Should I restore?

Hi,
Thanks for reading this. I have Xp Pro. I used the backup utility to make a
back up of my C drive where I have all my programs to an external drive. I
got a virus and a dang starware redirect for IE that I can't get rid of. In
the process of trying to clean up, my soundblaster drivers and programs
somehow got corrupted. I've been trying to clean up and reinstall, but it's
not going so well. Should I just restore the backup? Will that solve my
problem or cause more? Do I need to reformat (gasp!) before restoring or do I
just click and let it fly? Obviously, I've never restored before :-) But I've
messed up a lot of things and somehow fixed them..haha. Please advise.

No need to reformat or restore at this point, in fact, depending on your
backup method you may have spyware or viruses there also. Follow the
instructions on "how to get rid of viruses and spyware" then download and
install SpywareGuard for future protection (you'll want to pay attention to
the information for HijackThis to rid yourself of the browser hijack.)

How to get rid of viruses and spyware
http://www.help2go.com/article217.html

Browser Hijacking
http://www.spywareinfo.com/articles/hijacked/

SpywareGuard
http://www.javacoolsoftware.com/spywareguard.html

PcPitstop
http://www.pcpitstop.com/

How antivirus software and System Restore work together
http://support.microsoft.com/default...b;en-us;831829



"Dana" wrote in message
...
Hi,
Thanks for reading this. I have Xp Pro. I used the backup utility to make
a
back up of my C drive where I have all my programs to an external drive. I
got a virus and a dang starware redirect for IE that I can't get rid of.
In
the process of trying to clean up, my soundblaster drivers and programs
somehow got corrupted. I've been trying to clean up and reinstall, but
it's
not going so well. Should I just restore the backup? Will that solve my
problem or cause more? Do I need to reformat (gasp!) before restoring or
do I
just click and let it fly? Obviously, I've never restored before :-) But
I've
messed up a lot of things and somehow fixed them..haha. Please advise.

Thanks so much. I have tried to get rid of the spyware. I have my log on
HijackThis (they are swamped - such wonderful people for helping out!!!)

I have messed up my drivers for my soundblaster. I'm almost ready to deal
with the spyware again just to get my drivers back.

If I restore just what will it restore? Everything? Help....

thanks, Dana
"Jon Erlandson" wrote in message
...
No need to reformat or restore at this point, in fact, depending on
your
backup method you may have spyware or viruses there also. Follow the
instructions on "how to get rid of viruses and spyware" then download and
install SpywareGuard for future protection (you'll want to pay attention
to
the information for HijackThis to rid yourself of the browser hijack.)

How to get rid of viruses and spyware
http://www.help2go.com/article217.html

Browser Hijacking
http://www.spywareinfo.com/articles/hijacked/

SpywareGuard
http://www.javacoolsoftware.com/spywareguard.html

PcPitstop
http://www.pcpitstop.com/

How antivirus software and System Restore work together
http://support.microsoft.com/default...b;en-us;831829



"Dana" wrote in message
...
Hi,
Thanks for reading this. I have Xp Pro. I used the backup utility to
make
a
back up of my C drive where I have all my programs to an external drive.
I
got a virus and a dang starware redirect for IE that I can't get rid of.
In
the process of trying to clean up, my soundblaster drivers and programs
somehow got corrupted. I've been trying to clean up and reinstall, but
it's
not going so well. Should I just restore the backup? Will that solve my
problem or cause more? Do I need to reformat (gasp!) before restoring or
do I
just click and let it fly? Obviously, I've never restored before :-) But
I've
messed up a lot of things and somehow fixed them..haha. Please advise.

Rather than use using your backups or "System Restore" to correct your
driver problem simply remove it in "device manager," reboot and let windows
reinstall or use "CTZAPXX.EXE" utility found in your soundblaster
installation CD to remove and reinstall the drivers (see your SoundBlaster
User Guide.) It's best however to get rid of the spyware first or you might
re-run the problem. Also, you can post your HijackThis log here and see if
someone can help.

