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#1
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Apc Index Mismatch
Seymore4Head wrote:
I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI The root cause is a driver-level issue. https://docs.microsoft.com/en-us/win...index-mismatch "you can use Static Driver Verifier, a static analysis tool available in the Windows Driver Kit, to detect problems in your code before you ship your driver. Run Static Driver Verifier with the CriticalRegions rule to verify that your source code uses these system calls in correct sequence. " Well, obviously you're not going to do that. I doubt this is the actual MSAHCI driver doing it. So where else can we look ? fltmc filters That will show the filter drivers loaded in the storage stack. But I don't know if a filter driver, can wedge into the stuff described in that article. You might consider reviewing the hardware in the computer, and whether any weird storage drivers are present. Chips that used in-box drivers are probably not the problem - the Intel Southbridge is probably using MSAHCI. But it could be some other kind of unique storage device, has a private driver. A driver you installed from a CD or mini-CD. A driver that was intended for some other OS maybe (and the INF was improperly encoded, to allow installation just about anywhere). Also, see if you can get a driver name, associated with that dump. Maybe there is something recorded in Event Viewer ? The fault might still be recorded against "msahci", but it doesn't hurt to have a look. Paul |
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#2
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Apc Index Mismatch
On 8/9/2017 8:59 PM, Seymore4Head wrote:
I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI This looks like a good idea If you are not equipped to use the Windows debugger to work on this problem, you can use some basic troubleshooting techniques. Check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing this bug check. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. Confirm that any new hardware that is installed is compatible with the installed version of Windows. For example, you can get information about required hardware at Windows 10 Specifications. For additional general troubleshooting information, see Blue Screen Data. This is a kernel internal error. This error occurs on exit from a system call. A possible cause for this bug check is when a file system or driver has a mismatched sequence of system calls to enter or leave guarded or critical regions. For example, each call to KeEnterCriticalRegion must have a matching call to KeLeaveCriticalRegion. If you are developing a driver, you can use Static Driver Verifier, a static analysis tool available in the Windows Driver Kit, to detect problems in your code before you ship your driver. Run Static Driver Verifier with the CriticalRegions rule to verify that your source code uses these system calls in correct sequence. https://docs.microsoft.com/en-us/win...index-mismatch |
#3
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Apc Index Mismatch
I got this screen.
I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI |
#4
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Apc Index Mismatch
Seymore4Head wrote:
On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI I have the event viewer, but what file should I look for? As far as all the other advice, it is over my head. Thanks OK, tell us something unique about your hardware. What kinda stuff you got plugged in ? What kinda computer is it, make and model ? Did you add PCI Express SATA cards ? (I have one in my newest machine, to protect the motherboard.) What port is the SATA drive plugged into ? Southbridge ? (sometimes they're color coded, and the ones that are a "different color" are the add-on chip SATA interfaces). Is there anything unique about the drive ? Is it an Alien Spaceship drive with SATA port ? Or a WD Green ? Just for the record, I've never heard of that error before. You have a good puzzle in hand. ******* http://www.visualstudioextensibility.com/2016/10/ "Update Nov 9, 2016: The BSOD crash APC_INDEX_MISMATCH was caused by an update to the Trend Micro Antivirus+ 2016. The solution is to update to Trend Micro Antivirus+ 2017, as explained in their web page Getting stuck on Windows Startup Repair after updating Trend Micro Security." Naughty, AVs playing with driver stacks ? ******* This is an example of someone else getting one of those. "On Tue 20.12.2016 / 23:06:59 GMT your computer crashed crash dump file: C:\Windows\Minidump\122116-32500-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14A6F0) Bugcheck code: 0x1 (0x7F , 0x0, 0xFFF, 0xFFFFC680CD0ACCC0) Error: APC_INDEX_MISMATCH file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft Windows Operating System description: NT Kernel & System Bug check description: This indicates that there has been a mismatch in the APC state index. The crash took place in the Windows kernel. Possibly this problem is caused by another drivers that cannot be identified at this time. " Which means it might not be that easy to find. The individual in that example, was getting audio problems just before the crash. ******* Someone here gets that error while playing the game Overwatch. https://www.sevenforums.com/bsod-hel..._or_equal.html ******* This event viewer example, unfortunately, doesn't show an APC mismatch, so isn't a perfect example of where to look. Using the date/time of when the computer crashed, is going to make it easier to spot any entry the computer might have created. For example, if might have had a problem a few moments before the crash happened, and there's a bread crumb there for you. http://cdn.overclock.net/b/b0/b04e2e54_Image1.jpeg Paul |
