Norton Anti Virus?

On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP with
Windows 8 installed, or with Windows 7 and you've installed Windows 8 as
an upgrade. Especially if the latter is the case, there's a good chance
that the version of Norton Antivirus (irrespective of its reputation)
isn't compatible with Windows 8. I have no experience with the
Norton-branded products (so I don't know when or if a Win8-compatible
version of NAV is/will be available), but the Windows 8-compatible
production build of the enterprise AV package (under the Symantec brand)
was just released a couple of days ago, fixing problems that made the
earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...

--
Gene E. Bloch (Stumbling Bloch)

On 11/19/2012, posted:
On Sun, 18 Nov 2012 16:22:11 +0000, Robin Bignall
wrote:

On Sun, 18 Nov 2012 10:05:54 -0600, Gordon wrote:

On Sun, 18 Nov 2012 15:37:03 +0000, Stephen Wolstenholme
wrote:

On Sun, 18 Nov 2012 07:36:19 -0600, wrote:

I'm trying to make a decision as to whether to keep or remove Symantec
Corporation Product Version 20.2.0,9 Anti Virus software that came
installed on my new Hewlett Packard computer. I've had some problems
with it but these may be the result of this trial version being less
than a full version.

I can't send the registration information for my Quicken accounting
software on this computer because Norton calls it an intrusion of some
kind.

Opinions and recommendations, please. Thanks, Gordon

I got the same Symantec product with a HP system. IMO the stuff causes
problems so I removed it.

Steve

Steve, I'm headed in the same direction. Did you use the Control Panel
Remove Programs function or did you use some on-line removal tool?

No, add/delete programs does not clear Norton completely from your
system; that's yet another objection to it. Somewhere on
Norton/Symantic site there's a program that removes everything
Norton-ish from the system. It may be the one given upthread a little.

I finally got my computer restored to an earlier restore point and it
is working very well, again, but it still has Norton installed and I
can't find a workable means for getting it out of the way, totally.
The Norton removal link that was posted earlier in this thread seemed
to work but there were bits and pieces of Norton that showed up on my
computer, after the removal process had been completed. There was a
Norton Start Button in the Task Bar, but it didn't work. There were
Norton lines in some of the other program windows, too.

I did a restore point and everything is working well for the time
being but I still want to remove Norton completely and safely.

Gordon

The icon on the task bar was probably not put there by Norton and hence
was unknown to the uninstaller. That kind of thing happens to me a lot
for exactly analogous reasons.

Just remove it from the task bar.

I can't speak to what else you saw, since you didn't mention what they
might have been - but anyway, I probably don't know enough to say
anything valid about them :-)

--
Gene E. Bloch (Stumbling Bloch)

"Gene E. Bloch" wrote in message ...
On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP with
Windows 8 installed, or with Windows 7 and you've installed Windows 8 as
an upgrade. Especially if the latter is the case, there's a good chance
that the version of Norton Antivirus (irrespective of its reputation)
isn't compatible with Windows 8. I have no experience with the
Norton-branded products (so I don't know when or if a Win8-compatible
version of NAV is/will be available), but the Windows 8-compatible
production build of the enterprise AV package (under the Symantec brand)
was just released a couple of days ago, fixing problems that made the
earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...


His reply indicates it wasn't a typo.

On 11/19/2012, Dave-UK posted:
"Gene E. Bloch" wrote in message
...
On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP
with Windows 8 installed, or with Windows 7 and you've installed Windows
8 as an upgrade. Especially if the latter is the case, there's a good
chance that the version of Norton Antivirus (irrespective of its
reputation) isn't compatible with Windows 8. I have no experience with
the Norton-branded products (so I don't know when or if a
Win8-compatible version of NAV is/will be available), but the Windows
8-compatible production build of the enterprise AV package (under the
Symantec brand) was just released a couple of days ago, fixing problems
that made the earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...


His reply indicates it wasn't a typo.

OK, I don't see that reply.