Troubleshooting Device Manager Issues in WIn XP
http://www.kellys-korner-xp.com/win_xp_dm.htm

System Restore
http://www.theeldergeek.com/system_restore.htm

System Restore for Windows XP
http://www.kellys-korner-xp.com/xp_restore.htm


"Dana" wrote in message
...
Thanks so much. I have tried to get rid of the spyware. I have my log on
HijackThis (they are swamped - such wonderful people for helping out!!!)

I have messed up my drivers for my soundblaster. I'm almost ready to deal
with the spyware again just to get my drivers back.

If I restore just what will it restore? Everything? Help....

thanks, Dana
"Jon Erlandson" wrote in message
...
No need to reformat or restore at this point, in fact, depending on
your
backup method you may have spyware or viruses there also. Follow the
instructions on "how to get rid of viruses and spyware" then download and
install SpywareGuard for future protection (you'll want to pay attention
to
the information for HijackThis to rid yourself of the browser hijack.)

How to get rid of viruses and spyware
http://www.help2go.com/article217.html

Browser Hijacking
http://www.spywareinfo.com/articles/hijacked/

SpywareGuard
http://www.javacoolsoftware.com/spywareguard.html

PcPitstop
http://www.pcpitstop.com/

How antivirus software and System Restore work together
http://support.microsoft.com/default...b;en-us;831829



"Dana" wrote in message
...
Hi,
Thanks for reading this. I have Xp Pro. I used the backup utility to
make
a
back up of my C drive where I have all my programs to an external
drive.
I
got a virus and a dang starware redirect for IE that I can't get rid
of.
In
the process of trying to clean up, my soundblaster drivers and programs
somehow got corrupted. I've been trying to clean up and reinstall, but
it's
not going so well. Should I just restore the backup? Will that solve my
problem or cause more? Do I need to reformat (gasp!) before restoring
or
do I
just click and let it fly? Obviously, I've never restored before :-)
But
I've
messed up a lot of things and somehow fixed them..haha. Please advise.

"Dana" wrote in message
...
Hi,
Thanks for reading this. I have Xp Pro. I used the backup utility to make
a
back up of my C drive where I have all my programs to an external drive. I
got a virus and a dang starware redirect for IE that I can't get rid of.
In
the process of trying to clean up, my soundblaster drivers and programs
somehow got corrupted. I've been trying to clean up and reinstall, but
it's
not going so well. Should I just restore the backup? Will that solve my
problem or cause more? Do I need to reformat (gasp!) before restoring or
do I
just click and let it fly? Obviously, I've never restored before :-) But
I've
messed up a lot of things and somehow fixed them..haha. Please advise.

Depending on which utility you used to backup your system, it would be
advisable to just restore. Most quality restore utilities will format your
drive before the restore.

Jon Erlandson wrote:

Rather than use using your backups or "System Restore" to correct your
driver problem simply remove it in "device manager," reboot and let windows
reinstall or use "CTZAPXX.EXE" utility found in your soundblaster
installation CD to remove and reinstall the drivers (see your SoundBlaster
User Guide.) It's best however to get rid of the spyware first or you might
re-run the problem. Also, you can post your HijackThis log here and see if
someone can help.


HiJackThis logs shouldn't be posted here. There are other places better
suited for it and this group will get overloaded if it happens here.

HijackThis is a free tool that helps diagnose Windows problems. So what if
the board becomes overloaded all HijackThis forums are and it might help
Microsoft become more responsive to the problem.


"Rock" wrote in message
...
Jon Erlandson wrote:

Rather than use using your backups or "System Restore" to correct your
driver problem simply remove it in "device manager," reboot and let
windows reinstall or use "CTZAPXX.EXE" utility found in your soundblaster
installation CD to remove and reinstall the drivers (see your
SoundBlaster User Guide.) It's best however to get rid of the spyware
first or you might re-run the problem. Also, you can post your
HijackThis log here and see if someone can help.


