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#1
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ME laptop won't connect with network
My wife's laptop, just returned from vacation, won't
connect with our small home network (using a 5 port Linksys hub), though it used to. The 3 other computers, 2 XP's and 1 other ME, can all see each other and share resources and the internet. But her's is invisible. I can't "ping" it using its IP address, nor can it ping any of the other computers. I have removed Firewalls, added the IP to "trusted zones" when Zonealarm is working, no effect. Should I run the Network Wisard on the laptop or could that complicate rather than solve problems? Any guidance will be appreciated! Rick |
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#2
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ME laptop won't connect with network
On Fri, 13 Aug 2004 14:16:15 -0700, "Rick"
wrote: My wife's laptop, just returned from vacation, won't connect with our small home network (using a 5 port Linksys hub), though it used to. The 3 other computers, 2 XP's and 1 other ME, can all see each other and share resources and the internet. But her's is invisible. I can't "ping" it using its IP address, nor can it ping any of the other computers. I have removed Firewalls, added the IP to "trusted zones" when Zonealarm is working, no effect. Should I run the Network Wisard on the laptop or could that complicate rather than solve problems? Any guidance will be appreciated! Rick Rick, The Network Setup Wizard is OK when it works - but when it doesn't it just makes things harder to fix. Just start with some simple diagnostics. Please provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Identify operating system (by name and version) with each ipconfig listing. What model Linksys hub are you using? Can you ping that? Can your wife's laptop ping that? Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#3
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ME laptop won't connect with network
Chuck:
Below is the IPconfig info on the 4 computers in our home network. The ME Laptop added recently that is having problems is listed first. In a nutshell, well a very large nutshell, here is the situation. Our small network of 2 desktops (one XP one ME) and my laptop (XP) is working fine (after earlier help from you!). My wife returned with her ME laptop (which had previously worked fine on the network but not with the new DSL modem we recently installed). At first she couldn't connect to the network at all. Finally I was able to get her connected by manually specifiying an IPaddress under Network/Configuration/TCP/IP -Intel PRO10/100miniPCI/IP Address. I gave it the address 162.198.0.6 and all worked find on the network - but she still can't connect to the internet. In reading the modem info it says to use Automatically Assigned IP address, so I did so. This disables the network, and did NOT get her online. But this was the state in which I just ran ipconfig. We are using a Linksys Fast Ethernet 10/100 5-port hub (Model NH1005,V2). I am not sure how to ping it? How do I find its IP address? But if I assign the ME an IP address the network does work. So I assume the ME laptop hardware is communication with the hub. The Actiontec DSL Gateway is connected to the hub via a regular RJ45 network type cable. The other three computers can go online without any problems. But the ME laptop just won't! Well, there it is. Here follows the IP info: ME laptop that is having problems: Windows IP Configuration Host Name . . . . . . . . . : PEGGY DNS Servers . . . . . . . . : Node Type . . . . . . . . . : Broadcast NetBIOS Scope ID. . . . . . : IP Routing Enabled. . . . . : No WINS Proxy Enabled. . . . . : No NetBIOS Resolution Uses DNS : No 0 Ethernet adapter : Description . . . . . . . . : PPP Adapter. Physical Address. . . . . . : 44-45-53-54-00-00 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : 1 Ethernet adapter : Description . . . . . . . . : Intel(R) PRO Adapter Physical Address. . . . . . : 00-10-A4-0E-C0-FF DHCP Enabled. . . . . . . . : No Media Status. . . . . . . . : Disconnected IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : #1: Computer 1 = laptop running Windows Home Edition Vers 2002 Service Pack 1. Windows IP Configuration Host Name . . . . . . . . . . . . : laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-00-39-E8-47- F1 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 205.171.3.65 205.171.2.65 Lease Obtained. . . . . . . . . . : Wednesday, August 11, 2004 9:56:25 AM Lease Expires . . . . . . . . . . : Thursday, August 12, 2004 9:56:25 AM #2 Computer 2 = desktop running Windows Home Edition Vers 2002 Service Pack 1. Windows IP Configuration Host Name . . . . . . . . . . . . : family Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Network Bridge: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : MAC Bridge Miniport Physical Address. . . . . . . . . : 72-41-83-4E-DD- F2 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.10 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 205.171.3.65 205.171.2.65 Lease