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#1
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"Code 19"
Help! For some reason, my cd-rw and cd-rom stopped being
recongnized in My Computer. Checked Device Manager. Devices show up, but when checking properties, I receive this message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Tried uninstalling and re-installing. Same thing. Installed a brand new DVD device. Same error. Anyone know how to address this? Thanks a bunch! Jerry D. |
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#2
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"Code 19"
Create a restore point before changing the resgistry.
Remove the Upperfilters and Lowerfilters values completely from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11C E-BFC1-08002BE10318} Restart your computer "Jerry D." wrote in message ... Help! For some reason, my cd-rw and cd-rom stopped being recongnized in My Computer. Checked Device Manager. Devices show up, but when checking properties, I receive this message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Tried uninstalling and re-installing. Same thing. Installed a brand new DVD device. Same error. Anyone know how to address this? Thanks a bunch! Jerry D. |
#3
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"Code 19"
Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats) Run the provided registry patch That should fix your problem (basically, a filter driver is missing or non-operational, the registry patch will delete the filter drivers references for your cdrom(s)) Basically, the reg file from above carries out the steps displayed at this website CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP http://support.microsoft.com/default...b;en-us;320553 CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP http://support.microsoft.com/default...b;en-us;314060 (It'll fix code 41 errors too as per the contents of the last kb article) -- Jason Tsang - Microsoft MVP Find out about the MS MVP Program - http://mvp.support.microsoft.com/default.aspx "Jerry D." wrote in message ... Help! For some reason, my cd-rw and cd-rom stopped being recongnized in My Computer. Checked Device Manager. Devices show up, but when checking properties, I receive this message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Tried uninstalling and re-installing. Same thing. Installed a brand new DVD device. Same error. Anyone know how to address this? Thanks a bunch! Jerry D. |
#4
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"Code 19"
lots of tks.. had this tbl, for bout two days, tks to reading your posts,
followed your instructions and fixed.. again tks county mounty "Jason Tsang" wrote: Goto http://aumha.org/win5/a/xpcd.php#problems See the second "problem" (read the caveats) Run the provided registry patch That should fix your problem (basically, a filter driver is missing or non-operational, the registry patch will delete the filter drivers references for your cdrom(s)) Basically, the reg file from above carries out the steps displayed at this website CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP http://support.microsoft.com/default...b;en-us;320553 CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP http://support.microsoft.com/default...b;en-us;314060 (It'll fix code 41 errors too as per the contents of the last kb article) -- Jason Tsang - Microsoft MVP Find out about the MS MVP Program - http://mvp.support.microsoft.com/default.aspx "Jerry D." wrote in message ... Help! For some reason, my cd-rw and cd-rom stopped being recongnized in My Computer. Checked Device Manager. Devices show up, but when checking properties, I receive this message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Tried uninstalling and re-installing. Same thing. Installed a brand new DVD device. Same error. Anyone know how to address this? Thanks a bunch! Jerry D. |
#5
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"Code 19"
Glad to hear that it worked for you....
-- Jason Tsang - Microsoft MVP Find out about the MS MVP Program - http://mvp.support.microsoft.com/default.aspx "countymounty" wrote in message ... lots of tks.. had this tbl, for bout two days, tks to reading your posts, followed your instructions and fixed.. again tks county mounty "Jason Tsang" wrote: Goto http://aumha.org/win5/a/xpcd.php#problems See the second "problem" (read the caveats) Run the provided registry patch That should fix your problem (basically, a filter driver is missing or non-operational, the registry patch will delete the filter drivers references for your cdrom(s)) Basically, the reg file from above carries out the steps displayed at this website CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP http://support.microsoft.com/default...b;en-us;320553 CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP http://support.microsoft.com/default...b;en-us;314060 (It'll fix code 41 errors too as per the contents of the last kb article) -- Jason Tsang - Microsoft MVP Find out about the MS MVP Program - http://mvp.support.microsoft.com/default.aspx "Jerry D." wrote in message ... Help! For some reason, my cd-rw and cd-rom stopped being recongnized in My Computer. Checked Device Manager. Devices show up, but when checking properties, I receive this message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Tried uninstalling and re-installing. Same thing. Installed a brand new DVD device. Same error. Anyone know how to address this? Thanks a bunch! Jerry D. |
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