#5
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Apc Index Mismatch
On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head
wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI I have the event viewer, but what file should I look for? As far as all the other advice, it is over my head. Thanks |
#6
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Apc Index Mismatch
Seymore4Head wrote:
On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI Here are a few places that might be of interest to you. They mean nothing to me. http://imgur.com/a/o3wY0 BTW there are an extremely large number of amdkmdag events amdkmdag is addressed here. https://answers.microsoft.com/en-us/...a5d4cc7?auth=1 "DRM for video" It has something to do with protected content and using HDCP on the link between the video card and HD monitor. That probably isn't causing the other problem. ******* The BUGCHECK might be your APC Index Mismatch. I don't really expect the system to be clever enough to cough up a driver name, but you should review the BUGCHECK entry anyway. ******* As for NOVERT, if it runs in DOSBOX, can any side effects escape to the hardware platform ? That doesn't seem likely somehow. But I haven't used DOSBOX and don't know how insulating it is. ******* Are you using the same video driver, as on your original Win7 install ? Apparently DOSBOX uses DirectDraw to represent graphics inside the box, even though the games themselves might not. ******* This article claims a music player can be the culprit. https://support.microsoft.com/en-us/...-or-in-windows "When a MTP or WPD device connects to the computer for the first time, the composite bus enumerator detects the device and tries to install the WPD composite driver. During the installation process, the third-party application may run a USB device reset command. If the reset command occurs in a certain period, the race condition occurs. This certain period is after the MTP and USB driver or the MTP and IP driver is installed and before the MTP composite multiple transport driver is installed. " That doesn't sound like yours. ******* And the Answers forum, expects you to enjoy long homework assignments. https://answers.microsoft.com/en-us/...7-64a27f7262a7 I wish I had a strong sense that analysis will fix this one. More likely, a lucky guess is what will fix it :-( As it doesn't sound like the bugcheck records the right stuff to make an instant answer possible. Paul |
#7
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Apc Index Mismatch
On Thu, 10 Aug 2017 13:23:56 -0400, Paul
wrote: Seymore4Head wrote: On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI I have the event viewer, but what file should I look for? As far as all the other advice, it is over my head. Thanks OK, tell us something unique about your hardware. What kinda stuff you got plugged in ? What kinda computer is it, make and model ? Did you add PCI Express SATA cards ? (I have one in my newest machine, to protect the motherboard.) What port is the SATA drive plugged into ? Southbridge ? (sometimes they're color coded, and the ones that are a "different color" are the add-on chip SATA interfaces). Is there anything unique about the drive ? Is it an Alien Spaceship drive with SATA port ? Or a WD Green ? Just for the record, I've never heard of that error before. You have a good puzzle in hand. ******* http://www.visualstudioextensibility.com/2016/10/ "Update Nov 9, 2016: The BSOD crash APC_INDEX_MISMATCH was caused by an update to the Trend Micro Antivirus+ 2016. The solution is to update to Trend Micro Antivirus+ 2017, as explained in their web page Getting stuck on Windows Startup Repair after updating Trend Micro Security." Naughty, AVs playing with driver stacks ? ******* This is an example of someone else getting one of those. "On Tue 20.12.2016 / 23:06:59 GMT your computer crashed crash dump file: C:\Windows\Minidump\122116-32500-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14A6F0) Bugcheck code: 0x1 (0x7F , 0x0, 0xFFF, 0xFFFFC680CD0ACCC0) Error: APC_INDEX_MISMATCH file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft Windows Operating System description: NT Kernel & System Bug check description: This indicates that there has been a mismatch in the APC state index. The crash took place in the Windows kernel. Possibly this problem is caused by another drivers that cannot be identified at this time. " Which means it might not be that easy to find. The individual in that example, was getting audio problems just before the crash. ******* Someone here gets that error while playing the game Overwatch. https://www.sevenforums.com/bsod-hel..._or_equal.html ******* This event viewer example, unfortunately, doesn't show an APC mismatch, so isn't a perfect example of where to look. Using the date/time of when the computer crashed, is going to make it easier to spot any entry the computer might have created. For example, if might have had a problem a few moments before the crash happened, and there's a bread crumb there for you. http://cdn.overclock.net/b/b0/b04e2e54_Image1.jpeg Paul My machine is an I7 I have two SSD drives and a video card. I also have a tuner card that is plugged in but I don't have the drivers installed. I have been using the same machine for a long time. The only thing significant can think of is the when I got my second SSD drive I reformatted and installed Win7 new again and it failed some updates including the service pack. I ended up turning off updates. When I changed my Bios to AHCI and that seemed to work fine, I turned updates back on and it tried to install about 180 updates. I did a fresh format and reinstalled Windows. I ran the first set of updates and they installed fine including Sp1. Last night when I went to bed an update started and it failed again this morning when I booted up and reverted. I tried using a program called NOVERT to get Doom 2 working with steam. Steam is using some kind of dos box to run this old game on Win7 |