Obtained. . . . . . . . . . : Wednesday, August 11, 2004 5:38:17 PM Lease Expires . . . . . . . . . . : Thursday, August 12, 2004 5:38:17 PM #ME Computer ME = a desktop running Windows ME Vers 4.90.3000 Windows IP Configuration Host Name . . . . . . . . . : DESKTOP DNS Servers . . . . . . . . : 205.171.3.65 205.171.2.65 Node Type . . . . . . . . . : Broadcast NetBIOS Scope ID. . . . . . : IP Routing Enabled. . . . . : Yes WINS Proxy Enabled. . . . . : No NetBIOS Resolution Uses DNS : No 0 Ethernet adapter : Description . . . . . . . . : ICSHARE Adapter. Physical Address. . . . . . : 44-45-53-54-00-00 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : 1 Ethernet adapter : Description . . . . . . . . : Accton EN1207D/EN2242A Series NDIS 5.0 driver Physical Address. . . . . . : 00-10-B5-71-9E-25 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 192.168.0.5 Subnet Mask . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . : 192.168.0.1 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : 08 11 04 8:14:30 AM Lease Expires . . . . . . . : 08 12 04 8:14:30 AM 2 Ethernet adapter : Description . . . . . . . . : PPP Adapter. Physical Address. . . . . . : 44-45-53-54-00-01 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : -----Original Message----- On Fri, 13 Aug 2004 14:16:15 -0700, "Rick" wrote: My wife's laptop, just returned from vacation, won't connect with our small home network (using a 5 port Linksys hub), though it used to. The 3 other computers, 2 XP's and 1 other ME, can all see each other and share resources and the internet. But her's is invisible. I can't "ping" it using its IP address, nor can it ping any of the other computers. I have removed Firewalls, added the IP to "trusted zones" when Zonealarm is working, no effect. Should I run the Network Wisard on the laptop or could that complicate rather than solve problems? Any guidance will be appreciated! Rick Rick, The Network Setup Wizard is OK when it works - but when it doesn't it just makes things harder to fix. Just start with some simple diagnostics. Please provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Identify operating system (by name and version) with each ipconfig listing. What model Linksys hub are you using? Can you ping that? Can your wife's laptop ping that? Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. . |
#4
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ME laptop won't connect with network
Chuck:
Below is the IPconfig info on the 4 computers in our home network. The ME Laptop added recently that is having problems is listed first. In a nutshell, well a very large nutshell, here is the situation. Our small network of 2 desktops (one XP one ME) and my laptop (XP) is working fine (after earlier help from you!). My wife returned with her ME laptop (which had previously worked fine on the network but not with the new DSL modem we recently installed). At first she couldn't connect to the network at all. Finally I was able to get her connected by manually specifiying an IPaddress under Network/Configuration/TCP/IP -Intel PRO10/100miniPCI/IP Address. I gave it the address 162.198.0.6 and all worked find on the network - but she still can't connect to the internet. In reading the modem info it says to use Automatically Assigned IP address, so I did so. This disables the network, and did NOT get her online. But this was the state in which I just ran ipconfig. We are using a Linksys Fast Ethernet 10/100 5-port hub (Model NH1005,V2). I am not sure how to ping it? How do I find its IP address? But if I assign the ME an IP address the network does work. So I assume the ME laptop hardware is communication with the hub. The Actiontec DSL Gateway is connected to the hub via a regular RJ45 network type cable. The other three computers can go online without any problems. But the ME laptop just won't! Well, there it is. Here follows the IP info: ME laptop that is having problems: Windows IP Configuration Host Name . . . . . . . . . : PEGGY DNS Servers . . . . . . . . : Node Type . . . . . . . . . : Broadcast NetBIOS Scope ID. . . . . . : IP Routing Enabled. . . . . : No WINS Proxy Enabled. . . . . : No NetBIOS Resolution Uses DNS : No 0 Ethernet adapter : Description . . . . . . . . : PPP Adapter. Physical Address. . . . . . : 44-45-53-54-00-00 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : 1 Ethernet adapter : Description . . . . . . . . : Intel(R) PRO Adapter Physical Address. . . . . . : 00-10-A4-0E-C0-FF DHCP Enabled. . . . . . . . : No Media Status. . . . . . . . : Disconnected IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : #1: Computer 1 = laptop running Windows Home Edition Vers 2002 Service Pack 1. Windows IP Configuration Host Name . . . . . . . . . . . . : laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-00-39-E8-47- F1 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 205.171.3.65 205.171.2.65 Lease Obtained. . . . . . . . . . : Wednesday, August 11, 2004 9:56:25 AM Lease Expires . . . . . . . . . . : Thursday, August 12, 2004 9:56:25 AM #2 Computer 2 = desktop running Windows Home Edition Vers 2002 Service Pack 1. Windows IP Configuration Host Name . . . . . . . . . . . . : family Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Network Bridge: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : MAC Bridge Miniport Physical Address. . . . . . . . . : 72-41-83-4E-DD- F2 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.10 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 205.171.3.65 205.171.2.65 Lease Obtained. . . . . . . . . . : Wednesday, August 11, 2004 5:38:17 PM Lease Expires . . . . . . . . . . : Thursday, August 12, 2004 5:38:17 PM #ME Computer ME = a desktop running Windows ME Vers 4.90.3000 Windows IP Configuration Host Name . . . . . . . . . : DESKTOP DNS Servers . . . . . . . . : 205.171.3.65 205.171.2.65 Node Type . . . . . . . . . : Broadcast NetBIOS Scope ID. . . . . . : IP Routing Enabled. . . . . : Yes WINS Proxy Enabled. . . . . : No NetBIOS Resolution Uses DNS : No 0 Ethernet adapter : Description . . . . . . . . : ICSHARE Adapter. Physical Address. . . . . . : 44-45-53-54-00-00 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : 1 Ethernet adapter : Description . . . . . . . . : Accton EN1207D/EN2242A Series NDIS 5.0 driver Physical Address. . . . . . : 00-10-B5-71-9E-25 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 192.168.0.5 Subnet Mask . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . : 192.168.0.1 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : 08 11 04 8:14:30 AM Lease Expires . . . . . . . : 08 12 04 8:14:30 AM 2 Ethernet adapter : Description . . . . . . . . : PPP Adapter. Physical Address. . . . . . : 44-45-53-54-00-01 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : -----Original Message----- On Fri, 13 Aug 2004 14:16:15 -0700, "Rick" wrote: My wife's laptop, just returned from vacation, won't connect with our small home network (using a 5 port Linksys hub), though it used to. The 3 other computers, 2 XP's and 1 other ME, can all see each other and share resources and the internet. But her's is invisible. I can't "ping" it using its IP address, nor can it ping any of the other computers. I have removed Firewalls, added the IP to "trusted zones" when Zonealarm is working, no effect. Should I run the Network Wisard on the laptop or could that complicate rather than solve problems? Any guidance will be appreciated! Rick Rick, The Network Setup Wizard is OK when it works - but when it doesn't it just makes things harder to fix. Just start with some simple diagnostics. Please provide ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post. Identify operating system (by name and version) with each ipconfig listing. What model Linksys hub are you using? Can you ping that? Can your wife's laptop ping that? Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. . |
#5
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ME laptop won't connect with network
On Sat, 14 Aug 2004 10:54:45 -0700, "Rick"
wrote: Chuck: Below is the IPconfig info on the 4 computers in our home network. The ME Laptop added recently that is having problems is listed first. In a nutshell, well a very large nutshell, here is the situation. Our small network of 2 desktops (one XP one ME) and my laptop (XP) is working fine (after earlier help from you!). My wife returned with her ME laptop (which had previously worked fine on the network but not with the new DSL modem we recently installed). At first she couldn't connect to the network at all. Finally I was able to get her connected by manually specifiying an IPaddress under Network/Configuration/TCP/IP -Intel PRO10/100miniPCI/IP Address. I gave it the address 162.198.0.6 and all worked find on the network - but she still can't connect to the internet. In reading the modem info it says to use Automatically Assigned IP address, so I did so. This disables the network, and did NOT get her online. But this was the state in which I just ran ipconfig. We are using a Linksys Fast Ethernet 10/100 5-port hub (Model NH1005,V2). I am not sure how to ping it? How do I find its IP address? But if I assign the ME an IP address the network does work. So I assume the ME laptop hardware is communication with the hub. The Actiontec DSL Gateway is connected to the hub via a regular RJ45 network type cable. The other three computers can go online without any problems. But the ME laptop just won't! SNIP IPConfig Data etc Rick, Whatever your router is (the Linksys or the Actiontec?) it has an ip address of 192.168.0.1 (the DHCP server for the other computers). So I guess what we need to see is the IPConfig from Peggy when autoconfiguration (DHCP client) is enabled. When you manually assigned Peggy 192.168.0.6, could you actually ping it from Laptop and Family? If so, you should have manually assigned it DNS server addresses 205.171.3.65 and 205.171.2.65, which should have made it able to connect to the internet. So once again, let's see what the IPConfig for Peggy shows, when you enable it for DHCP (autoconfiguration). You also need to login to the router (192.168.0.1), check its activity log, and see if there's a problem assigning DHCP address to Peggy. Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
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