HiJackThis logs shouldn't be posted here. There are other places better
suited for it and this group will get overloaded if it happens here.

Jon Erlandson wrote:

HijackThis is a free tool that helps diagnose Windows problems. So what if
the board becomes overloaded all HijackThis forums are and it might help
Microsoft become more responsive to the problem.


You're not serious when you write this, are you? It's not MS that would
get hurt it's the users that come in here. It has been the accepted
practice in here not to post HiJackThis logs. And the experts for this
reside elsewhere, on the forums specifically for it, and there are many.

No, I really am serious.

Spyware and viruses are most likely the leading cause for windows system
related deaths Maybe they should open up
microsoft.public.windowsxp.spyware?


"Rock" wrote in message
...
Jon Erlandson wrote:

HijackThis is a free tool that helps diagnose Windows problems. So what
if the board becomes overloaded all HijackThis forums are and it might
help Microsoft become more responsive to the problem.


You're not serious when you write this, are you? It's not MS that would
get hurt it's the users that come in here. It has been the accepted
practice in here not to post HiJackThis logs. And the experts for this
reside elsewhere, on the forums specifically for it, and there are many.

microsoft.public.windowsxp.spyware?

This sounds good to me.

"Jon Erlandson" wrote in message
...
No, I really am serious.

Spyware and viruses are most likely the leading cause for windows system
related deaths Maybe they should open up
microsoft.public.windowsxp.spyware?

Jon Erlandson wrote:

No, I really am serious.

Spyware and viruses are most likely the leading cause for windows system
related deaths Maybe they should open up
microsoft.public.windowsxp.spyware?


"Rock" wrote in message
...

Jon Erlandson wrote:


HijackThis is a free tool that helps diagnose Windows problems. So what
if the board becomes overloaded all HijackThis forums are and it might
help Microsoft become more responsive to the problem.


You're not serious when you write this, are you? It's not MS that would
get hurt it's the users that come in here. It has been the accepted
practice in here not to post HiJackThis logs. And the experts for this
reside elsewhere, on the forums specifically for it, and there are many.

The point is they are not an XP operationg system issue that belongs
here. Please don't suggest to folks to post their HijackThis logs in
this forum.

"Rock" wrote in message
...
Jon Erlandson wrote:

No, I really am serious.

Spyware and viruses are most likely the leading cause for windows system
related deaths Maybe they should open up
microsoft.public.windowsxp.spyware?


"Rock" wrote in message
...

Jon Erlandson wrote:


HijackThis is a free tool that helps diagnose Windows problems. So what
if the board becomes overloaded all HijackThis forums are and it
might help Microsoft become more responsive to the problem.


You're not serious when you write this, are you? It's not MS that would
get hurt it's the users that come in here. It has been the accepted
practice in here not to post HiJackThis logs. And the experts for this
reside elsewhere, on the forums specifically for it, and there are many.

The point is they are not an XP operationg system issue that belongs here.
Please don't suggest to folks to post their HijackThis logs in this forum.


I caught your drift a long time age... now bugger off

Jon Erlandson wrote:

"Rock" wrote in message
...

Jon Erlandson wrote:


No, I really am serious.

Spyware and viruses are most likely the leading cause for windows system
related deaths Maybe they should open up
microsoft.public.windowsxp.spyware?


"Rock" wrote in message
...


Jon Erlandson wrote:



HijackThis is a free tool that helps diagnose Windows problems. So what
if the board becomes overloaded all HijackThis forums are and it
might help Microsoft become more responsive to the problem.


You're not serious when you write this, are you? It's not MS that would
get hurt it's the users that come in here. It has been the accepted
practice in here not to post HiJackThis logs. And the experts for this
reside elsewhere, on the forums specifically for it, and there are many.

The point is they are not an XP operationg system issue that belongs here.
Please don't suggest to folks to post their HijackThis logs in this forum.



I caught your drift a long time age... now bugger off

Well finally a positive indication that you did. Have a good one.