--
Gene E. Bloch (Stumbling Bloch)

"Gene E. Bloch" wrote in message ...
On 11/19/2012, Dave-UK posted:
"Gene E. Bloch" wrote in message
...
On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP
with Windows 8 installed, or with Windows 7 and you've installed Windows
8 as an upgrade. Especially if the latter is the case, there's a good
chance that the version of Norton Antivirus (irrespective of its
reputation) isn't compatible with Windows 8. I have no experience with
the Norton-branded products (so I don't know when or if a
Win8-compatible version of NAV is/will be available), but the Windows
8-compatible production build of the enterprise AV package (under the
Symantec brand) was just released a couple of days ago, fixing problems
that made the earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...


His reply indicates it wasn't a typo.

OK, I don't see that reply.


Perhaps you need a better newsreader. :-)

On Mon, 19 Nov 2012 11:58:16 -0800, Gene E. Bloch
wrote:

On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP with
Windows 8 installed, or with Windows 7 and you've installed Windows 8 as
an upgrade. Especially if the latter is the case, there's a good chance
that the version of Norton Antivirus (irrespective of its reputation)
isn't compatible with Windows 8. I have no experience with the
Norton-branded products (so I don't know when or if a Win8-compatible
version of NAV is/will be available), but the Windows 8-compatible
production build of the enterprise AV package (under the Symantec brand)
was just released a couple of days ago, fixing problems that made the
earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...

It was a typo! I got my tongue over my eye teeth and couldn't see what
I was saying. ;-)

My new HP Pavilion computer came with Windows 8 and a trial version of
Norton Internet Security installed by the manufacturer.

The computer was still in its original box and the seal had not been
broken or tampered with. I bought this computer from the local Staples
Store and they ordered if from HP for me. THat is, it was never on
display or in any way modified by the people at Staples.

This trial version of Norton Internet Security is good for 60 days
from the time I first used the computer and it sent an on-line
activation response back to Norton. That was last week, so I have
about 53 days left. I think I'll just hang on and bite my fingernails
while hoping for the best. I'm guessing Norton Internet Security will
uninstall itself if I don't ante up and buy an extension.

Gordon

On Mon, 19 Nov 2012 12:03:20 -0800, Gene E. Bloch
wrote:

On 11/19/2012, posted:
On Sun, 18 Nov 2012 16:22:11 +0000, Robin Bignall
wrote:

On Sun, 18 Nov 2012 10:05:54 -0600, Gordon wrote:

On Sun, 18 Nov 2012 15:37:03 +0000, Stephen Wolstenholme
wrote:

On Sun, 18 Nov 2012 07:36:19 -0600, wrote:

I'm trying to make a decision as to whether to keep or remove Symantec
Corporation Product Version 20.2.0,9 Anti Virus software that came
installed on my new Hewlett Packard computer. I've had some problems
with it but these may be the result of this trial version being less
than a full version.

I can't send the registration information for my Quicken accounting
software on this computer because Norton calls it an intrusion of some
kind.

Opinions and recommendations, please. Thanks, Gordon

I got the same Symantec product with a HP system. IMO the stuff causes
problems so I removed it.

Steve

Steve, I'm headed in the same direction. Did you use the Control Panel
Remove Programs function or did you use some on-line removal tool?

No, add/delete programs does not clear Norton completely from your
system; that's yet another objection to it. Somewhere on
Norton/Symantic site there's a program that removes everything
Norton-ish from the system. It may be the one given upthread a little.

I finally got my computer restored to an earlier restore point and it
is working very well, again, but it still has Norton installed and I
can't find a workable means for getting it out of the way, totally.
The Norton removal link that was posted earlier in this thread seemed
to work but there were bits and pieces of Norton that showed up on my
computer, after the removal process had been completed. There was a
Norton Start Button in the Task Bar, but it didn't work. There were
Norton lines in some of the other program windows, too.

I did a restore point and everything is working well for the time
being but I still want to remove Norton completely and safely.

Gordon

The icon on the task bar was probably not put there by Norton and hence
was unknown to the uninstaller. That kind of thing happens to me a lot
for exactly analogous reasons.

