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#1
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Router question from my kids mom....
Our kids set up a router so my husband could use the internet connection I
use. My computer is hardwired to it, since I have no wireless card. Yesterday I unplugged everything to try to clear out stuff so my speed would recover. That worked. Speed was fine. My connection was fine. But after I did that my husband couldn't connect to the internet. I have basically two questions. 1 - Could I have connected the wires improperly but still have my own connection and his computer still see the network name in his wireless connections? 2 - Is there anything to do besides buy a new router (and get our kids here to set it up....) Here's the story. His initial symptom was "Internet Explorer cannot display the webpage." (also couldn't connect Outlook Express) I clicked "Diagnose connection problems" and got into "Network diagnostics for Windows XP." I got the message "Windows is not currently managing your wireless network." I don't know if Windows SHOULD be managing it.... kids don't listen to phone messages or read e-mails regularly. But through Google and newsgroups I was able to get Windows to manage the network connection. I get the same "Internet Explorer cannot display the webpage." But now I'm able to further with the diagnostics. I get to the point where I have to swear that I turned off the modem (I turned off, unplugged it and the router), and I'm told I need to talk to my provider or manager or something. Possible relevant info. In the course of this I learned how to START the Wireless Zero Configuration, but it is not in START mode after a re-boot. The problem computer does see that the local network is available. Status - connected (yeah, sure....); Network Hunts Corner, Signal Strengh 5 bars. I went to my provider's speedtest website, and the speed is fine. help |
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#2
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Router question from my kids mom....
On 10/09/2010 4:43 PM, LAS wrote:
Our kids set up a router so my husband could use the internet connection I use. My computer is hardwired to it, since I have no wireless card. Yesterday I unplugged everything to try to clear out stuff so my speed would recover. That worked. Speed was fine. My connection was fine. But after I did that my husband couldn't connect to the internet. I have basically two questions. You're really confused. Read this first, this is Internet basics: HowStuffWorks "How Internet Infrastructure Works" http://computer.howstuffworks.com/in...astructure.htm Then read this, this goes into more detail about how routers work specifically: Router Basics | PCMech http://www.pcmech.com/article/router-basics/ Yousuf Khan |
#3
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Router question from my kids mom....
On 09/10/2010 03:43 PM, LAS wrote:
Our kids set up a router so my husband could use the internet connection I use. My computer is hardwired to it, since I have no wireless card. Yesterday I unplugged everything to try to clear out stuff so my speed would recover. That worked. Speed was fine. My connection was fine. But after I did that my husband couldn't connect to the internet. I have basically two questionX snipped my provider or manager or something. Possible relevant info. In the course of this I learned how to START the Wireless Zero Configuration, but it is not in START mode after a re-boot. The problem computer does see that the local network is available. Status - connected (yeah, sure....); Network Hunts Corner, Signal Strengh 5 bars. I went to my provider's speedtest website, and the speed is fine. help If Windows is not managing the connection that simply means that the software that came with your husbands wireless card is doing so. Just skip the Windows diagnostic and go the the software that came with the wireless card to re-establish the connection |
#4
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Router question from my kids mom....
How do I find the software that came with the wireless card?
"philo" wrote in message ... On 09/10/2010 03:43 PM, LAS wrote: Our kids set up a router so my husband could use the internet connection I use. My computer is hardwired to it, since I have no wireless card. Yesterday I unplugged everything to try to clear out stuff so my speed would recover. That worked. Speed was fine. My connection was fine. But after I did that my husband couldn't connect to the internet. I have basically two questionX snipped my provider or manager or something. Possible relevant info. In the course of this I learned how to START the Wireless Zero Configuration, but it is not in START mode after a re-boot. The problem computer does see that the local network is available. Status - connected (yeah, sure....); Network Hunts Corner, Signal Strengh 5 bars. I went to my provider's speedtest website, and the speed is fine. help If Windows is not managing the connection that simply means that the software that came with your husbands wireless card is doing so. Just skip the Windows diagnostic and go the the software that came with the wireless card to re-establish the connection |
#5
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Router question from my kids mom....
Yes, I'm confused. That's why I turned to this newsgroup. I'm not really
up to thoroughly understanding routers. "Yousuf Khan" wrote in message ... On 10/09/2010 4:43 PM, LAS wrote: Our kids set up a router so my husband could use the internet connection I use. My computer is hardwired to it, since I have no wireless card. Yesterday I unplugged everything to try to clear out stuff so my speed would recover. That worked. Speed was fine. My connection was fine. But after I did that my husband couldn't connect to the internet. I have basically two questions. You're really confused. Read this first, this is Internet basics: HowStuffWorks "How Internet Infrastructure Works" http://computer.howstuffworks.com/in...astructure.htm Then read this, this goes into more detail about how routers work specifically: Router Basics | PCMech http://www.pcmech.com/article/router-basics/ Yousuf Khan |
#6
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Router question from my kids mom....
On 09/11/2010 08:54 AM, LAS wrote:
How do I find the software that came with the wireless card? It would be in programs (or should be) wrote in message ... On 09/10/2010 03:43 PM, LAS wrote: Our kids set up a router so my husband could use the internet connection I use. My computer is hardwired to it, since I have no wireless card. Yesterday I unplugged everything to try to clear out stuff so my speed would recover. That worked. Speed was fine. My connection was fine. But after I did that my husband couldn't connect to the internet. I have basically two questionX snipped my provider or manager or something. Possible relevant info. In the course of this I learned how to START the Wireless Zero Configuration, but it is not in START mode after a re-boot. The problem computer does see that the local network is available. Status - connected (yeah, sure....); Network Hunts Corner, Signal Strengh 5 bars. I went to my provider's speedtest website, and the speed is fine. help If Windows is not managing the connection that simply means that the software that came with your husbands wireless card is doing so. Just skip the Windows diagnostic and go the the software that came with the wireless card to re-establish the connection |
#7
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Router question from my kids mom....
On 11/09/2010 9:55 AM, LAS wrote:
Yes, I'm confused. That's why I turned to this newsgroup. I'm not really up to thoroughly understanding routers. I understand, but right now you're too confused to even ask the right questions in here. You're dumping several different unrelated questions on us, and hoping we can figure out what your problem is. For example, you're confusing up stuff about wireless and wired connections, and stuff on the Internet vs. stuff on the local network. The links I sent you should help with some of the confusion. Also have you tried calling the router manufacturer's tech support, and your ISP's tech support? Your ISP tech support will help you get connected to the Internet, but won't help you with your router. Then the router manufacturer's tech support will help with everything else. Yousuf Khan |
#8
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Router question from my kids mom....
On 09/10/2010 03:43 PM, LAS wrote:
The problem computer does see that the local network is available. Status - connected (yeah, sure....); Network Hunts Corner, Signal Strengh 5 bars. "philo" wrote in message ... If Windows is not managing the connection that simply means that the software that came with your husbands wireless card is doing so. Just skip the Windows diagnostic and go the the software that came with the wireless card to re-establish the connection The software is on the CD that came with this device (either a wireless card or a router.) If installed earlier, you will probably find a folder in / Program Files/ named (in part) with the brand name of the router (e.g. Belkin, Trendnet, DLink etc.) Two general points. 1. WindowsXP also has software to control your router. You must select one tool ON (either Windows or the software special to the brand) and the other OFF. If both are set to control the router, they are likely to conflict so you get no communication. 2. Most users find it simpler to use WinXP to control the router (i.e. do not instal the brand software.) -- Don Phillipson Carlsbad Springs (Ottawa, Canada) |
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