#8
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Apc Index Mismatch
On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head
wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI Here are a few places that might be of interest to you. They mean nothing to me. http://imgur.com/a/o3wY0 BTW there are an extremely large number of amdkmdag events |
#9
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Apc Index Mismatch
On Thu, 10 Aug 2017 19:49:12 -0400, Paul
wrote: Seymore4Head wrote: On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI Here are a few places that might be of interest to you. They mean nothing to me. http://imgur.com/a/o3wY0 BTW there are an extremely large number of amdkmdag events amdkmdag is addressed here. https://answers.microsoft.com/en-us/...a5d4cc7?auth=1 "DRM for video" It has something to do with protected content and using HDCP on the link between the video card and HD monitor. That probably isn't causing the other problem. ******* The BUGCHECK might be your APC Index Mismatch. I don't really expect the system to be clever enough to cough up a driver name, but you should review the BUGCHECK entry anyway. ******* As for NOVERT, if it runs in DOSBOX, can any side effects escape to the hardware platform ? That doesn't seem likely somehow. But I haven't used DOSBOX and don't know how insulating it is. ******* Are you using the same video driver, as on your original Win7 install ? Apparently DOSBOX uses DirectDraw to represent graphics inside the box, even though the games themselves might not. ******* This article claims a music player can be the culprit. https://support.microsoft.com/en-us/...-or-in-windows "When a MTP or WPD device connects to the computer for the first time, the composite bus enumerator detects the device and tries to install the WPD composite driver. During the installation process, the third-party application may run a USB device reset command. If the reset command occurs in a certain period, the race condition occurs. This certain period is after the MTP and USB driver or the MTP and IP driver is installed and before the MTP composite multiple transport driver is installed. " That doesn't sound like yours. ******* And the Answers forum, expects you to enjoy long homework assignments. https://answers.microsoft.com/en-us/...7-64a27f7262a7 I wish I had a strong sense that analysis will fix this one. More likely, a lucky guess is what will fix it :-( As it doesn't sound like the bugcheck records the right stuff to make an instant answer possible. Paul I have the same video card and driver. The problem hasn't showed up again. Unless it does it again, I am not going to worry about it. Thanks |
#10
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Apc Index Mismatch
On 8/11/2017 1:40 AM, Seymore4Head wrote:
On Thu, 10 Aug 2017 19:49:12 -0400, Paul wrote: Seymore4Head wrote: On Wed, 09 Aug 2017 20:59:03 -0700, Seymore4Head wrote: I got this screen. I rebooted and it seems fine. Any thing you can add to the cause of the error? http://imgur.com/a/Bxwo6 I just started using AHCI Here are a few places that might be of interest to you. They mean nothing to me. http://imgur.com/a/o3wY0 BTW there are an extremely large number of amdkmdag events amdkmdag is addressed here. https://answers.microsoft.com/en-us/...a5d4cc7?auth=1 "DRM for video" It has something to do with protected content and using HDCP on the link between the video card and HD monitor. That probably isn't causing the other problem. ******* The BUGCHECK might be your APC Index Mismatch. I don't really expect the system to be clever enough to cough up a driver name, but you should review the BUGCHECK entry anyway. ******* As for NOVERT, if it runs in DOSBOX, can any side effects escape to the hardware platform ? That doesn't seem likely somehow. But I haven't used DOSBOX and don't know how insulating it is. ******* Are you using the same video driver, as on your original Win7 install ? Apparently DOSBOX uses DirectDraw to represent graphics inside the box, even though the games themselves might not. ******* This article claims a music player can be the culprit. https://support.microsoft.com/en-us/...-or-in-windows "When a MTP or WPD device connects to the computer for the first time, the composite bus enumerator detects the device and tries to install the WPD composite driver. During the installation process, the third-party application may run a USB device reset command. If the reset command occurs in a certain period, the race condition occurs. This certain period is after the MTP and USB driver or the MTP and IP driver is installed and before the MTP composite multiple transport driver is installed. " That doesn't sound like yours. ******* And the Answers forum, expects you to enjoy long homework assignments. https://answers.microsoft.com/en-us/...7-64a27f7262a7 I wish I had a strong sense that analysis will fix this one. More likely, a lucky guess is what will fix it :-( As it doesn't sound like the bugcheck records the right stuff to make an instant answer possible. Paul I have the same video card and driver. The problem hasn't showed up again. Unless it does it again, I am not going to worry about it. Thanks Glad it appears to have sorted itself out. I'd consider a fallback position - doing some standard maintenance, clean the dust out of everywhere, replace the heat sink grease if that's needed, reseat cables and RAM. I've got nothing else. Good luck. |
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