I think my use of the term "task bar" was an error. I was talking
abouit the small section at the right end of the task bar...what ever
it's called???? Anyway, it has a Norton appearance and seems to have
been supplied by the Norton Internet Security when it was first set up
by HP as they put this computer together.

Just remove it from the task bar.

I'm going to just sit tight and let this Norton Internet Security
software trial version expire.Surely there will be some means for
getting it all cleaned off my computer when the trial version expires
and I don't renew or switch to another version. Or, would Norton leave
me a captive to their marketing strategy until I take this computer to
the land fill and dump it?

I can't speak to what else you saw, since you didn't mention what they
might have been - but anyway, I probably don't know enough to say
anything valid about them :-)

Almost every computer based function such as Files Explorer, Control
Panel, Libraries, etc., showed a Norton warning line at the top in
bright yellow/orange indicating that the computer was without any
virus or malware protection. Gordon

On 11/19/2012, posted:
On Mon, 19 Nov 2012 12:03:20 -0800, Gene E. Bloch
wrote:

On 11/19/2012, posted:
On Sun, 18 Nov 2012 16:22:11 +0000, Robin Bignall
wrote:

On Sun, 18 Nov 2012 10:05:54 -0600, Gordon wrote:

On Sun, 18 Nov 2012 15:37:03 +0000, Stephen Wolstenholme
wrote:

On Sun, 18 Nov 2012 07:36:19 -0600, wrote:

I'm trying to make a decision as to whether to keep or remove Symantec
Corporation Product Version 20.2.0,9 Anti Virus software that came
installed on my new Hewlett Packard computer. I've had some problems
with it but these may be the result of this trial version being less
than a full version.

I can't send the registration information for my Quicken accounting
software on this computer because Norton calls it an intrusion of some
kind.

Opinions and recommendations, please. Thanks, Gordon

I got the same Symantec product with a HP system. IMO the stuff causes
problems so I removed it.

Steve

Steve, I'm headed in the same direction. Did you use the Control Panel
Remove Programs function or did you use some on-line removal tool?

No, add/delete programs does not clear Norton completely from your
system; that's yet another objection to it. Somewhere on
Norton/Symantic site there's a program that removes everything
Norton-ish from the system. It may be the one given upthread a little.

I finally got my computer restored to an earlier restore point and it
is working very well, again, but it still has Norton installed and I
can't find a workable means for getting it out of the way, totally.
The Norton removal link that was posted earlier in this thread seemed
to work but there were bits and pieces of Norton that showed up on my
computer, after the removal process had been completed. There was a
Norton Start Button in the Task Bar, but it didn't work. There were
Norton lines in some of the other program windows, too.
I did a restore point and everything is working well for the time
being but I still want to remove Norton completely and safely.
Gordon

The icon on the task bar was probably not put there by Norton and hence
was unknown to the uninstaller. That kind of thing happens to me a lot
for exactly analogous reasons.

I think my use of the term "task bar" was an error. I was talking
abouit the small section at the right end of the task bar...what ever
it's called???? Anyway, it has a Norton appearance and seems to have
been supplied by the Norton Internet Security when it was first set up
by HP as they put this computer together.

OK, It used to be called the "System Tray", and now it's officially the
"Notification Area". Not surprisingly, you'll still see both terms. And
that *was* put there by Norton, I'm reasonably sure.

Also, getting rid of that belongs to my areas of non-expertise, sorry
:-)

Just remove it from the task bar.

I'm going to just sit tight and let this Norton Internet Security
software trial version expire.Surely there will be some means for
getting it all cleaned off my computer when the trial version expires
and I don't renew or switch to another version. Or, would Norton leave
me a captive to their marketing strategy until I take this computer to
the land fill and dump it?

