Hardware Compatibility List, or it may not work. http://winqual.microsoft.com/HCL/Default.aspx?m=x Windows Logo'd Products List Hal -- Hal Hostetler, CPBE Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX www.kvoa.com -- KVOA Television, Tucson, AZ. Live at Hot Licks - www.badnewsbluesband.comcom "beginner fixer" wrote in message ... Thanks Lem, the 2wire model # 2701hg-8, (I think?) I have that pcm or pci soft data smart card inwhich I checked as my modem according to the wizard (fax), I also have filters on my phone jacks. I just called the fax number from my telephone, and yes there is a fax machine. No outside fax machine is attached to my pc or modem. The only thing that I didnot do in the dial rules was put an (x) on the call waiting to cut it off. -- beginner fixer "Lem" wrote: beginner fixer wrote: Please help, I am using the xp fax, setup everything correct. I here the signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen 1. Faxing using a faxmodem and Windows XP Fax Services can *only* be used with a "regular" telephone line. It can't be used with cable and it can't be used with a "digital" phone service such as a digital PBX system found in many offices. 2. The "modem" used for Internet access via "cable" is *not* a fax modem. 3. You may, in fact, have a fax modem built into your computer. If so, this would be entirely separate from your cable modem. It is not at all clear what your "AT&T gateway (2wire) modem" might be (it sounds like a cable modem. A model number would help. It also is not clear if you have in fact connected a fax modem to a telephone line in *addition* to your high speed cable connection. 4. The easiest way to confirm a fax number is to call it using a regular telephone. If it answers and you hear fax tones, then you know that there is a fax machine at the other end. -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm |
#5
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sent fax numerous times and states no answer from other fax ma
"Lem" wrote: beginner fixer wrote: Please help, I am using the xp fax, setup everything correct. I here the signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen 1. Faxing using a faxmodem and Windows XP Fax Services can *only* be used with a "regular" telephone line. It can't be used with cable and it can't be used with a "digital" phone service such as a digital PBX system found in many offices. 2. The "modem" used for Internet access via "cable" is *not* a fax modem. 3. You may, in fact, have a fax modem built into your computer. If so, this would be entirely separate from your cable modem. It is not at all clear what your "AT&T gateway (2wire) modem" might be (it sounds like a cable modem. A model number would help. It also is not clear if you have in fact connected a fax modem to a telephone line in *addition* to your high speed cable connection. 4. The easiest way to confirm a fax number is to call it using a regular telephone. If it answers and you hear fax tones, then you know that there is a fax machine at the other end. -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm I am having a probelm with getting "NO ANSWER" from one modem destination. By using a regular phone, I found that destination modem takes about 7 rings before the destination fax tone is transmitted. By that time it appears the my (sending) fax modem times out. It seems that the sender modem timesout in about 60 seconds. So how can the sending modem be set to higher timeout period. For example is it possible to set the sending fac timeout to 120 seconds? |
#6
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sent fax numerous times and states no answer from other fax ma
"For example is it possible to set the sending fac timeout to 120 seconds?"
Generally yes. There is an init string sent to the modem that can contain commands that change timeouts. Unfortunately, the command string can change from modem to modem. You need to identify your modem model and Mfr, then look for a command summary that pertains to your modem. You may be able to use "standard" modem AT command sequences to do what you want. Google is your friend. "jho" wrote in message ... "Lem" wrote: beginner fixer wrote: Please help, I am using the xp fax, setup everything correct. I here the signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen 1. Faxing using a faxmodem and Windows XP Fax Services can *only* be used with a "regular" telephone line. It can't be used with cable and it can't be used with a "digital" phone service such as a digital PBX system found in many offices. 2. The "modem" used for Internet access via "cable" is *not* a fax modem. 3. You may, in fact, have a fax modem built into your computer. If so, this would be entirely separate from your cable modem. It is not at all clear what your "AT&T gateway (2wire) modem" might be (it sounds like a cable modem. A model number would help. It also is not clear if you have in fact connected a fax modem to a telephone line in *addition* to your high speed cable connection. 4. The easiest way to confirm a fax number is to call it using a regular telephone. If it answers and you hear fax tones, then you know that there is a fax machine at the other end. -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm I am having a probelm with getting "NO ANSWER" from one modem destination. By using a regular phone, I found that destination modem takes about 7 rings before the destination fax tone is transmitted. By that time it appears the my (sending) fax modem times out. It seems that the sender modem timesout in about 60 seconds. So how can the sending modem be set to higher timeout period. For example is it possible to set the sending fac timeout to 120 seconds? |
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