I'm beginning to be afraid of that :-(

I can't speak to what else you saw, since you didn't mention what they
might have been - but anyway, I probably don't know enough to say
anything valid about them :-)

Almost every computer based function such as Files Explorer, Control
Panel, Libraries, etc., showed a Norton warning line at the top in
bright yellow/orange indicating that the computer was without any
virus or malware protection. Gordon

(Understatement alert!) OK, that is definitely annoying. I wonder if my
previous remarks about finding a different (more tailored) version of
the Norton remover might be valid...I do know that the download worked
for me way back when, but it was an earlier fully paid version of
Norton on an earlier version of Windows.

Installing Windows Defender might help with those messages, at least if
the Norton software is honest.

I'm happier than ever that I gave up on that product a few years ago,
but that's no consolation to you.

--
Gene E. Bloch (Stumbling Bloch)

On 11/19/2012, Dave-UK posted:
"Gene E. Bloch" wrote in message
...
On 11/19/2012, Dave-UK posted:
"Gene E. Bloch" wrote in message
...
On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was
already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP
with Windows 8 installed, or with Windows 7 and you've installed
Windows 8 as an upgrade. Especially if the latter is the case,
there's a good chance that the version of Norton Antivirus
(irrespective of its reputation) isn't compatible with Windows 8. I
have no experience with the Norton-branded products (so I don't know
when or if a Win8-compatible version of NAV is/will be available), but
the Windows 8-compatible production build of the enterprise AV package
(under the Symantec brand) was just released a couple of days ago,
fixing problems that made the earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...


His reply indicates it wasn't a typo.

OK, I don't see that reply.


Perhaps you need a better newsreader. :-)

Or a different news service provider :-)

But just a moment ago, I did see Gordon's reply to my post...

I want to say "Nyah, nyah, nyah", but I'm too mature and too polite :-)

--
Gene E. Bloch (Stumbling Bloch)

On Mon, 19 Nov 2012 15:13:12 -0600, wrote:

On Mon, 19 Nov 2012 11:58:16 -0800, Gene E. Bloch
wrote:

On 11/19/2012, Dave-UK posted:
wrote in message
...
On Sun, 18 Nov 2012 15:08:38 -0500, "Joe Morris"
wrote:

"Gordon" wrote:

I didn't install the current Norton setup that I have on my new
computer. It was instlled by the computer manufacrurer and was already
operational the first time I started the new compuer. But, I can't
figure out how to get rid of it. Gordon

Have you tried the "Programs and features" control panel?

Yes, I've tried the "Programs and Features" approach but got no
results.

Also...your posting did not say if the computer was delivered from HP with
Windows 8 installed, or with Windows 7 and you've installed Windows 8 as
an upgrade. Especially if the latter is the case, there's a good chance
that the version of Norton Antivirus (irrespective of its reputation)
isn't compatible with Windows 8. I have no experience with the
Norton-branded products (so I don't know when or if a Win8-compatible
version of NAV is/will be available), but the Windows 8-compatible
production build of the enterprise AV package (under the Symantec brand)
was just released a couple of days ago, fixing problems that made the
earlier builds unusable on Win8.

Joe

I bought this computer from Staples, still in the box and it did have
Windows 7 and Norton installed by the manufacturer.

Gordon

So how did Windows 8 get installed on it ?

Perhaps "7" was a typo...

It was a typo! I got my tongue over my eye teeth and couldn't see what
I was saying. ;-)

My new HP Pavilion computer came with Windows 8 and a trial version of
Norton Internet Security installed by the manufacturer.

The computer was still in its original box and the seal had not been
broken or tampered with. I bought this computer from the local Staples
Store and they ordered if from HP for me. THat is, it was never on
display or in any way modified by the people at Staples.

This trial version of Norton Internet Security is good for 60 days
from the time I first used the computer and it sent an on-line
activation response back to Norton. That was last week, so I have
about 53 days left. I think I'll just hang on and bite my fingernails
while hoping for the best. I'm guessing Norton Internet Security will
uninstall itself if I don't ante up and buy an extension.

Personally, I wouldn't bet real money on that. I dunno what it will do,
but be glad it's not McAfee; you might have had him call round and shoot
you for not renewing.
--
Robin Bignall
Herts, England